load capacity TOYOTA RAV4 HYBRID 2020 Owners Manual (in English)

1964-1. Before driving
Cargo capacity depends on the
total weight of the occupants.
(Cargo capacity) = (Total load
capacity) - (Total weight of occu-
pants)
Steps for Determining Cor-
rect Load Limit 
(1) Locate the statement “The
combined weight of occupants
and cargo should never exceed
XXX kg or XXX lbs.” on your
vehicle’s placard.
(2) Determine the combined
weight of the driver and passen-
gers that will be riding in your
vehicle.
(3) Subtract the combined
weight of the driver and passen-
gers from XXX kg or XXX lbs.
(4) The resulting figure equals
the available amount of cargo
and luggage load capacity.
Cargo and luggage
Take notice of the following
information about storage
precautions, cargo capacity
and load.
WA R N I N G
■Things that must not be car-
ried in the luggage compart-
ment
The following things may cause a
fire if loaded in the luggage com-
partment:
●Receptacles co ntaining gaso-
line
●Aerosol cans
■Storage precautions
Observe the following precau-
tions.
Failure to do so m ay prevent the
pedals from be ing depressed
properly, may block the driver’s
vision, or may result in items hit-
ting the driver or passengers, pos-
sibly causing an accident.
●Stow cargo and luggage in the
luggage compartment when-
ever possible.
●Do not stack anything in the lug-
gage compartment higher than
the seatbacks.
●Do not place cargo or luggage
in or on the follo wing locations.
• At the feet of the driver
• On the front passenger or rear seats (when stacking items)
• On the luggage cover (if equipped)
• On the instrument panel
• On the dashboard
●Secure all items in the occupant
compartment.
●When you fold down the rear
seats, long items should not be
placed directly behind the front
seats.
●Never allow anyon e to ride in
the luggage compartment. It is
not designed for passengers.
They should ride in their seats
with their seat belts properly
fastened. Otherw ise, they are
much more likely to suffer death
or serious bodily injury, in the
event of sudden braking, sud-
den swerving or an accident.
Capacity and distribution

1974-1. Before driving
4
Driving
For example, if the “XXX”
amount equals 1400 lbs. and
there will be five 150 lb passen-
gers in your vehicle, the amount
of available cargo and luggage
load capacity is 650 lbs. (1400 -
750 (5  150) = 650 lbs.)
(5) Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo and
luggage load capacity calcu-
lated in Step 4.
(6) If your vehicle will be towing
a trailer, load from your trailer
will be transferred to your vehi-
cle. Consult this manual to
determine how this reduces the
available cargo and luggage
load capacity of your vehicle.
( P.199) Cargo capacity
Total load capacity (vehicle
capacity weight) (
P.676)
When 2 people with the com-
bined weight of A lb. (kg) are rid-
ing in your vehicle, which has a
total load capacity (vehicle
capacity weight) of B lb. (kg),
the available amount of cargo
and luggage load capacity will
be C lb. (kg) as follows:
B
*2 lb. (kg) - A*1 lb. (kg) = C*3 lb.
(kg)
*1: A = Weight of people
*2: B = Total load capacity
*3: C = Available cargo and luggage load
In this condition, if 3 more passen-
gers with the combined weight of D
lb. (kg) get on, the available cargo
and luggage load will be reduced E
lb. (kg) as follows:
C lb. (kg) - D*4 lb. (kg) = E*5 lb.
(kg)
*4: D = Additional weight of people
*5: E = Available cargo and luggage
WA R N I N G
■Capacity and distribution
●Do not exceed the maximum
axle weight rating or the total
vehicle weight rating.
●Even if the tota l load of occu-
pant’ weight and the cargo load
is less than the total load capac-
ity, do not apply the load
unevenly. Improper loading may
cause deteriorat ion of steering
or braking control which may
cause death or serious injury.
Calculation formula for
your vehicle
A
B

1984-1. Before driving
load
As shown in the example above,
if the number of occupants
increases, the cargo and lug-
gage load will be reduced by an
amount that equals the
increased weight due to the
additional occupants. In other
words, if an increase in the num-
ber of occupants causes an
excess of the total load capacity
(combined weight of occupants
plus cargo and luggage load),
you must reduce the cargo and
luggage on your vehicle.
WA R N I N G
■When loading cargo on the
roof luggage carrier (if
equipped)
Observe the following precau-
tions:
●Place the cargo so that its
weight is distributed evenly
between the front and rear
axles.
●If loading long or wide cargo,
never exceed the vehicle overall
length or width. ( P.676)
●Before driving, make sure the
cargo is securel y fastened on
the roof luggage carrier.
●Loading cargo on the roof lug-
gage carrier will make the cen-
ter of gravity of the vehicle
higher. Avoid high speeds, sud-
den starts, sharp turns, sudden
braking or abrupt maneuvers,
otherwise it may result in loss of
control or vehicle rollover due to
failure to operate this vehicle
correctly and resu lt in death or
serious injury.
●If driving for a long distance, on
rough roads, or at high speeds,
stop the vehicle now and then
during the trip to make sure the
cargo remains in its place.
●Do not exceed 176.4 lb. (80 kg)
cargo weight on the roof lug-
gage carrier.
NOTICE
■When loading cargo on the
roof luggage carrier (if
equipped)
Be careful not to scratch the sur-
face of the moon roof (if
equipped) or the panoramic moon
roof (if equipped).

1994-1. Before driving
4
Driving
■Total load capacity and seating
capacity
These details are also described on
the tire and loading information
label. ( P.600)
Vehicle load limits
Vehicle load limits include
total load capacity, seating
capacity, TWR (Trailer
Weight Rating) and cargo
capacity.
 Total load capacity (vehicle
capacity weight): P. 6 7 6
Total load capacity means the
combined weight of occu-
pants, cargo and luggage.
 Seating capacity: 5 occu-
pants (Front 2, Rear 3)
Seating capacity means the
maximum number of occu-
pants whose estimated aver-
age weight is 150 lb. (68 kg)
per person.
 TWR (Trailer Weight Rat-
ing): P.204, 676
TWR means the maximum
gross trailer weight (trailer
weight plus its cargo weight)
that your vehicle is able to tow.
 Cargo capacity
Cargo capacity may increase
or decrease depending on the
weight and the number of
occupants.
WA R N I N G
■Overloading the vehicle
Do not overload the vehicle. It
may not only cause damage to
the tires, but also degrade steer-
ing and braking ability, resulting in
an accident.

3734-5. Using the driving support systems
4
Driving
WA R N I N G
●When driving over roads with
potholes or uneven surfaces
■TRAC/VSC may not operate
effectively when
Directional control and power may
not be achievable while driving on
slippery road surfaces, even if the
TRAC/VSC system is operating.
Drive the vehicle carefully in con-
ditions where st ability and power
may be lost.
■Active Cornering Assist does
not operate effectively when
●Do not overly rely on Active
Cornering Assist. Active Corner-
ing Assist may not operate
effectively when accelerating
down slopes or driving on slip-
pery road surfaces.
●When Active Cornering Assist
frequently operates, Active Cor-
nering Assist may temporarily
stop operating to ensure proper
operation of the brakes, TRAC
and VSC.
■Hill-start assist control does
not operate effectively when
●Do not overly rely on hill-start
assist control. Hill-start assist
control may not operate effec-
tively on steep inclines and
roads covered with ice.
●Unlike the parking brake, hill-
start assist control is not
intended to hold the vehicle sta-
tionary for an extended period
of time. Do not attempt to use
hill-start assist control to hold
the vehicle on an incline, as
doing so may lead to an acci-
dent.
■When the
TRAC/ABS/VSC/Trailer Sway
Control is activated
The slip indicator light flashes.
Always drive carefully. Reckless
driving may cause an accident.
Exercise particula r care when the
indicator light flashes.
■When the TRAC/VSC/Trailer
Sway Control systems are
turned off
Be especially careful and drive at
a speed appropriate to the road
conditions. As these are the sys-
tems to help ensure vehicle stabil-
ity and driving force, do not turn
the TRAC/VSC/Trailer Sway Con-
trol systems off unless necessary.
Trailer Sway Control is part of the
VSC system and will not operate
if VSC is turned off or experiences
a malfunction.
■Replacing tires
Make sure that all tires are of the
specified size, brand, tread pat-
tern and total load capacity. In
addition, make sure that the tires
are inflated to the recommended
tire inflation p ressure level.
The ABS, TRAC and VSC/Trailer
Sway Control systems will not
function correctly if different tires
are installed on the vehicle.
Contact your Toyota dealer for fur-
ther information when replacing
tires or wheels.
■Handling of tires and the sus-
pension
Using tires with any kind of prob-
lem or modifying the suspension
will affect the driving assist sys-
tems, and may cause a system to
malfunction.

5877-3. Do-it-yourself maintenance
7
Maintenance and care
etc., molded into the sidewall of
each tire.
Replace the tires if the treadwear
indicators are showing on a tire.
■When to replace your vehicle’s
tires
Tires should be replaced if:
●The treadwear indicators are
showing on a tire.
●You have tire damage such as
cuts, splits, cracks deep enough
to expose the fabric, and bulges
indicating internal damage.
●A tire goes flat r epeatedly or can-
not be properly repaired due to the
size or location of a cut or other
damage.
If you are not sure, consult with your
Toyota dealer.
■Tire life
Any tire over 6 years old must be
checked by a qualified technician
even if it has seldom or never been
used or damage i s not obvious.
■Maximum load of tire
Check that the maximum load of the
replacement tire is greater than 1/2
of the Gross Axle Weight Ratings
(GAWR) of either the front axle or
the rear axle, whichever is greater.
For the GAWR, see the Certification
Regulation Label. For the maximum
load of the tire, see the load limit at
maximum cold tire inflation pressure
mentioned on the sidewall of the
tire. ( P.687)
■Tire types
●Summer tires Summer tires are high-speed perfor-
mance tires best suited to highway
driving under dry conditions. Since
summer tires do not have the same
traction performance as snow tires,
summer tires are inadequate for
driving on snow-covered or icy
roads. For driving on snow-covered
roads or icy roads, the use of snow
tires is recommended. When install-
ing snow tires, be sure to replace all
four tires.
●All season tires
All season tires are designed to pro-
vide better traction in snow and to
be adequate for driving in most win-
ter conditions as well as for use
year-round. All se ason tires, how-
ever, do not have adequate traction
performance compared with snow
tires in heavy or loose snow. Also,
all season tires fall short in accelera-
tion and handling performance com-
pared with summer tires in highway
driving.
●Snow tires
For driving on snow-covered roads
or icy roads, we recommend using
snow tires. If you need snow tires,
select tires of the same size, con-
struction and load capacity as the
originally installed tires. Since your
vehicle has radial tires as original
equipment, make sure your snow
tires also have radi al construction.
Do not install studded tires without
first checking local regulations for
possible restrictions. Snow tires
should be installed on all wheels.
(  P.377)
■If the tread on snow tires wears
down below 0.16 in. (4 mm)
The effectiveness of the tires as
snow tires is lost.

6027-3. Do-it-yourself maintenance
When replacing wheels, care
should be taken to ensure that
they are equivalent to those
removed in load capacity, diam-
eter, rim width and inset
*.
Replacement wheels are avail-
able at your Toyota dealer.
*: Conventionally referred to as off- set.
Toyota does not recommend
using the following:
 Wheels of different sizes or
types
 Used wheels
 Bent wheels that have been
straightened
■When replacing wheels (vehi-
cles with tire p ressure warning
system)
The wheels of your vehicle are
equipped with tire pressure warning
valves and transmitters that allow
the tire pressure warning system to
provide advance warning in the
event of a loss in tire inflation pres-
sure. Whenever wheels are
replaced, tire pressure warning
valves and transmitters must be
installed. ( P.589, 603)
WA R N I N G
■Proper inflation is critical to
save tire performance
Keep your tires properly inflated.
If the tires are not properly
inflated, the following conditions
may occur which could lead to an
accident resulting in death or seri-
ous injury:
●Excessive wear
●Uneven wear
●Poor handling
●Possibility of blowouts resulting
from overheated tires
●Air leaking from between tire
and wheel
●Wheel deformation and/or tire
damage
●Greater possibilit y of tire dam-
age while driving (due to road
hazards, expansion joints,
sharp edges in the road, etc.)
NOTICE
■When inspecting and adjust-
ing tire inflation pressure
Be sure to put the tire valve caps
back on.
If a valve cap is not installed, dirt
or moisture may get into the valve
and cause an air leak, resulting in
decreased tire inflation pressure.
Wheels
If a wheel is bent, cracked or
heavily corroded, it should
be replaced. Otherwise, the
tire may separate from the
wheel or cause a loss of
handling control.
Wheel selection

6799-1. Specifications
9
Vehicle specifications
SAE 0W-16 is the best choice
for good fuel economy and good
starting in cold weather.
If SAE 0W-16 is not available,
SAE 0W-20 oil may be used.
However, it must be replaced
with SAE 0W-16 at the next oil
change.Outside temperature
Oil viscosity (0W-16 is explained
here as an example):
• The 0W in 0W-16 indicates the characteristic of the oil
which allows cold startability.
Oils with a lower value before the W allow for easier starting
of the engine in cold weather.
• The 16 in 0W-16 indicates the viscosity characteristic of the
oil when the oil is at high tem-
perature. An oil with a higher
viscosity (one with a higher
value) may be better suited if
the vehicle is operated at high
speeds, or under extreme
load conditions.
How to read oil container label:
API registered mark is added to
some oil containers to help you
select the oil you should use.
*: The coolant capacity is the quantity of reference.
If replacement is ne cessary, contact your Toyota dealer.
A
Cooling system
Capacity*Gasoline engine7.1 qt. (6.7 L, 5.9 Imp. qt.)
Power control unit2.1 qt. (2.0 L, 1.8 Imp. qt.)
Coolant type
Use either of the following:
“Toyota Super Long Life Coolant”
 Similar high-quality ethylene gly-
colbased non-silic ate, non-amine,
non-nitrite, and non-borate cool-
ant with long-life hybrid organic
acid technology
Do not use plain water alone.

6919-1. Specifications
9
Vehicle specifications
■Temperature A, B, C
The temperature grades are A
(the highest), B, and C, repre-
senting the tire’s resistance to
the generation of heat and its
ability to dissipate heat when
tested under controlled condi-
tions on a specified indoor labo-
ratory test wheel.
Sustained high temperature can
cause the material of the tire to
degenerate and reduce tire life, and
excessive temperature can lead to
sudden tire failure.
Grade C corresponds to a level of performance which all passenger
car tires must meet under the Fed-
eral Motor Vehicle Safety Standard
No. 109.
Grades B and A represent higher
levels of performance on the labo-
ratory test wheel than the minimum
required by law.
Warning: The temperature grades
of a tire assume tha
t it is properly
inflated and not overloaded.
Excessive speed, underinflation, or
excessive loading, either sepa-
rately or in combination, can cause
heat buildup and possible tire fail-
ure.
Glossary of tire terminology
Tire related termMeaning
Cold tire inflation pres-
sureTire pressure when the vehicle has been parked
for three hours or more, or has not been driven
more than 1 mile or 1.5 km under that condition
Maximum inflation pres-
sureThe maximum cold inflated pressure to which a
tire may be inflated, shown on the sidewall of
the tire
Recommended inflation
pressureCold tire inflation pressure recommended by a
manufacturer
Accessory weight
The combined weight (in excess of those stan-
dard items which may be replaced) of transmis-
sion, power steering, power brakes, power
windows, power seats, radio and heater, to the
extent that these items are available as factory-
installed equipment (whether installed or not)
Curb weight
The weight of a motor vehicle with standard
equipment, including th e maximum capacity of
fuel, oil and coolant, and if so equipped, air con-
ditioning and additional weight optional engine

6929-1. Specifications
Maximum loaded vehicle
weight
The sum of:
(a) Curb weight
(b) Accessory weight
(c) Vehicle capacity weight
(d) Production options weight
Normal occupant weight
150 lb. (68 kg) times the number of occupants
specified in the second column of Table 1
* that
follows
Occupant distributionDistribution of occupant s in a vehicle as speci-
fied in the third column of Table 1
* below
Production options weight
The combined weight of installed regular pro-
duction options weighing over 5 lb. (2.3 kg) in
excess of the standard items which they
replace, not previously considered in curb
weight or accessory weight, including heavy
duty brakes, ride leveler s, roof rack, heavy duty
battery, and special trim
RimA metal support for a ti re or a tire and tube
assembly upon which the tire beads are seated
Rim diameter
(Wheel diameter)Nominal diameter o f the bead seat
Rim size designationRim diameter and width
Rim type designationThe industry manufacture r’s designation for a
rim by style or code
Rim widthNominal distance between rim flanges
Vehicle capacity weight
(Total load capacity)The rated cargo and luggage load plus 150 lb.
(68 kg) times the vehicl e’s designated seating
capacity
Vehicle maximum load on
the tireThe load on an individual tire that is determined
by distributing to each ax le its share of the max-
imum loaded vehicle weight, and dividing by two
Vehicle normal load on
the tire
The load on an individual tire that is determined
by distributing to each axle its share of curb
weight, accessory weight, and normal occupant
weight (distributed in accordance with Table 1
*
below), and dividing by two
Tire related termMeaning