heater TOYOTA RAV4 HYBRID 2020 Owners Manual (in English)

5TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
5-16.Connected Services over-view
Connected Services ...... 507
Type A: Function achieved by using a smartphone or DCM
.................................... 508
Type B: Function achieved by using DCM and the system
.................................... 510
Type C: Function achieved by using DCM.............. 511
Type D: Function achieved by using DCM and a smart-
phone .......................... 514
5-17.Connected Services opera- tion
Toyota Apps .................. 516
5-18.Setup Toyota Apps settings .... 520
6-1. Using the air conditioning
system and defogger
Automatic air conditioning
system ......................... 522
Heated steering wheel/seat heaters/seat ventilators 529
6-2. Using the interior lights Interior lights list ............ 532
6-3. Using the storage features List of storage features . 535
Luggage compartment fea- tures ............................ 539
6-4. Using the other interior fea- tures
Other interior features ... 544
Garage door opener...... 5547-1. Maintenance and care
Cleaning and protecting the vehicle exterior ............ 564
Cleaning and protecting the vehicle interior ............. 567
7-2. Maintenance Maintenance requirements.................................... 570
General maintenance .... 571
Emission inspection and maintenance (I/M) programs
.................................... 574
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 575
Hood .............................. 577
Positioning a floor jack .. 578
Engine compartment ..... 580
12-volt battery................ 586
Tires .............................. 588
Tire inflation pressure .... 602
Wheels .......................... 604
Air conditioning filter ...... 606
Cleaning the hybrid battery (traction battery) air intake
vent and filter .............. 608
Wiper insert replacement .................................... 612
Wireless remote control/elec- tronic key battery ......... 615
Checking and replacing fuses .................................... 618
Light bulbs ..................... 620
6Interior features
7Maintenance and care

23Pictorial index
VSC OFF switch .................................................................P.370
Front seat heater switches
*...............................................P.530
Front seat heater/seat ventilator switches
*.....................P.531
Parking brake switch ........................................... ..............P.224
Applying/releasing............................................. ...................P.224
Precautions against winter season .............................. ........P.379
Warning buzzer/message ... .........................................P.643, 648
Brake hold switch .............................................. ................P.227
Trail Mode switch ...............................................................P.367
Driving mode select switch ..................................... ..........P.366
EV drive mode switch ........................................... .............P.217
*: If equipped
A
B
C
D
E
F
G
H

24Pictorial index
■Interior
SRS airbags .................................................... ......................P.35
Floor mats..................................................... ........................P.28
Front seats .................................................... ......................P.154
Rear seats ..................................................... ......................P.155
Head restraints ...................................................................P.160
Seat belts ..................................................... .........................P.31
Console box .................................................... ...................P.536
Inside lock buttons ............................................ ................P.132
Cup holders ........................................................................P.536
Assist grips ................................................... .....................P.553
Rear seat heater switches
*................................................P.530
*: If equipped
A
B
C
D
E
F
G
H
I
J
K

731-4. Hybrid system
1
For safety and security
*: When the hybrid battery (traction battery) requires charging or the
engine is warming up, etc., the
gasoline engine will not automati-
cally stop. ( P.73)
■During normal driving
The gasoline engine is predomi-
nantly used. The electric motor
(traction motor) charges the
hybrid battery (traction battery)
as necessary.
■When accelerating sharply
When the accelerator pedal is
depressed heavily, the power of
the hybrid battery (traction bat-
tery) is added to that of the gas-
oline engine via the electric
motor (traction motor).
■When braking (regenera-
tive braking)
The wheels operate the electric
motor (traction motor) as a
power generator, and the hybrid
battery (traction battery) is
charged.
■Regenerative braking
In the following si tuations, kinetic
energy is converted to electric
energy and deceleration force can
be obtained in conjunction with the
recharging of the hybrid battery
(traction battery).
●The accelerator pedal is released
while driving with the shift lever in
D or S.
●The brake pedal is depressed
while driving with the shift lever in
D or S.
■EV indicator
The EV indicator comes on when the vehicle is driven using only the
electric motor (traction motor) or the
gasoline engine is stopped.
The on/off operation of the EV indi-
cator can be changed. (
P.108)
■Conditions in which the gaso-
line engine may not stop
The gasoline engine starts and
stops automatically. However, it
may not stop automatically in the
following conditions
*:
●During gasoline engine warm-up
●During hybrid battery (traction bat-
tery) charging
●When the temperature of the
hybrid battery (traction battery) is
high or low
●When the heater is switched on
*: Depending on the circumstances, the gasoline engine may also not
stop automatically in other situa-
tions.
■Charging the hybrid battery
(traction battery)
As the gasoline engine charges the
hybrid battery (trac tion battery), the
battery does not need to be charged
from an outside source. However, if
the vehicle is left parked for a long
time the hybrid battery (traction bat-
tery) will slowly dis charge. For this
reason, be sure to drive the vehicle
at least once every few months for
at least 30 minutes or 10 miles (16
km). If the hybrid battery (traction
battery) becomes fully discharged
and you are unabl e to start the
hybrid system, contact your Toyota
dealer.

3774-6. Driving tips
4
Driving
When driving in a traffic jam,
gently release the brake pedal
to allow the vehicle to move for-
ward slightly while avoiding
overuse of the accelerator
pedal. Doing so can help control
excessive gasoline consump-
tion.
Control and maintain the vehicle
at a constant speed. Before
stopping at a toll booth or simi-
lar, allow plenty of time to
release the accelerator and gen-
tly apply the brakes. A greater
amount of electrical energy can
be regenerated when slowing
down.
Use the air conditioning only
when necessary. Doing so can
help reduce excessive gasoline
consumption.
In summer: When the ambient
temperature is high, use the
recirculated air mode. Doing so
will help to reduce the burden on
the air conditioning system and
reduce fuel consumption as
well.
In winter: Because the gasoline
engine will not automatically cut
out until it and the interior of the
vehicle are warm, it will con-
sume fuel. Also, fuel consump-
tion can be improved by avoiding overuse of the heater.
Make sure to check the tire infla-
tion pressure frequently.
Improper tire inflation pressure
can cause poor fuel economy.
Also, as snow tires can cause
large amounts of friction, their
use on dry roads can lead to
poor fuel economy. Use tires
that are appropriate for the sea-
son.
Carrying heavy luggage will lead
to poor fuel economy. Avoid car-
rying unnecessary luggage.
Installing a large roof rack will
also cause poor fuel economy.
Since the gasoline engine starts
up and cuts out automatically
when cold, warming up the
engine is unnecessary. More-
over, frequently driving short
distances will cause the engine
to repeatedly warm up, which
can lead to excess fuel con-
sumption.
Highway driving
Air conditioning
Checking tire inflation
pressure
Luggage
Warming up before driv-
ing

521
6
6
Interior features
Interior features
6-1. Using the air conditioning system and defogger
Automatic air conditioning system ....................... 522
Heated steering wheel/seat heaters/seat ventilators.................................. 529
6-2. Using the interior lights Interior lights list .......... 532
6-3. Using the storage features List of storage features 535
Luggage compartment fea- tures .......................... 539
6-4. Using the other interior features
Other interior features . 544
Garage door opener.... 554

5296-1. Using the air conditioning system and defogger
6
Interior features
*: If equipped
WARNING
■To not interrupt the wind-
shield defogger from operat-
ing
Do not place anything on the
instrument panel which may cover
the air outlets. Otherwise, air flow
may be obstructed, preventing the
windshield defoggers from defog-
ging.
NOTICE
■Humidity sensor
In order to detec t fog on the wind-
shield, a sensor which monitors
the temperature of the windshield,
the surround humidity, etc. is
installed.
Follow these poin ts to avoid dam-
aging the sensor:
●Do not disassemble the sensor
●Do not spray the glass cleaner
on the sensor or subject it to
strong impacts
●Do not stick anything on the
sensor
Heated steering
wheel*/seat heat-
ers*/seat ventilators*
 Heated steering wheel
Warm up the grip of the steer-
ing wheel
 Seat heaters
Warm up the seat upholstery
 Seat ventilators
Maintain good ventilation by
pulling air through the seat
upholstery
WARNING
■To prevent minor burn inju-
ries
Care should be taken if anyone in
the following categories comes in
contact with the steering wheel or
seats when the heater is on:
●Babies, small children, the
elderly, the sick and the physi-
cally challenged
●Persons with sensitive skin
●Persons who are fatigued
●Persons who have taken alco-
hol or drugs that induce sleep
(sleeping drugs, cold remedies,
etc.)

5306-1. Using the air conditioning system and defogger
Turns the heated steering wheel
on/off
The indicator light comes on when
the heated steering wheel is oper-
ating.
■Operation condition
The power swit ch is in ON.
Front
Turns the seat heaters on/off 1
High temperature
2 Low temperature
When the seat heater is on, the
indicator illuminates on the seat
heater switch.
When not in use, put the switch in
the neutral positi on. The indicator
will turn off.
Rear
Turns the seat heaters on/off
The indicator light comes on when
the seat heater is operating.
■Operation condition
The power switch is in ON.
NOTICE
■To prevent damage to the
seat heaters and seat ventila-
tors
Do not put heavy objects that
have an uneven surface on the
seat and do not stick sharp
objects (needles, nails, etc.) into
the seat.
■To prevent 12-volt battery dis-
charge
Do not use the functions when the
hybrid system is off.
Heated steering wheel
Operating the seat heat-
ers

5316-1. Using the air conditioning system and defogger
6
Interior features
Turns the seat heaters and ven-
tilators on/off
Each time the switch is pressed,
the operation condition changes as
follows.
Hi (3 segments lit)  Mid (2 seg-
ments lit)  Lo (1 segment lit) 
Off
1 Turns the seat heater on
The level indica tors (yellow)
light up during operation.
2 Turns the seat ventilator on
The level indicators (green)
light up during operation.
■Operation condition
The power switch is in ON.
■Air conditioning system-linked
control mode
When a seat ventilator is set to Hi,
the fan speed of the seat ventilator
may increase according to the fan
speed of the air conditioning sys-
tem.
WARNING
■To prevent causes of over-
heating and minor burn inju-
ries
Observe the following precautions
when using a seat heater:
●Do not cover the seat with a
blanket or cushion when using
the seat heater.
●Do not use seat heater more
than necessary.
Operating the seat heat-
ers and ventilators
A
A
WARNING
■To prevent causes of over-
heating and minor burn inju-
ries
Observe the following precautions
when using a seat heater:
●Do not cover the seat with a
blanket or cushion when using
the seat heater.
●Do not use seat heater more
than necessary.

5687-1. Maintenance and care
Remove dirt and dust using a
vacuum cleaner.
 Wipe off any excess dirt and
dust with a soft cloth damp-
ened with diluted detergent.
Use a diluted water solution of
approximately 5% neutral wool
detergent.
Wring out any excess water
from the cloth and thoroughly
wipe off all remaining traces
of detergent.
NOTICE
■Cleaning detergents
●Do not use the f ollowing types
of detergent, as they may dis-
color the vehicle interior or
cause streaks or damage to
painted surfaces:
• Non-seat portions: Organic sub- stances such as benzene or
gasoline, alkaline or acidic solu-
tions, dye, and bleach
• Seats: Alkaline or acidic solu- tions, such as thinner, benzene,
and alcohol
●Do not use a polish wax or pol-
ish cleaner. The instrument
panel’s or other interior part’s
painted surface may be dam-
aged.
■Preventing damage to leather
surfaces
Observe the following precautions
to avoid damage to and deteriora-
tion of leather surfaces:
●Remove any dust or dirt from
leather surfaces immediately.
●Do not expose the vehicle to
direct sunlight for extended peri-
ods of time. Park the vehicle in
the shade, especially during
summer.
●Do not place items made of
vinyl, plastic, or containing wax
on the upholstery, as they may
stick to the leather surface if the
vehicle interior heats up signifi-
cantly.
■Water on the floor
Do not wash the v ehicle floor with
water.
Vehicle systems such as the
audio system may be damaged if
water comes into contact with
electrical components such as the
audio system abov e or under the
floor of the vehicle. Water may
also cause the body to rust.
■When cleaning the inside of
the windshield
Do not allow glass cleaner to con-
tact the lens. Also, do not touch
the lens. ( P.244)
■Cleaning the inside of the rear
window
●Do not use a gla ss cleaner to
clean the rear window, as this
may cause damage to the rear
window defogger heater wires.
Use a cloth dampened with
lukewarm water to gently wipe
the window clean. Wipe the win-
dow in strokes running parallel
to the heater wires.
●Be careful not to scratch or
damage the heater wires.
Cleaning the leather areas