seats TOYOTA RAV4 HYBRID 2020 Owners Manual (in English)

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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
AudioOperating the Audio
(Main topics: Audio/visual, phone, Connected Services)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

2TABLE OF CONTENTS
For your information...................8
Reading this manual ................ 13
How to search .......................... 14
Pictorial index .......................... 16
1-1. For safe use Before driving ................... 28
For safe driving ................ 29
Seat belts ......................... 31
SRS airbags ..................... 35
Front passenger occupant classification system ...... 45
Exhaust gas precautions.. 50
1-2. Child safety Riding with children .......... 51
Child restraint systems..... 52
1-3. Emergency assistance Safety Connect ................ 67
1-4. Hybrid system Hybrid system features .... 72
Hybrid system precautions ....................................... 76
1-5. Theft deterrent system Immobilizer system .......... 81
Alarm................................ 84
2-1. Instrument cluster Warning lights and indicators....................................... 88
Gauges and meters (with 4.2- inch display) ................... 94Gauges and meters (with 7-
inch display) ................... 98
Multi-information display 103
Energy monitor/ consumption
screen.......................... 113
3-1. Key information Keys .............................. 122
3-2. Opening, closing and lock- ing the doors
Side doors ..................... 128
Back door ...................... 134
Smart key system .......... 148
3-3. Adjusting the seats Front seats .................... 154
Rear seats ..................... 155
Driving position memory 157
Head restraints .............. 160
3-4. Adjusting the steering wheel and mirrors
Steering wheel............... 162
Inside rear view mirror ... 163
Digital Rear-view Mirror . 165
Outside rear view mirrors .................................... 174
3-5. Opening, closing the win- dows and moon roof
Power windows ............. 176
Moon roof ...................... 179
Panoramic moon roof .... 182
1For safety and security
2
Vehicle status
information and
indicators
3Before driving

24Pictorial index
■Interior
SRS airbags .................................................... ......................P.35
Floor mats..................................................... ........................P.28
Front seats .................................................... ......................P.154
Rear seats ..................................................... ......................P.155
Head restraints ...................................................................P.160
Seat belts ..................................................... .........................P.31
Console box .................................................... ...................P.536
Inside lock buttons ............................................ ................P.132
Cup holders ........................................................................P.536
Assist grips ................................................... .....................P.553
Rear seat heater switches
*................................................P.530
*: If equipped
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301-1. For safe use
Make sure that all occupants are
wearing their seat belts before
driving the vehicle. (P.32)
Use a child restraint system
appropriate for the child until the
child becomes large enough to properly wear the vehicle’s seat
belt. (
P.52)
Make sure that you can see
backward clearly by adjusting
the inside rear view mirror (if
equipped), Digital Rear-view
Mirror (if equipped) and outside
rear view mirrors properly.
( P.163, 165, 174)
WARNING
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
●Do not adjust the position of the
driver’s seat while driving.
Doing so could cause the driver
to lose control of the vehicle.
●D o n ot pla ce a cu sh ion b etw ee n
the driver or passenger and the
seatback. A cushion may pre-
vent correct pos ture from being
achieved, and reduce the effec-
tiveness of the seat belt and
head restraint.
●Do not place anything under the
front seats.
Objects placed u nder the front
seats may become jammed in
the seat tracks and stop the
seat from locking in place. This
may lead to an accident and the
adjustment mechanism may
also be damaged.
●Always observe the legal speed
limit when driving on public
roads.
●When driving over long dis-
tances, take regular breaks
before you start to feel tired.
Also, if you feel tired or sleepy
while driving, do not force your-
self to continue driving and take
a break immediately.
Correct use of the seat
belts
Adjusting the mirrors

311-1. For safe use
1
For safety and security
Seat belts
Make sure that all occu-
pants are wearing their seat
belts before driving the
vehicle.
WARNING
Observe the following precautions
to reduce the risk of injury in the
event of sudden braking, sudden
swerving or an accident.
Failure to do so may cause death
or serious injury.
■Wearing a seat belt
●Ensure that all passengers wear
a seat belt.
●Always wear a seat belt prop-
erly.
●Each seat belt should be used
by one person only. Do not use
a seat belt for more than one
person at once, including chil-
dren.
●Toyota recommends that chil-
dren be seated in the rear seat
and always use a seat belt
and/or an appropriate child
restraint system.
●To achieve a proper seating
position, do not recline the seat
more than necessary. The seat
belt is most effective when the
occupants are sitting up straight
and well back in the seats.
●Do not wear the shoulder belt
under your arm.
●Always wear your seat belt low
and snug across your hips.
■Pregnant women
Obtain medical advice and wear
the seat belt in the proper way.
(  P.32)
Women who are pregnant should
position the lap belt as low as
possible over the hips in the same
manner as other occupants,
extending the shoulder belt com-
pletely over the shoulder and
avoiding belt contact with the
rounding of the abdominal area.
If the seat belt is not worn prop-
erly, not only the pregnant
woman, but also the fetus could
suffer death or se rious injury as a
result of sudden br aking or a colli-
sion.
■People suffering illness
Obtain medical advice and wear
the seat belt in the proper way.
(  P.32)
■When children are in the vehi-
cle
 P.60
■Seat belt damage and wear
●Do not damage the seat belts
by allowing the belt, plate, or
buckle to be jammed in the
door.

331-1. For safe use
1
For safety and security
1To fasten the seat belt, push
the plate into the buckle until a click sound is heard.
2 To release the seat belt,
press the release button .
■Emergency locking retractor
(ELR)
The retractor will lock the belt during
a sudden stop or on impact. It may
also lock if you lean forward too
quickly. A slow, easy motion will
allow the belt to extend so that you
can move around fully.
■Automatic locking retractor
(ALR)
When a passenger’s shoulder belt is
completely extended and then
retracted even slightly, the belt is
locked in that position and cannot
be extended. This feature is used to
hold a child restraint system (CRS)
firmly. To free the belt again, fully
retract the belt and then pull the belt
out once more.
1 Push the seat belt shoulder
anchor down while pressing
the release button .
2 Push the seat belt shoulder
anchor up.
Move the height adjuster up and
down as needed until you hear a
WARNING
●Do not wear the seat belt
extender if you can fasten the
seat belt without the extender.
●Do not use the seat belt
extender when installing a child
restraint system because the
belt will not securely hold the
child restraint system, increas-
ing the risk of death or serious
injury in the event of an acci-
dent.
●The personalized extender may
not be safe on another vehicle,
when used by another person,
or at a different seating position
other than the one originally
intended.
NOTICE
■When using a seat belt
extender
When releasing the seat belt,
press on the buckle release but-
ton on the extender, not on the
seat belt.
This helps prevent damage to the
vehicle interior and the extender
itself.
Fastening and releasing
the seat belt
Adjusting the seat belt
shoulder anchor height
(front seats)
A
A

341-1. For safe use
click.
The pretensioners help the seat
belts to quickly restrain the
occupants by retracting the seat
belts when the vehicle is sub-
jected to certain types of severe
frontal or side collision or a vehi-
cle rollover.
The pretensioners do not activate
in the event of a minor frontal
impact, a minor side impact or a
rear impact.
■Replacing the belt after the pre-
tensioner has been activated
If the vehicle is in volved in multiple
collisions, the pret ensioner will acti- vate for the first collision, but will not
activate for the
second or subse-
quent collisions.
WARNING
■Adjustable shoulder anchor
Always make sure the shoulder
belt is positioned across the cen-
ter of your shoulder. The belt
should be kept away from your
neck, but not fa lling off your
shoulder. Failure to do so could
reduce the amount of protection in
an accident and c ause death or
serious injuries in the event of a
sudden stop, sudden swerve or
accident.
Seat belt pretensioners
(front seats)
WARNING
■Seat belt pretensioners
Observe the following precautions
to reduce the risk of injury in the
event of sudden braking, sudden
swerving or an accident.
Failure to do so may cause death
or serious injury.
●Do not place anything, such as
a cushion, on the front passen-
ger’s seat.
Doing so will disperse the pas-
senger’s weight, which prevents
the sensor from detecting the
passenger’s weight properly. As
a result, the seat belt preten-
sioner for the fr ont passenger’s
seat may not activate in the
event of a collision.
●If the pretensioner has acti-
vated, the SRS warning light will
come on. In that case, the seat
belt cannot be used again and
must be replaced at your Toyota
dealer.

361-1. For safe use
SRS curtain shield airbags
• Can help protect primarily the head of occupants in the outer seats
• Can help prevent the occupants from being thrown from the vehi cle in the
event of vehicle rollover
■SRS airbag system components
Front impact sensors
“AIR BAG ON” and “AIR BAG OFF” indicator lights
Front passenger airbag
Side impact sensors (front door)
Curtain shield airbags
Seat belt pretensioners and force limiters
Side impact sensors (front)
Side airbags
Seat cushion airbag
Front passenger’s seat belt buckle switch
Side impact sensors (rear)
Driver’s seat bel t buckle switch
Driver’s seat position sensor
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371-1. For safe use
1
For safety and security
Driver airbag
Front passenger occupant classification system (ECU and sen-
sors)
Knee airbag
SRS warning light
Airbag sensor assembly
Your vehicle is equipped with ADVANCED AIRBAGS designed
based on the US motor vehicle safety standards (FMVSS208). The
airbag sensor assembly (ECU) cont rols airbag deployment based on
information obtained from the sensors etc. shown in the system
components diagram above. This in formation includes crash sever-
ity and occupant information. As the airbags deploy, a chemical
reaction in the inflators quickly fills the airbags with non-toxic gas to
help restrain the motion of the occupants.
■If the SRS airbags deploy
(inflate)
●Slight abrasions, burns, bruising
etc., may be sustained from SRS
airbags, due to the extremely high
speed deployment (inflation) by
hot gases.
●A loud noise and white powder will
be emitted.
●Parts of the airbag module (steer-
ing wheel hub, airbag cover and
inflator) as well as the front seats,
parts of the front and rear pillars,
and roof side rails, may be hot for
several minutes. T he airbag itself
may also be hot.
●The windshield may crack.
●The hybrid system will be stopped
and fuel supply to the engine will
be stopped. ( P.80)
●The brakes and st op lights will be
controlled automatically.
(  P.370)
●The interior lights will turn on auto-
matically. ( P.533)
●The emergency flashers will turn
on automatically. ( P.630)
●For Safety Connect subscribers, if
any of the following situations
occur, the system is designed to
send an emergency call to the
response center, notifying them of
the vehicle’s location (without
needing to push the “SOS” button)
and an agent will attempt to speak
with the occupants to ascertain
the level of emergency and assis-
tance required. If the occupants
are unable to communicate, the
agent automatically treats the call
as an emergency and helps to dis-
patch the necessary emergency
services. ( P.67)
• An SRS airbag is deployed.
• A seat belt pretensioner is acti- vated.
• The vehicle is involved in a severe rear-end collision.
■SRS airbag deployment condi-
tions (SRS front airbags)
●The SRS front airbags will deploy
in the event of an impact that
exceeds the set threshold level
(the level of forc e corresponding
to an approximately 12-18 mph
[20-30 km/h] frontal collision with
a fixed wall that does not move or
deform).
N
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P
Q
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401-1. For safe use
vehicle was involved in an acci-
dent that was not severe enough
to cause the SRS side and curtain
shield airbags to inflate.
●The pad section of the steering
wheel, dashboard near the front
passenger airbag or lower portion
of the instrument panel is
scratched, cracked, or otherwise
damaged.
●The front passenger’s seat cush-
ion surface is scratched, cracked,
or otherwise damaged.
●The surface of the seats with the
SRS side airbag is scratched,
cracked, or otherwise damaged.
●The portion of the front pillars, rear
pillars or roof sid e rail garnishes
(padding) containing the SRS cur-
tain shield airbags inside is
scratched, cracked, or otherwise
damaged.
WARNING
■SRS airbag precautions
Observe the following precautions
regarding the SRS airbags.
Failure to do so may cause death
or serious injury.
●The driver and all passengers in
the vehicle must wear their seat
belts properly.
The SRS airbags are supple-
mental devices to be used with
the seat belts.
●The SRS driver airbag deploys
with considerable force, and
can cause death or serious
injury especially if the driver is
very close to the airbag. The
National Highway Traffic Safety
Administration (NHTSA)
advises:
Since the risk zone for the driver’s
airbag is the first 2 - 3 in. (50 - 75
mm) of inflation, placing yourself
10 in. (250 mm) from your driver
airbag provides you with a clear
margin of safety. This distance is
measured from the center of the
steering wheel to your breast-
bone. If you sit l ess than 10 in.
(250 mm) away now, you can
change your driving position in
several ways: