TOYOTA RAV4 2020 Owners Manual (in English)

1714-1. Before driving
4
Driving
WA R N I N G
■When driving the vehicle
●Do not drive if y ou are unfamil-
iar with the location of the brake
and accelerator pedals to avoid
depressing the wrong pedal.
• Accidentally depressing the accelerator pedal instead of the
brake pedal will result in sudden
acceleration that may lead to an
accident.
• When backing up, you may twist your body around, leading to a
difficulty in operating the pedals.
Make sure to operate the pedals
properly.
• Make sure to keep a correct driving posture even when mov-
ing the vehicle only slightly. This
allows you to depress the brake
and accelerator pedals properly.
• Depress the brake pedal using your right foot. Depressing the
brake pedal using your left foot
may delay respon se in an emer-
gency, resulting in an accident.
●Do not drive the vehicle over or
stop the vehicle near flammable
materials such as leaves, paper
or rags.
The exhaust system and
exhaust gases can be
extremely hot. These hot parts
may cause a fire if there is any
flammable material nearby.
●During normal driving, do not
turn off the engine. Turning the
engine off while driving will not
cause loss of steering or brak-
ing control, but the power assist
to these systems will be lost.
This will make it more difficult to
steer and brake, so you should
pull over and stop the vehicle as
soon as it is safe to do so.
However, in the event of an
emergency, such as if it
becomes impossible to stop the
vehicle in the normal way:
 P.618
●Use engine braking (downshift)
to maintain a safe speed when
driving down a steep hill.
Using the brakes continuously
may cause the brakes to over-
heat and lose effectiveness.
( P.659)
●Do not adjust the position of the
steering wheel, the seat, or the
inside or outside rear view mir-
rors while driving.
Doing so may result in a loss of
vehicle control.
●Always check that all passen-
gers’ arms, head or other parts
of their body are not outside the
vehicle.
●Do not drive in excess of the
speed limit. Even if the legal
speed limit permits it, do not
drive over 85 mph (140 km/h)
unless your vehicle has high-
speed capability tires. Driving
over 85 mph (140 km/h) may
result in tire fa ilure, loss of con-
trol and possible injury. Be sure
to consult a tire dealer to deter-
mine whether the tires on your
vehicle are high-speed capabil-
ity tires or not before driving at
such speeds.

1724-1. Before driving
WA R N I N G
■When driving on slippery
road surfaces
●Sudden braking, acceleration
and steering may cause tire
slippage and reduce your ability
to control the vehicle.
●Sudden acceleration, engine
braking due to shifting, or
changes in engine speed could
cause the vehicle to skid.
●After driving through a puddle,
lightly depress the brake pedal
to make sure that the brakes
are functioning properly. Wet
brake pads may prevent the
brakes from functioning prop-
erly. If the brakes on only one
side are wet and not functioning
properly, steering control may
be affected.
■When shifting the shift lever
●Do not let the vehicle roll back-
ward while the shift lever is in a
driving position, or roll forward
while the shift lever is in R.
Doing so may cause the engine
t o st all or lea d to po o r br ak e a nd
steering performance, resulting
in an accident or damage to the
vehicle.
●Do not shift the shift lever to P
while the vehicle is moving.
Doing so can damage the trans-
mission and may result in a loss
of vehicle control.
●Do not shift the shift lever to R
while the vehicle is moving for-
ward.
Doing so can damage the trans-
mission and may result in a loss
of vehicle control.
●Do not shift the shift lever to a
driving position while the vehicle
is moving backward.
Doing so can damage the trans-
mission and may result in a loss
of vehicle control.
●Moving the shift lever to N while
the vehicle is moving will disen-
gage the engine from the trans-
mission. Engine braking is not
available when N is selected.
●Be careful not to shift the shift
lever with the accelerator pedal
depressed.
Shifting the shift lever to a gear
other than P or N may lead to
unexpected rapid acceleration
of the vehicle that may cause an
accident and result in death or
serious injury. Doing so can
damage the transmission and
may result in a loss of vehicle
control.
■If you hear a squealing or
scraping noise (brake pad
wear limit indicators)
Have the brake pads checked and
replaced by your Toyota dealer as
soon as possible.
Rotor damage may result if the
pads are not replaced when
needed.
It is dangerous to drive the vehicle
when the wear limits of the brake
pads and/or those of the brake
discs are exceeded.
■When the vehicle is stopped
●Do not race the engine.
If the vehicle is in any gear other
than P or N, the vehicle may
accelerate suddenly and unex-
pectedly, causing an accident.
●In order to prevent accidents
due to the vehic le rolling away,
always keep depressing the
brake pedal while the engine is
running, and apply the parking
brake as necessary.

1734-1. Before driving
4
Driving
WA R N I N G
●If the vehicle is stopped on an
incline, in order to prevent acci-
dents caused by the vehicle roll-
ing forward or backward, always
depress the brake pedal and
securely apply the parking
brake as needed.
●Avoid revving or racing the
engine.
Running the engine at high
speed while the vehicle is
stopped may cause the exhaust
system to overheat, which could
result in a fire if combustible
material is nearby.
■When the vehicle is parked
●Do not leave glasses, cigarette
lighters, spray cans, or soft
drink cans in the vehicle when it
is in the sun.
Doing so may result in the fol-
lowing:
• Gas may leak from a cigarette lighter or spray can, and may
lead to a fire.
• The temperature inside the vehicle may cause the plastic
lenses and plastic material of
glasses to deform or crack.
• Soft drink cans may fracture, causing the contents to spray
over the interior of the vehicle,
and may also caus e a short cir-
cuit in the vehicle’s electrical
components.
●Do not leave cigarette lighters in
the vehicle. If a cigarette lighter
is in a place such as the glove
box or on the floor, it may be lit
accidentally when luggage is
loaded or the seat is adjusted,
causing a fire.
●Do not attach adhesive discs to
the windshield or windows. Do
not place containers such as air
fresheners on the instrument
panel or dashboard. Adhesive
discs or containers may act as
lenses, causing a fire in the
vehicle.
●Do not leave a door or window
open if the curved glass is
coated with a metallized film
such as a silver-colored one.
Reflected sunlight may cause
the glass to act a s a lens, caus-
ing a fire.
●Always apply the parking brake,
shift the shift lever to P, stop the
engine and loc k the vehicle.
Do not leave the vehicle unat-
tended while the engine is run-
ning.
If the vehicle is parked with the
shift lever in P but the parking
brake is not set, the vehicle may
start to move, possibly leading
to an accident.
●Do not touch the exhaust pipes
while the engine is running or
immediately after turning the
engine off.
Doing so may cause burns.
■When taking a nap in the vehi-
cle
Always turn the engine off. Other-
wise, if you accidentally move the
shift lever or depress the acceler-
ator pedal, this could cause an
accident or fire due to engine
overheating. Additionally, if the
vehicle is parked in a poorly venti-
lated area, exhaust gases may
collect and enter the vehicle, lead-
ing to death or a serious health
hazard.

1744-1. Before driving
WA R N I N G
■When braking
●When the brakes are wet, drive
more cautiously.
Braking distance increases
when the brakes are wet, and
this may cause one side of the
vehicle to brake differently than
the other side. Also, the parking
brake may not securely hold the
vehicle.
●If the brake booster device does
not operate, do not follow other
vehicles closely and avoid hills
or sharp turns that require brak-
ing.
In this case, braking is still pos-
sible, but the brake pedal
should be depressed more
firmly than usual. Also, the brak-
ing distance will increase. Have
your brakes fixed immediately.
●Do not pump the brake pedal if
the engine stalls.
Each push on the brake pedal
uses up the reserve for the
power-assisted brakes.
●The brake system consists of 2
individual hydraulic systems; if
one of the systems fails, the
other will still operate. In this
case, the brake pedal should be
depressed more firmly than
usual and the braking distance
will increase. Have your brakes
fixed immediately.
■If the vehicle becomes stuck
(AWD models)
Do not spin the wheels exces-
sively when any of the tires is up
in the air, or the vehicle is stuck in
sand, mud, etc. This may damage
the driveline components or pro-
pel the vehicle forward or back-
ward, causing an accident.
NOTICE
■When driving the vehicle
●Do not depress the accelerator
and brake pedals at the same
time during driving, as this may
restrain the engine output.
●Do not use the accelerator
pedal or depress the accelera-
tor and brake pedals at the
same time to hold the vehicle on
a hill.
■Avoiding damage to vehicle
parts
●Do not turn the steering wheel
fully in either direction and hold
it there for an extended period
of time.
Doing so may damage the
power steering motor.
●When driving over bumps in the
road, drive as slowly as possible
to avoid damaging the wheels,
underside of the vehicle, etc.
■If you get a flat tire while driv-
ing
A flat or damaged tire may cause
the following situations.
●It may be difficult to control your
vehicle.
●The vehicle will make abnormal
sounds or vibrations.
●The vehicle will lean abnor-
mally.
Hold the steering wheel firmly and
gradually depress the brake pedal
to slow down the vehicle.
Information on what to do in case
of a flat tire ( P.642)

1754-1. Before driving
4
Driving
NOTICE
■When encountering flooded
roads
Do not drive on a road that has
flooded after heavy rain, etc.
Doing so may cause the following
serious damage to the vehicle:
●Engine stalling
●Short in electrical components
●Engine damage caused by
water immersion
In the event that you drive on a
flooded road and the vehicle is
flooded, be sure to have your Toy-
ota dealer check the following:
●Brake function
●Changes in quantity and quality
of oil and fluid used for the
engine, transaxle, transfer
(AWD vehicles), rear differen-
tial (AWD vehicles), etc.
●Lubricant condition for the pro-
peller shaft (AWD models),
bearings and suspension joints
(where possible), and the func-
tion of all joints , bearings, etc.
■When parking the vehicle
Always set the parking brake, and
shift the shift lever to P. Failure to
do so may cause the vehicle to
move or the vehi cle may acceler-
ate suddenly if the accelerator
pedal is accidentally depressed.
Cargo and luggage
Take notice of the following
information about storage
precautions, cargo capacity
and load.
WA R N I N G
■Things that must not be car-
ried in the luggage compart-
ment
The following things may cause a
fire if loaded in the luggage com-
partment:
●Receptacles containing gaso-
line
●Aerosol cans
■Storage precautions
Observe the following precau-
tions.
Failure to do so may prevent the
pedals from being depressed
properly, may block the driver’s
vision, or may res ult in items hit-
ting the driver or passengers, pos-
sibly causing an accident.
●Stow cargo and luggage in the
luggage compartment when-
ever possible.
●Do not stack anything in the lug-
gage compartment higher than
the seatbacks.
●Do not place cargo or luggage
in or on the follo wing locations.
• At the feet of the driver
• On the front passenger or rear seats (when stacking items)
• On the luggage cover (if equipped)
• On the instrument panel
• On the dashboard

1764-1. Before driving
Cargo capacity depends on the
total weight of the occupants.
(Cargo capacity) = (Total load
capacity) - (Total weight of occu-
pants)
Steps for Determining Cor-
rect Load Limit 
(1) Locate the statement “The
combined weight of occupants
and cargo should never exceed
XXX kg or XXX lbs.” on your
vehicle’s placard.
(2) Determine the combined
weight of the driver and passen-
gers that will be riding in your
vehicle.
(3) Subtract the combined
weight of the driver and passen-
gers from XXX kg or XXX lbs.
(4) The resulting figure equals the available amount of cargo
and luggage load capacity.
For example, if the “XXX”
amount equals 1400 lbs. and
there will be five 150 lb passen-
gers in your vehicle, the amount
of available cargo and luggage
load capacity is 650 lbs. (1400 -
750 (5 
150) = 650 lbs.)
(5) Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo and
luggage load capacity calcu-
lated in Step 4.
(6) If your vehicle will be towing
a trailer, load from your trailer
will be transferred to your vehi-
cle. Consult this manual to
determine how this reduces the
available cargo and luggage
load capacity of your vehicle.
( P.178)
WA R N I N G
●Secure all items in the occupant
compartment.
●When you fold down the rear
seats, long items should not be
placed directly behind the front
seats.
●Never allow anyone to ride in
the luggage compartment. It is
not designed for passengers.
They should ride in their seats
with their seat belts properly
fastened. Otherwise, they are
much more likely to suffer death
or serious bodily injury, in the
event of sudden braking, sud-
den swerving or an accident.
Capacity and distribution
WA R N I N G
■Capacity and distribution
●Do not exceed the maximum
axle weight rating or the total
vehicle weight rating.
●Even if the total load of occu-
pant’ weight and the cargo load
is less than the total load capac-
ity, do not apply the load
unevenly. Improper loading may
cause deterioration of steering
or braking control which may
cause death or serious injury.

1774-1. Before driving
4
Driving
Cargo capacity
Total load capacity (vehicle
capacity weight) (P.664)
When 2 people with the com-
bined weight of A lb. (kg) are rid-
ing in your vehicle, which has a
total load capacity (vehicle
capacity weight) of B lb. (kg),
the available amount of cargo
and luggage load capacity will
be C lb. (kg) as follows:
B
*2 lb. (kg) - A*1 lb. (kg) = C*3 lb.
(kg)
*1: A = Weight of people
*2: B = Total load capacity
*3: C = Available cargo and luggage load
In this condition , if 3 more passen-
gers with the combined weight of D
lb. (kg) get on, the available cargo
and luggage load will be reduced E
lb. (kg) as follows:
C lb. (kg) - D*4 lb. (kg) = E*5 lb.
(kg)
*4: D = Additional weight of people
*5: E = Available cargo and luggage load
As shown in the example above,
if the number of occupants
increases, the cargo and lug-
gage load will be reduced by an
amount that equals the
increased weight due to the
additional occupants. In other
words, if an increase in the num-
ber of occupants causes an
excess of the total load capacity
(combined weight of occupants
plus cargo and luggage load),
you must reduce the cargo and
luggage on your vehicle.
Calculation formula for
your vehicle
A
B
:$ 5 1 , 1 *
■When loading cargo on the
roof luggage carrier (if
equipped)
Observe the following precau-
tions:
●Place the cargo so that its
weight is distributed evenly
between the front and rear
axles.
●If loading long or wide cargo,
never exceed the vehicle overall
length or width. ( P.664)
●Before driving, m ake sure the
cargo is securely fastened on
the roof luggage carrier.
●Loading cargo on the roof lug-
gage carrier will make the cen-
ter of gravity of the vehicle
higher. Avoid high speeds, sud-
den starts, sharp turns, sudden
braking or abrupt maneuvers,
otherwise it may result in loss of
control or vehicle rollover due to
failure to operate this vehicle
correctly and result in death or
serious injury.

1784-1. Before driving
■Total load capacity and seating
capacity
These details are also described on
the tire and loading information
label. ( P.595)
WA R N I N G
●If driving for a long distance, on
rough roads, or at high speeds,
stop the vehicle now and then
during the trip to make sure the
cargo remains in its place.
●Do not exceed 176.4 lb. (80 kg)
cargo weight on the roof lug-
gage carrier.
NOTICE
■When loading cargo on the
roof luggage carrier (if
equipped)
Be careful not to scratch the sur-
face of the moon roof (if
equipped) or the panoramic moon
roof (if equipped).
Vehicle load limits
Vehicle load limits include
total load capacity, seating
capacity, TWR (Trailer
Weight Rating) and cargo
capacity.
 Total load capacity (vehicle
capacity weight):  P.664
Total load capacity means the
combined weight of occu-
pants, cargo and luggage.
 Seating capacity: 5 occu-
pants (Front 2, Rear 3)
Seating capacity means the
maximum number of occu-
pants whose estimated aver-
age weight is 150 lb. (68 kg)
per person.
 TWR (Trailer Weight Rat-
ing):  P.185, 664
TWR means the maximum
gross trailer weight (trailer
weight plus its cargo weight)
that your vehicle is able to tow.
 Cargo capacity
Cargo capacity may increase
or decrease depending on the
weight and the number of
occupants.

1794-1. Before driving
4
Driving
WA R N I N G
■Overloading the vehicle
Do not overload the vehicle. It
may not only cause damage to
the tires, but also degrade steer-
ing and braking ability, resulting in
an accident.
Trailer towing
Your vehicle is designed pri-
marily as a passenger-and-
load-carrying vehicle. Tow-
ing a trailer can have an
adverse impact on handling,
performance, braking, dura-
bility, and fuel consumption.
For your safety and the
safety of others, you must
not overload your vehicle or
trailer. You must also
ensure that you are using
appropriate towing equip-
ment, that the towing equip-
ment has been installed
correctly and used prop-
erly, and that you employ
the requisite driving habits.
Vehicle-trailer stability and
braking performance are
affected by trailer stability,
brake performance and set-
ting, trailer brakes, the hitch
and hitch systems (if
equipped).
To tow a trailer safely, use
extreme care and drive the
vehicle in accordance with
your trailer’s characteris-
tics and operating condi-
tions.

1804-1. Before driving
■Before towing
Check that the following conditions
are met:
●Ensure that your vehicle’s tires
are properly inflated. ( P.671)
●Trailer tires are inflated according
to the trailer manufacturer’s rec-
ommendation.
●All trailer lights work as required
by law.
●All lights work each time you con-
nect them.
●The trailer ball is set at the proper
height for the coupler on the
trailer.
●The trailer is level when it is
hitched.
Do not drive if the trailer is not
level, and check for improper
tongue weight, overloading, worn
suspension, or other possible
causes.
●The trailer cargo is securely
loaded.
●The rear view mirrors conform to
all applicable federal, state/provin-
cial or local regu lations. If they do
not, install rear view mirrors
appropriate for towing purposes.
Toyota warranties do not
apply to damage or mal-
function caused by towing a
trailer for commercial pur-
poses.
Contact your Toyota dealer for
further information about addi-
tional requirements such as a
towing kit, etc.WA R N I N G
■Trailer towing precautions
To tow a traile r safely, use
extreme care and drive the vehi-
cle in accordance with the trailer’s
characteristics and operating con-
ditions. Failure to do so could
cause an accident resulting in
death or serious injury. Vehicle
stability and brak ing performance
are affected by trailer stability,
brake setting and performance,
and the hitch. Your vehicle will
handle differently when towing a
trailer.
■To avoid accident or injury
●Do not exceed the TWR,
unbraked TWR, GCWR, GVWR
or GAWR.
●Vehicles with towing package: If
the gross trailer weight is over
2000 lb. (907 kg), a sway con-
trol device with sufficient capac-
ity is required.
●Adjust the tongue weight within
the appropriate range. Place
heavier loads as close to the
trailer axle as possible.
●Do not exceed 65 mph (104
km/h), the posted towing speed
limit or the spee d limit for your
trailer as set forth in your trailer
owner’s manual, whichever is
lowest. Slow down sufficiently
before making a turn, in cross
winds, on wet or slippery sur-
face, etc. to help avoid an acci-
dent. If you experience a
vehicle-trailer instability from
reducing a certain speed, slow
down and make sure you keep
your vehicle speed under the
speed of which you experience
the instability.
●Do not make jerky, abrupt or
sharp turns.