engine oil TOYOTA RAV4 HYBRID 2020 Owners Manual (in English)

17Pictorial index
Precautions against winter season ...................................... P.377
To prevent freezing (windshield wiper de-icer)
*.................... P.525
Precautions against car wash
(Rain-sensing windshield wipers)
*....................................... P.563
Replacing the wiper insert .................................... ............... P.610
Fuel filler door ............................................... ..................... P.240
Refueling method ............................................... .................. P.240
Fuel type/fuel tan k capacity ................................... .............. P.677
Tires.......................................................... ........................... P.586
Tire size/inflation pressure ................................... ................ P.681
Winter tires/tire chain ........................................ ................... P.377
Checking/rotation/tire pressure warning system
*................. P.586
Coping with flat tires......................................... .................... P.651
Hood ........................................................... ......................... P.575
Opening ............................................................................... P.575
Engine oil ..................................................... ........................ P.678
Coping with overheat ........................................... ................ P.670
Warning messages ............................................... ............... P.647
Headlights..................................................... ...................... P.229
Turn signal lights ............................................. .................. P.223
Parking lights ................................................. .................... P.229
Daytime running lights .. .................................................... P.229
Side marker lights ............................................. ................. P.229
Fog lights
*............................................................... ............ P.235
Stop lights/tail lights/turn s ignal lights .................... P.223, 229
Tail lights.................................................... ......................... P.229
Back-up lights
Light bulbs of the exterior lights for driving
(Replacing method: P.618, Watts: P.684)
E
F
G
H
I
J
K
L
M
N
O

902-1. Instrument cluster
*1: These lights turn on when the
power switch is turned to ON to
(Yellow)
Brake system warn-
ing light
*1 (  P.636)
Charging system
warning light
*1
(  P.636)
High coolant tempera-
ture warning light
*2
(  P.637)
Hybrid system over-
heat warning light
*2
(  P.637)
Low engine oil pres-
sure warning light
*2
(  P.637)
(U.S.A.)
Malfunction indicator
lamp
*1 ( P.637)
(Canada)
Malfunction indicator
lamp
*1 ( P.637)
SRS warning light
*1
(  P.638)
(U.S.A.)
ABS warning light*1
(  P.638)
(Canada)
ABS warning light*1
(  P.638)
(Red/yellow)
Electric power steer-
ing system warning
light
*1 ( P.638)
(Flashes or
illuminates)
PCS warning light*1
(  P.639)
(Orange)
LTA i n d i c a t o r
( P.639)
(Flashes)
Intuitive parking assist
OFF indicator
*3 (if
equipped) ( P.639)
PKSB OFF indica-
tor
*1 (if equipped)
(  P.640)
(Flashes)
RCTA OFF indicator*1
(if equipped) ( P.640)
Slip indicator light
*1
(  P.640)
Brake Override Sys-
tem/Drive-Start Con-
trol/PKSB (if
equipped) warning
light
*2 (  P.641)
(Flashes)
Brake hold operated
indicator
*1 ( P.641)
(U.S.A.)
(Flashes)
Parking brake indica-
tor ( P.642)
(Canada)
(Flashes)
Parking brake indica-
tor ( P.642)
Tire pressure warning
light
*1 (if equipped)
(  P.642)
Low fuel level warn-
ing light ( P.642)
Driver’s and front pas-
senger’s seat belt
reminder light
(  P.643)
Rear passengers’ seat
belt reminder light (if
equipped) ( P.643)

1954-1. Before driving
4
Driving
NOTICE
■Avoiding damage to vehicle
parts
●Do not turn the steering wheel
fully in either direction and hold
it there for an extended period
of time.
Doing so may damage the
power steering motor.
●When driving over bumps in the
road, drive as slowly as possible
to avoid damaging the wheels,
underside of the vehicle, etc.
■If you get a flat tire while driv-
ing
A flat or damaged tire may cause
the following situations.
●It may be difficult to control your
vehicle.
●The vehicle will make abnormal
sounds or vibrations.
●The vehicle will lean abnor-
mally.
Hold the steering wheel firmly and
gradually depress the brake pedal
to slow down the vehicle.
Information on what to do in case
of a flat tire ( P.651)
■When encountering flooded
roads
Do not drive on a road that has
flooded after heavy rain, etc.
Doing so may cause the following
serious damage to the vehicle:
●Engine stalling
●Short in electrical components
●Engine damage caused by
water immersion
In the event that you drive on a
flooded road and the vehicle is
flooded, be sure to have your Toy-
ota dealer check the following:
●Brake function
●Changes in quantity and quality
of oil and fluid used for the
engine, hybrid transaxle (front
and rear), etc.
●Lubricant condition for the bear-
ings and suspension joints
(where possible), and the func-
tion of all joints, bearings, etc.
■When parking the vehicle
Always set the parking brake, and
shift the shift leve r to P. Failure to
do so may cause the vehicle to
move or the vehicle may acceler-
ate suddenly if t he accelerator
pedal is accidentally depressed.

3774-6. Driving tips
4
Driving
Use fluids that are appropriate
to the prevailing outside tem-
peratures.
• Engine oil
• Engine coolant
• Power control unit coolant
• Washer fluid
Have a service technician
inspect the condition of the
12-volt battery.
 Have the vehicle fitted with
four snow tires or purchase a
set of tire chains for the front
tires.
Ensure that all tires are the same
size and brand, and that chains
match the size of the tires.
Winter driving tips
Carry out the necessary
preparations and inspec-
tions before driving the
vehicle in winter. Always
drive the vehicle in a man-
ner appropriate to the pre-
vailing weather conditions.
Pre-winter preparations
WA R N I N G
■Driving with snow tires
Observe the following precautions
to reduce the risk of accidents.
Failure to do so m ay result in a
loss of vehicle control and cause
death or serious injury.
●Use tires of the specified size.
●Maintain the recommended
level of air pressure.
●Do not drive in excess of 75
mph (120 km/h), regardless of
the type of snow tires being
used.
●Use snow tires on all, not just
some wheels.
■Driving with tire chains
Observe the following precautions
to reduce the risk of accidents.
Failure to do so may result in the
vehicle being unable to be driven
safely, and may cause death or
serious injury.
●Do not drive in excess of the
speed limit specifi ed for the tire
chains being used, or 30 mph
(50 km/h), whichever is lower.
●Avoid driving on bumpy road
surfaces or over potholes.
●Avoid sudden acceleration,
abrupt steering, sudden brak-
ing and shifting operations that
cause sudden engine braking.
●Slow down sufficiently before
entering a curve to ensure that
vehicle control is maintained.
●Do not use LTA (Lane Tracing
Assist) system.
NOTICE
■Repairing or replacing snow
tires (vehicles with tire pres-
sure warning system)
Request repairs or replacement of
snow tires from your Toyota
dealer or legitimate tire retailers.
This is because the removal and
attachment of snow tires affects
the operation of the tire pressure
warning valves and transmitters.

3824-6. Driving tips
WA R N I N G
●When driving off-road or in rug-
ged terrain, do not drive at
excessive speeds, jump, make
sharp turns, strike objects, etc.
This may cause loss of control
or vehicle rollover causing
death or serious injury. You are
also risking expensive damage
to your vehicle’s suspension
and chassis.
NOTICE
■To prevent the water damage
Take all necessary safety mea-
sures to ensure that water dam-
age to the hybrid battery (traction
battery), hybrid s ystem or other
components does not occur.
●Water entering the engine com-
partment may cause severe
damage to the hybrid system.
Water entering the interior may
cause the hybrid battery (trac-
tion battery) stowed under the
rear seats to short circuit.
●Water entering the hybrid trans-
mission will cause deterioration
in transmission quality. The mal-
function indicator may come on,
and the vehicle may not be driv-
able.
●Water can wash the grease
from wheel bearings, causing
rusting and premature failure,
and may also enter the hybrid
transaxle case, reducing the
gear oil’s lubricating qualities.
■When you drive through
water
If driving through water, such as
when crossing shallow streams,
first check the depth of the water
and the bottom of the riverbed for
firmness. Drive slowly and avoid
deep water.
■Inspection after off-road driv-
ing
●Sand and mud that has accu-
mulated around brake discs
may affect braking efficiency
and may damage brake system
components.
●Always perform a maintenance
inspection after each day of off-
road driving that has taken you
through rough terrain, sand,
mud, or water. For scheduled
maintenance information, refer
to the “Scheduled Maintenance
Guide” or “Owner’s Manual
Supplement”.

5637-1. Maintenance and care
7
Maintenance and care
■Plated portions
If dirt cannot be removed, clean the
parts as follows:
●Use a soft cloth dampened with an
approximately 5% solution of neu-
tral detergent and water to clean
the dirt off.
●Wipe the surface with a dry, soft
cloth to remove any remaining
moisture.
●To remove oily deposits, use alco-
hol wet wipes or a similar product.
WA R N I N G
■When washing the vehicle
Do not apply water to the inside of
the engine compartment. Doing
so may cause the electrical com-
ponents, etc. to catch fire.
■When cleaning the windshield
(vehicles with rain-sensing
windshield wipers)
Set the wiper switch to off.
If the wiper switch is in “AUTO”,
the wipers may op erate unexpect-
edly in the following situations,
and may result in hands being
caught or other serious injuries
and cause damage to the wiper
blades.
Off
AUTO
●When the upper part of the
windshield where the raindrop
sensor is located is touched by
hand
A
B
●When a wet rag or similar is
held close to the raindrop sen-
sor
●If something bumps against the
windshield
●If you directly touch the raindrop
sensor body or if something
bumps into the ra indrop sensor
■Precautions regarding the
exhaust pipes
Exhaust gasses cause the
exhaust pipes to become quite
hot.
When washing the vehicle, be
careful not to touch the pipes until
they have cooled su fficiently, as
touching hot exhaust pipes can
cause burns.
■Precaution regarding the rear
bumper with Blind Spot Moni-
tor (if equipped)
If the paint of th e rear bumper is
chipped or scratched, the system
may malfunction. If this occurs,
consult your Toyota dealer.

5687-2. Maintenance
7-2.Maintenance
■Repair and replacement
It is recommended that genuine
Toyota parts be used for repairs to
ensure performanc e of each sys-
tem. If non-Toyota parts are used in
replacement or if a repair shop other
than a Toyota dealer performs
repairs, confirm the warranty cover-
age.
■Allow inspection and repairs to
be performed by a Toyota
dealer
●Toyota technicians are well-
trained specialists and are kept up
to date with the latest service
information. They are well
informed about the operations of
all systems on your vehicle.
●Keep a copy of the repair order. It
proves that the maintenance that
has been performed is under war-
ranty coverage. If any problem
should arise while your vehicle is
under warranty, your Toyota
dealer will promptly take care of it.
General maintenance should be
performed on a daily basis. This
can be done by yourself or by a
Toyota dealer.
Scheduled maintenance should
be performed at specified inter-
vals according to the mainte-
nance schedule.
For details about maintenance
items and schedules, refer to the
“Scheduled Maintenance Guide” or
“Owner’s Manual Supplement”.
Maintenance require-
ments
To ensure safe and econom-
ical driving, day-to-day care
and regular maintenance
are essential. It is the
owner’s responsibility to
perform regular checks.
Toyota recommends the fol-
lowing maintenance:
WA R N I N G
■If your vehicle is not properly
maintained
Improper maintenance could
result in serious damage to the
vehicle and possible death or seri-
ous injury.
■Handling of the 12-volt bat-
tery
●Engine exhaust, some of its
constituents, and a wide variety
of automobile components con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects and
other reproductive harm. Work
in a well ventilated area.
●Oils, fuels and fluids contained
in vehicles as well as waste pro-
duced by component wear con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects or
other reproductive harm. Avoid
exposure and wash any
affected area immediately.
●12-volt battery posts, terminals
and related accessories con-
tain lead and lead compounds
which are known to cause brain
damage. Wash your hands after
handling. ( P.584)
General maintenance
Scheduled maintenance

5697-2. Maintenance
7
Maintenance and care
■Resetting the message indicat-
ing maintenance is required
After the required maintenance is
performed according to the mainte-
nance schedule, please reset the
reminder light or message.
To reset the remin der light or mes-
sage, follow the procedure
described below:
1 Press or of the meter
control switches and select
on the multi-information display.
2 Press or of the meter
control switches and select
“Vehicle Settings”. Then press
.
3 Press or of the meter
control switches and select
“Scheduled Maintenance”. Then
press .
4 Select “Yes” and press .
You can perform some mainte-
nance procedures by yourself.
Please be aware that do-it-your-
self maintenance may affect
warranty coverage.
The use of Toyota Repair Manuals
is recommended.
For details about warranty cover-
age, refer to the separate “Owner’s
Warranty Information Booklet” or
“Owner’s Manual Supplement”.
Do-it-yourself mainte-
nance
General maintenance
Listed below are the general
maintenance items that
should be performed at the
intervals specified in the
“Owner’s Warranty Informa-
tion Booklet” or “Owner’s
Manual Supplement/Sched-
uled Maintenance Guide”. It
is recommended that any
problem you notice should
be brought to the attention
of your Toyota dealer or
qualified service shop for
advice.
WA R N I N G
■If the hybrid system is run-
ning
Turn the hybrid system off and
ensure that there is adequate
ventilation before performing
maintenance checks.
Engine compartment
ItemsCheck points
Brake fluid
Is the brake fluid at
the correct level?
(  P.582)
Engine/power
control unit
coolant
Is the
engine/power con-
trol unit coolant at
the correct level?
( P.580)
Engine oil
Is the engine oil at
the correct level?
( P.578)

5737-3. Do-it-yourself maintenance
7
Maintenance and care
7-3.Do-it-yourself maintenance
Do-it-yourself ser vice
precautions
If you perform maintenance
by yourself, be sure to fol-
low the correct procedure as
given in these sections.
Maintenance
ItemsParts and tools
12-volt bat-
tery condi-
tion (P.584)•Grease
• Conventional
wrench (for termi-
nal clamp bolts)
Brake fluid
level
( P.582)
• FMVSS No.116
DOT 3 or SAE
J1703 brake fluid
• FMVSS No.116 DOT 4 or SAE
J1704 brake fluid
• Rag or paper towel
• Funnel (used only for adding brake
fluid)
Engine/power
control unit
coolant level
( P.580)
• “Toyota Super
Long Life Cool-
ant” or a similar
high quality eth-
ylene glycol-based
non-silicate, non-
amine, non-nitrite
and non-borate
coolant with long-
life hybrid organic
acid technology
For the U.S.A.:
“Toyota Super
Long Life Cool-
ant” is pre-mixed
with 50% coolant
and 50% deion-
ized water.
For Canada:
“Toyota Super
Long Life Cool-
ant” is pre-mixed
with 55% coolant
and 45% deion-
ized water.
• Funnel (used only for adding coolant)
Engine oil
level
( P.578)
• “Toyota Genuine
Motor Oil” or
equivalent
• Rag or paper towel
• Funnel (used only for adding engine
oil)
Fuses
( P.616)• Fuse with same
amperage rating
as original
ItemsParts and tools

5747-3. Do-it-yourself maintenance
Hybrid bat-
tery (traction
battery) air
intake vent
( P.606)• Vacuum cleaner,
etc,
• Phillips screw- driver
Light bulbs
( P.618)
• Bulb with same
number and watt-
age rating as origi-
nal
• Phillips-head screwdriver
• Flathead screw- driver
•Wrench
Radiator and
condenser
(  P.581)

Tire inflation
pressure
( P.600)• Tire pressure
gauge
• Compressed air source
Washer fluid
( P.583)
• Water or washer
fluid containing
antifreeze (for win-
ter use)
• Funnel (used only for adding water or
washer fluid)
WA R N I N G
The engine compartment contains
many mechanisms and fluids that
may move suddenly, become hot,
or become electrically energized.
To avoid death or serious injury,
observe the following precautions.
ItemsParts and tools■When working on the engine
compartment
●Make sure that “IGNITION ON”
on the multi-information display
and the “READY” indicator are
both off.
●Keep hands, clothing and tools
away from the moving fan.
●Be careful not to touch the
engine, power control unit, radi-
ator, exhaust manifold, etc. right
after driving as they may be hot.
Oil and other fluids may also be
hot.
●Do not leave anything that may
burn easily, such as paper and
rags, in the engine compart-
ment.
●Do not smoke, c ause sparks or
expose an open flame to fuel or
the battery. Fuel and battery
fumes are flammable.
●Be extremely cautious when
working on the battery. It con-
tains poisonous and corrosive
sulfuric acid.
■When working near the elec-
tric cooling fan or radiator
grille
Be sure the power switch is OFF.
With the power switch in ON, the
electric cooling fa n may automati-
cally start to run if the air condi-
tioning is on and/or the coolant
temperature is high. ( P.581)
■Safety glasses
Wear safety glasses to prevent
flying or falling material, fluid
spray, etc., from getting in your
eyes.