stop start TOYOTA RAV4 HYBRID 2018 (in English) Owner's Guide

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8When trouble arises
8-1. Essential informationEmergency flashers .......... 542
If your vehicle has to be stopped in an
emergency ...................... 543
8-2. Steps to take in an emergency
If your vehicle needs to be towed ..................... 544
If you think something is wrong ......... 550
If a warning light turns on or a warning buzzer
sounds ............................ 551
If a warning message is displayed......................... 560
If you have a flat tire.......... 581
If the hybrid system will not start ..................... 593
If the electronic key does not operate properly........ 595
If the 12-volt battery is discharged ................... 597
If your vehicle overheats ... 602
If the vehicle becomes stuck ............................... 607

5588-2. Steps to take in an emergency
RAV4-HV_OM_OM42B81U_(U)
WARNING
■Maintenance of the tires (vehicles with the tire pressure warning
system)
Each tire, including the spare (if provided), should be checked monthly
when cold and inflated to the inflation pressure recommended by the
vehicle manufacturer on the vehicle placard or tire inflation pressure
label (tire and load information label). (If your vehicle has tires of a dif-
ferent size than the size indicated on the vehicle placard or tire inflation
pressure label [tire and load information label], you should determine
the proper tire inflation pressure for those tires.)
As an added safety feature, your vehicle has been equipped with a tire
pressure monitoring system (TPMS-ti re pressure warning system) that
illuminates a low tire pre ssure telltale (tire pressure warning light) when
one or more of your tires is significantly under-inflated. Accordingly,
when the low tire pressure telltale (tire pressure warning light) illumi-
nates, you should stop and check your tires as soon as possible, and
inflate them to the proper pressure. Driving on a significantly under-
inflated tire causes the tire to overheat and can lead to tire failure.
Under-inflation also reduces fuel effi ciency and tire tread life, and may
affect the vehicle’s hand ling and stopping ability.
Please note that the TPMS (tire pressure warning system) is not a sub-
stitute for proper ti re maintenance, and it is the driver’s responsibility to
maintain correct tire pressure, even if under-inflation has not reached
the level to trigger illumination of the TPMS low tire pressure telltale (tire
pressure warning light).
Your vehicle has also been equipped with a TPMS (tire pressure warn-
ing system) malfunction indicator to indicate when the system is not
operating properly. The TPMS (tire pressure warning system) malfunc-
tion indicator is combined with the lo w tire pressure telltale (tire pressure
warning light). When the system detects a malfunction, the telltale will
flash for approximately one minute and then remain continuously illumi-
nated. This sequence w ill continue upon subsequ ent vehicle start-ups
as long as the malfunction exists. When the malfunction indicator is illu-
minated, the system may not be able to detect or signal low tire pres-
sure as intended.
TPMS (tire pressure warning system) malfunctions may occur for a vari-
ety of reasons, including the installation of replacement or alternate tires
or wheels on the vehicle that prevent the TPMS (tire pressure warning
system) from functioning properly. Always check the TPMS (tire pres-
sure warning system) malfunction te lltale after replacing one or more
tires or wheels on your vehicle to ensure that the replacement or alter-
nate tires and wheels allow the TPMS (tire pressure warning system) to
continue to function properly.

5648-2. Steps to take in an emergency
RAV4-HV_OM_OM42B81U_(U)
Indicates that the hybrid battery (traction battery)
power has dropped because a long period of time
has elapsed after shifting the shift lever to NA buzzer also sounds.
→ Restart the hybrid system when starting
the vehicle.
Indicates a malfunction in the hybrid system
Depending on the malfunction, troubleshooting
methods may also be displayed.
A buzzer also sounds.
→ Immediately stop the vehicle in a safe place
and contact your Toyota dealer.
Indicates that the hybrid battery (traction battery)
is low A buzzer also sounds.
→ When stopping the vehicle for a long
period of time, shift the shift lever to P. The
battery cannot be charged with the shift
lever in N.
Warning messageDetails/Actions
(Flashes)
(Flashes)

5838-2. Steps to take in an emergency
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8
When trouble arises
WARNING
■Using the tire jack
Observe the following precautions.
Improper use of the tire jack may cause the vehicle to suddenly fall off
the jack, leading to death or serious injury.
●Do not use the tire jack for any purpose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes with this vehicle for replacing a flat
tire.
Do not use it on other vehicles, and do not use other tire jacks for
replacing tires on this vehicle.
●Put the jack properly in its jack point.
●Do not put any part of your body under the vehicle while it is supported
by the jack.
●Do not start the hybrid system or drive the vehicle while the vehicle is
supported by the jack.
●Do not raise the vehicle while someone is inside.
●When raising the vehicle, do not put an object on or under the jack.
●Do not raise the vehicle to a height greater than that required to
replace the tire.
●Use a jack stand if it is necessary to get under the vehicle.
●Stop the vehicle on firm, flat and le vel ground, firmly set the parking
brake and shift the shift lever to P. Block the wheel diagonally opposite
to the one being changed if necessary.
●When lowering the vehicle, make su re that there is no-one near the
vehicle. If there are people nearby, warn them vocally before lowering.

5968-2. Steps to take in an emergency
RAV4-HV_OM_OM42B81U_(U)
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
power switch.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON mode.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACCESSORY mode.
Firmly depress the brake pedal and check that is displayed
on the multi-information display.
Press the power switch.
In the event that the hybrid system still cannot be started, contact your
Toyota dealer.
■ Stopping the hybrid system
Shift the shift lever to P and press the power switch as you normally do when
stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(→P. 522)
■ Changing power switch modes
Release the brake pedal and press the power switch in step above.
The hybrid system does not start and modes will be changed each time the
switch is pressed.( →P. 202)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features: →P. 640)
● Check if battery-saving mode is set. If it is set, cancel the function.
(→P. 137)
Starting the hybrid system
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6038-2. Steps to take in an emergency
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8
When trouble arises
The coolant level is satisfactory if it is between the “FULL” and
“LOW” lines on the reservoir.
Reservoir
“FULL” line
“LOW” line
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
Start the hybrid system and turn the air conditioning system on to
check that the radiator cooling fans operate and to check for
coolant leaks from th e radiator or hoses.
The fans operate when the air conditioning system is turned on immedi-
ately after a cold start. Confirm that the fans are operating by checking
the fan sound and air flow. If it is difficult to check these, turn the air con-
ditioning system on and off repeatedly. (The fans may not operate in
freezing temperatures.)
If the fans are not operating:
Stop the hybrid system immediately and contact your Toyota
dealer.
If the fans are operating:
Have the vehicle inspected at the nearest Toyota dealer.
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6058-2. Steps to take in an emergency
RAV4-HV_OM_OM42B81U_(U)
8
When trouble arises
Start the hybrid system and check for the multi-information dis-
play.
If the message does not disappear:
Stop the hybrid system and contact your Toyota dealer.
If the message is not displayed:
Have the vehicle inspected at the nearest your Toyota dealer.
WARNING
■ When inspecting under the hood of your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
● If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot.
● After the hybrid system has been turned off, check that the “READY” indi-
cator is off.
When the hybrid system is operating, the gasoline engine may automati-
cally start, or the cooling fan may suddenly operate even if the gasoline
engine stops. Do not touch or approach rotating parts such as the fan,
which may lead to fingers or clothing (especially a tie, a scarf or a muffler)
getting caught, resulting in serious injury.
● Do not loosen the coolant reservoir cap while the hybrid system and radia-
tor are hot.
High temperature steam or coolant could spray out.
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8-2. Steps to take in an emergency
8
When trouble arises
If the vehicle becomes stuck
Stop the hybrid system. Set the parking brake and shift the shift
lever to P.
Remove the mud, snow or sand from around the stuck tire.
Place wood, stones or some other material to help provide traction
under the tires.
Restart the hybrid system.
Shift the shift lever to D or R and release the parking brake. Then,
while exercising caution, depress the accelerator pedal.
■ When it is difficult to free the vehicle
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Press to turn off TRAC.
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663What to do if... (Troubleshooting)
RAV4-HV_OM_OM42B81U_(U)
●Did you press the power switch while firmly depressing the brake pedal?
(→P. 201)
●Is the shift lever in P? ( →P. 201)
●Is the electronic key anywhere detectable inside the vehicle? ( →P. 136)
●Is the steering wheel unlocked? (→P. 204)
●Is the electronic key battery weak or depleted?
In this case, the hybrid system can be started in a temporary way.
(→P. 596)
●Is the 12-volt battery discharged? ( →P. 597)
●Is the power switch in ON mode?
If you cannot release the shift lever by depressing the brake pedal with the
power switch in ON mode: →P. 212
●It is locked automatically to prevent theft of the vehicle. ( →P. 204)
●Is the window lock switch pressed?
The power window except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. ( →P. 162)
●The auto power off function will be operated if the vehicle is left in ACCES-
SORY or ON mode (the hybrid system is not operating) for a period of
time. ( →P. 203)
If you think something is wrong
The hybrid system does not start
The shift lever cannot be shifted from P even if you depress
the brake pedal
The steering wheel cannot be tu rned after the hybrid system
is stopped
The windows do not open or close by operating the power
window switches
The power switch is turned off automatically

668Alphabetical index
RAV4-HV_OM_OM42B81U_(U)
DoorsAutomatic door locking
and unlocking system ......... 116
Back door.............................. 119
Door glasses ......................... 162
Door lock....................... 113, 119
Open door warning buzzer................................. 137
Open door warning message ............................. 562
Outside rear view mirrors...... 159
Rear door child-protectors .... 116
Side doors............................. 113
Driver’s seat belt reminder
light......................................... 553
Driver’s seat position memory .................................. 150
Driving ...................................... 170 Break-in tips .......................... 171
Correct posture ....................... 28
Driving in the rain .................. 171
Driving mode select switch ................................. 209
Hybrid vehicle driving tips ...................................... 318
Procedures ........................... 170
Winter drive tips .................... 321
Driving position memory ........ 150
Dynamic radar cruise control .................................... 268
Function ................................ 268
Warning message ................. 562
ECB (Electronically Controlled Brake System) .... 312
Eco drive mode ........................ 209
EDR (Event data recorder) ........ 11
E-Four ....................................... 313 Electric Power Steering
(EPS) ...................................... 312
Function ................................ 312
Warning light......................... 552
Electronically Controlled
Brake System (ECB) ............. 312
Electronic key .......................... 108 Battery-saving function ......... 137
If the electronic key does
not operate properly ........... 595
Replacing the battery............ 522
Emergency, in case of If a warning buzzer sounds................................ 551
If a warning light turns on .............................. 551
If a warning message is
displayed ............................ 560
If the 12-volt battery is discharged.......................... 597
If the electronic key does not operate properly ........... 595
If the hybrid system will not
start .................................... 593
If you have a flat tire ............. 581
If you lose your keys ............. 109
If you think something is wrong ................................. 550
If your vehicle becomes stuck ................................... 607
If your vehicle has to be stopped in an
emergency ......................... 543
If your vehicle needs to be towed.................................. 544
If your vehicle overheats....... 602
Emergency flashers ................ 542
Energy monitor/consumption screen .................................... 101
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