airbag TOYOTA RAV4 2019 Owners Manual (in English)

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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting engine, refueling)
Entune audioOperating the Entune Audio
(Main topics: Audio/visual, phone, Toyota Entune)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: Battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

2TABLE OF CONTENTS
For your information...................8
Reading this manual ................ 12
How to search .......................... 13
Pictorial index .......................... 14
1-1. For safe use Before driving ................... 26
For safe driving ................ 27
Seat belts ......................... 29
SRS airbags ..................... 33
Front passenger occupant classification system ...... 43
Exhaust gas precautions.. 48
1-2. Child safety Riding with children .......... 49
Child restraint systems..... 50
1-3. Emergency assistance Safety Connect ................ 65
1-4. Theft deterrent system Engine immobilizer system....................................... 70
Alarm................................ 73
2-1. Instrument cluster Warning lights and indicators....................................... 76
Gauges and meters (with 4.2- inch display) ................... 82
Gauges and meters (with 7- inch display) ................... 85
Multi-information display .. 89
Fuel consumption information ....................................... 993-1. Key information
Keys .............................. 102
3-2. Opening, closing and lock- ing the doors
Side doors ..................... 109
Back door ...................... 115
Smart key system .......... 129
3-3. Adjusting the seats Front seats .................... 135
Rear seats ..................... 136
Driving position memory 139
Head restraints .............. 141
3-4. Adjusting the steering wheel and mirrors
Steering wheel............... 144
Inside rear view mirror ... 145
Digital Rear-view Mirror . 147
Outside rear view mirrors .................................... 156
3-5. Opening, closing the win- dows and moon roof
Power windows ............. 158
Moon roof ...................... 161
Panoramic moon roof .... 164
4-1. Before driving Driving the vehicle ......... 171
Cargo and luggage ........ 178
Vehicle load limits .......... 181
Trailer towing ................. 182
Dinghy towing ................ 193
1For safety and security
2Vehicle status information
and indicators
3Before driving
4Driving

6TABLE OF CONTENTS
If your vehicle has to be stopped in an emergency
.................................... 612
If the vehicle is trapped in ris- ing water...................... 613
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed........................... 615
If you think something is wrong .......................... 620
Fuel pump shut off system .................................... 621
If a warning light turns on or a warning buzzer sounds 622
If a warning message is dis- played.......................... 633
If you have a flat tire...... 636
If the engine will not start 645
If you lose your keys ..... 646
If the electronic key does not operate properly (vehicles
with smart key system) 647
If the vehicle battery is dis- charged ....................... 649
If your vehicle overheats 653
If the vehicle becomes stuck .................................... 655
9-1. Specifications Maintenance data (fuel, oil level, etc.) .................... 658
Fuel information ............ 669
Tire information ............. 671
9-2. Customization Customizable features .. 6819-3. Initialization
Items to initialize ............ 693
10-1.For owners Reporting safet y defects for
U.S. owners ................. 696
Seat belt instructions for Canadian owners (in
French) ........................ 697
SRS airbag instructions for Canadian owners (in
French) ........................ 698
What to do if... (Troubleshoot- ing) ............................. 708
Alphabetical Index ........ 711
9Vehicle specifications
10For owners
Index

9
Anti-lock brake system
 SRS airbag system
 Seat belt pretensioner system
Be sure to check with your Toy-
ota dealer for precautionary
measures or special instructions
regarding installation of a mobile
two-way radio system.
The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
The recorded data varies
according to the vehicle grade
level and options with which it is
equipped. These computers do
not record conversations or
sounds, and only record images
outside of the vehicle in certain
situations.
• Engine speed/ Electric motor speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving assist systems, such as the
ABS and pre-collision system
• Images from the front camera (available only when certain
safety systems are activated,
which varies depending on
the vehicle specifications).
 Data Transmission
Your vehicle may transmit the data
recorded in these computers to
Toyota without notification to you.
Data usage
Toyota may use the data recorded
in this computer to diagnose mal-
functions, conduct research and
development, and improve quality.
Toyota will not disclose the
recorded data to a third party
except:
• With the consen t of the vehicle
owner or with the consent of the
lessee if the vehicle is leased
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehi-
cle or vehicle owner
 Recorded image information
can be erased by your Toyota
dealer.
The image recording function can
be disabled.
However, if the function is disabled,
data from when t he pre-collision
system operates will not be avail-
able.
 To learn more about the vehi-
cle data collected, used and
shared by Toyota, please visit
www.toyota.com/privacyvts/
.
If your Toyota has Safety Con-
nect and if you have subscribed
to those services, please refer to
the Safety Connect Telematics
Vehicle data recordings
Usage of data collected
through Safety Connect
(U.S.mainland only)

11
disclosing information about the
specific vehicle or vehicle owner
The SRS airbag and seat belt
pretensioner devices in your
Toyota contain explosive chemi-
cals. If the vehicle is scrapped
with the airbags and seat belt
pretensioners left as they are,
this may cause an accident such
as fire. Be sure to have the sys-
tems of the SRS airbag and seat
belt pretensioner removed and
disposed of by a qualified ser-
vice shop or by your Toyota
dealer before you scrap your
vehicle.
Special handling may apply,
See www.dtsc.ca.gov/hazard-
ouswaste/perchlorate.
Your vehicle has components
that may contain perchlorate.
These components may include
airbag, seat belt pretensioners,
and wireless remote control bat-
teries.
Scrapping of your Toyota
Perchlorate Material
WA R N I N G
■General precautions while
driving
Driving under the influence: Never
drive your vehicle when under the
influence of alcohol or drugs that
have impaired your ability to oper-
ate your vehicle. Alcohol and cer-
tain drugs delay reaction time,
impair judgment and reduce coor-
dination, which c ould lead to an
accident that could result in death
or serious injury.
Defensive driving: Always drive
defensively. Anticipate mistakes
that other drivers or pedestrians
might make and be ready to avoid
accidents.
Driver distraction: Always give
your full attentio n to driving. Any-
thing that distracts the driver, such
as adjusting controls, talking on a
cellular phone or reading can
result in a collision with resulting
death or serious injury to you,
your occupants or others.
■General precaution regarding
children’s safety
Never leave children unattended
in the vehicle, and never allow
children to have or use the key.
Children may be able to start the
vehicle or shift the vehicle into
neutral. There is also a danger
that children ma y injure them-
selves by playing with the side
windows, the moon roof or the
panoramic moon roof, or other
features of the vehicle. In addi-
tion, heat build-up or extremely
cold temperatures inside the vehi-
cle can be fatal to children.

22Pictorial index
■Interior
SRS airbags .................................................... ...................... P.33
Floor mats..................................................... ........................ P.26
Front seats .................................................... ...................... P.135
Rear seats ..................................................... ...................... P.136
Head restraints ................................................ ................... P.141
Seat belts ..................................................... ......................... P.29
Console box ....................................................................... P.523
Inside lock buttons ............................................ ................ P.113
Cup holders .................................................... .................... P.523
Assist grips ................................................... ..................... P.540
Rear seat heater switches
*................................................ P.517
*: If equipped
A
B
C
D
E
F
G
H
I
J
K

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1
1
For safety and security
For safety and security
1-1. For safe useBefore driving ................. 26
For safe driving .............. 27
Seat belts ....................... 29
SRS airbags ................... 33
Front passenger occupant classification system .... 43
Exhaust gas precautions 48
1-2. Child safety Riding with children ........ 49
Child restraint systems... 50
1-3. Emergency assistance Safety Connect .............. 65
1-4. Theft deterrent system Engine immobilizer system..................................... 70
Alarm.............................. 73

331-1. For safe use
1
For safety and security
■Location of the SRS airbags
SRS front airbagsSRS driver airbag/front passenger airbag
Can help protect the head and chest of the driver and front passenger from
impact with interior components
SRS knee airbag
Can help provide dr iver protection
SRS seat cushion airbag
Can help restrain the front passenger
SRS side and curtain shield airbags
SRS side airbags
Can help protect the torso of the front seat occupants
SRS airbags
The SRS airbags inflate when the vehicle is subjected to cer-
tain types of severe impacts that may cause significant injury
to the occupants. They work together with the seat belts to
help reduce the risk of death or serious injury.
SRS airbag system
A
B
C
D

341-1. For safe use
SRS curtain shield airbags
• Can help protect primarily the head of occupants in the outer seats
• Can help prevent the occupants from being thrown from the vehi cle in the
event of vehicle rollover
■SRS airbag system components
Front impact sensors
“AIR BAG ON” and “AIR BAG OFF” indicator lights
Front passenger airbag
Side impact sensors (front door)
Curtain shield airbags
Seat belt pretensioners and force limiters
Side impact sensors (front)
Side airbags
Seat cushion airbag
Front passenger’s seat belt buckle switch
Side impact sensors (rear)
Driver’s seat bel t buckle switch
Driver’s seat position sensor
E
A
B
C
D
E
F
G
H
I
J
K
L
M

351-1. For safe use
1
For safety and security
Driver airbag
Front passenger occupant classification system (ECU and sen-
sors)
Knee airbag
SRS warning light
Airbag sensor assembly
Your vehicle is equipped with ADVANCED AIRBAGS designed
based on the US motor vehicle safety standards (FMVSS208). The
airbag sensor assembly (ECU) cont rols airbag deployment based on
information obtained from the sensors etc. shown in the system
components diagram above. This in formation includes crash sever-
ity and occupant information. As the airbags deploy, a chemical
reaction in the inflators quickly fills the airbags with non-toxic gas to
help restrain the motion of the occupants.
■If the SRS airbags deploy
(inflate)
●Slight abrasions, burns, bruising
etc., may be sustained from SRS
airbags, due to the extremely high
speed deployment (inflation) by
hot gases.
●A loud noise and white powder will
be emitted.
●Parts of the airbag module (steer-
ing wheel hub, airbag cover and
inflator) as well as the front seats,
parts of the front and rear pillars,
and roof side rails, may be hot for
several minutes. T he airbag itself
may also be hot.
●The windshield may crack.
●The brakes and st op lights will be
controlled automatically. ( P.362)
●The interior lights will turn on auto-
matically. ( P.520)
●The emergency flashers will turn
on automatically. ( P.612)
●Fuel supply to the engine will be
stopped. (P.621)
●For Safety Connect subscribers, if
any of the followin g situations occur, the system is designed to
send an emergency call to the
response center, notifying them of
the vehicle’s location (without
needing to push the “SOS” button)
and an agent will attempt to speak
with the occupants to ascertain
the level of emergency and assis-
tance required. If the occupants
are unable to communicate, the
agent automatically treats the call
as an emergency and helps to dis-
patch the necessary emergency
services. (
P. 6 5 )
• An SRS airbag is deployed.
• A seat belt pretensioner is acti- vated.
• The vehicle is involved in a severe rear-end collision.
■SRS airbag deployment condi-
tions (SRS front airbags)
●The SRS front airbags will deploy
in the event of an impact that
exceeds the set threshold level
(the level of forc e corresponding
to an approximately 12-18 mph
[20-30 km/h] frontal collision with
a fixed wall that does not move or
deform).
However, this threshold velocity will
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