belt TOYOTA RAV4 HYBRID 2020 Owners Manual (in English)

RAV4-HV_OM_OM0R025U_(U)
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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
AudioOperating the Audio
(Main topics: Audio/visual, phone, Connected Services)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

2TABLE OF CONTENTS
For your information...................8
Reading this manual ................ 13
How to search .......................... 14
Pictorial index .......................... 16
1-1. For safe use Before driving ................... 28
For safe driving ................ 29
Seat belts ......................... 31
SRS airbags ..................... 35
Front passenger occupant classification system ...... 45
Exhaust gas precautions.. 50
1-2. Child safety Riding with children .......... 51
Child restraint systems..... 52
1-3. Emergency assistance Safety Connect ................ 67
1-4. Hybrid system Hybrid system features .... 72
Hybrid system precautions ....................................... 77
1-5. Theft deterrent system Immobilizer system .......... 82
Alarm................................ 85
2-1. Instrument cluster Warning lights and indicators....................................... 88
Gauges and meters (with 4.2- inch display) ................... 94Gauges and meters (with 7-
inch display) ................... 98
Multi-information display 103
Energy monitor/ consumption
screen.......................... 113
3-1. Key information Keys .............................. 122
3-2. Opening, closing and lock- ing the doors
Side doors ..................... 128
Back door ...................... 134
Smart key system .......... 148
3-3. Adjusting the seats Front seats .................... 154
Rear seats ..................... 155
Driving position memory 157
Head restraints .............. 160
3-4. Adjusting the steering wheel and mirrors
Steering wheel............... 162
Inside rear view mirror ... 163
Digital Rear-view Mirror . 165
Outside rear view mirrors .................................... 174
3-5. Opening, closing the win- dows and moon roof
Power windows ............. 176
Moon roof ...................... 179
Panoramic moon roof .... 182
1For safety and security
2
Vehicle status
information and
indicators
3Before driving

6TABLE OF CONTENTS
8-1. Essential informationEmergency flashers ...... 628
If your vehicle has to be stopped in an emergency.................................... 629
If the vehicle is trapped in ris- ing water...................... 630
8-2. Steps to take in an emer- gency
If your vehicle needs to be
towed........................... 631
If you think something is wrong .......................... 635
If a warning light turns on or a warning buzzer sounds 636
If a warning message is dis- played.......................... 647
If you have a flat tire...... 651
If the hybrid system will not start ............................. 660
If you lose your keys ..... 661
If the fuel filler door cannot be opened ........................ 662
If the electronic key does not operate properly (vehicles
with smart key system) 663
If the 12-volt battery is dis- charged ....................... 665
If your vehicle overheats 670
If the vehicle becomes stuck .................................... 6749-1. Specifications
Maintenance data (fuel, oil level, etc.) .................... 676
Fuel information............. 685
Tire information ............. 687
9-2. Customization Customizable features... 697
9-3. Initialization Items to initialize ............ 708
10-1.For owners Reporting safet y defects for
U.S. owners ................. 710
Seat belt instructions for Canadian owners (in
French) ........................ 711
SRS airbag instructions for Canadian owners (in
French) ........................ 712
What to do if... (Troubleshoot- ing) ............................. 722
Alphabetical Index ........ 725
8When trouble arises9Vehicle specifications
10For owners
Index

9
Toyota Safety Sense 2.0
 Anti-lock brake system
 SRS airbag system
 Seat belt pretensioner system
Be sure to check with your Toy-
ota dealer for precautionary
measures or special instructions
regarding installation of a mobile
two-way radio system.
High voltage parts and cables
on the hybrid vehicles emit
approximately the same amount
of electromagnetic waves as the
conventional gasoline powered
vehicles or home electronic
appliances despite of their elec-
tromagnetic shielding.
Unwanted noise may occur in
the reception of the mobile two-
way radio.
The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
• Engine speed/ Electric motor speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving assist systems
• Images from the front camera (available only when certain
safety systems are activated,
which varies depending on
the vehicle specifications). • Hybrid battery (traction bat-
tery) status
The recorded data varies
according to the vehicle grade
level and options with which it is
equipped.
These computers do not record
conversations or sounds, and
only record images outside of
the vehicle in certain situations.
 Data Transmission
Your vehicle may transmit the data
recorded in these computers to
Toyota without notification to you.
Data usage
Toyota may use the data recorded
in this computer to diagnose mal-
functions, conduct research and
development, and improve quality.
Toyota will not disclose the
recorded data to a third party
except:
• With the consen t of the vehicle
owner or with the consent of the
lessee if the vehicle is leased
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehi-
cle or vehicle owner
 Recorded image information
can be erased by your Toyota
dealer.
The image recording function can
be disabled. However, if the func-
tion is disabled, data from when the
system operates will not be avail-
Vehicle data recording

10
able.
To learn more about the vehi-
cle data collected, used and
shared by Toyota, please visit
www.toyota.com/privacyvts/
.
If your Toyota has Safety Con-
nect and if you have subscribed
to those services, please refer to
the Safety Connect Telematics
Subscription Service Agreement
for information on data collected
and its usage.
 To learn more about the vehi-
cle data collected, used and
shared by Toyota, please visit
www.toyota.com/privacyvts/
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an
air bag deployment or hitting a
road obstacle, data that will
assist in understanding how a
vehicle’s systems performed.
The EDR is designed to record
data related to vehicle dynamics
and safety systems for a short
period of time, typically 30 sec-
onds or less.
The EDR in this vehicle is designed to record such data
as:

How various systems in your
vehicle were operating;
 Whether or not the driver and
passenger safety belts were
buckled/fastened;
 How far (if at all) the driver
was depressing the accelera-
tor and/or brake pedal; and,
 How fast the vehicle was trav-
eling.
These data can help provide a
better understanding of the cir-
cumstances in which crashes
and injuries occur.
NOTE: EDR data are recorded
by your vehicle only if a non-triv-
ial crash situation occurs; no
data are recorded by the EDR
under normal driving conditions
and no personal data (e.g.,
name, gender, age, and crash
location) are recorded. How-
ever, other parties, such as law
enforcement, could combine the
EDR data with the type of per-
sonally identifying data rou-
tinely acquired during a crash
investigation.
To read data recorded by an
EDR, special equipment is
required, and access to the
vehicle or the EDR is needed. In
addition to the vehicle manufac-
turer, other parties, such as law
enforcement, that have the spe-
cial equipment, can read the
Usage of data collected
through Safety Connect
(U.S.mainland only)
Event data recorder

11
information if they have access
to the vehicle or the EDR.
Disclosure of the EDR data
Toyota will not disclose the data
recorded in an EDR to a third party
except when:
• An agreement from the vehicle’s
owner (or the less ee for a leased
vehicle) is obtained
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without
disclosing information about the
specific vehicle or vehicle owner
The SRS airbag and seat belt
pretensioner devices in your
Toyota contain explosive chemi-
cals. If the vehicle is scrapped
with the airbags and seat belt
pretensioners left as they are,
this may cause an accident such
as fire. Be sure to have the sys-
tems of the SRS airbag and seat
belt pretensioner removed and
disposed of by a qualified ser-
vice shop or by your Toyota
dealer before you scrap your
vehicle. Special handling may apply,
See www.dtsc.ca.gov/
hazardouswaste/perchlorate.
Your vehicle has components
that may contain perchlorate.
These components may include
the airbags, seat belt preten-
sioners, wireless remote control
batteries, and the batteries in
the tire pressure warning valve
and transmitters.
Scrapping of your Toyota
Perchlorate Material
WA R N I N G
■General precautions while
driving
Driving under the influence: Never
drive your vehicle when under the
influence of alcohol or drugs that
have impaired your ability to oper-
ate your vehicle. Alcohol and cer-
tain drugs delay reaction time,
impair judgment and reduce coor-
dination, which c ould lead to an
accident that could result in death
or serious injury.
Defensive driving: Always drive
defensively. Anticipate mistakes
that other drivers or pedestrians
might make and be ready to avoid
accidents.
Driver distraction: Always give
your full attentio n to driving. Any-
thing that distracts the driver, such
as adjusting controls, talking on a
cellular phone or reading can
result in a collision with resulting
death or serious injury to you,
your occupants or others.

24Pictorial index
■Interior
SRS airbags .................................................... ...................... P.35
Floor mats..................................................... ........................ P.28
Front seats .................................................... ...................... P.154
Rear seats ..................................................... ...................... P.155
Head restraints ................................................ ................... P.160
Seat belts ..................................................... ......................... P.31
Console box ....................................................................... P.534
Inside lock buttons ............................................ ................ P.132
Cup holders .................................................... .................... P.534
Assist grips ................................................... ..................... P.551
Rear seat heater switches
*................................................ P.527
*: If equipped
A
B
C
D
E
F
G
H
I
J
K

27
1
1
For safety and security
For safety and security
1-1. For safe useBefore driving ................. 28
For safe driving .............. 29
Seat belts ....................... 31
SRS airbags ................... 35
Front passenger occupant classification system .... 45
Exhaust gas precautions 50
1-2. Child safety Riding with children ........ 51
Child restraint systems... 52
1-3. Emergency assistance Safety Connect .............. 67
1-4. Hybrid system Hybrid system features .. 72
Hybrid system precautions ..................................... 77
1-5. Theft deterrent system Immobilizer sys tem ........82
Alarm.............................. 85

291-1. For safe use
1
For safety and security
Adjust the angle of the seat-
back so that you are sitting
straight up and so that you do
not have to lean forward to
steer. (P.154)
Adjust the seat so that you
can depress the pedals fully
and so that your arms bend
slightly at the elbow when
gripping the steering wheel.
( P.154)
Lock the head restraint in
place with the center of the
head restraint closest to the
top of your ears. ( P.160)
Wear the seat belt correctly.
( P.32)
WA R N I N G
■Before driving
●Check that the floor mat is
securely fixed in the correct
place with all the provided
retaining hooks (clips). Be espe-
cially careful to perform this
check after cleaning the floor.
●With the hybrid system stopped
and the shift lever in P, fully
depress each pedal to the floor
to make sure it does not inter-
fere with the floor mat.
For safe driving
For safe driving, adjust the
seat and mirror to an appro-
priate position before driv-
ing.
Correct driving posture
A
B
C
D

301-1. For safe use
Make sure that all occupants are
wearing their seat belts before
driving the vehicle. (P.32)
Use a child restraint system
appropriate for the child until the
child becomes large enough to properly wear the vehicle’s seat
belt. (
P.52)
Make sure that you can see
backward clearly by adjusting
the inside rear view mirror (if
equipped), Digital Rear-view
Mirror (if equipped) and outside
rear view mirrors properly.
( P.163, 165, 174)
WA R N I N G
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
●Do not adjust the position of the
driver’s seat while driving.
Doing so could cause the driver
to lose control of the vehicle.
●D o n ot pla ce a cu sh ion b etw ee n
the driver or passenger and the
seatback. A cushion may pre-
vent correct pos ture from being
achieved, and reduce the effec-
tiveness of the seat belt and
head restraint.
●Do not place anything under the
front seats.
Objects placed u nder the front
seats may become jammed in
the seat tracks and stop the
seat from locking in place. This
may lead to an accident and the
adjustment mechanism may
also be damaged.
●Always observe the legal speed
limit when driving on public
roads.
●When driving over long dis-
tances, take regular breaks
before you start to feel tired.
Also, if you feel tired or sleepy
while driving, do not force your-
self to continue driving and take
a break immediately.
Correct use of the seat
belts
Adjusting the mirrors