TOYOTA RAV4 PHEV 2021 Owners Manual
Manufacturer: TOYOTA, Model Year: 2021, Model line: RAV4 PHEV, Model: TOYOTA RAV4 PHEV 2021Pages: 666, PDF Size: 161.28 MB
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2-1. Plug-in hybrid system
Plug-in hybrid system
charge will deplete quickly. Also,  
EV driving may be canceled by 
rapid acceleration or vehicle 
speed. 
 Restrain your speed as much as  
possible. The distance that can 
be driven in EV mode will reduce 
considerably at high speeds.
*: The EV driving range can be checked  
using the multi-information display. 
( →P.181)
■When in AUTO EV/HV mode 
Only the electric motor is used for  
EV driving* during normal driving,  
but when the accelerator pedal is 
strongly depressed, the gasoline 
engine starts. ( →P.90) 
Also, when the hybrid battery (trac - 
tion battery) level is low, the mode 
switches to HV mode automatically 
the same as in EV mode. 
AUTO EV/HV mode i s suitable for  
driving conditions when more 
power is required, such as for driv - 
ing uphill or accelerating suddenly. 
However, because the gasoline 
engine will start more easily, it is 
recommended to drive in EV mode 
usually.
*: The EV driving range can be checked  
using the multi-information display. 
( →P.181)
■When in HV mode 
The vehicle can be used in the  
same way as a standard hybrid 
vehicle. 
In HV mode, controls are primarily  
carried out as follows in accor - 
dance with the driving conditions. 
 The gasoline engine stops* when  
the vehicle is stopped. 
 During start off, the electric  
motor (traction motor) drives the 
vehicle. 
 During normal driving, the gaso- 
line engine and electric motor 
(traction motor) are controlled 
effectively, and  the vehicle is  
driven with optimum fuel effi - 
ciency. Also, when necessary, 
the electric motor (traction 
motor) operates as  an electrical  
generator to charge the hybrid 
battery (traction battery). 
 When the accelerator pedal is  
depressed heavily, drive force 
from both the gasoline engine 
and the electric motor (traction 
motor) is used to accelerate.
*: When the hybrid battery (traction bat - 
tery) requires char ging or the engine  
is warming up, etc., the gasoline 
engine will not autom atically stop.  
( →P.91)
■When braking (regenerative  
braking) 
The electric motor (traction motor)  
charges the hybrid battery (traction 
battery). 
The EV driving range can be  
extended by actively using this 
regenerative braking to store elec - 
tricity in the hybrid battery (traction 
battery). 
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902-1. Plug-in hybrid system
Moreover, as fuel consumption is  
also reduced when in HV mode, the 
regenerative braking system can be 
used effectively.
■Regenerative braking 
In the following situations, kinetic energy  is converted to electric energy and  
deceleration force can be obtained in 
conjunction with the  recharging of the  hybrid battery (traction battery).
●The accelerator pedal is released while driving with the shift lever in D or  
S.
●The brake pedal is  depressed while  
driving with the shift lever in D or S.
■EV driving range
●The EV driving range is displayed on 
the multi-information display. 
( →P.181)
●The EV driving range changes in  
accordance with the  charge status of  the hybrid battery ( traction battery),  
the speed of the vehicle, etc.
●Even if there is enough charge 
remaining in t he hybrid battery (trac- 
tion battery), EV  driving may be can- celed and both gasoline engine and  
electric motor are used depending on 
the situation. ( →P.90)
■EV indicator 
The EV indicator comes on when the  vehicle is driven usin g only the electric  
motor (traction moto r) or the gasoline  
engine is stopped.The on/off operation  of the EV indicator can be changed.  
( →P.186)
■After EV mode has switched to HV  
mode due to low hybrid battery  (traction battery) charge 
If the hybrid battery ( traction battery) is  
regenerated by driving continuously  down a long slope, the EV driving range  
etc. will be displaye d on the multi-infor- 
mation display and EV mode will be  automatically switched to. 
If EV mode is not  switched to even  
though EV driving range is being dis - played, EV mode can be switched to by  
pressing the EV/HV mode selection 
switch.
■Gasoline engine operation in EV  mode or AUTO EV/HV mode 
Even if there is a su fficient amount of  
electricity remaining in the hybrid battery  (traction battery) and EV driving range  
( →P.181) is being displayed on the  
multi-information display, EV driving  (driving using only the electric motor)  
may be canceled and both gasoline 
engine and electric motor are used  depending on the situation (EV driving  
will be returned to automatically after EV 
driving becomes possible again). 
EV driving may be canceled automati - 
cally in the follo wing circumstances*1:
●When vehicle speed is more than  
approximately 135  km/h (84 mph).
●When power is needed temporarily,  
for example when the accelerator  
pedal is depressed firmly or when  
accelerating suddenly.*2
●When the temperatu re of the hybrid  
system is high. The vehicle has been left in the sun,  
driven on a hill, driven at high speeds, 
etc.
●When the temperatu re of the hybrid  
system is low.
●When the heater is  switched on when  
the outside temperature is below 
about -10°C (14°F).
●When the windshield defogger switch 
is pressed. ( →P.453)
●When the system determines that the  
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2-1. Plug-in hybrid system
Plug-in hybrid system
gasoline engine needs to be started.*1: The gasoline engine may also oper - 
ate in circumstances other than those 
listed above, depending on condi - 
tions.
*2: When driving in AUTO EV/HV mode. 
Even in EV mode, the gasoline 
engine may start, depending on the 
condition of the hybrid battery (trac - 
tion battery).
■If “Engine Started to Protect Sys - 
tem EV driving unavailable” is dis - played on the mu lti-information  
display 
EV driving may be canceled in order to  protect the hybr id system, etc. 
In this case, perform driving with the  
gasoline engine until EV driving will be  returned to automatically.
■Conditions in which the gasoline  
engine may not stop 
The gasoline engine starts and stops  automatically. Howev er, it may not stop  
automatically in the following condi - 
tions*:
●During gasoline  engine warm-up
●During hybrid battery (traction battery)  
charging
●When the temperature of the hybrid 
battery (traction batt ery) is high or low
●When the windshield defogger switch  
is pressed. ( →P.453)*: Depending on the circumstances, the  
gasoline engine may also not stop 
automatically in sit uations other than  
those above.
■Sounds and vibrations specific to a  
hybrid vehicle 
There may be no engine sound or vibra - tion even though the vehicle is able to  
move with the “READY”  indicator is illu- 
minated. For safety,  apply the parking  brake and make sure to shift the shift  
lever to P when parked. 
The following sounds o r vibrations may  
occur when the hyb rid system is operat- ing and are not a malfunction.
●Motor sounds may be heard from the engine compartment.
●Sounds may be heard from the hybrid battery (traction battery) when the  
hybrid system starts or stops.
●Relay operating sounds such as a 
snap or soft clank will be emitted from 
the hybrid battery ( traction battery),  behind the rear seats, when the hybrid  
system is started or stopped.
●Sounds from the hy brid system may  
be heard when the back door is open.
●Sounds may be heard from the trans - 
mission when the gasoline engine 
starts or stops, when driving at low  speeds, or during idling.
●Engine sounds may be heard when accelerating sharply.
●Sounds may be heard due to regener - ative braking when t he brake pedal is  
depressed or as the accelerator pedal 
is released.
●Vibration may be f elt when the gaso- 
line engine starts or stops.
●Cooling fan sounds may be heard 
from the air intake vent under the rear  seat. ( →P.98)
●Sounds may be heard from near the  hybrid battery (traction battery) in  
accordance with th e operation of the  
air conditioning syst em or “Battery  Cooler” ( →P.129).
■Maintenance, repair, recycling, and  
disposal 
Contact any authoriz ed Toyota retailer  
or Toyota authorized repairer, or any  reliable repairer regarding mainte - 
nance, repair, recycling and disposal. 
Do not dispose of the vehicle yourself.
I n  o r d e r  t o  m a k e  E V  m o d e  o r  A U T O   
EV/HV mode available, charge the 
Charging ( →P.105) 
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922-1. Plug-in hybrid system
hybrid battery (traction battery)  
from an external power source 
before using the vehicle.
Even if charging t he hybrid battery  
(traction battery)  has not been com- 
pleted, the vehicle can be driven. How - 
ever, if there is not enough charge 
remaining, it is possible that the vehicle 
cannot be driven in EV mode or AUTO 
EV/HV mode, or the EV driving range 
will become shorter.
■Refilling fuel 
Plug-in hybrid vehicl es can be driven  
using electricity charged from an exter - 
nal power source. However, as the gas - oline engine is used depending on the  
situation ( →P.90) even if in EV mode or  
AUTO EV/HV mode,  and the gasoline  engine is provided on board as a power  
source for driving in HV mode, it is 
needed to refueling the vehicle.  
Check the fuel amount and refill immedi - 
ately when the fuel level becomes low. 
( →P.342)
■If the vehicle is not used for a long  
time
●The 12-volt battery may discharge. In 
this event, charge t he 12-volt battery.  ( →P.606) 
In order to prevent t he hybrid battery  
(traction battery) from becoming  
extremely low in c harge, charge the  hybrid battery (trac tion battery) from  
external power source or start the 
hybrid system at least once every 2 or  3 months, and turn  the power switch  
off after the gasoline engine has 
stopped automatically. (If the gasoline  engine does not sta rt up even after  
approximately 10  seconds have  
passed since the “READY” indicator  came on, the power switch can be  
turned to off without any further 
action.) When the 12-volt battery is dis - 
charged, refer to “If  the 12-volt battery  
is discharged” ( →P.606) and perform  the correction procedure.
●When the vehicle is left with the AC charging cable co nnected, the elec- 
tricity consumption amount of the 12-
volt battery increas es due to controls,  such as the system  checking, operat- 
ing. When the AC charging cable is 
not needed, immediately remove it  from the vehicle.
When driving with the gasoline  
engine stopped, a sound, which 
changes in accord ance with the  
driving speed, wil l be played in  
order to warn people nearby of the 
vehicle’s approach. The sound will 
stop when the vehicle speed 
exceeds approximately 25 km/h (15 
mph).
■Acoustic Vehicle Alerting System 
In the following cases, the Acoustic  
Vehicle Alerting System may be difficult  for surrounding people to hear.
●In very noisy areas
●In the wind or the rain 
Acoustic Vehicle Alerting  
System 
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2-1. Plug-in hybrid system
Plug-in hybrid system
Also, as the Acoustic Vehicle Alerting  
System is installed on the front of the  vehicle, it may be more difficult to hear  
from the rear of the vehicle compared to 
the front.
■When “Acoustic Vehicle Alerting  System Malfunction Visit your  
Dealer” is displaye d on the multi- 
information display 
The Acoustic Vehicle Alerting System  
may be malfunctioning. Have the vehicle 
inspected by any authorized Toyota  retailer or Toyota authorized repairer, or  
any reliable repairer immediately. 
Page 96 of 666

942-1. Plug-in hybrid system 
The illustration is an example fo r explanation and may differ from the actual item.
Caution label 
High voltage cables (orange) 
Power control unit
DC/DC converter 
Rear electric motor (traction motor) 
AC charging inlet
Service plug
Onboard traction battery charger
Plug-in hybrid system precautions
Take care when handling the hybr id system, as it contains a high  
voltage system (about 650V at maximum) as well as parts that 
become extremely hot when the hy brid system is operating. Obey  
the caution labels attached to the vehicle.
System components
A
B
C
D
E
F
G
H 
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2-1. Plug-in hybrid system
Plug-in hybrid system
Hybrid battery (traction battery) 
Front electric motor (traction motor)
Air conditioning compressor 
Junction box
■Running out of fuel 
When the vehicle has run out of fuel and  
the hybrid system c annot be started,  refuel the vehicle with at least enough  
gasoline to make the low fuel level warn - 
ing light ( →P.575) go off. If there is only  a small amount of fuel, the hybrid sys - 
tem may not be able to start. (The stan - 
dard amount of fuel  is about 8.8 L [2.3  gal., 1.9 Imp.gal.], w hen the vehicle is  
on a level surface. This value may vary 
when the vehicle is  on a slope. Add  extra fuel when the  vehicle is inclined.)
■Electromagnetic waves
●High voltage parts and cables on the  hybrid vehicles incorporate electro - 
magnetic shielding, and therefore emit 
approximately the  same amount of  electromagnetic waves as conven - 
tional gasoline powered vehicles or 
home electronic appliances.
●Your vehicle may cause sound inter - 
ference in some third party-produced  radio parts.
■Effect of magnetic forces 
If objects that generate  strong magnetic  
forces, such as large speakers, are  placed inside the luggage compartment  
or installed nearby, the generated mag - 
netic forces may negatively affect the  hybrid system.
■Hybrid battery (tr action battery)  
(lithium-ion battery) 
The hybrid battery (traction battery) has  a limited service life. 
The hybrid battery (traction battery)  
capacity (the ability to hold a charge)  reduces with time a nd use in the same  
way as other rechargeable batteries. 
The extent at which capacity reduces  
changes drastically depending on the  
environment (ambient temperature, etc.) 
and usage conditions, such as how the 
vehicle is driven and how the hybrid bat - tery (traction battery) is charged. This is  
a natural characteristic of lithium-ion 
batteries, and is not  a malfunction. Also,  even though the EV driving range  
becomes shorter when the hybrid bat - 
tery (traction batter y) capacity reduces,  vehicle performance does not signifi - 
cantly become worse. 
In order to reduce th e possibility of the  capacity reducing, follow the directions  
listed on P.134, “Capacity reduction of 
the hybrid battery ( traction battery)”.
■Starting the hybrid system in an  extremely cold environment 
When the hybrid battery (traction bat - 
tery) is extremely c old (below approxi- mately -30°C [-22°F]) under the  
influence of the outsi de temperature, it  
may not be possible to start the hybrid  system. In this case , try to start the  
hybrid system again after the tempera - 
ture of the hy brid battery increases due  to the outside temperature increase etc.
■Declaration of conformity 
This model conform s to hydrogen emis- 
sions according to regulation ECE100  (Battery electric vehicle safety).
I
J
K
L
WARNING
■High voltage precautions 
The vehicle has high voltage DC and  
AC systems as well  as a 12-volt sys- tem. DC and AC high voltage is very  
dangerous and can cause severe 
burns and electric shock that may  result in death or serious injury. 
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962-1. Plug-in hybrid system
WARNING
●Never touch, disassemble, remove  
or replace the high voltage parts, 
cables or their connectors.
●The hybrid system will become hot 
after starting a s the system uses  high voltage. Be careful of both the  
high voltage and the high tempera - 
ture, and always obe y the caution  
labels attached  to the vehicle.
●Never try to open the service plug  
access hole located in the luggage  compartment. The service plug is  
used only when the  vehicle is ser- 
viced and is subject to high voltage.
■Road accident cautions 
Observe the following precautions to  reduce the risk of d eath or serious  
injury:
●Pull your vehicle off the road, apply 
the parking brake,  shift the shift  
lever to P, and tu rn the hybrid sys- tem off.
●Do not touch the high voltage parts, cables and connectors.
●If electric wires are exposed inside or outside your vehi cle, an electric  
shock may occur.  Never touch  
exposed electric wires.
●Do not touch the battery if liquid is  leaking from or adhering to it. 
If electrolyte ( carbonic-based  
organic electrolyte) from the hybrid  battery (traction battery) comes into  
contact with the eyes or skin, it 
could cause blindness or skin  wounds. In the unlik ely event that it  
comes into contact with the eyes or 
skin, wash it off immediately with a  large amount of w ater, and seek  
immediate medical attention.
●If electrolyte is leaking from the 
hybrid battery (traction battery), do 
not approach the vehicle. Even in the unlikely event that the  
hybrid battery (traction battery) is 
damaged, the internal construction  of the battery wil l prevent a large  
amount of electrolyte from leaking 
out. However, any electrolyte that  does leak out will g ive off a vapor.  
This vapor is an irritant to skin and 
eyes and could c ause acute poi- soning if inhaled.
●Do not bring burning or high-tem - perature items close to the electro - 
lyte. The electrolyte may ignite and 
cause a fire.
●If a fire occurs in the hybrid vehicle, 
leave the vehicle as soon as possi - ble. Never use a f ire extinguisher  
that is not meant fo r electric fires.  
Using even a small amount of water  may be dangerous.
●If your vehicle nee ds to be towed,  do so with front wheels raised. If the  
wheels connected  to the electric  
motor (traction motor) are on the  ground when towing, the motor may  
continue to generate electricity. 
This may cause a fire. ( →P.563)
●Carefully inspect the ground under  
the vehicle. If you find that liquid 
has leaked onto the ground, the fuel  system may have been damaged.  
Leave the vehicle as soon as possi - 
ble. 
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Plug-in hybrid system
WARNING
■Hybrid battery ( traction battery)
●Your vehicle contains a sealed lith- 
ium-ion battery.
●Never resell, hand over or modify 
the hybrid battery . To prevent acci- dents, hybrid batteries that have  
been removed from a disposed 
vehicle are collected through any 
authorized Toyota retailer or Toyota  authorized repairer, or any reliable  
repairer. Do not dispose of the bat - 
tery yourself. Unless the battery is  properly collected, the following  
may occur, resulting in death or 
serious injury: 
• The hybrid battery may be illegally  
disposed of or dumped, and it is  hazardous to the environment or  
someone may touch a high voltage 
part, resulting in  an electric shock. 
• The hybrid battery is intended to be  
used exclusively with your hybrid  vehicle. If the hybrid battery is used  
outside of your vehicle or modified 
in any way, accidents such as elec - tric shock, heat generation, smoke  
generation, an ex plosion and elec- 
trolyte leakage may occur. When reselling or handing over  
your vehicle, the  possibility of an  
accident is extremely high because  the person receiving the vehicle  
may not be aware of these dangers.
●If your vehicle is  disposed of with- out the hybrid bat tery having been  
removed, there is a danger of seri - 
ous electric shock if high voltage  parts, cables and their connectors  
are touched. In t he event that your  
vehicle must be disposed of, the  hybrid battery mus t be disposed of  
by any authorized Toyota retailer or 
Toyota authorized repairer, or any  reliable repairer, or a qualified ser - 
vice shop. If the hybrid battery is 
not disposed of properly, it may  cause electric shock that can result  
in death or serious injury.
■Caution while driving 
If the vehicle under floor area  
receives strong shock or impact while  driving, stop the vehicle in a safe area  
and check around th e bottom of the  
vehicle. If there is damage to the  hybrid battery (traction battery) or liq - 
uid leakage, it may lead to a vehicle 
fire, etc. Do not touch the vehicle and  immediately contac t any authorized  
Toyota retailer or Toyota authorized 
repairer, or any reliable repairer.
■Modifications 
Do not modify the v ehicle to make the  height lower. 
It is easier for the hybrid battery (trac - 
tion battery) in the  under floor area to  come in contact with the ground when  
the vehicle is lowered. If the hybrid 
battery (traction bat tery) is damaged,  a vehicle fire may occur which could  
lead to death or  serious injury. 
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982-1. Plug-in hybrid system
There is an air intake vent under  
the rear seat for cooling the DC/DC 
converter. 
Blocking the air intake vent may  
prevent the plug-in hybrid system 
from operating properly. 
When a certain level of impact is  
detected by the im pact sensor, the  
emergency shut off system blocks 
off the high voltage current and 
NOTICE
■Notice about fuel
●For plug-in hybrid vehicles, fuel  
may remain in the tank for a long  time and undergo changes in qual - 
ity depending on the how the vehi - 
cle is used. Refuel at least 20 L (5.3  gal., 4.4 Imp.gal. ) of fuel every 12  
months (refuel a tot al of at least 20  
L [5.3 gal., 4.4 Imp.gal.] over a 12-
month period), as this may affect  components of the fuel system or  
the gasoline engine.
●If the vehicle has not been refueled 
for a certain amount of time and it is 
possible that the quality of the fuel  remaining in the tank has changed,  
“No New Fuel has been Added 
Recently Please refuel” is displayed  on the multi-information display  
when the power switch is turned to 
ON. If the message  is displayed,  refuel the vehicle immediately.
DC/DC converter air intake  
vent
NOTICE
■DC/DC converter air intake vent
●Make sure not to block the air  
intake vent with anything, such as a  seat cover, plastic cover, or lug - 
gage. Blocking the air intake vent 
may prevent the plug-in hybrid sys - tem from operating properly.
●When dust etc. has accumulated in  
the air intake ven t, clean it with a  vacuum cleaner to prevent the vent  
from clogging.
●Do not wet or a llow foreign sub- 
stances to enter the air vent as this 
may cause a shor t circuit and dam- age the DC/DC converter.
●Do not carry large amounts of water such as water cooler bottles in the  
vehicle. If water spills onto the 
DC/DC converter, the converter  may be damaged. Have the vehicle  
inspected by any  authorized Toyota  
retailer or Toyota authorized  repairer, or any reliable repairer.
●A filter is installed to the air intake vent. When the filter remains  
noticeably dirty even after cleaning 
the air intake vent, filter cleaning or  replacement is recommended.  
When cleaning the  filter, refer to  
P.536.
●If “Maintenance required for DCDC 
converter cooling parts See  Owner’s Manual” is shown on the  
multi-information display, the air 
intake vent and filter may be  clogged. Refer to P.536 for informa - 
tion on how to clean the air intake 
vent.
Emergency shut off system