remote start TOYOTA RAV4 PLUG-IN HYBRID 2021 User Guide

1943-1. Instrument cluster
Brake Override System
( →P.301)
 Drive-Start Control (→P.301)
 Parking Support Brake function
(static objects) (if equipped)
( →P.424)
Displayed content is the same as that
displayed on the meter. For details,
refer to the explanations of each sys -
tem.
■ / icons
Displays the following multi-infor -
mation display linked icons:
: Master warning icon
Displayed when a warning message is
displayed on the multi-information dis -
play.
: Information icon
Displayed when a suggestion/advice
pop-up display is displayed on the
multi-information display.
■Warning message
Some warning messages are dis -
played when necessary, according
to certain conditions.
Displayed content is the same as that
displayed on the multi-information dis -
play. For details, refer to the explana-
tions of e ach system.
■Audio system operation status
Displayed when an audio remote
control switch on the steering wheel
is operated.
■Hands-free system status (if
equipped)
Displayed when the hands-free
system is operated.
■Outside temperature display
Displayed when the power switch is
turned to ON or when the low out -
side temperature indicator is flash -
ing.
■When a pop-up display is displayed
When a pop-up display is displayed, a
current display may no longer be dis -
played. In this case, the display will return after the p op-up display disap-
pears.
■Outside temperature display
●When the ambient temperature is
approximately 3°C (37°F) or lower,
will flash for approximately 10
seconds and the out side temperature
display will turn off.
●In the following situ ations, the correct
outside temperature may not be dis - played, or the display may take longer
than normal to change:
• When stopped (including when using “My Room Mode”), o r driving at low
speeds (less than 2 0 km/h [12 mph])
• When the outside temperature has changed suddenly (at the
entrance/exit of a garage, tunnel, etc.)
●When “--” or “E” is displayed, the sys -
tem may be malfunctioning.
Take your vehicle to any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
Display content selected by “HUD
Driving Support” on the screen
is displayed. ( →P.192)
Hybrid System Indica-
tor/Tachometer

2024-1. Key information
4-1.Key information
The following keys are provided
with the vehicle.
Electronic keys
• Operating the smart entry & start sys -
tem ( →P.223)
• Operating the wireless remote control
function ( →P.203)
Mechanical keys
Key number plate
■When riding in an aircraft
When bringing an electronic key onto an
aircraft, make sure you do not press any
buttons on the electronic key while inside the aircraft cabin. If you are carry -
ing an electronic key in your bag etc.,
ensure that the buttons are not likely to be pressed accidentally. Pressing a but -
ton may cause the electronic key to emit
radio waves that could interfere with the operation of t he aircraft.
■Electronic key battery depletion
●The standard battery life is 1 to 2
years.
●If the battery becom es low, an alarm
will sound in the cabin and a message will be displayed on the multi-informa -
tion display when the hybrid system
stops.
●To reduce key battery depletion when
the electronic key is to not be used for long periods of time, set the electronic
key to the batter y-saving mode.
( →P.225)
●As the electronic key always receives
radio waves, the ba ttery will become depleted even if the electronic key is
not used. The following symptoms
indicate that the electronic key battery may be depleted. Replace the battery
when necessary.
• The smart entry & start system or the wireless remote control does not oper -
ate.
• The detection area becomes smaller. • The LED indicator on the key surface
does not turn on.
You can replace the battery by yourself
( →P.543). However, as there is a dan-
ger that the electro nic key may be dam-
aged, it is recomm ended that replace-
ment is carried ou t by any authorized
Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
●To avoid serious deterioration, do not
leave the electronic key within 1 m (3
ft.) of the followi ng electrical appli- ances that produce a magnetic field:
•TVs
• Personal computers • Cellular phones, cordless phones and
battery chargers
• Table lamps • Induction cookers
●If the electronic key is near the vehicle for longer than necessary, even if the
smart entry & star t system is not oper-
ated, the key battery may become depleted faster than normal.
■If a message regarding the state of the electronic key or power switch
mode, etc. is shown
To prevent trapping the electronic key inside the vehicle, leaving the vehicle
carrying the electronic key on your per -
son without turning t he power switch to OFF or other passengers from uninten -
tionally taking the key out of the vehicle,
Keys
Key types
A
B
C

203
4
4-1. Key information
Before driving
etc., a message that prompts the user to
confirm the state of the electronic key or power switch mode may be shown on
the multi-information display. In those
cases, follow the inst ructions on the dis- play immediately.
■If “Key Battery Low Replace Key
Battery” is displayed on the multi-
information display
The electronic key has a low battery.
Replace the electronic key battery.
( →P.543)
■Replacing the battery
→ P.543
■Confirmation of the registered key
number
The number of keys already registered to the vehicle can be confirmed. Ask any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer for details.
■If “A New Key has been Registered
Contact Your Dealer for Details” is
displayed on the multi-information display
This message will be displayed each
time the driver’s door is opened when the doors are unlocked from the outside
for approximately 10 days after a new
electronic key has been registered. If this message is displayed but you
have not had a new electronic key regis -
tered, ask any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer to check if an unknown
electronic key (other than those in your possession) has been registered.
The electronic keys are equipped
with the following wireless remote
control:
NOTICE
■To prevent key damage
●Do not drop the ke ys, subject them
to strong shocks or bend them.
●Do not expose the keys to high
temperatures for long periods of time.
●Do not get the k eys wet or wash them in an ultrasonic washer, etc.
●Do not attach metallic or magnetic materials to the k eys or place the
keys close to such materials.
●Do not disasse mble the keys.
●Do not attach a sticker or anything else to the surface of the electronic
key.
●Do not place the k eys near objects
that produce magnetic fields, such
as TVs, audio systems and induc - tion cookers.
●Do not place the keys near medical electrical equipment such as low-
frequency therapy equipment or
microwave therapy equipment, and do not receive medical attention
with the keys on your person.
■Carrying the electronic key on
your person
Carry the electronic key 10 cm (3.9 in.) or more away fr om electric appli-
ances that are turned on. Radio
waves emitted fr om electric appli- ances within 10 cm (3.9 in.) of the
electronic key may in terfere with the
key, causing the key to not function properly.
■In case of a smart entry & start system malfunction or other key-
related problems
→ P.604
■When an electronic key is lost
→ P.603
Wireless remote control

2064-2. Opening, closing and locking the doors
The setting changes each time an oper -
ation is performed, as shown below.
(When changing the setting continu-
ously, release the buttons, wait for at
least 5 seconds, and repeat step 3.)
Vehicles with alarm: To prevent unin - tended triggering of the alarm, unlock
the doors using the wireless remote
control and open and close a door once after the settings have been changed. (If
a door is not opened within 30 seconds
after is pressed, the doors will
be locked again and the alarm will auto - matically be set.)
In a case that the a larm is triggered,
immediately st op the alarm. (→P.78)
■Impact detection door lock release system
In the event that the vehicle is subject to
a strong impact, all the doors are unlocked. Depending on the force of the
impact or the type of accident, however,
the system may not operate.
■Operation signals
Doors: The emergency flashers flash to indicate that the doors have been
locked/unlocked. (Locked: Once;
Unlocked: Twice)
Side windows and panoramic moon roof
(if equipped): A buzzer sounds to indi -
cate that the side windows and pan- oramic moon roof are operating.
■Security feature
If a door is not opened within approxi -
mately 30 seconds af ter the vehicle is unlocked, the security feature automati -
cally locks the vehicl e again. (However,
depending on the location of the elec - tronic key, the key m ay be detected as
being in the vehicle. In this case, vehicle
may be unlocked.)
■When the door cannot be locked by the lock sensor on the upper part of
the door handle
If the door will not lock even when the topside sensor are a is touched, try
touching both the topside and underside
sensor areas at the same time.
When gloves are being worn, remove
the gloves.
■Door lock buzzer
A buzzer sounds continuously for 5 sec -
onds in the followi ng situations. Fully close all the doors and lock the vehicle
once more.
●If an attempt to lo ck the doors using the smart entry & start system is made
when a door other than the door you
are locking is open.
●If an attempt to lo ck the doors using
the wireless remote control is made when a door is open.
Multi-information
display/BeepUnlocking function
(Left-hand drive vehicles)
(Right-hand drive vehicles)
Exterior: Beeps 3 times
Holding the driver’s
door handle
unlocks only the
driver’s door.
Holding the front
passenger’s door
handle or pressing
the back door
opener switch
unlocks all the
doors.
Exterior: Beeps twice
Holding either front
door handle or
pressing the back
door opener switch
unlocks all the
doors.

207
4
4-2. Opening, closing and locking the doors
Before driving
■Setting the alarm (if equipped)
Locking the doors will set the alarm sys - tem. ( →P.78)
■Conditions affecting the operation
of the smart entry & start system or
wireless remote control
→ P.225
■If the smart entry & start system or
the wireless remote control does
not operate properly
●Use the mechanical key to lock and
unlock the doors. ( →P.604)
●Replace the key battery with a new
one if it is depleted. ( →P.543)
■If the 12-volt battery is discharged
The doors cannot be locked and
unlocked using the smart entry & start
system or wireless rem ote control. Lock or unlock the doors using the mechani -
cal key. ( →P.604)
■Rear seat reminder function
●In order to remind you not to forget
luggage, etc. in the rear seat, when
the power switch i s turned to OFF after any of the fo llowing conditions
are met, a buzzer will sound and a
message will be displayed on the multi-information di splay for approxi-
mately 6 seconds.
• The hybrid system is started within 10 minutes after opening and closing a
rear door.
• A rear door has been opened and closed after the hy brid system was
started.
However, if a rear door is opened and
then closed within approximately 2 sec-
onds, the rear seat reminder function
may not operate.
●The rear seat reminder function deter - mines that luggage, etc. has been
placed in a rear seat based on open -
ing and closing of a rear door. There - fore, depending on t he situation, the
rear seat reminder function may not
operate and you may still forget lug - gage, etc. in the rear seat, or it may
operate unnecessarily.
●The rear seat reminder function can
be enabled/disabled. ( →P.629)
■Customization
Settings (e.g. unlocking function using a key) can be changed.
(Customizable features: →P.633)
WARNING
■To prevent an accident
Observe the following precautions while driving the vehicle.
Failure to do so may result in a door
opening and an occupant could be thrown out of the v ehicle, resulting in
death or serious injury.
●Ensure that all doo rs are properly closed.
●Do not pull the in side handle of the doors while driving.
Be especially care ful for the front
doors, as the doors may be opened even if the inside lock buttons are in
locked position.
●Set the rear door child-protector
locks when childre n are seated in
the rear seats.
■When opening or closing a door
Check the surroundings of the vehicle such as whether the vehicle is on an
incline, whether there is enough
space for a door to open and whether a strong wind is blowing. When open -
ing or closing the door, hold the door
handle tightly to prepare for any unpredictable movement.

217
4
4-2. Opening, closing and locking the doors
Before driving
operate in the opposi te direction or stop.
■Fall-down protection function
While the power back door is opening
automatically, apply ing excessive force to it will stop the ope ning operation to
prevent the power back door from sud -
denly shutting.
■Back door closing assist
If the back door is lowered manually
when the back door is stopped at an
open position, the back door will fully close automatically.
■Back door reserve lock function
This function is a function which
reserves locking of all doors, before - hand, when the power back door is
open.
When the following procedure is per - formed, all the doors except the power
back door are locked and then power
back door will also be locked at the same time it is closed.
1 Close all doors, except the back
door.
2 During the power back door closing
operation, lock the doors using the smart entry & start system from the
front doors ( →P.205) or the wireless
remote control. ( →P.205)
Operation signals will indicate that all
the doors have been closed and locked.
( →P.206)
●If the electronic key is placed inside
the vehicle after st arting a close oper-
ation via the door r eserve lock func- tion, the electron ic key may become
locked inside the vehicle.
●If the power back door does not fully
close due to the operation of the jam
protection function , etc., while the
back door is automatically closing after a door reserve lock operation is
performed, the door reserve lock func -
tion is canceled and all the doors will unlock.
●Before leaving the vehicle, make sure that all the door s are closed and
locked.
■Hands Free Power Back Door oper -
ating conditions (vehicles with Hands Free Power Back Door)
The Hands Free Power Back Door will
open/close automatically when the fol - lowing conditions are met:
●The Hands Free Power Back Door operation is enabled ( →P.186)
●The power switch is in OFF.
●The electronic key is within the opera-
tional range. ( →P.224)
●A foot is put near the lower center part
of the rear bumper and moved away from the rear bumper.
The power back door may also be
operated by putting a hand, an elbow, a knee, etc. near the lower center part
of the rear bumper and moving it away
from the rear bumper. Make sure to hold it close enough to the center part
of the rear bumper.
■Situations in which the Hands Free
Power Back Door may not operate properly (vehicles with Hands Free
Power Back Door)
In the following situations, the Hands Free Power Back Door may not operate
properly:
●When a foot remains under the rear
bumper
●If the rear bumper is strongly hit with a foot or is touche d for a while
If the rear bumper has been touched for
a while, wait for a short time before
attempting to operate the Hands Free
Power Back Door again.
●When operated while a person is too close to the rear bumper

2244-2. Opening, closing and locking the doors
Antennas inside the cabin
■Effective range (areas within which
the electronic key is detected)
When locking or unlocking the doors
The system can be operated when the
electronic key is wit hin about 0.7 m (2.3
ft.) of the front doo r handles, rear door
handles (if equipped) and back door
opener switch. (Only the doors detecting
the key can be operated.)
When starting the hybrid system or
changing power switch modes
The system can be operated when the
electronic key is inside the vehicle.
■If an alarm sounds or a warning
message is displayed
An alarm sounds and warning message
displays shown on the multi-information
display are used to protect against unexpected accidents or theft of the
vehicle resulting from erroneous opera -
tion. When a warning message is dis - played, take appropriate measures
based on the displayed message.
When only an alarm sounds, circum - stances and correcti on procedures are
as follows.
●When an exterior alarm sounds once
for 5 seconds
●When an interior alarm pings continu - ously
■Battery-saving func tion (vehicles
with entry function)
The battery-saving f unction will be acti- vated in order to prevent the electronic
key battery and the 12-volt battery from
being discharged while the vehicle is not in operation for a long time.
●In the following situ ations, the smart entry & start system may take some
time to unlock the doors.
• The electronic key has been left in an area of approximately 3.5 m (11.5 ft.)
of the outside of the vehicle for 2 min -
utes or longer. • The smart entry & start system has
not been used for 5 days or longer.
●If the smart entry & start system has not been used for 14 days or longer,
the doors cannot be unlocked at any
doors except the driver ’s door. In this case, take hold o f the driver’s door
handle, or use the wireless remote
control or the mechanical key, to unlock the doors.
C
A
B
SituationCorrection proce -
dure
An attempt was
made to lock the
vehicle while a
door was open.
Close all of the
doors and lock the
doors again.
SituationCorrection proce -
dure
The power switch
was turned to ACC
while the driver’s
door was open (or
the driver’s door
was opened while
the power switch
was in ACC).
Turn the power
switch to OFF and
close the driver’s
door.

225
4
4-2. Opening, closing and locking the doors
Before driving
■Turning an electronic key to bat -
tery-saving mode
●When battery-saving mode is set, bat -
tery depletion is minimized by stop - ping the electronic key from receiving
radio waves.
Press twice while pressing and
holding .
Confirm that the electronic key indicator
flashes 4 times.
While the battery- saving mode is set,
the smart entry & start system cannot be
used. To cancel the f unction, press any
of the electronic key buttons.
●Electronic keys t hat will not be used for long periods of time can be set to
the battery-saving mode in advance.
■Conditions affecting operation
The smart entry & start system uses
weak radio waves. In the following situa - tions, the communication between the
electronic key and t he vehicle may be
affected, preventing the smart entry & start system, wireless remote control
and immobilizer system from operating
properly.
●When the electronic key battery is
depleted
●Near a TV tower, electric power plant,
gas station, radio station, large dis- play, airport or oth er facility that gen-
erates strong radio waves or electrical
noise
●When the electronic key is in contact
with, or is covered by the following metallic objects
• Cards to which aluminum foil is
attached
• Cigarette boxes that have aluminum
foil inside • Metallic wallets or bags
•Coins
• Hand warmers made of metal • Media such as CDs and DVDs
●When other wirele ss key (that emits radio waves) is being used nearby
●When carrying the electronic key together with the following devices
that emit radio waves
• Portable radio, cellular phone, cord - less phone or other wireless commu -
nication devices
• Another vehicle’s el ectronic key or a wireless key that emits radio waves
• Personal computer s or personal digi-
tal assistants (PDAs) • Digital audio players
• Portable game systems
●If window tint with a metallic content or
metallic objects are attached to the
rear window
●When the electroni c key is placed
near a battery charger or electronic devices
●When the vehicle is parked in a pay parking spot where radio waves are
emitted.
If the doors cannot be locked/unlocked using the smart entry & start system,
lock/unlock the doors by performing any
of the following:
●Bring the electronic key close to either
front door handle and operate the entry function.
●Operate the wireless remote control. If the doors cannot be locked/unlocked
using the above methods, use the
mechanical key. ( →P.204)
If the hybrid system cannot be started
using the smart entry & start system,
refer to P.605.
■Note for the entry function
●Even when the electronic key is within
the effective range (detection areas),
the system may not operate properly in the following cases:

2264-2. Opening, closing and locking the doors
• The electronic key is too close to the
window or outside door handle, near the ground, or in a high place when
the doors are lo cked or unlocked.
• The electronic key is on the instru- ment panel, luggage co ver or floor, or
in the door pockets or glove box when
the hybrid system is started or power switch modes are changed.
●Do not leave the electronic key on top of the instrument panel or near the
door pockets when exiting the vehicle.
Depending on the radio wave recep - tion conditions, it m ay be detected by
the antenna outside the cabin and the
door will become lockable from the outside, possibly trapping the elec -
tronic key inside the vehicle.
●As long as the electronic key is within
the effective range , the doors may be
locked or unlocke d by anyone. How- ever, only the door s detecting the
electronic key can be used to lock or
unlock the vehicle.
●Even if the electronic key is not inside
the vehicle, it may be possible to start the hybrid system if the electronic key
is near the window.
●The doors may unlock if a large
amount of water splashes on the door
handle, such as in t he rain or in a car wash when the electronic key is within
the effective range . (The doors will
automatically be locked after approxi - mately 30 seconds if the doors are not
opened and closed.)
●If the wireless remote control is used
to lock the doors when the electronic
key is near the vehi cle, there is a pos- sibility that the door may not be
unlocked by the entry function. (Use
the wireless remote control to unlock
the doors.)
●Touching the door lock sensor while
wearing gloves may delay or prevent lock operation. Remove the gloves
and touch the lo ck sensor again.
●When the lock operation is performed
using the lock sens or, recognition sig-
nals will be shown up to two consecu -
tive times. After this, no recognition
signals will be given.
●If the door handle becomes wet while
the electronic key is within the effec - tive range, the door may lock and
unlock repeatedly. In that case, follow
the following correction procedures to wash the vehicle:
• Place the electronic key in a location 2
m (6 ft.) or more away from the vehi - cle. (Take care to ensure that the key
is not stolen.)
• Set the electronic key to battery-sav - ing mode to disable the smart entry &
start system. ( →P.225)
●If the electronic key is inside the vehi-
cle and a door handle becomes wet
during a car wash, a message may be shown on the multi-information dis -
play and a buzzer will sound outside
the vehicle. To turn off the alarm, lock all the doors.
●The lock sensor m ay not work prop- erly if it comes int o contact with ice,
snow, mud, etc. Clean the lock sensor
and attempt to operate it again, or use the lock sensor on the lower part of
the door handle.
●A sudden approach to the effective
range or door handle may prevent the
doors from being unlocked. In this case, return the door handle to the
original position and check that the
doors unlock before pulling the door handle again.
●If there is another electronic key in the detection area, it may take slightly lon -
ger to unlock the doors after the door
handle is gripped.
■When the vehicle is not driven for extended periods
●To prevent theft of the vehicle, do not
leave the electronic key within 2 m (6 ft.) of the vehicle.
●The smart entry & start system can be deactivated in advance. ( →P.633)
●Battery-saving mode can reduce the power consumption of electronic keys.
( →P.225)

227
4
4-2. Opening, closing and locking the doors
Before driving
■To operate the system properly
Make sure to carry the electronic key when operating the system. For vehicles
with entry function, do not get the elec-
tronic key too close to the vehicle when operating the system from the outside of
the vehicle.
Depending on the position and holding condition of the electronic key, the key
may not be detected correctly and the
system may not opera te properly. (The alarm may go off accidentally, or the
door lock prevention may not operate.)
■If the smart entry & start system
does not operate properly
●Locking and unlocking the doors: Use
the mechanical key. ( →P.604)
●Starting the hybrid system: →P.317
■Customization
Settings (e.g. smart entry & start sys - tem) can be changed.
(Customizable features: →P.633)
If the smart entry & start system has been deactivated in a customized set -
ting, refer to the exp lanations for the fol-
lowing operations.
●Locking and unlocking the doors:
Use the wireless remote control or mechanical key. ( →P.205, 604)
●Starting the hybrid system and chang- ing power switch modes: →P.605
●Stopping the hybrid system: →P.319