sport mode TOYOTA RAV4 HYBRID 2020 Warranties & Maintenance Guides (in English)

9Introduction
INTRODUCTION
W
e realize that your condence
in the quality and reliability
of our products was a key
factor in your decision to buy a Toyo t a .
We also know how disruptive the loss
of transportation can be to your daily
routine. That’s why we’re pleased
to offer you the benets of our
Transportation Assistance Policy.
Under this policy, you are eligible
for transportation assistance if your
Toyo t a must be kept overnight for
warranty-covered repairs. The policy
applies when your vehicle must be kept
overnight for any of the following reasons:
• The warranty repairs will take longer
than one day to complete.
• The warrantable condition requires
extensive diagnosis.
• The parts needed for the warranty
repairs are not readily available and
your vehicle is inoperative or unsafe
to drive. The
policy does not apply when warranty
repairs can be completed in one day but
the vehicle must be kept overnight due to
dealer or owner scheduling conicts.
The Transportation Assistance Policy
applies for the duration of the New Vehicle
Limited Warranty. The policy applies to all
2020 model-year Toyo t a s sold and
serviced by authorized Toyo t a dealerships
in the mainland United States and Alaska.
For further details, please consult your
Toyo t a dealer.
TRANSPORTATION ASSISTANCE