TOYOTA MIRAI 2020 Owners Manual (in English)

4118-2. Steps to take in an emergency
MIRAI_OM_USA_OM62073U
8
When trouble arises
If your vehicle needs to be towed
In the following situations, it is not possible to be towed by another
vehicle using cables or chains, as the front wheels may be lock ed due
to the parking lock. Contact your Toyota dealer or commercial towing
service.
● There is a malfunction in t he shift control system. (P. 428)
● There is a malfunction in the immobilizer system. ( P. 78)
● There is a malfunction in the smart key system. (P. 449)
● The 12-volt battery is discharged. ( P. 4 5 2 )
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer o r commercial towing service,
using a wheel-lift type t ruck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
Situations when it is not possibl e to be towed by another vehicle

4128-2. Steps to take in an emergency
MIRAI_OM_USA_OM62073U
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The fuel cell system warning message shows on the multi-informa -
tion display and the vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Us e a towing dolly under the
front wheels.

4138-2. Steps to take in an emergency
MIRAI_OM_USA_OM62073U
8
When trouble arises
If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
If a tow truck is not available in an emergency, your vehicle m ay be
temporarily towed using cables or chains secured to the emergen cy
towing eyelets. This should only be attempted on hard surfaced roads
for a short distance at u nder 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes . The
vehicle’s wheels, drivetrain, axles, steering and brakes must b e in
good condition.
Using a flatbed truck
Front
Emergency towing

4148-2. Steps to take in an emergency
MIRAI_OM_USA_OM62073U
Take out the towing eyelet. (P. 386,434)
Remove the eyelet cover usi ng a flathead screwdriver.
To protect the bodywork, place a rag between the screwdriver an d the
vehicle body as shown in the illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
Securely attach cables or c hains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the fuel cell system.
If the fuel cell system does not start, turn the power switch to ON mode.
Turn off the Parking Support Brake function (for static objects) (if
equipped).: →P. 276
Shift the shift position to N and release the parking brake.
Emergency towing procedure
1
2
FrontRear
3
4
5
6
7

4158-2. Steps to take in an emergency
MIRAI_OM_USA_OM62073U
8
When trouble arises
■While towing
If the fuel cell system is off, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in trunk. (P. 386 434)
■ Before transporting or towing in frozen areas
Operate the water release function. Otherwise, the fuel cell sy stem may
freeze and the vehicle may not be able to be started. ( P. 190)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc., which
place excessive stress on the towing eyelets, cables or chains. The towing
eyelets, cables or chains may become damaged, broken debris may hit
people, and cause serious damage.
● Do not turn the power switch off.
This may lead to an accident as the front wheels will be locked by the
parking lock.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.

4168-2. Steps to take in an emergency
MIRAI_OM_USA_OM62073U
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate cleara nce, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or re ar.
■ To prevent damage to the vehic le during emergency towing
Do not secure cables or chains to the suspension components.

4178-2. Steps to take in an emergency
MIRAI_OM_USA_OM62073U
8
When trouble arises
If you think something is wrong
●Fluid leaks un der the vehicle.
(Water dripping from the air conditioning a fter use is normal.)
● Flat-looking tires or uneven tire wear
● The high coolant temperature war ning light flashes or comes on
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises rel ated to the fuel cell system
● Stumbling or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one s ide when driving on a level road
● Loss of brake effectiveness, spongy feeling, pedal almost touch es
the floor
If you notice any of the followi ng symptoms, your vehicle proba -
bly needs adjustment or repair. Contact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms

4188-2. Steps to take in an emergency
MIRAI_OM_USA_OM62073U
If a warning light turns on or a war ning
buzzer sounds
Calmly perform the following actions if any of the warning ligh ts
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.
Warning light and w arning buzzer list
Warning lightWarning light/Details/Actions
Hydrogen leak warning light (warning buzzer)
When a hydrogen gas leak is detected, a buzzer sounds,
a light comes on, and a warning message is displayed on
the multi-information display.
 P. 93
(U.S.A.)
(Red)
(Canada)
Brake system warning li ght (warning buzzer)*1
Indicates that:
• The brake fluid level is low; or
• The brake system is malfunctioning
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
Charging system warning light
Indicates a malfunction in the vehicle’s charging system
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
High coolant temperature warning light
Indicates that the coolant temperature is abnormal
P. 457
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
(Yellow)
Brake system warning light
Indicates a malfunction in:
• The regenerative braking system; or
• The electronically controlled brake system
 Have the vehicle inspected by your Toyota dealer
immediately.

4198-2. Steps to take in an emergency
MIRAI_OM_USA_OM62073U
8
When trouble arises
SRS warning lightIndicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system
 Have the vehicle inspected by your Toyota dealer
immediately.
(U.S.A.)
(Canada)
ABS warning light Indicates a malfunction in:
• The ABS; or
• The brake assist system
 Have the vehicle inspected by your Toyota dealer
immediately.
(Red/Yellow)
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
 Have the vehicle inspected by your Toyota dealer
immediately.
(Yellow)
LDA indicator (warning buzzer)
Indicates a malfunction in the LDA (Lane Departure Alert)
 Follow the instructions dis played on the multi-infor-
mation display. (
P. 247)
(Flashes)
PKSB OFF indicator (warning buzzer) When a buzzer sounds:
Indicates a malfunction in the Parking Support Brake func-
tion (for static objects)
 Have the vehicle inspected by your Toyota dealer
immediately.
When a buzzer does not sound:
Indicates that the system is temporarily unavailable, possi-
bly due to a sensor being dirty or covered with ice, etc.
 Clear the dirt, etc.
When removing and installing the 12-volt battery, the sys-
tem needs to be initialized.
 P. 283
Warning lightWarning light/Details/Actions

4208-2. Steps to take in an emergency
MIRAI_OM_USA_OM62073U
(Flashes or
illuminates)
PCS warning light
When a buzzer sounds simultaneously:
Indicates a malfunction has occurred in the PCS (Pre-Col-
lision System).
 Have the vehicle inspected by your Toyota dealer
immediately.
When a buzzer does not sound:
The PCS (Pre-Collision System) has become temporarily
unavailable, corrective action may be necessary.
 Follow the instructions dis played on the multi-infor-
mation display. (
P. 224, 426)
If the PCS (Pre-Collision System) or VSC (Vehicle Stability
Control) system is disabled, the PCS warning light will illu-
minate.
 P. 237
Slip indicator
Indicates a malfunction in:
• The VSC system;
• The TRAC system; or
• The hill-start assist control system
The light will flash when the ABS, VSC or TRAC
system is
operating.
 Have the vehicle inspected by your Toyota dealer
immediately.
(U.S.A.)
(Canada)
Parking brake warning light (warning buzzer)*2
Parking brake has not been fully released
 Operate the parking brake once again.
If the light turns off after the parking brake is fully release d,
the system is operating normally.
Open door warning light (warning buzzer)*3
Indicates that a door or the trunk is not fully closed
 Check that all the doors and the trunk are closed.
Low fuel level warning light
Indicates that remaining fuel is approximately 2.4 lb.
(1.1 kg) or less
 Refuel the vehicle.
Warning lightWarning light/Details/Actions