TOYOTA PROACE CITY VERSO EV 2021 Owners Manual

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As a safety measure and to avoid damaging the roof, it is essential to use the roof bars and racks approved for your vehicle.Observe the instructions on fitting and use contained in the guide supplied with the roof bars and racks.


To fit the transverse roof bars or a roof rack, use the fixing points provided for this purpose:► Remove the fixing covers installed on the vehicle.
► Put each fixing in place and lock them on the roof one by one.► Ensure that the roof bars or the roof rack are correctly fitted (by shaking them).The bars are adaptable for each fixing point.
Bonnet
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Stop & StartBefore doing anything under the bonnet, you must switch off the ignition to avoid any risk of the engine restarting automatically.Take care with objects or clothing that could be caught in the blades of the cooling fan or in certain moving components - risk of strangulation and serious injury!
NOTIC E
The location of the interior bonnet release lever prevents opening the bonnet when the left-hand front door is closed.
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When the engine is hot, handle the exterior safety catch and the bonnet stay with care (risk of burns), using the protected area.When the bonnet is open, take care not to damage the safety catch.Do not open the bonnet under very windy
conditions.
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Cooling of the engine when stoppedThe engine cooling fan may start after the engine has been switched off.Take care with objects or clothing that could be caught in the blades of the fan!
Opening
► Open the left-hand front door.

► Pull the release lever, located at the bottom of the door frame, towards you.► Lift the safety catch and raise the bonnet.

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► Unclip the stay from its housing and place it in the support slot to hold the bonnet open.
Closing
► Hold the bonnet and pull out the stay from the support slot.► Clip the stay in its housing.► Lower the bonnet and release it near the end of its travel.► Pull on the bonnet to check that it is locked correctly.
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Because of the presence of electrical equipment under the bonnet, it is recommended that exposure to water (rain, washing, etc.) be limited.
Engine compartment
The engine represented is an example given for illustration purposes only.The locations of the following elements may vary:– Air filter.– Engine oil dipstick.– Engine oil filler cap.
Petrol engine

Diesel engine

1.Screenwash fluid reservoir
2.Engine coolant reservoir
3.Brake fluid reservoir
4.Battery / Fuses
5.Remote earth point (-)
6.Fusebox
7.Air filter
8.Engine oil filler cap
9.Engine oil dipstick
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Diesel fuel systemThis system is under very high pressure.All work must be carried out only by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Electric motor

1.Screenwash fluid reservoir
2.Engine coolant reservoir (level only)
3.Brake fluid reservoir
4.Battery/Fuses
5.Remote earth point (-)
6.Fusebox
7.400 V electrical circuit
8.Emergency circuit-breaker for emergency services and maintenance technicians

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For more information on the Charging system (Electric), refer to the corresponding section.
Checking levels
Check all of the following levels regularly in accordance with the manufacturer's service schedule. Top them up if required, unless otherwise indicated.If a level drops significantly, have the corresponding system checked by a TOYOTA dealer or a qualified workshop.
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The fluids must comply with the manufacturer's requirements and with the vehicle's engine.
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Take care when working under the bonnet, as certain areas of the engine may be extremely hot (risk of burns) and the cooling fan could start at any time (even with the ignition off).
Used products
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Avoid prolonged contact of used oil or fluids with the skin.Most of these fluids are harmful to health and very corrosive.
ECO
Do not discard used oil or fluids into sewers or onto the ground.Empty used oil into the containers reserved for this purpose at a TOYOTA dealer or a qualified workshop.
Engine oil
The level is checked, with the engine having been switched off for at least 30 minutes and on level ground, either using the oil level indicator in the instrument panel when the ignition is switched on (for vehicles equipped with an electric gauge), or using the dipstick.It is normal to top up the oil level between two services (or oil changes). It is recommended that you check the level, and top up if necessary, every 5,000 km (3,000 miles).
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In order to maintain the reliability of the engine and emissions control system, never use additives in the engine oil.
Checking using the dipstick
For the location of the dipstick, please refer to the illustration of the corresponding engine compartment.► Grasp the dipstick by its coloured grip and pull it out completely.► Wipe the end of the dipstick using a clean, lint-free cloth.

► Reinsert the dipstick and push fully down, then pull it out again to visually check the oil level: the correct level is between marks A (max) and B (min).Do not start the engine if the level is:– above mark A: contact a TOYOTA dealer or a qualified workshop.– below mark B: top up the engine oil immediately.

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Oil gradeBefore topping up or changing the engine oil, check that the oil is suitable for the engine and complies with the recommendations in the service schedule supplied with the vehicle (or available from your TOYOTA dealer and qualified workshops).Use of non-recommended oil may invalidate the contractual warranty in the event of engine failure.
Topping up the engine oil level
The location of the oil filler cap is shown in the corresponding underbonnet layout view.► Add oil in small quantities, avoiding any spills on engine components (risk of fire).► Wait a few minutes before checking the level again using the dipstick.► Add more oil if necessary.► After checking the level, carefully refit the oil
filler cap and the dipstick in its tube.
NOTIC E
During the 30 minutes after topping up the oil, the check performed with the oil level indicator in the instrument panel when the ignition is switched on is not valid.
Brake fluid
The level of this fluid should be close to the "MAX" mark. If not, check the brake pad wear.To know how often the brake fluid should be replaced, refer to the manufacturer's servicing schedule.
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If topping up, clean the cap before replacing it. Use only DOT4 brake fluid from a sealed canister.
Engine coolant
It is normal to top up this fluid between two services.The check and top-up must only be done with the engine cold.A level of coolant that is too low risks causing major damage to the engine; the coolant level must be close to the "MAX" mark without ever going above it.If the level is close to or below the "MIN" mark, it is essential to top it up.When the engine is hot, the temperature of the coolant is regulated by the fan.As the cooling system is pressurised, wait at least one hour after switching off the engine before carrying out any work.In order to avoid the risk of scalding if you need to top up in an emergency, wrap a cloth around
the cap and unscrew the cap by two turns to allow the pressure to drop.Once the pressure has dropped, remove the cap and top up to the required level.
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Vehicle with electric motorDo not top up the coolant.
If the level is close to or below the "MIN" mark, it is essential to contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Screenwash fluid
Top up to the required level when necessary.Capacity of the tank:– 5.3 litres for "very cold climate" versions.– 2.2 litres for other versions.
Fluid specification
The fluid must be topped up with a ready-to-use
mixture.In winter (temperatures below zero), a liquid containing an agent to prevent freezing must

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be used which is appropriate for the prevailing conditions, in order to protect the elements of the system (pump, tank, ducts, jets, etc.).
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Filling with pure water is prohibited under all circumstances (risk of freezing, limestone deposits, etc.).
Diesel fuel additive (Diesel
with particle filter)
/ On reaching the minimum level in the particle filter additive tank, this warning lamp comes on fixed, accompanied by an audible signal and a warning message.
Topping up
The topping up of this additive must be carried out quickly.Go to any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
AdBlue® (Diesel engines)
An alert is triggered when the reserve level is reached.For more information on the Indicators and in particular the AdBlue® range indicators, refer to the corresponding section.To avoid the vehicle being immobilised in accordance with regulations, you must top up the AdBlue® tank.
For more information on AdBlue®, and in particular the supply of AdBlue®, refer to the corresponding section.
Checks
Unless otherwise indicated, check these components in accordance with the manufacturer's service schedule and according to your engine.Otherwise, have them checked by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
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Only use products recommended by TOYOTA or products of equivalent quality and specification.In order to optimise the operation of components as important as those in the braking system, TOYOTA selects and offers very specific products.
12 V battery
The battery does not require any maintenance.However, check regularly that the terminals are correctly tightened (versions without quick release terminals) and that the connections are clean.
NOTIC E
For more information on the precautions to take before any work on the 12 V battery, refer to the corresponding section.
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Versions equipped with Stop & Start are fitted with a 12 V lead-acid battery of specific technology and specification.Its replacement should be carried out only by a TOYOTA dealer or a qualified workshop.
Passenger compartment
filter
Depending on the environment and the use of the vehicle (e.g. dusty atmosphere, city driving), change it twice as often, if necessary.
NOTIC E
A clogged passenger compartment filter can adversely affect air conditioning system performance and generate undesirable odours.

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Air filter
Depending on the environment and the use of the vehicle (e.g. dusty atmosphere, city driving), change it twice as often, if necessary.
Oil filter
Change the oil filter each time the engine oil is changed.
Particle filter (Diesel)
The start of clogging of the particle filter is indicated by the temporary lighting of this warning lamp, accompanied by an alert message.As soon as the traffic conditions permit, regenerate the filter by driving at a speed of at least 37 mph (60 km/h), with an engine speed above 2,500 rpm, for about 15 minutes (until the warning lamp goes off).If it is not possible to reach 37 mph (60 km/h), leave the engine running at idle for about
15 minutes, then drive with an engine speed above 2,500 rpm for 15 minutes.
NOTIC E
Do not switch off the engine until the filter is fully regenerated; repeated intervals can degrade the engine oil prematurely.Regenerating the filter while the vehicle is stationary is not recommended.
NOTIC E
If the warning lamp stays on, this indicates a low Diesel additive level.For more information on Checking levels, refer to the corresponding section.
NOTIC E
Following prolonged operation of the vehicle at very low speed or at idle, you may, in exceptional circumstances, notice water vapour coming from the exhaust while accelerating. These emissions have no impact on the vehicle’s behaviour and the environment.
NOTIC E
New vehicleDuring the first few particle filter regeneration operations, you may notice a "burning" smell. This is perfectly normal.
Manual gearbox
The gearbox does not require any maintenance (no oil change).
Automatic gearbox
The gearbox does not require any maintenance (no oil change).
Drive selector
The drive selector does not require any maintenance.
Brake pads
Brake wear depends on the style of driving, particularly in the case of vehicles used in town, over short distances. It may be necessary to have the condition of the brakes checked, even between vehicle services.Unless there is a leak in the circuit, a drop in the brake fluid level indicates that the brake pads are worn.
NOTIC E
After washing the vehicle, moisture, or in wintry conditions, ice can form on the brake discs and pads: braking efficiency may be reduced. Gently dab the brakes to dry and defrost them.

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Brake disc wear
For information on checking brake disc wear, contact a TOYOTA dealer or a qualified workshop.
Manual parking brake
If you notice excessive brake lever travel or decreased effectiveness, the parking brake must be adjusted, even between two services.This system must be checked by a TOYOTA dealer or a qualified workshop.
Electric parking brake
This system does not require any routine servicing. However, in the event of a problem, do not hesitate to have the system checked by a TOYOTA dealer or a qualified workshop.
NOTIC E
For more information on the Electric parking brake, refer to the corresponding section.
Wheels and tyres
The inflation pressure of all tyres, including the spare wheel, must be checked on "cold” tyres.The pressures indicated on the tyre pressure label are valid for "cold" tyres. If you have driven for more than 10 minutes or more than 10 km
(6 miles) at over 50 km/h (31 mph), add 0.3 bar (30 kPa) to the values indicated on the label.
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Under-inflation increases fuel consumption. Non-compliant tyre pressure causes premature wear on tyres and has an adverse effect on the vehicle's road holding - risk of an accident!
Driving with worn or damaged tyres reduces the braking and road holding performance of the vehicle. It is recommended to regularly check the condition of the tyres (tread and sidewalls) and wheel rims as well as the presence of the valves.When the wear indicators no longer appear set back from the tread, the depth of the grooves is less than 1.6 mm; it is imperative to replace the tyres.Using different size wheels and tyres from those specified can affect the lifetime of tyres, wheel rotation, ground clearance, the speedometer reading and have an adverse effect on road holding.Fitting different tyres on the front and rear axles can cause the VSC to mistime.Always mark the direction of rotation on the tyres that will be stored when fitting winter or summer tyres. Store them in a cool, dry place and away from direct exposure to the sun's rays.
Winter or 4-seasons tyres can be identified by this symbol on their sidewalls.
AdBlue® (Diesel engines)
To respect the environment and ensure compliance with the Euro 6 standard, without adversely affecting the performance or fuel consumption of its Diesel engines, TOYOTA has taken the decision to equip its vehicles with a system that associates SCR (Selective Catalytic Reduction) with a Diesel particle filter (DPF) for the treatment of exhaust gases.
SCR system
Using a liquid called AdBlue® that contains urea, a catalytic converter turns up to 85% of the nitrogen oxides (NOx) into nitrogen and water, which are harmless to health and the environment.The AdBlue® is contained in a special tank holding about 17 litres.
Its capacity allows a driving range of approximately 3,000 miles (5,000 km) (which may vary considerably depending on your driving style and the vehicle). An alert system is automatically triggered when the remaining range reaches 1,500 miles (2,400 km), i.e. once the reserve level has been reached.Several alerts are triggered successively during the remaining 1,500 miles (2,400 km) until the
tank is empty and the vehicle is immobilised.

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NOTIC E
For more information on the Warning and indicator lamps and the associated alerts, or the Indicators, please refer to the corresponding sections.
WARNI NG
Once the AdBlue® tank is empty, a device
required by law prevents the engine from being restarted.If the SCR system is faulty, the level of emissions from the vehicle will no longer meet the Euro 6 standard and the vehicle starts polluting the environment.In the event of a confirmed SCR system malfunction, it is essential to visit any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer. After 685 miles (1,100 km), a device is automatically activated to prevent the engine from starting.In both cases, a range indicator indicates the distance that can be travelled before the vehicle is stopped.
NOTIC E
Freezing of the AdBlue®
AdBlue® freezes at temperatures below around -11°C.The SCR system includes a heater for the AdBlue® tank, allowing you to continue driving in very cold conditions.
Supply of AdBlue®
It is recommended that the AdBlue® be topped up as soon as the first alert is issued indicating that the reserve level has been reached.
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For the correct operation of the SCR system:– Use only AdBlue® fluid that meets the ISO 22241 standard.– Never transfer AdBlue® to another container as it would lose its purity.– Never dilute AdBlue® with water.
You can obtain AdBlue® from any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer, as well as service stations equipped with AdBlue® pumps specially designed for passenger vehicles.
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Never top up from an AdBlue® dispenser reserved for heavy goods vehicles.
Storage recommendations
AdBlue® freezes at about -11°C and deteriorates above +25°C. Containers should be stored in a cool area and protected from direct sunlight.Under these conditions, the fluid can be kept for at least a year.If the fluid has frozen, it can be used once it has completely thawed out in the ambient air.
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Never store AdBlue® containers in your vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is non-flammable, colourless and odourless (when kept in a cool place).In the event of contact with the skin, wash the affected area with soap and running water. In the event of contact with the eyes, immediately rinse the eyes with large amounts of water or with an eye wash solution for at least 15 minutes. Seek medical attention if you feel a persistent burning sensation or irritation.

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If swallowed, immediately wash out the mouth with clean water and then drink plenty of water.In certain conditions (high temperature, for example), the risk of release of ammonia cannot be excluded: do not inhale the fluid. Ammonia vapours have an irritant effect on mucous membranes (eyes, nose and throat).
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Store AdBlue® out of the reach of children, in
its original container.
Precautions for use
AdBlue® is a urea-based solution. This fluid is non-flammable, colourless and odourless (when kept in a cool place).In the event of contact with the skin, wash the affected area with soap and running water. In the event of contact with the eyes, immediately rinse the eyes with large amounts of water or with an eye wash solution for at least 15 minutes. Seek medical attention if you feel a persistent burning sensation or irritation.If swallowed, immediately wash out the mouth with clean water and then drink plenty of water.In certain conditions (high temperature, for example), the risk of release of ammonia cannot be excluded: do not inhale the fluid. Ammonia vapours have an irritant effect on mucous membranes (eyes, nose and throat).
WARNI NG
Store AdBlue® out of the reach of children, in its original container.
Procedure
Before starting the top-up procedure, ensure that the vehicle is parked on a flat and level surface.In wintry conditions, ensure that the temperature of the vehicle is above -11°C. Otherwise the AdBlue® may be frozen and so cannot be poured into the tank. Park the vehicle in a warmer area for a few hours to allow the top-up to be carried out.
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Never pour the AdBlue® into the Diesel fuel tank.
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If any AdBlue® is splashed, or if there are any spillages on the bodywork, rinse immediately with cold water or wipe with a damp cloth.If the fluid has crystallised, clean it off using a sponge and hot water.
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Important: in the event of a top-up after a breakdown because of a lack of AdBlue, it is essential to wait around 5 minutes before switching on the ignition, without opening the driver’s door, unlocking the vehicle, inserting the key into the ignition switch, or bringing the key for the "Keyless Entry and Starting" system into the passenger compartment.Switch on the ignition, then wait for 10 seconds before starting the engine.
► Switch off the ignition and remove the key from the switch to switch off the engine.or► With Keyless Entry and Starting, press the "START/STOP" button to switch off the engine.

► With the vehicle unlocked and the fuel filler flap open, turn the blue cap of the AdBlue® tank anti-clockwise and remove it.► With a container of AdBlue®: after checking the expiry date, read the instructions on the label carefully before pouring the contents of the container into the vehicle's AdBlue tank.

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► With an AdBlue® pump: insert the nozzle and fill the tank until the nozzle automatically cuts out.
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In order not to overfill the AdBlue® tank:– Add between 10 and 13 litres using AdBlue® containers.– Stop after the nozzle’s first automatic cut-
out, if you are refilling at a service station.The system only registers AdBlue® top-ups of 5 litres or more.
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If the AdBlue® tank is completely empty – which is confirmed by the message "Top up AdBlue: Starting impossible" – it is essential to add at least 5 litres.
After refilling
► Refit the blue cap to the tank filler and turn it clockwise, as far as it will go.► Close the fuel filler flap.
Do not dispose of AdBlue® bottles or containers in the household waste.Place them in a container reserved for this purpose or take them back to where you purchased them.
Free-wheeling
In certain situations, you must allow the vehicle to free-wheel (while being towed, on a rolling road, in an automatic car wash, or being transported by rail or sea freight, etc.).The procedure varies according to the type of gearbox and parking brake.
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Do not leave the vehicle unattended while coasting.
With a manual gearbox and
electric parking brake /
To release them
► With the engine running and while depressing the brake pedal, move the gear selector to the neutral position.
► While depressing the brake pedal, switch off the ignition.► Release the brake pedal, then switch on the ignition again.► While depressing the brake pedal, press the control lever to release the parking brake.► Release the brake pedal, then switch off the ignition.
Reverting to normal operation
► While depressing the brake pedal, restart the engine.
With an automatic gearbox
and electric parking brake /
To release them
► With the engine running and while depressing the brake pedal, set the gear selector to N.► While depressing the brake pedal, switch off the ignition.
► Release the brake pedal, then switch on the ignition again.► While depressing the brake pedal, press the control lever to release the parking brake.► Release the brake pedal, then switch off the ignition.
Reverting to normal operation
► While depressing the brake pedal, restart the engine, then set the gear selector to P.