Doors TOYOTA RAV4 2020 Owners Manual (in English)

RAV4_OM_OM0R024U_(U)
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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting engine, refueling)
AudioOperating the Audio
(Main topics: Audio/visual, phone, Connected Services)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: Battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

2TABLE OF CONTENTS
For your information...................8
Reading this manual ................ 12
How to search .......................... 13
Pictorial index .......................... 14
1-1. For safe use Before driving ................... 26
For safe driving ................ 27
Seat belts ......................... 29
SRS airbags ..................... 33
Front passenger occupant classification system ...... 43
Exhaust gas precautions.. 48
1-2. Child safety Riding with children .......... 49
Child restraint systems..... 50
1-3. Emergency assistance Safety Connect ................ 65
1-4. Theft deterrent system Engine immobilizer system....................................... 70
Alarm................................ 73
2-1. Instrument cluster Warning lights and indicators....................................... 76
Gauges and meters (with 4.2- inch display) ................... 82
Gauges and meters (with 7- inch display) ................... 85
Multi-information display .. 89Fuel consumption information
....................................... 99
3-1. Key information Keys .............................. 102
3-2. Opening, closing and lock- ing the doors
Side doors ..................... 108
Back door ...................... 114
Smart key system .......... 128
3-3. Adjusting the seats Front seats .................... 134
Rear seats ..................... 135
Driving position memory 137
Head restraints .............. 140
3-4. Adjusting the steering wheel and mirrors
Steering wheel............... 142
Inside rear view mirror ... 143
Digital Rear-view Mirror . 145
Outside rear view mirrors .................................... 154
3-5. Opening, closing the win- dows and moon roof
Power windows ............. 156
Moon roof ...................... 159
Panoramic moon roof .... 162
4-1. Before driving Driving the vehicle ......... 169
Cargo and luggage ........ 175
Vehicle load limits .......... 178
1For safety and security
2
Vehicle status
information and
indicators
3Before driving
4Driving

14Pictorial index
Pictorial index
■Exterior
Side doors ......... ................................. ................................ P.108
Locking/unlocking .............................................. .................. P.108
Opening/closing the side windows ............................... ........ P.156
Locking/unlocking by using the key ............................. P.109, 653
Warning messages ............................................... ............... P.639
Back door ...................................................... ..................... P.114
Locking/unlocking .............................................. .................. P.115
Opening from inside the cabin
*............................................ P.118
Opening from outside........................................... .........P.116, 118
Warning messages ............................................... ............... P.639
Outside rear view mirrors ................................................. P.154
Adjusting the mirror angle ..................................... ............... P.154
Folding the mirrors ............................................ ................... P.154
Defogging the mirrors
*................................................. P.511, 517
Windshield wipers.............................................. ................ P.215
A
B
C
D

411-1. For safe use
1
For safety and security
WA R N I N G
●Vehicles without smart key sys-
tem: Do not attach any heavy,
sharp or hard objects such as
keys and accessories to the
key. The objects may restrict the
SRS knee airbag inflation or be
thrust into the driver’s seat area
by the force of the deploying air-
bag, thus causing a danger.
●Do not hang coat hangers or
other hard objects on the coat
hooks. All of these items could
become projectiles and may
cause death or serious injury,
should the SRS curtain shield
airbags deploy.
●I f a vin yl co ver is p u t on t he ar ea
where the SRS knee airbag will
deploy, be sure to remove it.
●Do not use seat accessories
which cover the parts where the
SRS side airbags and SRS seat
cushion airbag inflate as they
may interfere with inflation of
the SRS airbags. Such acces-
sories may prevent the side air-
bags and seat cushion airbag
from activating correctly, disable
the system or cause the side
airbags and seat cushion airbag
to inflate accidentally, resulting
in death or serious injury.
●Do not strike or apply significant
levels of force to the area of the
SRS airbag components or the
front doors.
Doing so can cause the SRS
airbags to malfunction.
●Do not touch any of the compo-
nent parts immediately after the
SRS airbags have deployed
(inflated) as they may be hot.
●If breathing becomes difficult
after the SRS airbags have
deployed, open a door or side
window to allow fresh air in, or
leave the vehicle if it is safe to
do so. Wash off any residue as
soon as possible to prevent skin
irritation.
●If the areas where the SRS air-
bags are stored, such as the
steering wheel pad and front
and rear pillar garnishes, are
damaged or cracked, have
them replaced by your Toyota
dealer.
●Do not place anything, such as
a cushion, on the front passen-
ger’s seat. Doing so will
disperse the passenger’s
weight, which prevents the sen-
sor from detecting the passen-
ger’s weight properly. As a
result, the SRS front airbags for
the front passenger may not
deploy in the event of a colli-
sion.
■Modification and disposal of
SRS airbag system compo-
nents
Do not dispose of your vehicle or
perform any of the following modi-
fications without consulting your
Toyota dealer. The SRS airbags
may malfunction or deploy
(inflate) accidentally, causing
death or serious injury.
●Installation, re moval, disassem-
bly and repair of the SRS air-
bags

731-4. Theft deterrent system
1
For safety and security
*: If equipped
■Items to check before lock-
ing the vehicle
To prevent unexpected trigger-
ing of the alarm and vehicle
theft, make sure of the following:
 Nobody is in the vehicle.
 The side windows and moon
roof (if equipped) or pan- oramic moon roof (if
equipped) are closed before
the alarm is set.
 No valuables or other per-
sonal items are left in the
vehicle.
■Setting
Close the doors and hood, and
lock all the doors. The system
will be set automatically after 30
seconds.
The security indicator changes from
being on to flashing when the sys-
tem is set.
■Canceling or stopping
Do one of the following to deac-
tivate or stop the alarm:
 Unlock the doors.
 Turn the engine switch to
ACC or ON, or start the
engine. (The alarm will be
deactivated or stopped after a
few seconds.)
■System maintenance
The vehicle has a maintenance-free
type alarm system.
■Triggering of the alarm
The alarm may be triggered in the
following situations:
Alarm*
The alarm uses light and
sound to give an alert when
an intrusion is detected.
The alarm is triggered in the
following situations when
the alarm is set:
 Vehicles without smart key
system: A locked door is
unlocked or opened in any
way other than using the
wireless remote control or
key. (The doors will lock
again automatically.)
 Vehicles with smart key sys-
tem: A locked door is
unlocked or opened in any
way other than using the
entry function, wireless
remote control or mechani-
cal key. (The doors will lock
again automatically.)
 The hood is opened.
Setting/canceling/stop-
ping the alarm system

101
3
3
Before driving
Before driving
3-1. Key informationKeys ............................ 102
3-2. Opening, closing and locking the doors
Side doors ................... 108
Back door .................... 114
Smart key system ....... 128
3-3. Adjusting the seats Front seats .................. 134
Rear seats................... 135
Driving position memory .................................. 137
Head restraints............ 140
3-4. Adjusting the steering wheel and mirrors
Steering wheel ............ 142
Inside rear view mirror 143
Digital Rear-view Mirror 145
Outside rear view mirrors .................................. 154
3-5. Opening, closing the win- dows and moon roof
Power windows ........... 156
Moon roof .................... 159
Panoramic moon roof.. 162

1033-1. Key information
3
Before driving
• The smart key system or the wire-less remote control does not oper-
ate.
• The detection area becomes
smaller.
• The LED indicator on the key sur-
face does not turn on.
You can replace the battery by your-
self ( P.604). However, as there is
a danger that the electronic key may
be damaged, it is recommended
that replacement is carried out by
your Toyota dealer.
●To avoid serious deterioration, do
not leave the electronic key within
3 ft. (1 m) of the following electri-
cal appliances t hat produce a
magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Table lamps
• Induction cookers
■If a message regarding the state
of the electronic key or engine
switch mode, etc. is shown
(vehicles with smart key sys-
tem)
To prevent trapping the electronic
key inside the vehicle, leaving the
vehicle carrying the electronic key
on your person without turning the
engine switch to OFF or other pas-
sengers from unintentionally taking
the key out of the vehicle, etc., a
message that prompts the user to
confirm the state of the electronic
key or engine switch mode may be
shown on the multi -information dis-
play. In those cases, follow the
instructions on the display immedi-
ately.
■If “Key Battery Low Replace
Key Battery” is displayed on
the multi-information display
(vehicles with smart key sys-
tem)
The electronic key has a low battery.
Replace the electronic key battery. (
 P.604)
■Replacing the battery
 P.604
■Confirmation of the registered
key number
The number of keys already regis-
tered to the vehi cle can be con-
firmed. Ask your Toyota dealer for
details.
■If “A New Key has been Regis-
tered Contact Your Dealer for
Details” is dis played on the
multi-information display (vehi-
cles with smart key system)
This message will be displayed
each time the driver’s door is
opened when the doors are
unlocked from the outside for
approximately 10 days after a new
electronic key has been registered.
If this message is displayed but you
have not had a new electronic key
registered, ask your Toyota dealer to
check if an unknown electronic key
(other than those in your posses-
sion) has been registered.
NOTICE
■To prevent key damage
●Do not drop the keys, subject
them to strong shocks or bend
them.
●Do not expose the keys to high
temperatures for long periods of
time.
●Do not get the keys wet or wash
them in an ultrasonic washer,
etc.
●Do not attach m etallic or mag-
netic materials to the keys or
place the keys close to such
materials.
●Do not disassemble the keys.

1043-1. Key information
The keys are equipped with the
following wireless remote con-
trol:
Vehicles without smart key
systemLocks all the doors ( P.108)
Sounds the alarm ( P.105)
Unlocks all the doors
( P.108)
Opens the side windows
*
( P.108)
*: This setting must be customized
at your Toyota dealer.
Vehicles with smart key sys-
tem
Locks all the doors ( P.108)
Unlocks all the doors
( P.108)
Opens the side windows
*1
and the moon roof
*1, 2 or
panoramic moon roof
*1, 2
( P.108)
NOTICE
●Do not attach a sticker or any-
thing else to the surface of the
keys.
●Do not place th e keys near
objects that produce magnetic
fields, such as TVs, audio sys-
tems and induction cookers.
●Do not place th e keys near
medical electrical equipment
such as low-frequency therapy
equipment or microwave ther-
apy equipment, and do not
receive medical attention with
the keys on your person.
■Carrying the electronic key
on your person (vehicles with
smart key system)
Carry the electronic key 3.9 in.
(10 cm) or more away from elec-
tric appliances that are turned on.
Radio waves emitted from electric
appliances within 3.9 in. (10 cm)
of the electronic key may interfere
with the key, causing the key to
not function properly.
■In case of a smart key system
malfunction or other key-
related proble ms (vehicles
with smart key system)
 P. 6 5 3
■When an electronic key is lost
(vehicles with s mart key sys-
tem)
 P. 6 5 3
Wireless remote control
A
B
C
D
A
B
C

1083-2. Opening, closing and locking the doors
3-2.Opening, closing and locking the doors
■Using the entry function
(vehicles with smart key
system)
Carry the electronic key to
enable this function.
1 Grip the driver’s door handle
to unlock the door. Holding
the driver’s door handle for
approximately 2 seconds
unlocks all the doors.
Grip the front passenger’s
door handle or rear door han-
dle (some models) to unlock
all the doors
*.
Make sure to touch the sensor on
the back of the handle.
The doors cannot be unlocked for 3
seconds after the doors are locked.
*: The door unlock settings can be changed. (
P.109)
2 Touch the lock sensor (the
indentation on the upper part
of the door handle) to lock
the doors.
Check that the d oor is securely
locked.
■Using the wireless remote
control
Vehicles without smart key
system
1 Locks all the doors
Check that the d oor is securely
locked.
2 Unlocks all the doors
Pressing the button unlocks the
driver’s door. Pressing the button
again within 5 seconds unlocks the
other doors.
Press and hold to open the side
windows.
*
*
: This setting must be customized at your Toyota dealer.
Side doors
The vehicle can be locked
and unlocked using the
entry function, wireless
remote control, key or door
lock switch.
Unlocking and locking the
doors from the outside

1093-2. Opening, closing and locking the doors
3
Before driving
Vehicles with smart key sys-
tem
1 Locks all the doors
Check that the door is securely
locked.
2Unlocks all the doors
Pressing the button unlocks the
driver’s door. Pressing the button
again within 5 seconds unlocks the
other doors.
Press and hold to open the side
windows and moon roof (if
equipped) or panoramic moon roof
(if equipped).
*
*
: This setting must be customized at your Toyota dealer.
■Using the key
Vehicles without smart key
system
1 Locks all the doors
Turn and hold to close the side win-
dows.
*
2Unlocks all the doors
Turning the key unlocks the driver’s
door. Turning the key again within 5
seconds unlocks th e other doors.
Turn and hold to open the side win-
dows.
*
*
: These settings must be custom- ized at your Toyota dealer.
Vehicles with smart key sys-
tem
The doors can also be locked
and unlocked with the mechani-
cal key. ( P.653)
■Switching the door unlock func-
tion (vehicles with smart key
system)
It is possible to set which doors the
entry function unlocks using the
wireless remote control.
1 Turn the engine switch to OFF.
2 When the indicator light on the
key surface is not on, press and
hold , or for
approximately 5 seconds while
pressing and holding .
The setting changes each time an
operation is per formed, as shown
below. (When changing the setting
continuously, release the buttons,
wait for at least 5 seconds, and
repeat step 2 .)