display TOYOTA RAV4 HYBRID 2020 Owners Manual (in English)

RAV4-HV_OM_OM0R025U_(U)
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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
AudioOperating the Audio
(Main topics: Audio/visual, phone, Connected Services)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

2TABLE OF CONTENTS
For your information...................8
Reading this manual ................ 13
How to search .......................... 14
Pictorial index .......................... 16
1-1. For safe use Before driving ................... 28
For safe driving ................ 29
Seat belts ......................... 31
SRS airbags ..................... 35
Front passenger occupant classification system ...... 45
Exhaust gas precautions.. 50
1-2. Child safety Riding with children .......... 51
Child restraint systems..... 52
1-3. Emergency assistance Safety Connect ................ 67
1-4. Hybrid system Hybrid system features .... 72
Hybrid system precautions ....................................... 77
1-5. Theft deterrent system Immobilizer system .......... 82
Alarm................................ 85
2-1. Instrument cluster Warning lights and indicators....................................... 88
Gauges and meters (with 4.2- inch display) ................... 94Gauges and meters (with 7-
inch display) ................... 98
Multi-information display 103
Energy monitor/ consumption
screen.......................... 113
3-1. Key information Keys .............................. 122
3-2. Opening, closing and lock- ing the doors
Side doors ..................... 128
Back door ...................... 134
Smart key system .......... 148
3-3. Adjusting the seats Front seats .................... 154
Rear seats ..................... 155
Driving position memory 157
Head restraints .............. 160
3-4. Adjusting the steering wheel and mirrors
Steering wheel............... 162
Inside rear view mirror ... 163
Digital Rear-view Mirror . 165
Outside rear view mirrors .................................... 174
3-5. Opening, closing the win- dows and moon roof
Power windows ............. 176
Moon roof ...................... 179
Panoramic moon roof .... 182
1For safety and security
2
Vehicle status
information and
indicators
3Before driving

19Pictorial index
■Instrument panel
Power switch ................................................... ........... P.210, 212
Starting the hybrid system/changing the modes .. P.210, 212, 216
Emergency stop of the hybrid system ............................ ...... P.629
When the hybrid system will not start .......................... ........ P.660
Warning messages ............................................... ............... P.647
Shift lever.................................................... ........................ P.219
Changing the shift position.................................... ............... P.220
Precautions against towing ..................................... ............. P.631
When the shift lever does not move............................. ........ P.221
Meters ............................................................................. P.94, 98
Reading the meters/adjusting the instrument panel light ............................................................... ............ P.94, 96, 98, 102
Warning lights/indicator lights ................................ ................ P.88
When the warning lights come on ................................ ........ P.636
Multi-information display . ................................................. P.103
Display ........................................................ ......................... P.103A
B
C
D

20Pictorial index
Energy monitor..................................................................... P.113
When the warning messages are displayed ........................ P. 6 4 7
Turn signal lever.............................................. ................... P.223
Headlight switch ............................................... ................. P.229
Headlights/parking lights/tail lights/
license plate lights/daytime running lights .................... ........ P.229
Fog lights
*1............................................................... ............ P.235
Windshield wiper and washer switch............................... P.235
Rear window wiper and washer switch ........................... P.238
Usage.......................................................... ................. P.235, 238
Adding washer fluid .............................................................. P.583
Warning messages ............................................... ............... P.647
Emergency flasher switch ....................................... .......... P.628
Hood lock release lever ........................................ ............. P.575
Tilt and telescopic steering lock release lever ................P. 1 6 2
Adjustment ..................................................... ...................... P.162
Air conditioning system ............................. ....................... P.520
Usage................................................................................... P.520
Rear window defogger ........................................... .............. P.522
Audio
*1............................................................... ................. P.385
Audio Plus
*1, 2
Premium Audio*1, 2
Fuel filler door opener swi tch ........................................... P.241
*1: If equipped
*2: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MAN-
UAL”.
E
F
G
H
I
J
K
L

741-4. Hybrid system
■Charging the 12-volt battery
 P. 6 6 7
■After the 12-volt battery has dis-
charged or when the terminal
has been removed and installed
during exchange, etc.
The gasoline engine may not stop
even if the vehicle is being driven by
the hybrid battery (traction battery).
If this continues for a few days, con-
tact your Toyota dealer.
■Sounds and vibrations specific
to a hybrid vehicle
There may be no engine sound or
vibration even though the vehicle is
able to move with the “READY” indi-
cator is illuminated. For safety,
make sure to shift the shift lever to P
and apply the parking brake when
parked.
The following sounds or vibrations
may occur when the hybrid system
is operating and are not a malfunc-
tion:
●Motor sounds may be heard from
the engine compartment.
●Sounds may be heard from the
hybrid battery (traction battery)
under the rear seats when the
hybrid system starts or stops.
●Relay operating sounds such as a
snap or soft clank will be emitted
from the hybrid battery (traction
battery), under the rear seats,
when the hybrid system is started
or stopped.
●Sounds from the hybrid system
may be heard when the back door
is open.
●Sounds may be heard from the
transmission when the gasoline
engine starts or stops, when driv-
ing at low speeds, or during idling.
●Engine sounds may be heard
when accelerating sharply.
●Sounds may be heard due to
regenerative braking when the
brake pedal is dep ressed or as
the accelerator pedal is released.
●Vibration may be felt when the
gasoline engine starts or stops.
●Cooling fan sounds may be heard
from the air intake vent under the
rear seat.
■Maintenance, repair, recycling,
and disposal
Contact your Toyota dealer regard-
ing maintenance, repair, recycling
and disposal. Do n ot dispose of the
vehicle yourself.
When driving with the gasoline
engine stopped, a sound, which
changes in accordance with the
driving speed, will be played in
order to warn people nearby of
the vehicle’s approach. The
sound will stop when the vehicle
speed exceeds approximately
22 mph (35 km/h).
■Vehicle proximity notification
system
In the following ca ses, the vehicle
proximity notification system may be
difficult for surrounding people to
hear.
●In very noisy areas
●In the wind or the rain
Also, as the vehicle proximity notifi-
cation system is installed on the
front of the vehicle, it may be more
difficult to hear fr om the rear of the
vehicle compared to the front.
■If “Proximity Notification Sys-
tem Malfunction Visit Your
Dealer” is displayed on the
multi-information display
The system may be malfunctioning.
Have the vehicle inspected by your
Toyota dealer.
Vehicle proximity notifica-
tion system

751-4. Hybrid system
1
For safety and security
*: This function can only be used in
the mainland U.S.A. It cannot be
used in other states and territo-
ries, including Alaska and Hawaii.
This system operates based on
the driving situation and traffic
information to enhance fuel
economy.
For details about Predictive effi-
cient drive (Predictive decelera-
tion support/Predictive SOC
control), refer to “NAVIGATION
AND MULTIMEDIA SYSTEM
OWNER’S MANUAL”.
■Predictive deceleration sup-
port
 When a predictive decelera-
tion support point registered
in the navigation system is
approached, the system turns
off the “Reference operation
range” ( ) of the ECO Accel-
erator Guidance ( P.105) on
the multi-information display
and encourages the driver to
reduce excessive accelera-
tion. 
After the accelerator pedal is
released, the engine braking
force will be increased
according to the driving condi-
tions to more efficiently
charge the hybrid battery
(traction battery).
■Predictive SOC control
The following types of control
are performed based on data
such as road and traffic informa-
tion during route guidance by
the navigation system to help
ensure that the vehicle effi-
ciently uses electricity.
 When there is a long downhill
slope along the route, the sys-
tem reduces the hybrid bat-
tery (traction battery) level
before reaching the slope to
help ensure charging capacity
for regenerative braking while
traveling downhill.
 When traffic congestion is
predicted along the route, the
system helps ensure a certain
battery level before reaching
congested roads to reduce
the frequency of starting the
engine to charge the hybrid
Predictive efficient drive
(vehicles with navigation
system)
*
A

801-4. Hybrid system
When a certain level of impact is
detected by the impact sensor,
the emergency shut off system
blocks the high voltage current
and stops the fuel pump to mini-
mize the risk of electrocution
and fuel leakage. If the emer-
gency shut off system activates,
your vehicle will not restart. To
restart the hybrid system, con-
tact your Toyota dealer.
A message is automatically dis-
played when a malfunction
occurs in the hybrid system or
an improper operation is
attempted.
If a warning message is shown
on the multi-information display,
read the message and follow the
instructions.
NOTICE
■Hybrid battery (traction bat-
tery) air intake vent
●Make sure not to block the air
intake vent with anything, such
as a seat cover, plastic cover, or
luggage. The hybrid battery
(traction battery) may overheat
and be damaged.
●When dust etc. has accumu-
lated in the air intake vent, clean
it with a vacuum cleaner to pre-
vent the vent from clogging.
●Do not get water or foreign
materials in the air intake vent
as this may cause a short circuit
and damage the hybrid battery
(traction battery).
●Do not carry large amounts of
water such as water cooler bot-
tles in the vehicle. If water spills
onto the hybrid battery (traction
battery), the battery may be
damaged. Have the vehicle
inspected by your Toyota
dealer.
●There is a filter installed to the
air intake vent. When the filter
remains noticeably dirty even
after cleaning the air intake
vent, filter cleaning or replace-
ment is recommended. For
information regarding filter
cleaning or replacement, refer
to P.606.
●If “Maintenance Required for
Traction Battery Cooling Parts
See Owner’s Manual” is shown
on the multi-information dis-
play, the air intake vent and filter
may be clogged. Refer to P.606
for information on how to clean
the air intake vent.
Emergency shut off sys-
tem
Hybrid warning message

811-4. Hybrid system
1
For safety and security
■If a warning light comes on, a
warning message is displayed,
or the 12-volt battery is discon-
nected
The hybrid system may not start. In
this case, try to start the system
again. If the “READY” indicator does
not come on, contact your Toyota
dealer.

87
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2
Vehicle status information and indicators
Vehicle status informa-tion and indicators
2-1. Instrument cluster
Warning lights and indica-tors ............................... 88
Gauges and meters (with 4.2-inch display) ........... 94
Gauges and meters (with 7- inch display) ................. 98
Multi-information display .................................. 103
Energy monitor/consump- tion screen................. 113

882-1. Instrument cluster
2-1.Instrument cluster
For the purpose of explanation, the following illustrations display all
warning lights and indicators illuminated.
■With 4.2-inch display
The units used on the meters and some indicators may differ dep ending on
the target region.
■With 7-inch display
The display of the speedometer can be selected from two types,
analog or digital. ( P.108)
War ning lights and indicators
The warning lights and indicators on the instrument cluster,
center panel and outside rear view mirrors inform the driver
of the status of the vehicle’s various systems.
Instrument cluster