TOYOTA RAV4 PHEV 2021 Owners Manual
Manufacturer: TOYOTA, Model Year: 2021, Model line: RAV4 PHEV, Model: TOYOTA RAV4 PHEV 2021Pages: 666, PDF Size: 161.28 MB
Page 581 of 666

579
8 
8-2. Steps to take in an emergency
When trouble arises
A warning message about an operation  
of the brake pedal m ay be shown while  
the driving suppor t systems such as  
PCS (Pre-Collis ion system) (if  
equipped) or the dynamic radar cruise 
control with full- speed range (if  
equipped) is operating. If a warning 
message is shown, be sure to deceler - 
ate the vehicle or follow an instruction 
shown on the multi-in formation display. 
• A warning message is shown when  
Brake Override System operates.  ( →P.301, 574) 
• A warning message is shown when 
Drive-Start Control or Parking Support  Brake function (if  equipped) operates  
( →P.301, 420). Follow the instructions  
on the multi-information display.
●If a message about  an operation of  
the power switch is shown  
An instruction for operation of the power  
switch is shown when the incorrect pro - 
cedure for starting the hybrid system is 
performed or the power switch is oper - 
ated incorrectly. Follow the instructions 
shown on the multi-in formation display  
to operate the pow er switch again.
●If a message about a shift lever opera- 
tion is shown  
To prevent the shift lever from being  
operated incorrectly or the vehicle from 
moving unexpectedly, a message that 
requires shifting the shift lever may be 
shown on the multi-in formation display.  
In that case, follow the instruction of the 
message and shift the shift lever.
●If a message or image about an  
open/close state of  a part or replen- 
ishment of a consumable is shown  
Confirm the part indicated by the multi- 
information display or a warning light, 
and then perform the coping method 
such as closing the open door or replen - 
ishing a consumable.
■If a message that indicates the  
need for visiting any authorized  Toyota retailer or Toyota autho - 
rized repairer, or any reliable 
repairer is displayed 
The system or part sh own on the multi- 
information display is malfunctioning. 
Have the vehicle inspected by any  authorized Toyota r etailer or Toyota  
authorized repairer, or any reliable 
repairer immediately. 
■If a message that indicates the  need for referring to Owner’s Man - 
ual is displayed
●If the following messages are shown, 
follow the instructions, accordingly.
• “Blind Spot Monitor Unavailable”  ( →P.394, 578) 
• “RCTA Unavailable” ( →P.394, 578) 
• “Engine Coolant Temp High”  ( →P.611) 
• “Exhaust Filter Full” ( →P.437)
●If the following messages are shown,  
there may be a malfunction. Immedi - 
ately stop the vehicle in a safe place  and contact any authorized Toyota  
retailer or Toyota authorized repairer, 
or any reliable repairer. Continuing to  drive the vehicle may be dangerous. 
• “Plug-in charging system malfunction”
• “Hybrid System Malfunction” • “Charging System Malfunction” 
• “Check Engine”
• “Hybrid Battery System Malfunction” • “Accelerator System Malfunction” 
• “Smart Entry & Start System Malfunc - 
tion”
●If the following messages are shown, 
there may be a malfunction. Immedi - ately have the vehi cle inspected by  
any authorized Toyota retailer or 
Toyota authorized repairer, or any reli - 
able repairer. • “Oil Pressure Low” 
• “Braking Power Low”
●If any of the following messages are 
shown on the multi-information dis - 
play, the vehicle ma y have run out of  fuel. Stop the vehicle in a safe place  
and, if the fuel leve l is low, refuel the  
Page 582 of 666

5808-2. Steps to take in an emergency 
vehicle. 
• “Hybrid System Stopped” • “Engine Stopped”
●If “Maintenance required for DCDC converter cooling parts See Owner’s  
Manual” is shown, the filter may be 
clogged, the air intake vent may be  blocked, or there may be a gap in the  
duct. Therefore, perform the following 
correction procedure. • If the air intake v ent or filter of the  
DC/DC converter are dirty, perform 
the procedures on P.536 to clean  them. 
• If the warning message is shown 
when the air intake  vent and filter of  the DC/DC converter  are not dirty,  
have the vehicle inspected at any 
authorized Toyota retailer or Toyota  authorized repairer, or any reliable  
repairer.
●If “12-Volt Battery Charging System 
Malfunction Stop in a Safe Place See 
Owner’s Manual” is shown 
Indicates a malfunct ion in the vehicle’s  
charging system. Pull over and stop the 
vehicle as soon as it is safe to do so. 
While the message is displayed, the  
functions of the air  conditioning, etc.  
may be partially  limited in order to  
reduce the power consumption of the 
12-volt battery.
■If “Hybrid System Overheated Out - put Power Reduced” is shown 
The message may be shown when driv - 
ing under severe ope rating conditions.  (For example, when driving up a long  
steep hill or drivi ng up a steep hill in  
reverse.) 
Coping method:  →P.611
■If “Traction Battery Needs to be  Protected Refrain from the Use of N  
Position” is shown 
This message may be displayed when  the shift lever is in N. 
As the hybrid battery  (traction battery)  
cannot be charged when the shift lever  
is in N, shift the shift lever to P when the  
vehicle is stopped.
■If “Traction Battery Needs to be  Protected Shift into P to Restart” is  
shown 
This message is displayed when the  hybrid battery (trac tion battery) charge  
has become extremely low because the 
shift lever has been left in N for a certain  amount of time. 
When operating the vehicle, shift to P  
and restart the  hybrid system.
■If “Shift to P when Parked” is  shown 
Message is displayed  when the driver’s  
door is opened without turning the  power switch to OFF  with the shift lever  
in any position other than P. 
Shift the shif t lever to P.
■If “Shift is in N Release Accelerator  Before Shifting” is shown 
Message is displaye d when the acceler- 
ator pedal has been  depressed and the  shift lever is in N. Release the accelera - 
tor pedal and shift the shift lever to D or 
R.
■If “Press Brake when Vehicle is  Stopped Hybrid System may Over - 
heat” is shown 
Message is displaye d when the acceler- ator pedal is depressed to maintain the  
vehicle position when stopped on a 
upward slope, etc. 
If this continues, the hybrid system may  
overheat. 
Release the accelerator pedal and  depress the brake pedal.
■If “Auto Power OFF to Conserve  
Battery” is shown 
Power was turned off due to the auto - 
matic power o ff function. 
Next time when starting the hybrid sys - 
tem, operate  the hybrid system for  
approximately 5 minutes to recharge the  12-volt battery. 
Page 583 of 666

581
8 
8-2. Steps to take in an emergency
When trouble arises
■If “Engine Oil Level Low Add or  
Replace” is displayed 
The engine oil level may be low. Check  
the level of the engine oil, and add 
engine oil if necessary. This message  may be displayed if the vehicle is  
stopped on a slope. Move the vehicle to 
a level surface and check if the mes - sage disappears.
■If a message that indicates the mal - 
function of fron t camera is dis- 
played (if equipped) 
The following systems may be sus - 
pended until the prob lem shown in the  
message is resolved. ( →P.353, 568)
●PCS (Pre-Collision System)*
●LTA (Lane Tracing Assist)*
●Automatic High Beam*
●RSA (Road Sign Assist)*
●Dynamic radar cruise control with full- 
speed range* 
*: If equipped
■If “Radar Cruise Control Unavail - 
able See Owner ’s Manual” is  
shown (if equipped) 
The dynamic radar cru ise control with  full-speed range system (if equipped) is  
suspended temporarily or until the prob - 
lem shown in the message is resolved.  (causes and coping methods:  →P.353)
■If “Radar Cruise Control Unavail- 
able” is shown (if equipped) 
The dynamic radar cru ise control with  full-speed range system (if equipped)  
cannot be used temporarily. Use the 
system when it bec omes available  again.
■Warning buzzer 
→ P.576
WARNING
■If a warning light comes on or a  
warning buzzer sounds when a 
warning message is shown on  the multi-information display 
→ P.577
NOTICE
■“High Power Consumption Par- tial Limit On AC/Heater Opera - 
tion” is frequently shown 
There is a possible malfunction relat - ing to the chargin g system or the 12- 
volt battery may b e deteriorating.  
Have the vehicle inspected by any  authorized Toyota retailer or Toyota  
authorized repairer, or any reliable 
repairer.
■If “Maintenance required For 
Traction Battery A t Your Dealer”  is shown 
The hybrid battery (traction battery) is  
scheduled to be inspected or 
replaced. Have the vehicle inspected  by any authorized Toyota retailer or  
Toyota authorized repairer, or any 
reliable repairer immediately.
●Continuing to drive the vehicle with - 
out having the hybr id battery (trac- 
tion battery) inspected will cause  the hybrid system  not to start.
●If the hybrid system does not start,  contact any autho rized Toyota  
retailer or Toyota authorized 
repairer, or any reliable repairer  immediately. 
Page 584 of 666

5828-2. Steps to take in an emergency
Stop the vehicle in a safe place  
on a hard, flat surface. 
 Set the parking brake. 
 Shift the shift lever to P. 
 Turn off the intrusion sensor and  
tilt sensor (if equipped) ( →P.79) 
 Stop the hybrid system. 
 Turn on the emergency flashers.  
( →P.560) 
 For vehicles with power back  
door: Turn off the power back 
door system. ( →P.213) 
 Check the degree of the tire  
damage. 
A tire should only be repaired with  
the emergency tire puncture repair 
kit if the damage is caused by a nail 
or screw passing through the tire 
tread.
• Do not remove the nail or screw 
from the tire. Removing the 
object may widen the opening 
and prevent emergency repair 
with the repair kit.
• To avoid sealant leakage, move 
the vehicle unt il the area of the  
puncture, if known, is positioned 
at the top of the tire.
If you have a flat tire  
(vehicles without spare 
tire)
Your vehicle is not equipped  
with a spare tire, but instead is 
equipped with an emergency 
tire puncture repair kit.
A puncture caused by a nail or 
screw passing through the tire 
tread can be repaired tempo - 
rarily using the emergency tire 
puncture repair kit. (The kit 
contains a bottle of sealant. 
The sealant can be used only 
once to temporarily repair one 
tire without removing the nail 
or screw from the tire.) 
Depending on the damage con - 
dition of the flat tire, it may not 
be able to repaired with the 
emergency tire puncture repair 
kit. ( →P.583) 
After temporarily repairing the 
tire with the kit , have the tire  
repaired or replaced by any 
authorized Toyota retailer or 
Toyota authorized repairer, or 
any reliable repairer.
WARNING
■If you have a flat tire 
Do not continue drivi ng with a flat tire. 
Driving even a shor t distance with a  
flat tire c an damage the tire and the  
wheel beyond repair, which could  result in an accident. 
Driving with a flat tire may cause a cir - cumferential groove on the side wall.
In such a case, the tire may explode when using a repair kit.
Before repairing the vehicle 
Page 585 of 666

583
8 
8-2. Steps to take in an emergency
When trouble arises
■A flat tire that c annot be repaired  with the emergency tire puncture  
repair kit 
In the following cases, the tire cannot be  repaired with the emergency tire punc - 
ture repair kit. Con tact any authorized  
Toyota retailer or  Toyota authorized  
repairer, or any reliable repairer.
●When the tire is damaged due to driv - 
ing without sufficient air pressure
●When the tire lost a ir pressure due to  
a crack or damage in the tire sidewall
●Whe n t he t ir e is  v is ibl y  se par a ted  fr o m 
the wheel
●When the cut or damage to the tread 
is 4 mm (0.16 in .) long or more
●When the wheel is damaged
●When two or more tires have been  punctured
●When there is more than one hole or cut in the damaged tire
●When the sealant has expired
Jack (if equipped)*1, 2
Emergency tire puncture repair kit 
Towing eyelet
Location of the emergency tire puncture repair kit, jack and  
tools
A
B
C 
Page 586 of 666

5848-2. Steps to take in an emergency
Jack handle (if equipped) 
Wheel nut wrench  (if equipped)
*1: Taking out the jack (→P.590)
*2: Use of the jack (→P.596)
■Bottle 
Sticker
■Compressor 
Air pressure gauge 
Compressor switch 
Power plug
Hose
Air release cap
■Note for checking the emergency  tire puncture repair kit 
Check the sealant e xpiry date occasion- 
ally. The expiry date is shown on the  bottle. Do not use sealant whose expiry  
date has already passed. Otherwise, 
repairs conducted using the emergency  tire puncture repair kit may not be per - 
formed properly.
■Emergency tire puncture repair kit
●The emergency tire puncture repair kit 
is for filling the car tire with air.
●The sealant has a  limited life span.  
The expiry date is  marked on the bot- 
tle. The sealant s hould be replaced  before the expiry date. Contact any  
authorized Toyota r etailer or Toyota  
authorized repairer , or any reliable  
repairer for replacement.
●The sealant stored  in the emergency  
tire puncture repair kit can be used  only once to temporarily repair a sin - 
gle tire. If the sealant in the bottle and 
other parts of the  kit have been used  and need to be replaced, contact any  
authorized Toyota r etailer or Toyota  
authorized repairer , or any reliable  repairer.
●The compressor ca n be used repeat- edly.
●The sealant can be used when the outside temperature is from -30°C (- 
22°F) to 60°C (140°F).
D
E
Emergency tire puncture  
repair kit components
A
A
B
C
D
E 
Page 587 of 666

585
8 
8-2. Steps to take in an emergency
When trouble arises
●The kit is exclusively designed for size  
and type of tires originally installed on  your vehicle. Do not use it for tires that  
a different size than the original ones, 
or for any other purposes.
●If the sealant gets on  your clothes, it  
may stain.
●If the sealant adheres to a wheel or 
the surface of the  vehicle body, the  stain may not be remo vable if it is not  
cleaned at once. Immediately wipe 
away the sealant  with a wet cloth.
●During operation of the repair kit, a  
loud operation noise is produced. This  does not indicate a malfunction.
●Do not use to check  or to adjust the  tire pressure.
1 Open the deck board.  
( →P.472). 
2 Take out the emergency tire  
puncture repair kit. 
1 Take out the repair kit from the  
plastic bag.
Attach the sticker enclosed with the  
bottle on the specified locations. (See  step  10.)
WARNING
■Do not drive the vehicle with a  
flat tire 
Do not continue driving with a flat tire.  Driving even a shor t distance with a  
flat tire c an damage the tire and the  
wheel beyond repair. 
Driving with a flat tire may cause a cir - 
cumferential groove on the side wall. 
In such a case, the tire may explode  when using a repair kit.
■Caution while driving
●Store the repair k it in the luggage  
compartment.
Injuries may result in the event of  an accident or sudden braking.
●The repair kit is e xclusively only for  your vehicle. 
Do not use repair kit on other vehi - 
cles, which could lead to an acci - dent causing death or serious  
injury.
●Do not use repair kit for tires that  are different size  than the original  
ones, or for any other purpose. If 
the tires have not been completely  repaired, it could lead to an acci - 
dent causing death or serious 
injury.
■Precautions for use of the seal - 
ant
●Ingesting the seal ant is hazardous  
to your health. If you ingest sealant, 
consume as much water as possi - ble, and then immediately consult a  
doctor.
●If sealant gets in eyes or adheres to 
skin, immediately wash it off with 
water. If discomfort persists, consult  a doctor.
Taking out the emergency  
tire puncture repair kit
Emergency repair method 
Page 588 of 666

5868-2. Steps to take in an emergency
2Pull out the hose and power  
plug from the bottom side of the 
compressor. 
3 Connect the bottle to the com- 
pressor.
Make sure to press  the bottle until its  claws are securely engaged to the  
compressor and no longer visible.
4 Connect the hose to the bottle.
Make sure to insert the hose until its  
claw is securely engaged to the bottle.
5 Remove the valve cap from the  
valve of the p unctured tire. 
6 Extend the hose. Remove the  
air release cap from the hose.
You will use the air  release cap again. 
Page 589 of 666

587
8 
8-2. Steps to take in an emergency
When trouble arises
Therefore keep it in a safe place.
7 Connect the hose to the valve.
Screw the end of the hose clockwise as  
far as possible.
8 Make sure that the compressor  
switch is off. 
9 Connect the power plug to the  
power outlet socket. ( →P.476) 
10 Attach the sticker provided with  
the tire puncture repair kit to a 
position easily seen from the 
driver’s seat. 
11 Check the specified tire inflation  
pressure.
Tire inflation pressu re is specified on  
the label on the driv er’s side pillar as  
shown. ( →P.624)
12Start the hybrid system.  
( →P.317) 
Page 590 of 666

5888-2. Steps to take in an emergency
13To inject the sealant and inflate  
the tire, turn th e compressor  
switch on. 
14 Inflate the tire until the specified  
air pressure is reached. 
The sealant will be injected and  
the pressure will spike to  
between 300 kPa (3.0 kgf/cm2  
or bar, 44 psi) and 400 kPa (4.0  
kgf/cm2 or bar, 58 psi), then  
gradually decrease. 
The air pressure gauge will be  
displayed the actual tire inflation  
pressure about 1 to 5 minutes 
after the switch is turned on.
Turn the compressor switch off and  
then check the tire i nflation pressure.  
Being careful not to  over inflate, check  
and repeat the inflat ion procedure until  
the specified tire inf lation pressure is  
reached. 
The tire can be inflated for about 5 to 20  
minutes (depending on the outside tem - 
perature). If the tire  inflation pressure is  
still lower than the specified point after 
inflation for 25 minutes, the tire is too 
damaged to be repaired. Turn the com - 
pressor switch off and contact any 
authorized Toyota r etailer or Toyota  
authorized repairer, or any reliable 
repairer. 
If the tire inflation pressure exceeds the  
specified air pressure, let out some air 
to adjust the tire inflation pressure. 
( →P.590, 624)
15With the compressor switch off,  
disconnect the hose from the 
valve on the tire and then pull 
out the power plug from the 
power outlet socket.
Some sealant may leak when the hose  is removed.
16 Install the valve cap onto the  
valve of the emergency repaired 
tire. 
17 Attach the air release cap to the  
end of the hose.
If the air release c ap is not attached,  the sealant may leak and the vehicle 
A
B