TOYOTA PROACE VERSO EV 2021 Service Manual

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NOTIC E
To deactivate this automatic locking, go to any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Manual
► With complete unlocking activated, press this button to lock (indicator lamp comes on)/unlock (indicator lamp goes off) the vehicle.► With selective unlocking activated, press this button to lock (indicator lamp comes on)/unlock (indicator lamp goes off) the loading area.
WARNI NG
Driving with the doors locked could make it more difficult for the emergency services to enter the vehicle in an emergency.
NOTIC E
The indicator lamp goes off when unlocking one or more doors of the loading area.With the ignition off and the vehicle fully locked, the indicator lamp goes off for energy economy reasons.
Electric sliding side
door(s)
The exterior and interior door handles and the interior buttons allow the electrically powered movement of the door to be started.Opening and closing of the doors is accompanied by an audible signal.
Opening
With the exterior or interior handle

► With the door unlocked, pull and release the handle to start opening the door. Pull the handle again to reverse the direction of the door's movement.
With the remote control

► With the door unlocked, press and hold this button until the corresponding sliding side door has opened. ► Press this button again to reverse the direction of the door's movement.
NOTIC E
The remote control buttons are not active with the ignition switched on.
With the button(s) on the door pillar


With the button(s) at the front

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► With total unlocking activated and the child lock deactivated, to unlock the vehicle and start opening a door, press the button corresponding to the door you wish to open.► With selective unlocking activated, to unlock only the loading area and start opening a door, press the button corresponding to the door you wish to open.► In both cases, pressing the button again reverses the direction of the door's movement.
Closing
With the exterior handle

► Pull and release the handle to start closing the door. Pull the handle again to reverse the direction of the door's movement.
With the remote control
► Press and hold this button until the sliding side door has closed. Pull the
handle again to reverse the direction of the door's movement.
NOTIC E
The remote control buttons are not active with the ignition switched on.
With the button(s) on the door pillar


With the button(s) at the front


► To start closing a door, press the corresponding button for that door. Press again to reverse the direction of the door's movement.
NOTIC E
The button is not operational and pressing it results in an audible signal, if the speed of the vehicle is above 20 mph (30 km/h).
NOTIC E
The button(s) at the front or on the door pillar is not operational and pressing it results in an audible signal, if:– the vehicle is moving,– the child lock is on (activated) (for the buttons on the door pillars),– the vehicle has been locked or deadlocked from outside (using the key, remote control or Smart Entry & Start, depending on equipment).The button for the left-hand door is not operational and pressing it results in an audible signal if the fuel filler flap is open.

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General
recommendations for the
sliding side doors
WARNI NG
Doors must only be operated when the vehicle is stationary.For your safety and that of your passengers, as well as for correct operation of the doors, you are strongly advised not to drive with a door open.Always check that it is safe to operate the door and in particular, be sure not to leave children or animals near the door controls without supervision.The audible warning, the lighting of the "door open" warning lamp and the message on the screen are there to remind you. Contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer if
you want to deactivate this warning.Lock the vehicle when you use an automatic car wash.
WARNI NG
Before opening or closing and while moving doors, ensure that no person, animal or object is in the door frame or any other position that would block the desired movement, inside or outside the vehicle.If this advice is not followed, injuries or damage may occur if any part of a person or an object is trapped or caught.Electrical door opening is disabled at speeds above 2 mph (3 km/h):– However, if the vehicle started moving while the doors were open, the speed must be reduced below 19 mph (30 km/h) before they can be closed.– Any attempt to open a door electrically using the interior handle while driving results in it only being possible to open the door manually.– This situation is accompanied by the audible warning, the lighting of the "door open" warning lamp and the message on the
screen. To release the door and be able to operate it again, it is necessary to stop the vehicle.
WARNI NG
Take care not to block the guide space on the floor so that the door can slide correctly.For safety and functional reasons, do not drive with the sliding side door open.
NOTIC E
The electric controls are disabled in the event of an impact. Manual opening and closing remain possible.
NOTIC E
While starting the engine, door movements are paused, resuming when the engine is running.
NOTIC E
Depending on the engine fitted, if the door is closed and an opening request is issued in Stop mode of Stop & Start, the door will open slightly and then stop. In Start mode, the door will resume its movement when the engine re-starts.

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NOTIC E
To hold the sliding side door in the open position, open the door fully to engage the latch (located at the bottom of the door).
Doors and door clearances

When open, a door projects beyond the body. Allow adequate clearance when parking alongside walls, lamp-posts, high pavements, etc.

NOTIC E
When open, a door never projects beyond the rear bumper.
Safety/Obstacle detection
with electric door(s)

The obstacle detection system is triggered when the moving door encounters an obstacle with a certain level of physical resistance. If an obstacle is detected:– while the door is closing, the door stops then opens fully.– while the door is opening, the door stops then closes.– twice in succession during a movement of the door, the door will no longer close electrically (uninitialisation).On a steep slope: a safety system slows down
the movement of the door.In all cases, wait a few seconds before operating the door (closing or opening).
Close the door manually for safety reasons.Then reinitialise the door.
Reinitialising electric doors
If electrical operations no longer work:► Fully close the door(s) manually.► Fully open the door(s) electrically.► Close the door(s) electrically.On completion of this procedure, electric operation of the doors is restored.However, if a problem persists following this procedure, contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
On a steep slope

It is possible to open and close the doors electrically on slopes of up to a 20% gradient.If the vehicle is on a slope, with the front of the vehicle facing up the slope, open the door with care. The door may open more quickly due to the incline.On a steep slope, guide the side door manually to help it to close.

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If your vehicle is on a slope, with the front of the vehicle facing down the slope, the door may not stay open and may close violently with the risk of injury.
WARNI NG
In the case of a steep slope, the door may be driven by its own weight and as a consequence may open or close violently.There would not be time for action at the electric controls to take effect.There would not be time for the obstacle detection system to react.Take care not to leave the vehicle on a steep slope with the door(s) open without supervision. If this advice is not followed, injuries or damage may occur if a person or an object is trapped or caught.
Hands-free sliding side
door(s)
Opening/Closing

With a movement of your foot while keeping the remote control on your person in the recognition zone A, the system unlocks and opens the sliding side door or closes and locks it.The remote control must be located at the rear of the vehicle, at least about 30 cm but no more
than about 2 m from the vehicle.
NOTIC E
The automatic locking after closing the door can be programmed in the vehicle configuration menu.
WARNI NG
Before making the movement with your foot, ensure that you are steady and well positioned, so that you do not lose your balance (rain, snow, ice, mud, etc.).Take care not to touch the exhaust tailpipe when making the movement with your foot - risk of burns.


► Put your foot beneath the corner of the rear bumper, then move the foot at normal speed with
a sweeping side movement.The sensor detects the foot approaching and leaving and triggers the opening or closing of the side door.

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NOTIC E
Make the movement without interruption and do not repeat it immediately afterwards or several times.If the door does not open, wait about 2 seconds before trying again.Do not keep the foot in the air.
NOTIC E
Confirmation that the door is going to open or close is signalled by the direction indicators flashing for a few seconds, accompanied by an audible signal.The movement of the door is reversed if the movement of the foot takes place during the manoeuvre.If the vehicle is so equipped, the electric door mirrors fold/unfold on locking/unlocking the vehicle.
Automatic locking
The vehicle locks itself following the hands-free closing of the sliding door.
NOTIC E
If your vehicle is not fitted with an alarm, locking is signalled by the fixed illumination of the direction indicators for about two seconds.Depending on your version, the door mirrors fold at the same time.
Activation/Deactivation
With audio system or touch screen
By default, hands-free access is activated.The "Hands-Free Tailgate Access" function or automatic vehicle locking when the sliding door is closed is activated and deactivated via the vehicle configuration menu.
Malfunction
An audible signal repeated three times while using the function indicates a fault with the system.Contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer to have the system checked.
NOTIC E
If the "Hands-free tailgate access self-locking" option is selected in the vehicle menu and after closing the door, check that the vehicle is properly locked.Locking will not take place:– if the ignition is on,– if one of the doors or the tailgate is open,– if a "Smart Entry & Start" remote control is inside the vehicle. If a number of gestures with your foot have no effect, wait a few seconds before starting again.The system is automatically deactivated in heavy rain or with accumulations of snow.If it does not work, make sure that the remote control is not exposed to a source of electromagnetic interference (smartphone, etc.).Operation may be affected if using a prosthetic leg.This system may not work correctly if your
vehicle is fitted with a towbar.

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NOTIC E
The side door may open or close without warning if: – Your vehicle is fitted with a towbar.– A trailer is coupled or decoupled.– A bicycle carrier is installed or removed.– Bicycles are loaded on to or unloaded from the bicycle carrier.– Something is deposited or lifted behind the vehicle.– An animal approaches the bumper,– The vehicle is washed.– The vehicle is being serviced.– A wheel is changed. To avoid any sudden operation, keep the key away from the detection zone (also from the boot’s interior sides) or deactivate the function in the vehicle configuration menu.
W ARNI NG
Ensure that no person or object might prevent the correct opening or closing of the doors.Be aware of children when operating the doors.
Side-hinged rear doors

► After first opening the left-hand door, pull the lever A towards you to open the right-hand door.
Closing
► First close the right-hand door, then the left-hand door.
NOTIC E
If the left-hand door is closed first, a buffer stop located on the edge of the right-hand door prevents it closing.
If the left-hand side-hinged door is not properly closed, the "door open" warning lamp lights up (the right-hand door is not detected). For more information on the List of warning lamps and, in particular, the door open warning, refer to the corresponding section.
Opening to
approximately 180°

If fitted to your vehicle, a check strap system allows the doors to be opened from about 90° to
about 180°.► Pull the yellow control when the door is open.The check strap will engage again automatically on closing.

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WARNI NG
When parked with the rear doors open to 90°, the doors will cover the rear lamps. In order to warn other road users travelling in the same direction (who may not be aware that the vehicle is stationary) of the vehicle's position, use a warning triangle or other device required by legislation and regulations in your country.
Tailgate
Opening

► After unlocking the vehicle, pull the handle, then raise the tailgate.
Closing
► Lower the tailgate using the interior grab handle, then lock it.If the tailgate is not properly closed, the "door open" warning lamp comes on. For more information on the list of warning and indicator lamps, and in particular the door open warning, refer to the corresponding section.
WARNI NG
In the event of a malfunction or if you experience difficulty opening or closing the tailgate, have it checked by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer without delay, to avoid the issue deteriorating and prevent any risk of the tailgate dropping, potentially causing serious injury.
Tailgate rear screen
The opening rear screen allows you to access the rear of the vehicle directly, without having to open the tailgate.
Opening

After unlocking the vehicle, press this control and lift the rear screen to open it.
Closing
Close the rear screen by pressing the centre of the glass until it is fully closed.If the tailgate rear screen is not properly closed, the "door open" warning lamp comes on. For more information on the list of warning and indicator lamps and in particular the door open warning, refer to the corresponding section.
NOTIC E
The tailgate and rear screen cannot both be open at the same time, to avoid damaging them.

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Alarm
(Depending on version)


System which protects and provides a deterrent against theft and break-ins.
Exterior perimeter monitoring
The system checks for opening of the vehicle.The alarm is triggered if anyone tries to open a door, the boot or the bonnet, for example.
Interior volumetric monitoring
The system only checks for any variation in volume in the cab. The alarm is triggered if
someone breaks a window or enters the vehicle’s cab; however it is not triggered if someone enters the loading area.
The system checks for any variation in volume in the passenger compartment.The alarm is triggered if anyone breaks a window, enters the passenger compartment or moves inside the vehicle.
Self-protection function
The system checks for the putting out of service of its components.The alarm is triggered if the battery, the central control or the siren wiring is put out of service or damaged.
WARNI NG
For all work on the alarm system, contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
NOTIC E
If your vehicle is fitted with Additional Heating / Ventilation, volumetric monitoring is not compatible with this system.For more information on Additional Heating / Ventilation, refer to the corresponding section.
Locking the vehicle with full
alarm system
Activation
► Switch off the ignition and exit the vehicle.► Lock or deadlock the vehicle using the remote control or with the "Smart Entry & Start" system.When the monitoring system is active, the red indicator lamp in the button flashes once per second and the direction indicators come on for about 2 seconds.The exterior perimeter monitoring is activated after 5 seconds and the interior volumetric monitoring after 45 seconds.
WARNI NG
If an opening (door, tailgate/side-hinged doors or bonnet) is not properly closed, the vehicle is not locked, but the exterior perimeter monitoring will be activated after 45 seconds, at the same time as the interior volumetric monitoring.
Deactivation
► Press the remote control unlocking button.or► Unlock the vehicle with the Smart Entry & Start system.

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The monitoring system is deactivated: the indicator lamp in the button goes off and the direction indicators flash for about 2 seconds.
NOTIC E
When the vehicle automatically locks itself again (as happens if a door or the boot is not opened within 30 seconds of unlocking), the monitoring system is also reactivated
automatically.
Triggering of the alarm
This is indicated by sounding of the siren and flashing of the direction indicators for 30 seconds.The monitoring functions remain active until the alarm has been triggered ten times in succession.When the vehicle is unlocked, rapid flashing of the indicator lamp in the button indicates that the alarm was triggered during your absence. When the ignition is switched on, this flashing stops immediately.
Locking the vehicle
with exterior perimeter
monitoring only
Deactivate the interior volumetric monitoring to avoid the unwanted triggering of the alarm, in certain cases such as:
– Slightly open window.– Washing the vehicle.– Changing a wheel.– Towing the vehicle.– Transport on a ship or ferry.
Deactivating interior volumetric
monitoring
► Switch off the ignition and within 10 seconds press the alarm button until the indicator lamp is on fixed.► Exit the vehicle.► Immediately lock the vehicle using the remote control or the "Smart Entry & Start" system.Only exterior perimeter monitoring is activated; the red indicator lamp in the button flashes every second.To take effect, this deactivation must be performed whenever the ignition is switched off.
Reactivating interior volumetric
monitoring
► Deactivate exterior perimeter monitoring by unlocking the vehicle using the remote control or the "Smart Entry & Start" system.The indicator lamp in the button goes off.► Reactivate the full alarm system by locking the vehicle using the remote control or the "Smart Entry & Start" system.The red indicator lamp in the button once again flashes every second.
Locking the vehicle without
activating the alarm
► Lock or deadlock the vehicle using the key (integral to the remote control) in the driver's door lock.
Failure of the remote control
To deactivate the monitoring functions:► unlock the vehicle using the key (integral to the remote control) in the driver's door lock,► open the door; the alarm is triggered,► switch on the ignition; the alarm stops; the indicator lamp in the button goes off.
Malfunction
When the ignition is switched on, the fixed lighting of the red indicator lamp in the button indicates a system malfunction.Have it checked by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Automatic activation
(Depending on the country of sale)The system is activated automatically 2 minutes after the last door or the boot is closed.► To avoid triggering the alarm on entering the vehicle, first press the unlocking button on the remote control or unlock the vehicle using the “Smart Entry & Start” system.