TOYOTA RAV4 HYBRID 2018 Owners Manual (in English)

5918-2. Steps to take in an emergency
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8
When trouble arises
WARNING
■When using the compact spare tire (if equipped)
●Remember that the compact spare tire provided is specifically
designed for use with your vehicle. Do not use your compact spare tire
on another vehicle.
●Do not use more than one compact spare tire simultaneously.
●Replace the compact spare tire with a standard tire as soon as possi-
ble.
●Avoid sudden acceleration, abrupt steering, sudden braking and shift-
ing operations that cause sudden engine braking.
■When the compact spare tire is attached (if equipped)
The vehicle speed may not be correctly detected, and the following sys-
tems may not operate correctly:
Also, not only can the following system not be utilized fully, it may actu-
ally negatively effect the drive-train components:
• E-Four (Electric Four wheel drive system)
■Speed limit when using the compact spare tire (if equipped)
Do not drive at speeds in excess of 50 mph (80 km/h) when a compact
spare tire is installed on the vehicle.
The compact spare tire is not designed for driving at high speeds. Fail-
ure to observe this precaution may lead to an accident causing death or
serious injury.
■After using the tools and jack
Before driving, make sure all the tools and jack are securely in place in
their storage location to reduce the po ssibility of personal injury during a
collision or sudden braking.
• ABS & Brake assist
• VSC
•TRAC
• Cruise control (if equipped)
• Dynamic radar cruise control (if equipped)
• EPS
• LDA (Lane Departure Alert with steering control) (if equipped)
• PCS (Pre-Collision System) (if equipped) • Rear view monitor system (if
equipped)
• Toyota parking assist monitor (if equipped)
• Intuitive parking assist (if equipped)
• Panoramic view monitor (if equipped)
• Entune Premium Audio with Navigation (if equipped)

5928-2. Steps to take in an emergency
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WARNING
■When stowing the flat tire (vehicles with compact spare tire)
●Make sure the rear seatbacks are in their original position.
●Secure it using a tire tie-down belt. Otherwise, the flat tire may fly out
in case of sudden braking or an accident, resulting in death or serious
injury.
NOTICE
■Be careful when driving over bumps with the compact spare tire
installed on the vehicle (if equipped)
The vehicle becomes lower when driving with the compact spare tire
compared to when driving with standa rd tires. Be careful when driving
over uneven road surfaces.
■Driving with tire chains and the compact spare tire (if equipped)
Do not fit tire chains to the compact spare tire.
Tire chains may damage the vehicle body and adversely affect driving
performance.
■When replacing the tires (vehicles with the tire pressure warning
system)
When removing or fitting the wheels, tires or the tire pressure warning
valve and transmitter, contact your Toyota dealer as the tire pressure
warning valve and transmitter may be damaged if not handled correctly.

593
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8-2. Steps to take in an emergency
8
When trouble arises
If the hybrid system will not start
One of the following may be the cause of the problem:
●The electronic key may not be functioning properly. ( →P. 595)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle. ( →P. 81)
● There may be a malfunction in the immobilizer system. (→P. 8 4 )
● There may be a malfunction in the steering lock system.
● The hybrid system may be malfunctioning due to an electrical prob-
lem such as electronic key battery depletion or a blown fuse. How-
ever, depending on the type of malfunction, an interim measure is
available to start the hybrid system. (→ P. 594)
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( →P. 597)
● The 12-volt battery terminal con nections may be loose or corroded.
( → P. 500)
Reasons for the hybrid system not starting vary depending on
the situation. Check the follo wing and perform the appropriate
procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( →P. 201)
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.

5948-2. Steps to take in an emergency
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One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( →P. 597)
● One or both of the 12-volt batter y terminals may be disconnected.
( → P. 500)
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.
When the hybrid system does not start, the following steps can be
used as an interim measure to star t the hybrid system if the power
switch is functioning normally.
Do not use this starting procedure except in cases of emergency.
Set the parking brake.
Shift the shift lever to P.
Turn the power switch to ACCESSORY mode.
Press and hold the power switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer.
The interior lights and headlight s do not turn on, or the horn
does not sound.
Emergency start function
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595
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8-2. Steps to take in an emergency
8
When trouble arises
If the electronic key does not operate properly
Use the mechanical key (→P. 108)
in order to perform the following
operations:
Locks all the doors
Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 3 seconds
unlocks the other doors.
If communication between the electronic key and vehicle is
interrupted ( →P. 141) or the electronic key cannot be used
because the battery is depleted, the smart key system and wire-
less remote control cannot be used. In such cases, the doors
can be opened and the hybrid system can be started by follow-
ing the procedure below.
Locking and unlocking the doors
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2

5968-2. Steps to take in an emergency
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Ensure that the shift lever is in P and depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
power switch.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON mode.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACCESSORY mode.
Firmly depress the brake pedal and check that is displayed
on the multi-information display.
Press the power switch.
In the event that the hybrid system still cannot be started, contact your
Toyota dealer.
■ Stopping the hybrid system
Shift the shift lever to P and press the power switch as you normally do when
stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(→P. 522)
■ Changing power switch modes
Release the brake pedal and press the power switch in step above.
The hybrid system does not start and modes will be changed each time the
switch is pressed.( →P. 202)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features: →P. 640)
● Check if battery-saving mode is set. If it is set, cancel the function.
(→P. 137)
Starting the hybrid system
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597
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8-2. Steps to take in an emergency
8
When trouble arises
If the 12-volt battery is discharged
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following the
steps below.
Open the hood ( →P. 489) and
fuse box cover.
Open the exclusive jump start-
ing terminal cover.
The following procedures may be used to start the hybrid sys-
tem if the vehicle’s 12-volt battery is discharged.
You can also call your Toyota de aler or a qualified repair shop.
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2

5988-2. Steps to take in an emergency
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Connect the jumper cables according to the following procedure:Connect a positive jumper cabl e clamp to the exclusive jump
starting terminal on your vehicle.
Connect the clamp on the other e nd of the positive cable to the
positive (+) battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery termi-
nal on the second vehicle.
Connect the clamp at the other end of the negative cable to a
solid, stationary, unpainted metallic point away from the exclusive
jump starting terminal and any moving parts, as shown in the
illustration.
Start the engine of the second v ehicle. Increase the engine speed
slightly and maintain at that level for approximately 5 minutes to
recharge the 12-volt battery of your vehicle.
Open and close any of the doors of your vehicle with the power switch
off.
Maintain the engine speed of t he second vehicle and start the
hybrid system of your vehicle by turning the power switch to ON
mode.
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2
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5998-2. Steps to take in an emergency
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When trouble arises
Make sure the “READY” indicator comes on. If the indicator light
does not come on, contact your Toyota dealer.
Once the hybrid system has started, remove the jumper cables in
the exact reverse order from which they were connected.
Close the exclusive jump starting terminal cover, and reinstall the
fuse box cover to its original position.
When installing, first hook the fuse box cover onto the two rear tabs.
Once the hybrid system starts, ha ve the vehicle inspected at your
Toyota dealer as soon as possible.
■ Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■ To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the hybrid system is off.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even when
the vehicle is not in use, due to natural discharge and the draining effects of
certain electrical appliances. If the vehicle is left for a long time, the 12-volt
battery may discharge, and the hybrid system may be unable to start. (The
12-volt battery recharges automatically while the hybrid system is operating.)
■ When recharging or repl acing the 12-volt battery
● In some cases, it may not be possible to unlock the doors using the smart
key system when the 12-volt battery is discharged. Use the wireless remote
control or the mechanical key to lock or unlock the doors.
● The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.
● The power switch mode is memorized by the vehicle. When the 12-volt bat-
tery is reconnected, the system will return to the mode it was in before the
12-volt battery was discharged. Before disconnecting the 12-volt battery,
turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt bat-
tery discharged, be especially careful when reconnecting the 12-volt battery.
● Some systems may require initialization. ( →P. 645)
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6008-2. Steps to take in an emergency
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WARNING
■Avoiding 12-volt battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the 12-volt battery:
● Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with any other than the intended terminal.
● Do not allow the other end of the jumper cable connected to the “+” termi-
nal to come into contact with any other parts or metal surfaces in the area,
such as brackets or unpainted metal.
● Do not allow the + and - clamps of the jumper cables to come into contact
with each other.
● Do not smoke, use matches, cigarette lighters or allow open flame near
the 12-volt battery.
■ 12-volt battery precautions
The 12-volt battery contains poisonous and corrosive acidic electrolyte,
while related parts contain lead and lead compounds. Observe the following
precautions when handling the 12-volt battery:
● When working with the 12-volt battery, always wear safety glasses and
take care not to allow any battery fluids (acid) to come into contact with
skin, clothing or the vehicle body.
● Do not lean over the 12-volt battery.
● In the event that battery fluid comes into contact with the skin or eyes,
immediately wash the affected area with water and seek medical attention.
Place a wet sponge or cloth over the affected area until medical attention
can be received.
● Always wash your hands after handling the 12-volt battery support, termi-
nals, and other battery-related parts.
● Do not allow children near the 12-volt battery.
■ After recharging the 12-volt battery
Have the 12-volt battery inspected at your Toyota dealer as soon as possi-
ble.
If the 12-volt battery is deteriorating, continued use may cause the 12-volt
battery to emit a malodorous gas, which may be detrimental to the health of
passengers.
■ When replacing the 12-volt battery
→ P. 504