TOYOTA PRIUS C 2017 NHP10 / 1.G Owners Manual

5218-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52J11U)
■Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■ To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the hybrid system is off.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ Precautions when the 12-volt battery is discharged (vehicles with a
smart key system)
●In some cases, it may not be possible to unlock the doors using the smart
key system immediately after the 12-volt battery has been disconnected and
reconnected. Use the wireless remote control or the mechanical key to lock
or unlock the doors.
● The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.
● The “POWER” switch mode is memorized by the vehicle. When the 12-volt
battery is reconnected, the system will return to the mode it was in before
the 12-volt battery was discharged. Before disconnecting the 12-volt battery,
turn the “POWER” switch off.
If the “POWER” switch was in ACCESSORY or ON mode before the 12-volt
battery was discharged, the audio system and/or air conditioning system
may operate when the 12-volt battery is reconnected.
■ Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even when
the vehicle is not in use, due to natural discharge and the draining effects of
certain electrical appliances. If the vehicle is left for a long time, the 12-volt
battery may discharge, and the hybrid system may be unable to start. (The
12-volt battery recharges automatically while the hybrid system is operating.)

5228-2. Steps to take in an emergency
PRIUS c_U (OM52J11U)
WARNING
■Avoiding 12-volt battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the 12-volt battery:
● Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with anything other than the intended ter-
minal.
● Do not allow the other end of the jumper cable connected to the “+” termi-
nal to come into contact with any other parts or metal surfaces in the area,
such as brackets or unpainted metal.
● Do not allow the + and - clamps of the jumper cables to come into contact
with each other.
● Do not smoke, use matches, cigarette lighters or allow open flame near
the 12-volt battery.
■ After recharging the 12-volt battery
Have the 12-volt battery inspected at your Toyota dealer as soon as possi-
ble.
If the 12-volt battery is deteriorating, continued use may cause the 12-volt
battery to emit a malodorous gas, which may be detrimental to the health of
passengers.
■ When replacing the 12-volt battery
→ P. 431
■ 12-volt battery precautions
The 12-volt battery contains poisonous and corrosive acidic electrolyte,
while related parts contain lead and lead compounds. Observe the following
precautions when handling the 12-volt battery:
● When working with the 12-volt battery, always wear safety glasses and
take care not to allow any battery fluids (acid) to come into contact with
skin, clothing or the vehicle body.
● Do not lean over the 12-volt battery.
● In the event that battery fluid comes into contact with the skin or eyes,
immediately wash the affected area with water and seek medical attention.
Place a wet sponge or cloth over the affected area until medical attention
can be received.
● Always wash your hands after handling the battery support, terminals, an\
d
other battery-related parts.
● Do not allow children near the 12-volt battery.

5238-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52J11U)
NOTICE
■When handling jumper cables
When connecting the jumper cables, ensure that they do not become entan-
gled in the cooling fan or belt.
■ Exclusive jump starting terminal
The exclusive jump starting terminal is to be used when charging the 12-volt
battery from another vehicle in an emergency. It cannot be used to jump
start another vehicle.

5248-2. Steps to take in an emergency
PRIUS c_U (OM52J11U)
● (→ P. 487) is shown on the multi-information display.
● The hybrid system overhe at warning message (→P. 490) is shown
on the multi-information display.
● Steam comes out from under the hood.
■If is shown on the multi-information display
Stop the vehicle in a safe place and turn off the air conditioning
system, and then stop the hybrid system.
If you see steam:
Carefully lift the hood after the steam subsides.
If you do not see steam:
Carefully lift the hood.
After the hybrid system has
cooled down sufficiently,
inspect the hoses and radia-
tor core (radiator) for any
leaks.Radiator
Cooling fan
If a large amount of coolant
leaks, immediately contact
your Toyota dealer.
If your vehicle overheats
The following may indicate that your vehicle is overheating.
Correction procedures
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5258-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52J11U)
The coolant level is satisfac-
tory if it is between the
“FULL” and “LOW” lines on
the reservoir.Reservoir
“FULL” line
“LOW” line
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
Start the hybrid system and turn the air conditioning system on to
check that the radiator cooling fan operates and to check for
coolant leaks from th e radiator or hoses.
The fan operates when the air conditioning system is turned on immedi-
ately after a cold start. Confirm that the fan is operating by checking \
the
fan sound and air flow. If it is difficult to check these, turn the air condi-
tioning system on and off repeatedly.
(The fan may not operate in freezing temperatures.)
If the fan is not operating:
Stop the hybrid system immediately and contact your Toyota
dealer.
If the fan is operating:
Have the vehicle inspected at the nearest Toyota dealer.
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5268-2. Steps to take in an emergency
PRIUS c_U (OM52J11U)■
If the hybrid system overheat warning message is shown on
the multi-information display
Stop the vehicle in a safe place.
Stop the hybrid system and carefully lift the hood.
After the hybrid system has
cooled down, inspect the
hoses and radiator core
(radiator) for any leaks.Radiator
Cooling fan
If a large amount of coolant
leaks, immediately contact
your Toyota dealer.
The coolant level is satisfac-
tory if it is between the “F”
and “L” lines on the reservoir.Reservoir
“F” line
“L” line
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
Start the hybrid system and chec k for the multi-information dis-
play.
If the message does not disappear:
Stop the hybrid system and contact your Toyota dealer.
If the message is not displayed:
Have the vehicle inspected at the nearest Toyota dealer.
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5278-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52J11U)
WARNING
■To prevent an accident or injury when inspecting under the hood of
your vehicle
● If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot, caus-
ing serious injuries such as burns.
● After the hybrid system has been turned off, check that on the
multi-information display and the “READY” indicator are off.
When the hybrid system is operating, the gasoline engine may automati-
cally start, or the cooling fan may suddenly operate even if the gasoline
engine stops. Do not touch or approach rotating parts such as the fan,
which may lead to fingers or clothing (especially a tie, a scarf or a muffler)
getting caught, resulting in serious injury.
● Do not loosen the radiator cap while the hybrid system and radiator are
hot.
Serious injuries, such as burns, may result from hot coolant and steam
released under pressure.
NOTICE
■When adding engine/power control unit coolant
Wait until the hybrid system has cooled down before adding engine/power
control unit coolant.
When adding coolant, do so slowly. Adding cool coolant to a hot hybrid sys-
tem too quickly can cause damage to the hybrid system.
■ To prevent damage to the cooling system
Observe the following precautions:
● Avoid contaminating the coolant with foreign matter (such as sand or dust
etc.).
● Do not use any coolant additive.

5288-2. Steps to take in an emergency
PRIUS c_U (OM52J11U)
Shift the shift lever to P and set the parking brake. Stop the hybrid
system.
Remove the mud, snow or sand from around the stuck tire.
Place wood, stones or some other material under the tires to help
provide traction.
Restart the hybrid system.
Shift the shift lever to the D or R position and carefully apply the
accelerator to free the vehicle.
■ When it is difficult to free the vehicle
If the vehicle becomes stuck
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Press to turn off TRAC.
WARNING
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the
surrounding area is clear to avoid striking other vehicles, objects or people.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident resulting in death or serious injury.
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5298-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52J11U)
NOTICE
■To avoid damage to the tran smission and other components
● Avoid spinning the wheels and depressing the accelerator pedal more
than necessary.
● If the vehicle remains stuck even after these procedures are performed,
the vehicle may require towing to be freed.

5308-2. Steps to take in an emergency
PRIUS c_U (OM52J11U)