steering TOYOTA RAV4 HYBRID 2020 Owners Manual (in English)

2TABLE OF CONTENTS
For your information...................8
Reading this manual ................ 13
How to search .......................... 14
Pictorial index .......................... 16
1-1. For safe use Before driving ................... 28
For safe driving ................ 29
Seat belts ......................... 31
SRS airbags ..................... 35
Front passenger occupant classification system ...... 45
Exhaust gas precautions.. 50
1-2. Child safety Riding with children .......... 51
Child restraint systems..... 52
1-3. Emergency assistance Safety Connect ................ 67
1-4. Hybrid system Hybrid system features .... 72
Hybrid system precautions ....................................... 76
1-5. Theft deterrent system Immobilizer system .......... 81
Alarm................................ 84
2-1. Instrument cluster Warning lights and indicators....................................... 88
Gauges and meters (with 4.2- inch display) ................... 94Gauges and meters (with 7-
inch display) ................... 98
Multi-information display 103
Energy monitor/ consumption
screen.......................... 113
3-1. Key information Keys .............................. 122
3-2. Opening, closing and lock- ing the doors
Side doors ..................... 128
Back door ...................... 134
Smart key system .......... 148
3-3. Adjusting the seats Front seats .................... 154
Rear seats ..................... 155
Driving position memory 157
Head restraints .............. 160
3-4. Adjusting the steering wheel and mirrors
Steering wheel............... 162
Inside rear view mirror ... 163
Digital Rear-view Mirror . 165
Outside rear view mirrors .................................... 174
3-5. Opening, closing the win- dows and moon roof
Power windows ............. 176
Moon roof ...................... 179
Panoramic moon roof .... 182
1For safety and security
2
Vehicle status
information and
indicators
3Before driving

4TABLE OF CONTENTS
Status icon ....................390
“Setup” screen .............. 392
5-2. Basic information before operation
Initial screen .................. 393
Touch screen ................ 394
Home screen................. 396
Entering letters and num- bers/list screen operation
.................................... 397
Screen adjustment ........ 400
Linking multi-information dis- play and the system .... 401
5-3. Connectivity settings Registering/Connecting a Bluetooth
® device ....... 402
Setting Bluetooth
® details
.................................... 406
Wi-Fi
® Hotspot .............. 414
5-4. Apple CarPlay/Android Auto
Apple CarPlay
®/Android Auto
.................................... 419
5-5. Other settings General settings ............ 426
Voice settings................ 430
Vehicle settings ............. 431
5-6. Using the audio/visual sys- tem
Quick reference............. 432
Some basics ................. 433
5-7. Radio operation AM/FM/SiriusXM (SXM) radio.................................... 437
5-8. Media operation USB memory................. 444iPod/iPhone
(Apple CarPlay) ........... 446
Android Auto.................. 449
Bluetooth
® audio ........... 450
5-9. Audio/visual remote con- trols
Steering switches .......... 454
5-10.Audio settings Setup ............................. 456
5-11.Tips for operating the
audio/visual system
Operating information .... 458
5-12.Voice command system operation
Voice command system 470
Command list ................ 473
5-13.Phone operation (Hands- free system for cellular
phones)
Quick reference ............. 477
Some basics .................. 478
Placing a call using the Bluetooth
® hands-free sys-
tem .............................. 482
Receiving a call using the Bluetooth
® hands-free sys-
tem .............................. 485
Talking on the Bluetooth
®
hands-free system ....... 486
Bluetooth
® phone message
function ........................ 488
5-14.Phone settings Setup ............................. 493
5-15.What to do if... (Bluetooth
®)
Troubleshooting............. 503

5TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
5-16.Connected Services over-view
Connected Services ...... 507
Type A: Function achieved by using a smartphone or DCM
.................................... 508
Type B: Function achieved by using DCM and the system
.................................... 510
Type C: Function achieved by using DCM.............. 511
Type D: Function achieved by using DCM and a smart-
phone .......................... 514
5-17.Connected Services opera- tion
Toyota Apps .................. 516
5-18.Setup Toyota Apps settings .... 520
6-1. Using the air conditioning
system and defogger
Automatic air conditioning
system ......................... 522
Heated steering wheel/seat heaters/seat ventilators 529
6-2. Using the interior lights Interior lights list ............ 532
6-3. Using the storage features List of storage features . 535
Luggage compartment fea- tures ............................ 539
6-4. Using the other interior fea- tures
Other interior features ... 544
Garage door opener...... 5547-1. Maintenance and care
Cleaning and protecting the vehicle exterior ............ 564
Cleaning and protecting the vehicle interior ............. 567
7-2. Maintenance Maintenance requirements.................................... 570
General maintenance .... 571
Emission inspection and maintenance (I/M) programs
.................................... 574
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 575
Hood .............................. 577
Positioning a floor jack .. 578
Engine compartment ..... 580
12-volt battery................ 586
Tires .............................. 588
Tire inflation pressure .... 602
Wheels .......................... 604
Air conditioning filter ...... 606
Cleaning the hybrid battery (traction battery) air intake
vent and filter .............. 608
Wiper insert replacement .................................... 612
Wireless remote control/elec- tronic key battery ......... 615
Checking and replacing fuses .................................... 618
Light bulbs ..................... 620
6Interior features
7Maintenance and care

20Pictorial index
Energy monitor.....................................................................P.113
When the warning messages are displayed ........................ P.648
Turn signal lever ................................................................P.223
Headlight switch ................................................................P.229
Headlights/parking lights/tail lights/
license plate lights/daytime running lights .................... ........P.229
Fog lights
*1............................................................... ............P.235
Windshield wiper and washer switch ..............................P.236
Rear window wiper and washer switch ...........................P.239
Usage.......................................................... .................P.236, 239
Adding washer fluid ..............................................................P.585
Warning messages ..............................................................P.648
Emergency flasher switch ....................................... ..........P.630
Hood lock release lever ........................................ .............P.577
Tilt and telescopic steering lock release lever ................P.162
Adjustment ..................................................... ......................P.162
Air conditioning system ............................. .......................P.522
Usage.......................................................... .........................P.522
Rear window defogger ........................................... ..............P.524
Audio
*1............................................................... .................P.387
Audio Plus
*1, 2
Premium Audio*1, 2
Fuel filler door opener swi tch ...........................................P.242
*1: If equipped
*2: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MAN-
UAL”.
E
F
G
H
I
J
K
L

21Pictorial index
■Switches
Driving position memory switches*.................................P.157
Window lock switch ............................................. ..............P.178
Power window switches ....... .............................................P.176
Door lock switches ............................................................P.132
Outside rear view mirror swi tches ...................................P.174
“ODO TRIP” switch .............................................. ........P.96, 101
Instrument panel light cont rol dial .............................P.96, 102
Automatic High Beam switch ..................................... ......P.232
Windshield wiper de-icer switch
*.....................................P.527
Camera switch
*............................................................... ....P.336
Heated steering wheel switch
*..........................................P.530
Power back door switch
*...................................................P.138
*: If equipped
A
B
C
D
E
F
G
H
I
J
K
L

291-1. For safe use
1
For safety and security
Adjust the angle of the seat-
back so that you are sitting
straight up and so that you do
not have to lean forward to
steer. (P.154)
Adjust the seat so that you
can depress the pedals fully
and so that your arms bend
slightly at the elbow when
gripping the steering wheel.
( P.154)
Lock the head restraint in
place with the center of the
head restraint closest to the
top of your ears. ( P.160)
Wear the seat belt correctly.
( P.32)
WARNING
■Before driving
●Check that the floor mat is
securely fixed in the correct
place with all the provided
retaining hooks (clips). Be espe-
cially careful to perform this
check after cleaning the floor.
●With the hybrid system stopped
and the shift lever in P, fully
depress each pedal to the floor
to make sure it does not inter-
fere with the floor mat.
For safe driving
For safe driving, adjust the
seat and mirror to an appro-
priate position before driv-
ing.
Correct driving posture
A
B
C
D

401-1. For safe use
vehicle was involved in an acci-
dent that was not severe enough
to cause the SRS side and curtain
shield airbags to inflate.
●The pad section of the steering
wheel, dashboard near the front
passenger airbag or lower portion
of the instrument panel is
scratched, cracked, or otherwise
damaged.
●The front passenger’s seat cush-
ion surface is scratched, cracked,
or otherwise damaged.
●The surface of the seats with the
SRS side airbag is scratched,
cracked, or otherwise damaged.
●The portion of the front pillars, rear
pillars or roof sid e rail garnishes
(padding) containing the SRS cur-
tain shield airbags inside is
scratched, cracked, or otherwise
damaged.
WARNING
■SRS airbag precautions
Observe the following precautions
regarding the SRS airbags.
Failure to do so may cause death
or serious injury.
●The driver and all passengers in
the vehicle must wear their seat
belts properly.
The SRS airbags are supple-
mental devices to be used with
the seat belts.
●The SRS driver airbag deploys
with considerable force, and
can cause death or serious
injury especially if the driver is
very close to the airbag. The
National Highway Traffic Safety
Administration (NHTSA)
advises:
Since the risk zone for the driver’s
airbag is the first 2 - 3 in. (50 - 75
mm) of inflation, placing yourself
10 in. (250 mm) from your driver
airbag provides you with a clear
margin of safety. This distance is
measured from the center of the
steering wheel to your breast-
bone. If you sit l ess than 10 in.
(250 mm) away now, you can
change your driving position in
several ways:

421-1. For safe use
WARNING
●Do not sit on the edge of the
seat or lean against the dash-
board.
●Do not allow a child to stand in
f r o n t o f t h e S R S f r o n t p a s s e n g e r
airbag unit or sit on the knees of
a front passenger.
●Do not allow the front seat occu-
pants to hold items on their
knees.
●Do not lean against the door,
the roof side rail or the front,
side and rear pillars.
●Do not allow anyone to kneel on
the passenger seat toward the
door or put their head or hands
outside the vehicle.
●Do not attach a nything to or
lean anything against areas
such as the dashboard, steering
wheel pad and lower portion of
the instrument panel.
These items can become pro-
jectiles when th e SRS driver,
front passenger and knee air-
bags deploy.
●Do not attach anything to areas
such as a door, windshield, side
windows, front or r ear pillar, roof
side rail and assist grip.

431-1. For safe use
1
For safety and security
WARNING
●Vehicles without smart key sys-
tem: Do not attach any heavy,
sharp or hard objects such as
keys and accessories to the
key. The objects may restrict
the SRS knee airbag inflation or
be thrust into the driver’s seat
area by the force of the deploy-
ing airbag, thus causing a dan-
ger.
●Do not hang coat hangers or
other hard objects on the coat
hooks. All of these items could
become projectiles and may
cause death or serious injury,
should the SRS curtain shield
airbags deploy.
●I f a vin yl co ver is p u t on t he ar ea
where the SRS knee airbag will
deploy, be sure to remove it.
●Do not use seat accessories
which cover the parts where the
SRS side airbags and SRS seat
cushion airbag inflate as they
may interfere with inflation of
the SRS airbags. Such acces-
sories may prevent the side air-
bags and seat cushion airbag
from activating correctly, disable
the system or cause the side
airbags and seat cushion airbag
to inflate accidentally, resulting
in death or serious injury.
●Do not strike or apply significant
levels of force to the area of the
SRS airbag components or the
front doors.
Doing so can cause the SRS
airbags to malfunction.
●Do not touch any of the compo-
nent parts immediately after the
SRS airbags have deployed
(inflated) as they may be hot.
●If breathing becomes difficult
after the SRS airbags have
deployed, open a door or side
window to allow fresh air in, or
leave the vehicle if it is safe to
do so. Wash off any residue as
soon as possible to prevent skin
irritation.
●If the areas where the SRS air-
bags are stored, such as the
steering wheel pad and front
and rear pillar garnishes, are
damaged or cracked, have
them replaced by your Toyota
dealer.
●Do not place anything, such as
a cushion, on the front passen-
ger’s seat. Doing so will
disperse the passenger’s
weight, which prevents the sen-
sor from detecting the passen-
ger’s weight properly. As a
result, the SRS front airbags for
the front passenger may not
deploy in the event of a colli-
sion.
■Modification and disposal of
SRS airbag system compo-
nents
Do not dispose of your vehicle or
perform any of the following modi-
fications without consulting your
Toyota dealer. The SRS airbags
may malfunction or deploy
(inflate) accidentally, causing
death or serious injury.
●Installation, re moval, disassem-
bly and repair of the SRS air-
bags

441-1. For safe use
WARNING
●Repairs, modifications, removal
or replacement of the steering
wheel, instrument panel, dash-
board, seats or seat upholstery,
front, side and rear pillars, roof
side rails, front door panels,
front door trims or front door
speakers
●Modifications to the front door
panel (such as making a hole in
it)
●Repairs or modifications of the
front fender, front bumper, or
side of the occ upant compart-
ment
●Installation of a grille guard (bull
bars, kangaroo bar, etc.), snow
plows, winches or roof luggage
carrier
●Modifications to the vehicle’s
suspension system
●Installation of electronic devices
such as mobile two-way radios
and CD players
●Modifications to your vehicle for
a person with a physical disabil-
ity