door lock TOYOTA RAV4 PRIME 2021 (in English) Service Manual

2164-2. Opening, closing and locking the doors
The settings of the power back
door system can be changed by
selecting the “Vehicle Settings”
from the screen of the multi-
information display and display-
ing the “PBD” screen. (P.177)
The changed power back door set-
tings are not reset by turning the
power switch to OFF. In order to
restore the original settings, they
need to be chan ged back on the
screen of the multi-information
display.
The open position of the power
back door can be adjusted.
1 Stop the back door in the
desirable position. ( P.207)
2 Press and hold the power
back door switch on the back
door for approximately 2 sec-
onds.
When the settings are completed,
the buzzer sounds 4 times.
When opening the back door the
next time, the back door will stop at that position.
■Canceling the adjusted open
position of the back door
Press and hold the power back door
switch on the back door for approxi-
mately 7 seconds.
After the buzzer sounds 4 times, it
sounds twice more. When the
power back door does the opening
operation the next time, the door will
open to the initial settings position.
■Customization
The opening position can be set
with the multi-info rmation display.
(  P.177)
Priority for the stop position is given
to the last position set by either the
power back door switch on the back
door or multi-information display.
Changing settings of the
power back door system
(vehicles with power back
door)
Adjusting the open posi-
tion of the back door
(vehicles with power back
door)

2174-2. Opening, closing and locking the doors
4
Before driving
■Antenna location
Antennas outside the cabin
(front)
Antennas outside the cabin
(rear) (if equipped) Antenna outside the luggage
compartment
Antennas inside the cabin
■Effective range
(areas within
which the electronic key is
detected)
When locking or unlocking the
doors
The system can be operated when
the electronic key is within about 2.3
ft. (0.7 m) of the fro nt door handles,
rear door handles (if equipped) and
back door opener s witch. (Only the
doors detecting the key can be
operated.)
When starting the hybrid system
or changing power switch modes
The system can be operated when
the electronic key i s inside the vehi-
cle.
■If an alarm sounds or a warning
message is displayed
An alarm sounds and warning mes-
sage displays shown on the multi-
information display are used to pro-
tect against unexpected accidents
or theft of the vehicl e resulting from
erroneous operation. When a warn-
ing message is displayed, take
appropriate measures based on the
displayed message.
When only an alarm sounds, cir-
cumstances and correction proce-
dures are as follows.
Smart key system
The following operations
can be performed simply by
carrying the electronic key
on your person, for example
in your pocket. The driver
should always carry the
electronic key.
 Locks and unlocks the
doors
* ( P.198)
 Locks and unlocks the back
door
* ( P.204)
 Starts the hybrid system
( P.279)
*: Charging port lid and charging
connector will also be locked
and unlocked. ( P.107)
A
B
C
D
A
B

2184-2. Opening, closing and locking the doors
●When an exterior alarm sounds
once for 5 seconds
●When an interior alarm pings con-
tinuously
■Battery-saving function
The battery-saving function will be
activated in order to prevent the
electronic key battery and the 12-
volt battery from being discharged
while the vehicle is not in operation
for a long time.
●In the following situations, the
smart key system may take some
time to unlock the doors.
• The electronic key has been left in an area of approxi mately 11.5 ft.
(3.5 m) of the outside of the vehi-
cle for 2 minutes or longer.
• The smart key system has not been used for 5 days or longer.
●If the smart key system has not
been used for 14 days or longer,
the doors canno t be unlocked at
any doors except the driver’s
door. In this case, take hold of the
driver’s door handle, or use the
wireless remote control or the mechanical key, to unlock the
doors.
■Turning an electronic key to
battery-saving mode
●When battery-saving mode is set,
battery depletion is minimized by
stopping the electronic key from
receiving radio waves.
Press twice while pressing
and holding .
Confirm that the ele ctronic key indi-
cator flashes 4 times.
While the battery-saving mode is
set, the smart key system cannot be
used. To cancel the function, press
any of the electronic key buttons.
●Electronic keys that will not be
used for long periods of time can
be set to the battery-saving mode
in advance.
■Conditions affecting operation
The smart key system uses weak
radio waves. In the following situa-
tions, the communication between
the electronic key and the vehicle
may be affected, preventing the
smart key system, wireless remote
control and immobilizer system from
operating properly.
●When the electronic key battery is
depleted
●Near a TV tower, electric power
plant, gas station, radio station,
large display, airpo rt or other facil-
ity that generates strong radio
waves or electrical noise
●When the electronic key is in con-
tact with, or is c overed by the fol-
SituationCorrection pro-
cedure
An attempt was
made to lock the
vehicle while a
door was open.Close all of the
doors and lock
the doors again.
SituationCorrection pro-cedure
The power
switch was
turned to ACC
while the driver’s
door was open
(or the driver’s
door was opened
while the power
switch was in
ACC).
Turn the power
switch to OFF
and close the
driver’s door.

2194-2. Opening, closing and locking the doors
4
Before driving
lowing metallic objects
• Cards to which al uminum foil is
attached
• Cigarette boxes that have alumi-
num foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless key (that
emits radio waves) is being used
nearby
●When carrying the electronic key
together with the following devices
that emit radio waves
• Portable radio, cellular phone, cordless phone or other wireless
communication devices
• Another vehicle’s electronic key or a wireless key that emits radio
waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint with a metallic con-
tent or metallic objects are
attached to the rear window
●When the electronic key is placed
near a battery charger or elec-
tronic devices
●When the vehicle is parked in a
pay parking spot where radio
waves are emitted.
If the doors cannot be
locked/unlocked using the smart key
system, lock/unlock the doors by
performing any of the following:
●Bring the electronic key close to
either front door handle and oper-
ate the entry function.
●Operate the wireless remote con-
trol. If the doors cannot be
locked/unlocked us ing the above
methods, use the mechanical key.
(  P.196)
If the hybrid system cannot be
started using the smart key system,
refer to P.538.
■Note for the entry function
●Even when the electronic key is
within the effective range (detec-
tion areas), the system may not
operate properly in the following
cases:
• The electronic key is too close to the window or outside door han-
dle, near the ground, or in a high
place when the doors are locked
or unlocked.
• The electronic key is on the instru-
ment panel, luggage cover or
floor, or in the door pockets or
glove box when the hybrid system
is started or power switch modes
are changed.
●Do not leave the electronic key on
top of the instrument panel or near
the door pockets when exiting the
vehicle. Depending on the radio
wave reception conditions, it may
be detected by the antenna out-
side the cabin and the door will
become lockable from the outside,
possibly trapping the electronic
key inside the vehicle.
●As long as the electronic key is
within the effective range, the
doors may be locked or unlocked
by anyone. However, only the
doors detecting the electronic key
can be used to lo ck or unlock the
vehicle. (For vehicles equipped
with sensors on the rear door han-
dles, it is possible to lock (but not
unlock) all the doors using a door
handle that is not being detected
by the electronic key.)
●Even if the electro nic key is not
inside the vehicle, it may be possi-
ble to start the hybrid system if the
electronic key is near the window.
●The doors may unlock if a large
amount of water splashes on the
door handle, such as in the rain or
in a car wash when the electronic
key is within the effective range.
(The doors will au tomatically be
locked after approximately 60 sec-
onds if the doors are not opened
and closed.)

2204-2. Opening, closing and locking the doors
●If the wireless remote control is
used to lock the doors when the
electronic key is near the vehicle,
there is a possib ility that the door
may not be unlocke d by the entry
function. (Use the wireless remote
control to unloc k the doors.)
●Touching the door lock sensor
while wearing gloves may delay or
prevent lock operation. Remove
the gloves and touch the lock sen-
sor again.
●When the lock op eration is per-
formed using the lock sensor, rec-
ognition signals will be shown up
to two consecutive times. After
this, no recogniti on signals will be
given.
●If the door handle becomes wet
while the electronic key is within
the effective ran ge, the door may
lock and unlock repeatedly. In that
case, follow the fo llowing correc-
tion procedures to wash the vehi-
cle:
• Place the electronic key in a loca-
tion 6 ft. (2 m) or more away from
the vehicle. (Take care to ensure
that the key is not stolen.)
• Set the electronic key to battery- saving mode to disable the smart
key system. ( P.218)
●If the electronic key is inside the
vehicle and a door handle
becomes wet during a car wash, a
message may be shown on the
multi-informatio n display and a
buzzer will sound outside the vehi-
cle. To turn off the alarm, lock all
the doors.
●The lock sensor may not work
properly if it com es into contact
with ice, snow, mud, etc. Clean
the lock sensor and attempt to
operate it again, or use the lock
sensor on the lower part of the
door handle.
●A sudden approac h to the effec-
tive range or door handle may pre-
vent the doors from being
unlocked. In this case, return the
door handle to the original position and check that t
he doors unlock
before pulling the door handle
again.
●If there is another electronic key in
the detection area, it may take
slightly longer to unlock the doors
after the door handle is gripped.
■When the vehicle is not driven
for extended periods
●To prevent theft of the vehicle, do
not leave the electronic key within
6 ft. (2 m) of the vehicle.
●The smart key system can be
deactivated in advance. ( P.574)
●Battery-saving mode can reduce
the power consumption of elec-
tronic keys. ( P.218)
■To operate the system properly
Make sure to carry the electronic
key when operating the system. Do
not get the electronic key too close
to the vehicle when operating the
system from the out side of the vehi-
cle.
Depending on the position and hold-
ing condition of the electronic key,
the key may not be detected cor-
rectly and the system may not oper-
ate properly. (The alarm may go off
accidentally, or the door lock pre-
vention may not operate.)
■If the smart key system does
not operate properly
●Locking and unlocking the doors:
Use the mechanical key.
(  P.537)
●Starting the hybrid system:
P.538
■Customization
Settings (e.g. smart key system)
can be changed.
(Customizable features: P.573)
If the smart key system has been
deactivated in a customized setting,
refer to the explanations for the fol-
lowing operations.
●Locking and unlocking the doors:
Use the wireless remote control or

2214-2. Opening, closing and locking the doors
4
Before driving
mechanical key. (P.198, 537)
●Starting the hybrid system and
changing power switch modes: 
P.538●Stopping the hybrid system:
P.281
■Certification for the smart key system
For vehicles sold in the U.S.A. and Hawaii

2224-2. Opening, closing and locking the doors
For vehicles sold in Canada

2234-2. Opening, closing and locking the doors
4
Before driving
WARNING
■Caution regarding interfer-
ence with electronic devices
●People with implantable car-
diac pacemakers, cardiac
resynchronization therapy-
pacemakers or implantable car-
dioverter defibrillators should
keep away from the smart key
system antennas. (P.217)
The radio waves may affect the
operation of such devices. If
necessary, the entry function
can be disabled. Ask your
Toyota dealer for details, such
as the frequency of radio waves
and timing of the emitted radio
waves. Then, con sult your doc-
tor to see if you should disable
the entry function.
●User of any electrical medical
device other than implantable
cardiac pacemakers, cardiac
resynchronization therapy-
pacemakers or implantable car-
dioverter defibrillators should
consult the manufacturer of the
device for information about its
operation under the influence of
radio waves.
Radio waves could have unex-
pected effects on the operation
of such medical devices.
Ask your Toyota dealer for details
for disabling the entry function.

2294-3. Adjusting the seats
4
Before driving
register, and then close the
driver’s door.
If 2 or more keys are in the vehi-
cle, the driving position cannot
be recorded properly.
1Check that the shift lever is in
P.
2 Turn the power switch to ON.
3 Recall the driving position
that you want to record.
4 While pressing the recalled
button, press and hold the
door lock switch (either lock
or unlock) until the buzzer
sounds.
If the button could not be regis-
tered, the buzzer sounds continu-
ously for approximately 3 seconds.
■Recall procedure
Make sure that the doors are
locked before recalling the driv-
ing position.Carry the electronic
key that has been registered to
the driving position, and then
unlock and open the driver’s
door using the smart key system
or wireless remote control.
The driving positi on will move to the
recorded position.
If the driving position is in a position that has already been recorded, the
seat will not move.
■Cancelation procedure
Carry only the key you want to
cancel and then close the
driver’s door.
If 2 or more keys are in the vehi-
cle, the driving position cannot
be canceled properly.
1 Check that the shift lever is in
P.
2 Turn the power switch to ON.
3 While pressing the “SET” but-
ton, press and hold the door
lock switch (either lock or
unlock) until the buzzer
sounds twice.
If the button could not be canceled,
the buzzer sounds c ontinuously for
approximately 3 seconds.
■Recalling the driving position
using the memory recall func-
tion
●Different driving p ositions can be
registered for each electronic key.
Therefore, the driving position that
is recalled may be different
depending on the key being car-
ried.
●If a door other than the driver’s
door is unlocked with smart key
system, the driving position can-
not be recalled. In this case, press
the driving position button which
has been set.
■Customization
Settings (e.g. the unlock door set-
tings of the memory recall function)
can be customized. (Customizable
features: P.576)

2474-5. Opening, closing the windows and moon roof
4
Before driving
5Release the power window
switch for a m oment, resume
pushing the switch in the one-
touch opening direction, and
hold it there for a pproximately 4
seconds or more.
6 Pull and hold the power window
switch in the one-touch closing
direction again. After the side
window is completely closed,
continue holding the switch for a
further 1 second or more.
If you release the switch while the
side window is moving, start again
from the beginning.
If the side window reverses and
cannot be fully closed or opened,
have the vehicle inspected by your
Toyota dealer.
■Door lock linked power window
operation
●The power windows can be
opened and closed using the
mechanical key.
* (  P.538)
●The power windows can be
opened using the wireless remote
control.
* ( P.198)
●Vehicles with alarm: The alarm
may be triggered if the alarm is set
and the power window is closed
using the door lock linked power
window operation function.
( P.73)
*: These settings must be custom-
ized at your To yota dealer.
■Power window open reminder
function
The buzzer sounds and a message
is shown on the multi-information
display when the power switch is
turned to OFF and the driver’s door
is opened with the power windows
open.
■Customization
Settings (e.g. linked door lock oper-
ation) can be changed. (Customiz-
able features: P.576)
WARNING
Observe the following precau-
tions.
Failing to do so may result in
death or serious injury.
■Closing the power windows
●The driver is responsible for all
the power window operations,
including the operation for the
passengers. In order to prevent
accidental operation, especially
by a child, do not let a child
operate the power windows. It is
possible for children and other
passengers to have body parts
caught in the power window.
Also, when ridin g with a child, it
is recommended to use the win-
dow lock switch. ( P.248)
●Check to make sure that all pas-
sengers do not have any part of
their body in a position where it
could be caught when a power
window is being operated.
●When using the wireless remote
control or mechanical key and
operating the power windows,
operate the power window after
checking to make sure that
there is no possibility of any
passenger having any of their
body parts caught in the side
window. Also, do not let a child
operate the power window by
the wireless remote control or
mechanical key. It is possible
for children and other passen-
gers to get caught in the power
window.