ESP TOYOTA RAV4 PLUG-IN HYBRID 2021 Owners Manual

7
at any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer.
High voltage parts and cables on
the hybrid vehicles emit approxi -
mately the same amount of electro -
magnetic waves as the
conventional gasoline powered
vehicles or home electronic appli -
ances despite of their electromag -
netic shielding.
Unwanted noise may occur in the
reception of the radio frequency
transmitter (RF-transmitter).
The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
• Engine speed/Electric motor
speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation statu s of the driving
assist systems
• Hybrid battery (traction battery)
status
The recorded data varies according
to the vehicle grade level, options
and destinations w ith which it is
equipped.
These computers do not record
conversations or sounds, and only
record images outs ide of the vehi-
cle in certain situations.
 Data usage
Toyota may use the data recorded in
this computer to diagnose malfunc -
tions, conduct research and develop -
ment, and improve quality.
Toyota will not disclose the recorded
data to a thir d party except:
• With the consent of the vehicle owner
or with the consent of the lessee if
the vehicle is leased
• In response to an official request by
the police, a court o f law or a govern-
ment agency
• For use by Toyota in a lawsuit
• For research purposes where the
data is not tied to a specific vehicle or
vehicle owner
The SRS airbag and seat belt pre-
tensioner devices in your Toyota
contain explosive chemicals. If the
vehicle is scrapped with the airbags
and seat belt pretensioners left as
they are, this may cause an acci -
dent such as fire. Be sure to have
the systems of the SRS airbag and
seat belt pretensioner removed and
disposed of by a qualified service
shop or any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer,
before you scrap your vehicle.
Vehicle data recordingScrapping of your Toyota

321-1. For safe use
1-1.For safe use
Use only floor mats designed spe-
cifically for vehicles of the same
model and model year as your vehi -
cle. Fix them securely in place onto
the carpet.
1 Insert the retaining hooks (clips)
into the floor mat eyelets.
2 Turn the upper knob of each
retaining hook (clip) to secure
the floor mats in place.
Always align the marks .
The shape of the retaining hooks (clips)
may differ from that shown in the illus-
tration.Before driving
Observe the following before
starting off in the vehicle to
ensure safety of driving.
Installing floor mats
A
WARNING
Observe the following precautions. Failure to do so may cause the
driver’s floor mat to slip, possibly
interfering with t he pedals while driv- ing. An unexpectedly high speed may
result or it may become difficult to
stop the vehicle. This could lead to an
accident, resulting in death or serious injury.
■When installing the driver’s floor mat
●Do not use floor ma ts designed for
other models or different model year vehicles, e ven if they are
Toyota Genuine floor mats.
●Only use floor mats designed for
the driver’s seat.
●Always install the floor mat securely
using the retainin g hooks (clips)
provided.
●Do not use two or more floor mats
on top of each other.
●Do not place the f loor mat bottom-
side up or upside-down.
■Before driving
●Check that the floor mat is securely fixed in the correct place with all the
provided retaining hooks (clips). Be
especially careful to perform this check after cleaning the floor.

41
1
1-1. For safe use
For safety and security
“PASSENGER AIR BAG” indicator
The main SRS airbag system comp onents are shown above. The SRS air-
bag system is controlled by the airbag sensor assembly. As the airbags
deploy, a chemical reaction in t he inflators quickly fills the airbags with non-
toxic gas to help restrain t he motion of the occupants.
■If the SRS airbags deploy (inflate)
●Slight abrasions, burns, bruising etc.,
may be sustained from SRS airbags, due to the extrem ely high speed
deployment (inflation) by hot gases.
●A loud noise and white powder will be
emitted.
●Parts of the airbag module (steering
wheel hub, airbag cover and inflator)
as well as the fron t seats, parts of the front and rear pillars, and roof side
rails, may be hot for several minutes.
The airbag itself m ay also be hot.
●The windshield may crack.
●The hybrid system will be stopped and
fuel supply to t he engine will be
stopped. ( →P.98)
●All of the doors will be unlocked.
( →P.206)
●Vehicles with Secondary Collision
Brake: The brakes and stop lights will be controlled au tomatically. (→P.439)
●The interior lights will turn on automat- ically. ( →P.466)
●The emergency flashers will turn on automatically. ( →P.560)
■SRS airbag deployment conditions
(SRS front airbags)
●The SRS front airb ags will deploy in
the event of an impact that exceeds
the set threshold level (the level of force corresponding to an approxi -
mately 20-30 km/h [12-18 mph] frontal
collision with a fixed wall that does not move or deform).
However, this threshold velocity will be
considerably higher in the following situ -
ations:
• If the vehicle strikes an object, such as a parked vehicle or sign pole,
which can move or deform on impact
• If the vehicle is involved in an under -
ride collision, such as a collision in which the front of the vehicle under -
rides, or goes under , the bed of a
truck
●Depending on the type of collision, it is
possible that only the seat belt preten - sioners will activate.
■SRS airbag deployment conditions
(SRS side and cu rtain shield air-
bags)
●The SRS side and curtain shield air -
bags will deploy in the event of an impact that exceeds the set threshold
level (the level of force corresponding
to the impact forc e produced by an approximately 1500 kg [3300 lb.] vehi -
cle colliding with the vehicle cabin
from a direction perpendicular to the vehicle orientation at an approximate
speed of 20 -30 km/h [12 -18 mph]).
●Both SRS curtain shield airbags may
also deploy in the event of a severe
frontal collision.
■Conditions under which the SRS airbags may deploy (inflate), other
than a collision
The SRS front airbags and SRS curtain shield airbags may a lso deploy if a seri-
ous impact occurs to the underside of
your vehicle. Some e xamples are shown in the illustration.
●Hitting a curb, edge of pavement or hard surface
●Falling into or jumping over a deep hole
●Landing hard or falling
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441-1. For safe use
WARNING
●The SRS driver airbag deploys with
considerable force, and can cause
death or serious injury especially if the driver is very close to the air-
bag.
Since the risk zone for the driver’s air -
bag is the first 50 - 75 mm (2 - 3 in.) of
inflation, placing yourself 250 mm (10
in.) from your drive r airbag provides
you with a clear margin of safety. This
distance is measured from the center
of the steering whee l to your breast-
bone. If you sit less than 250 mm (10
in.) away now, you can change your
driving position in several ways:
• Move your seat to the rear as far as
you can while still reaching the ped -
als comfortably.
• Slightly recline the back of the seat.
Although vehicle designs vary, many drivers can achieve the 250
mm (10 in.) distanc e, even with the
driver seat all th e way forward, sim- ply by reclining the back of the seat
somewhat. If reclin ing the back of
your seat makes i t hard to see the road, raise yourself by using a firm,
non-slippery cushion, or raise the
seat if your vehicle has that feature.
• If your steering wheel is adjustable,
tilt it downwa rd. This points the air- bag toward your chest instead of
your head and neck.
The seat should be adjusted as rec - ommended above, while still main -
taining control of the foot pedals,
steering wheel, and your view of the instrument panel controls.
●The SRS front passenger airbag also deploys with considerable
force, and can caus e death or seri-
ous injury especially if the front pas - senger is very clo se to the airbag.
The front passenger seat should be
as far from the airbag as possible with the seatback adjusted, so the
front passenger sits upright.
●Improperly seated and/or restrained
infants and children can be killed or
seriously injured by a deploying air - bag. An infant or child who is too
small to use a seat belt should be
properly secured using a child restraint system. Toyota strongly
recommends that all infants and
children be placed in the rear seats of the vehicle and properly
restrained. The rear seats are safer
for infants and children than the front passenger seat. ( →P.50)
●Do not sit on the edge of the seat or lean against the dashboard.
●Do not allow a child to stand in front of the SRS front passenger airbag
unit or sit on the knees of a front
passenger.
●Do not allow the front seat occu-
pants to hold items on their knees.

701-3. Emergency assistance
2. INFORMATION ON DATA PROCESSING
2.1.
Any processing of personal data through the
112-based eCall in-vehicl e system shall comply
with the personal data protection rules provided
for in Directives 95/46/E C and 2002/58/EC, and
in particular, shall be b ased on the necessity to
protect the vital interests of the individuals in
accordance with Article 7(d) of Directive
95/46/EC.
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2.2.
Processing of such data is strictly limited to the
purpose of handling the emergency eCall to the
single European emer gency number 112.
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2.3. Types of data and its recipients
2.3.1.
The 112-based eCall in-vehicle system may col-
lect and process only the following data: Vehicle
Identification Number, Vehicle type (passenger
vehicle or light commercial vehicle), Vehicle pro -
pulsion storage type (gasoline/die -
sel/CNG/LPG/electric/hydrogen), Vehicle last
three locations and directi on of travel, Log file of
the automatic activatio n of the system and its
timestamp
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2.3.2.
Recipients of data proc essed by the 112-based
eCall in-vehicle system a re the relevant public
safety answering poi nts designated by the
respective public authori ties of the country on
which territory they are loc ated, to first receive
and handle eCalls to the single European emer -
gency number 112.
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Implementing Regulation Anne x1 PART3 User InformationConformity

721-3. Emergency assistance
2.5. Modalities for exercising data subject’s rights
2.5.1.
The data subject (the vehicle’s owner) has a right
of access to data and as appropriate to request
the rectification, erasure or blocking of data, con-
cerning him or her, the processing of which does
not comply with the pr ovisions of Directive
95/46/EC. Any third par ties to whom the data
have been disclosed have to be notified of such
rectification, erasure or blocking carried out in
compliance with this Direc tive, unless it proves
impossible or involves a disproportionate effort.
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2.5.2.
The data subject has a right to complain to the
competent data protectio n authority if he or she
considers that his or her rights have been
infringed as a result of the processing of his or
her personal data.
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2.5.3.
Contact service responsible for handling access
requests (if any):
→ P.73
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Implementing Regulation Annex1 PART3 User InformationConformity

73
1
1-3. Emergency assistance
For safety and security
■Service responsible for handling access requests
3. INFORMATION ON TH IRD PARTY SERVICES AND OTHER ADDED VALUE
SERVICES (IF FITTED)
3.1.Description of the operat ion and the functional-
ities of the TPS system /added value service→P.68
3.2.
Any processing of personal data through the
TPS system/other added value service shall
comply with the personal data protection rules
provided for in Direc tives 95/46/EC and
2002/58/EC.
O
3.2.1.
Legal basis for the use of TPS system and/or
added value services and for processing data
through them
The Euro -
pean Union
General
Data Protec -
tion Regula -
tion
3.3.
The TPS system and/or other added value ser-
vices shall process per sonal data only on the
base of the explicit cons ent of the data subject
(the vehicle’s owner or owners).
O
3.4.
Modalities for data processing through TPS sys -
tem and/or other added value services, including
any necessary additional information regarding
traceability, tracking and processing of personal
data
→ P.68
3.5.
The owner of a vehicle equipped with a TPS
eCall system and/or other added value service in
addition to the 112-based eCall in-vehicle system
has the right to choose to use the 112-based
eCall in-vehicle system rather than the TPS eCall
system and the other a dded value service.
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3.5.1.Contact details for handling TPS eCall system
deactivation requestsN/A
CountryContact information
Austriadatenschutz@to yota-frey.at
Belgium/[email protected]
Implementing Regulation Annex1 PART3 User InformationConformity

801-4. Theft deterrent system
the alarm, as they will respond to
movement inside the vehicle.
1 Turn the power switch to OFF.
2 Press the intrusion sensor and
tilt sensor cancel switch.
Press the switch again to re-enable the
intrusion sensor and tilt sensor.
Each time the intrus ion sensor and tilt
sensor are canceled/set, a message
will be shown on the multi-information display.
■Canceling and automatic re-
enabling of the intrusion sensor
and tilt sensor
●The alarm will still be set even when
the intrusion sensor and tilt sensor are canceled.
●After the intrusion sensor and tilt sen- sor are canceled, pressing the power
switch or unlocking the doors using
the entry func tion or wireless remote control will re-enable the intrusion
sensor and tilt sensor.
●The intrusion sens or and tilt sensor
will automatically be re-enabled when
the alarm system is reactivated.
■Intrusion sensor detection consid -
erations
The sensor may trigge r the alarm in the
following situations:
●People or pets are in the vehicle.
●A side window or panoramic moon
roof (if equipped) is open.
In this case, the sensor may detect the
following:
• Wind or the movement of objects such
as leaves and insects inside the vehi -
cle • Ultrasonic wave s emitted from
devices such as the intrusion sensors
of other vehicles • The movement of people outside the
vehicle
●Unstable items, such as dangling
accessories or clothes hanging on the
coat hooks, are in the vehicle.
●The vehicle is parked in a place where
extreme vibrations or noises occur, such as in a parking garage.

99
2
2-1. Plug-in hybrid system
Plug-in hybrid system
stops the fuel pump to minimize the
risk of electrocuti on and fuel leak-
age.
If the emergency shut off system
activates, your vehicle will not
restart. To restart the hybrid sys -
tem, contact any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer.
A message is automatically dis -
played when a malfunction occurs
in the hybrid system or an improper
operation is attempted.
If a warning message is shown on
the multi-informat ion display, read
the message and follow the instruc -
tions.
■If a warning light comes on, a warn - ing message is displayed or the 12-
volt battery is disconnected
The hybrid system may not start. In that
case, try to start the system again. If the “READY” indicator does not come on,
contact any authorized Toyota retailer or
Toyota authorized repairer, or any reli - able repairer.
Primarily using EV mode and
AUTO EV/HV mode when driving in
cities and using HV mode when
driving on highways (or freeways)
can help conserve fuel and electric -
ity. ( →P.86)
When using Eco drive mode, the
torque corresponding to the accel -
erator pedal depression amount
can be generated more smoothly
than it is in normal conditions. In
addition, the operation of the air
conditioning system (heating/cool -
ing) will be minim ized, improving
fuel and electricity economy.
( →P.434)
Eco-friendly driving is possible by
keeping the Hybrid System Indica -
tor within Eco area. ( →P.177)
Hybrid warning message
Plug-in hybrid vehicle
driving tips
For economical and ecological
driving, pay attention to the
following points:
Using EV mode, AUTO
EV/HV mode and HV mode
effectively
Using Eco drive mode
Use of Hybrid System Indi -
cator

1402-2. Charging
WARNING
●Do not let the wheels on the AC
charging cable, plug, charging con -
nector and CCID (C harging Circuit Interrupting Device).
●Firmly insert the plug into the socket.
●Do not use an ex tension cord and
converting adaptor.
●Close the hood bef ore using the
charging system. The cooling fan may start operating
suddenly. Touching or getting close
to rotating parts such as the fan may cause your hands or clothes
(especially a neckt ie or scarf) to
become caught and result in a seri - ous injury.
●After connecting the charging cable, confirm that it is not wound
around anything.
●If the power indica tor on the CCID
(Charging Circuit Interrupting
Device) does not illuminate after plugging the AC charging cable into
the socket-outlet, unplug it immedi -
ately.
■If the error warnin g indicator on the CCID (Charging Circuit Inter -
rupting Device) illuminates or
flashes during charging
There may be an electrical leakage in
the power source path, or there may
be a malfunction in the AC charging cable or CCID (Cha rging Circuit Inter-
rupting Device). Refer to P.112 and
follow the correcti on procedure. If the error warning indicator does not turn
off even after performing the correc -
tion procedure, immediately stop charging, remove the AC charging
cable and contact any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer. Con -
tinuing to charge the vehicle in that
condition may le ad to unforeseen accidents or serious injury.
■Onboard traction battery charger
The onboard traction battery charger
is located under the rear seats. Make
sure to observe the following precau- tions regarding the onboard traction
battery charger. Failure to observe
these precautions may result in death or serious injury such as burns and
electric shocks.
●The onboard traction battery char - ger is hot during charging. Do not
touch the onboard traction battery
charger, as doing so may result in burns.
●Do not disassemble, repair or mod - ify the onboard traction battery
charger. When the onboard traction
battery charger needs to be repaired, consult any authorized
Toyota retailer or Toyota authorized
repairer, or any reliable repairer.