charge TOYOTA RAV4 PHEV 2021 Owners Manual

RAV4 Plug-in Hybrid_OM_OM42E06E_(EE)
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6
5
4
3
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8
7
9
Pictorial indexSearch by illustration
For safety
and security
Make sure to read through them
(Main topics: Child seat, theft deterrent system)
Plug-in hybrid
system
Plug-in hybrid system features, charging method, etc.
(Main topics: Driving tips, charging methods)
Vehicle status
information and
indicators
Reading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats, power windows)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and care
Caring for your vehicle and maintenance procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arises
What to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specifications
Vehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
IndexSearch by symptom
Search alphabetically

2TABLE OF CONTENTS
For your information ........................6
Reading this manual........................ 9
How to search ............................... 10
Pictorial index ................................ 12
1-1. For safe use
Before driving........................ 32
For safe driving ..................... 33
Seat belts .............................. 35
SRS airbags.......................... 39
Exhaust gas precautions ...... 47
1-2. Child safety
Airbag manual on-off system 48
Riding with children............... 49
Child restraint systems ......... 50
1-3. Emergency assistance
eCall...................................... 65
1-4. Theft deterrent system
Immobilizer system ............... 76
Double locking system .......... 77
Alarm .................................... 78
2-1. Plug-in hybrid system
Plug-in hybrid system features
............................................ 84
Plug-in hybrid system precau -
tions .................................... 94
Plug-in hybrid vehicle driving tips
............................................ 99
EV driving range ................. 102
2-2. Charging
Charging equipment ........... 105
AC charging cable .............. 108
Locking and unlocking the
charging port lid and charging
connector .......................... 121
Power sources that can be used
.......................................... 124
Charging methods .............. 127
Charging tips....................... 130
Things to know before charging
.......................................... 132
How to charge..................... 135
Using the charging schedule
function ............................. 144
Using the “My Room Mode” 153
When charging cannot be car -
ried out.............................. 156
3-1. Instrument cluster
Warning lights and indicators
.......................................... 168
Gauges and meters ............ 174
Multi-information display ..... 179
Head-up display .................. 191
Energy monitor/consumption
screen ............................... 195
4-1. Key information
Keys .................................... 202
4-2. Opening, clo sing and locking
the doors
Side doors........................... 205
Back door............................ 210
1For safety and security
2Plug-in hybrid system
3Vehicle status information
and indicators
4Before driving

5TABLE OF CONTENTS
1
6
5
4
3
2
8
7
9
If the hybrid system will not start
.......................................... 601
If you lose your keys ........... 603
If the fuel filler door cannot be
opened.............................. 603
If the electronic key does not
operate properly ............... 604
If the 12-volt battery is dis -
charged............................. 606
If your vehicle overheats ..... 611
If the vehicle becomes stuck
.......................................... 615
9-1. Specifications
Maintenance data (fuel, oil level,
etc.)................................... 618
Fuel information .................. 627
9-2. Customization
Customizable features ........ 629
9-3. Initialization
Items to initialize ................. 643
What to do if... (Troubleshooting)
.......................................... 646
Alphabetical Index ............. 649
9Vehicle specifications
Index

69
1
1-3. Emergency assistance
For safety and security
Processing
DCM
1 Customer activates service on Toyota Customer portal & accepts terms
of services according to GDPR.
2 Server activates the service in the DCM and defines which vehicle data
to collect.
3 Defined vehicle data is collected by the DCM.
4 Data is shared with the server.
5 Data is stored in the server.
6 Data is processed in the server for fulfilling the service.
7 Processed data is presented to the customer.
For a list of eligible service please visit the Toyota Customer portal.
Implementing Regulation
Implementing Regulation Annex1 PART3 User InformationConformity
1. DESCRIPTION OF THE ECALL IN-VEHICLE SYSTEM
1.1.Overview of the 112-based eCall in-vehicle sys-
tem, its operation and functionalitiesO
1.2.
The 112-based eCall servic e is a public service
of general interest and is accessible free of
charge.
O
1.3.
The 112-based e Call in-vehicle system is acti-
vated by default. It is ac tivated automatically by
means of in-vehicle sensors in the event of a
severe accident. It will also be triggered automat -
ically when the vehicle is equipped with a TPS
system which does not function in the event of a
severe accident.
O
1.4.
The 112-based eCall in-vehicle system can also
be triggered manually, if needed. Instructions for
manual activation of the system
O
1.5.
In the event of a critical system failure that would
disable the 112-based eCa ll in-vehicle system,
the following warning wi ll be given to the occu-
pants of the vehicle
O
C
D

79
1
1-4. Theft dete rrent system
For safety and security
●The doors are unlocked using the
mechanical key.
●A person inside the vehicle opens a
door or hood, or unlocks the vehicle using an inside lock button.
●The 12-volt battery is recharged or replaced when the v ehicle is locked.
( →P.606)
■Alarm-operated door lock
In the following cases, depending on the
situation, the door may automatically lock to prevent impro per entry into the
vehicle:
●When a person rem aining in the vehi-
cle unlocks the door and the alarm is
activated.
●While the alarm is activated, a person
remaining in the v ehicle unlocks the door.
●When recharging or replacing the 12-
volt battery.
■Customization (if equipped)
The alarm can be set to deactivate when the mechanical key is used to unlock.
(Customizable features: →P.630)
■The intrusion sensor and tilt
sensor detection
 The intrusion sensor detects
intruders or movement in the
vehicle.
 The tilt sensor detects changes
in vehicle inclination, such as
when the vehicle is towed away.
This system is designed to deter
and prevent vehicle theft but does
not guarantee abs olute security
against all intrusions.
■Setting the intrusion sensor
and tilt sensor
The intrusion sensor and tilt sensor
will be set automa tically when the
alarm is set. ( →P.78)
■Canceling the intrusion sensor
and tilt sensor
If you are leaving pets or other
moving things inside the vehicle,
make sure to disable the intrusion
sensor and tilt sensor before setting
NOTICE
■To ensure the system operates correctly
Do not modify or r emove the system.
If modified or remo ved, the proper
operation of the system cannot be guaranteed.
Intrusion sensor and tilt
sensor

2
83
2
Plug-in hybrid system
Plug-in hybrid system
2-1. Plug-in hybrid system
Plug-in hybrid system features
......................................... 84
Plug-in hybrid system precau -
tions .................................. 94
Plug-in hybrid vehicle driving
tips .................................... 99
EV driving range ............... 102
2-2. Charging
Charging equipment ......... 105
AC charging cable ............ 108
Locking and unlocking the
charging port lid and charging
connector ........................ 121
Power sources that can be
used ................................ 124
Charging methods ............ 127
Charging tips .................... 130
Things to know before charging
....................................... 132
How to charge .................. 135
Using the charging schedule
function ........................... 144
Using the “My Room Mode”
....................................... 153
When charging cannot be car -
ried out ........................... 156

842-1. Plug-in hybrid system
2-1.Plug-in hybrid system
The illustration is an example for explanation and may differ from the actual item.
Gasoline engine
Front electric motor (traction motor)
Rear electric motor (traction motor)
Plug-in hybrid system features
The plug-in hybrid system is a system excellent in both economi cal
efficiency of electric vehicles and practicality of hybrid vehicles.
 EV driving can be performed using electricity charged from an external
power source.*
 If the amount of electricity remaining in the hybrid battery (traction bat-
tery) becomes low, the vehicle is automatically controlled in such a
way that it can be driven as a hybrid vehicle through the joint use of the
gasoline engine.
*: The EV driving range will vary i n accordance with conditions such as vehicle
speed, the amount of c harge remaining in the hybrid battery (traction battery)
and the usage of the air conditioning system. The gasoline engi ne may also be
used simultaneously in accordan ce with driving conditions.
System components
A
B
C

85
2
2-1. Plug-in hybrid system
Plug-in hybrid system
The plug-in hybrid system oper -
ates in the following modes.
The multi-information display can be
used to check which mode the plug-in
hybrid system is curr ently being driven
in. ( →P.168)
■EV mode
When a sufficient amount of elec -
tricity is remaini ng after charging*1,
EV driving is performed using elec -
tricity stored in the hybrid battery
(traction battery).*2
When in EV mode, the EV drive mode
indicator illuminates.
*1: The amount of remaining charge can
be checked on the SOC (State of
Charge) gauge. ( →P.174)
*2: Depending on the situation, EV driv-
ing may be cancel ed and both gaso-
line engine and electric motor are
used. ( →P.90)
■AUTO EV/HV mode
Normally, the elec tricity stored in
the hybrid battery (traction battery)
is used for EV driving. However,
when more power is required, such
as for driving uphill or accelerating
suddenly, the gasoline engine
starts and provides powerful accel-
eration by strongly depressing the
accelerator pedal.
When the vehicle is in a condition
where EV driving is possible, EV
mode and AUTO EV/HV mode can
be switched by operating the
switch. ( →P.86)
When in AUTO EV/HV mode, the
AUTO EV/HV mode indicator illumi -
nates.
■HV mode
When in HV mode, the vehicle is
driven using both the gasoline
Plug-in hybrid system oper -
ation mode

862-1. Plug-in hybrid system
engine and electric motor. (→P.89)
• If electricity needed for EV driv -
ing in EV mode or AUTO EV/HV
mode is not remaining, the oper -
ation mode will be automatically
switched to HV mode.
• The operation mode can be
switched to HV mode at any tim -
ing by operating the switch to
keep electricity for EV driving
etc.* ( →P.86). Switching to HV
mode when driving on a highway
or when driving uphill is recom -
mended in order to conserve bat -
tery power.
When in HV mode, t he HV drive mode
indicator illuminates.
*: The EV driving range may reduce
even after switching to HV mode.
■Hybrid battery (traction bat -
tery) charge mode ( →P.87)
Electricity generated in the gasoline
engine can be charged in the hybrid
battery (traction battery) by switch -
ing to the hybrid battery (traction
battery) charge mode when elec -
tricity needed for EV driving is not
remaining.*
• The system may not be able to
switch to the hybrid battery (trac -
tion battery) charge mode due to
the state of the plug-in hybrid
system. ( →P.88)
• Charging time differs depending
on the driving state of the vehicle
when driving in hybrid battery
(traction battery) charge mode.
When in the hybrid battery (traction bat -
tery) charge mode, the hybrid battery
charge mode indicator illuminates.
*: When in the hybrid b attery (traction
battery) charge mode, the hybrid bat -
tery can be charged while driving.
However, the gasoline engine runs to
charge the battery and fuel consump-
tion becomes higher compared with
driving in HV mode.
The plug-in hybrid system opera -
tion modes can be switched using
the switches.
■Switching the plug-in hybrid
system operation modes
Press the AUTO EV/HV mode
switch or EV/HV mode selection
switch to change modes as the fol -
lowing table shows.
When in EV mode, the EV drive mode
indicator illuminates.
When in AUTO EV/HV mode, the
AUTO EV/HV mode indicator illumi -
nates.
When in HV mode, the HV drive mode
indicator illuminates.
Switching the plug-in hybrid
system operation modes

87
2
2-1. Plug-in hybrid system
Plug-in hybrid system
AUTO EV/HV mode switch
*: If there is not enough charge remain-
ing in the hybrid battery (traction bat -
tery) to allow EV driving, AUTO
EV/HV mode will not be selectable.
EV/HV mode selection switch
*: If there is not enough charge remain-
ing in the hybrid battery (traction bat -
tery) to allow EV driving, EV mode
will not be selectable.
■Switching to the hybrid battery
(traction battery) charge mode
Press and hold the EV/HV mode
selection switch.
Take your hand off the switch once the
hybrid battery cha rge mode indicator
starts to blink.
The hybrid battery charge mode indica-
tor illuminates when the switch to
hybrid battery (trac tion battery) charge
mode is complete.
When the hybrid battery (traction bat -
tery) is fully charged*, the hybrid battery
(traction battery) charge mode is auto-
matically canceled and the operation
mode will be swit ched to HV mode.
The hybrid battery (traction battery)
charge mode will be canceled by press -
ing AUTO EV/HV m ode switch or
EV/HV mode selection switch.
*: The maximum cha rge amount in the
hybrid battery (traction battery)
charge mode is approximately 80%
of the fully charged capacity for the
charging from an external power
source.
■If the plug-in hybrid system opera -
tion mode cannot be changed
In the following situations, the plug-in
hybrid system operation mode cannot
Current modeMode after switching
EV modeAUTO EV/HV mode
AUTO EV/HV
modeEV mode
HV modeAUTO EV/HV mode*
Current modeMode after switching
EV modeHV mode
AUTO EV/HV
modeHV mode
HV modeEV mode*