door lock TOYOTA RAV4 PRIME 2021 (in English) Manual Online

596What to do if... (Troubleshooting)
1-1.What to do if... (Troubleshooting)What to do if... (Troubleshooting)
If you lose your keys or
mechanical keys, new genu-
ine keys or mechanical keys
can be made by your Toyota
dealer. ( P.536)
 If you lose your electronic
keys, the risk of vehicle theft
increases significantly. Con-
tact your Toyota dealer imme-
diately. ( P.536)
 Is the key battery weak or
depleted? ( P.493)
 Is the power switch in ON?
When locking the doors, turn
the power switch off.
( P.283)
 Is the electronic key left inside
the vehicle?
When locking the doors,
make sure that you have the electronic key on your person.
 The function may not operate
properly due to the condition
of the radio wave. ( P.218)
 Is the child-protector lock set?
The rear door cannot be
opened from inside the vehi-
cle when the lock is set. Open
the rear door from outside
and then unlock the child-pro-
tector lock. ( P.202)
 Did you press the power
switch while firmly depress-
ing the brake pedal?
( P.279)
 Is the shift lever in P?
( P.279)
 Is the electronic key any-
where detectable inside the
vehicle? ( P.217)
 Is the steering wheel
unlocked? ( P.280)
 Is the electronic key battery
weak or depleted?
In this case, the hybrid sys-
If you have a problem,
check the following before
contacting your Toyota
dealer.
The doors cannot be
locked, unlocked, opened
or closed
You lose your keys
The doors cannot be
locked or unlocked
The rear door cannot be
opened
If you think something is
wrong
The hybrid system does
not start

597What to do if... (Troubleshooting)
tem can be started in a tem-
porary way. (P.538)
 Is the 12-volt battery dis-
charged? ( P.539)
 Is the power switch in ON?
If you cannot release the shift
lever by depressing the brake
pedal with the power switch in
ON ( P.286)
 It is locked automatically to
prevent theft of the vehicle.
( P.280)
 Is the window lock switch
pressed?
The power window except for
the one at the driver’s seat
cannot be operated if the win-
dow lock switch is pressed.
( P.248)
 The auto power off function
will be operated if the vehicle
is left in ACC or ON (the
hybrid system is not operat- ing) for a period of time.
(
P.283)
 The seat belt reminder light is
flashing
Are the driver and the passengers
wearing the seat belts? ( 
P.518,
519
)
 The parking brake indicator is
on
Is the parking br ake released?
( 
P.290)
Depending on the situation,
other types of warning buzzer
may also sound. ( P.511, 523)
 Did anyone inside the vehicle
open a door during setting the
alarm?
The sensor detects it and the
alarm sounds. ( P.73)
To stop the alarm, turn the power
switch to ON or start the hybrid sys-
tem.
 Is the message displayed on
the multi-information display?
Check the message on the
multi-information display.
The shift lever cannot be
shifted from P even if you
depress the brake pedal
The steering wheel can-
not be turned after the
hybrid system is stopped
The windows do not open
or close by operating the
power window switches
The power switch is
turned off automatically
A warning buzzer sounds
during driving
An alarm is activated and
the horn sounds (if
equipped)
A warning buzzer sounds
when leaving the vehicle

600Alphabetical Index
Warning light ........................ 513
Approach warning .................. 343
Armrest ................................... 434
Assist grips ............................. 434
AUTO EV/HV mode ................... 77
AUTO EV/HV mode switch....... 78
Automatic air conditioning sys- tem ......................................... 396“My Room Mode” ................. 144
Air conditioning filter ............. 483
Eco air conditioning mode .... 397
Front seat concentrated airflow mode (S-FLOW) ................. 402
Remote Air Conditioning System ........................................... 405
Automatic door locking and unlocking systems ............... 202
Automatic headlight leveling system ................................... 296
Automatic High Beam (AHB) . 298
Automatic light control system ............................................... 296
Auxiliary boxes ....................... 415
Average fuel consumption .... 189
Average fuel economy ........... 172
Average vehicle speed .. 176, 189
B
Back door ................................ 203 Hands Free Power Back Door........................................... 208
Power back door .................. 207
Wireless remote control ....... 207
Back-up lights Replacing light bulbs ............ 497
Wattage ................................ 556
Battery (12-volt battery) ......... 466 If the 12-volt battery is dis-charged .............................. 539
Preparing and c hecking before
winter.................................. 387
Replacing ............................. 542 Warning light ........................511
Battery (traction battery)..........87 Charging ...............................123
Location ..................................87
Specification .........................552
Blind Spot Monitor (BSM) ......347 Blind Spot Monitor function ..350
Rear Cross Traffic Alert function...........................................353
Bottle holders .........................415
Brake Brake Hold ............................293
Fluid......................................464
Parking brake .......................290
Regenerative braking .............82
Warning light ........................511
Brake assist ............................380
Brake Hold...............................293
Brake Override System ..........259
Break-in tips ............................259
Brightness control Instrument panel light control169
BSM (Blind Spot Monitor) ......347
Blind Spot Monitor function ..350
Rear Cross Traffic Alert function...........................................353
C
Care Aluminum wheels .................444
Exterior .................................444
Front camera ........................310
Interior ..................................447
Radar sensor ........................310
Seat belts .............................447
Water-repellent coating ........445
Cargo capacity ................265, 268
Cargo hooks............................417
Chains......................................389
Charging “My Room Mode” ..................144
AC charging cable ................102

Alphabetical Index601
Charging equipment ............... 99
Charging indicator ................ 100
Charging messages ............. 152
Charging precautions ........... 126
Charging procedure ............. 123
Charging schedule function.. 130
Charging time may increase 115
High voltage components....... 87
How to charge ...................... 123
Information related to charging display ................................ 119
Opening and closing the charging port lid.................. 100
Power sources precautions .. 113
Power sources th at can be used
........................................... 111
Safety functions.................... 120
When charging cannot be car- ried out ............................... 147
Charging port ........................... 99 If the charging port lid does not open ................................... 108
Locking and unlocking.......... 107
Opening and closing ............ 100
Child-protector ....................... 202
Child restraint s ystem ............. 51
Fixed with a LATCH system ... 60
Fixed with a seat belt ............. 55
Front passenger occupant clas- sification system ................... 44
Points to remember ................ 51
Riding with children ................ 50
Types of child restraint system installation met hod ............... 53
Using an anchor bracket ........ 62
Child safety ............................... 50 12-volt battery precautions................. 466, 543
Airbag precautions ................. 39
Back door precautions ......... 203
Charging precautions ........... 120
Child restraint system............. 53 Heated steering wheel and seat
heater precautio ns..............407
How your child should wear the seat belt ................................30
Moon roof precautions..........250
Panoramic moon roof precau- tions ....................................254
Power window lock switch ....248
Power window precautions...247
Rear door child-protectors ....202
Seat belt extender precautions .............................................30
Seat belt precautions..............29
Seat heater precautions .......407
Cleaning ..........................444, 447 Aluminum wheels .................444
DC/DC Converter air intake vent
...........................................486
Exterior .................................444
Front camera ........................310
Interior ..................................447
Radar sensor ........................310
Seat belts .............................447
Water-repellent coating ........445
Clock ........................................169
Coat hooks ..............................435
Condenser ............. ..................463
Console box ............................414
Consumption screen ..............187
Coolant Capacity ...............................553
Checking ..............................462
Preparing and checking before winter ..................................387
Warning light ........................512
Cooling system .......................462 Engine overheating ..............544
Hybrid system overheating ...546
Cruise control Dynamic radar cruise control with full-speed range ..........336
Cup holders.............................414

602Alphabetical Index
Current fuel consumption ..... 189
Current fuel economy ............ 172
Curtain shield airbags ............. 34
Customizable features ........... 569
D
Daytime running light system295Replacing light bulbs ............ 497
DC/DC converter air intake vent ................................................. 91Cleaning ............................... 486
Deck board .............................. 417
Defogger Outside rear view mirrors ..... 398
Rear window ........................ 398
Windshield............................ 398
Digital Rear-view Mirror ......... 234
Dimensions ............................. 550
Dinghy towing ........................ 278
Display BSM (Blind Spot Monitor)..... 347
Consumption screen ............ 187
Drive information .................. 176
Driving information ............... 172
Dynamic radar cruise control with full-speed range .......... 336
Energy monitor ..................... 187
Head-up display ................... 182
Intuitive parking assist .......... 356
LTA (Lane Tracing Assist).... 328
Multi-information display ...... 170
Parking Support Brake function ........................................... 365
Pre-collision warning ............ 315
RCTA ................................... 347
RSA (Road Sign Assist) ....... 333
Warning messages .............. 523
Do-it-yourself maintenance ...... ........... 451, 455
Door lock Back door ............................. 203
Side doors ............................ 198 Smart key system .................217
Wireless remote control........196
Doors Automatic door locking and unlocking system ................202
Back door .............................203
Door glasses ........................246
Door lock ..............................198
Open door warning buzzer ...202
Outside rear view mirrors .....244
Rear door child-protectors ....202
Side doors ............................198
Drive information ....................176
Driver’s seat belt reminder light ...............................................518
Driver’s seat position memory ...............................................227Driving position memory .......227
Memory recall function .........228
Drive-start control ..................259
Driving Break-in tips .........................259
Correct posture .......................27
Driving mode select switch ...377
Plug-in hybrid vehicle driving tips.............................................92
Procedures ...........................258
Winter drive tips....................387
Driving informatio n display ...172
Driving mode select switch ...377
Driving position memory .......227 Memory recall function .........228
Driving support system informa- tion display............................175
Dynamic radar cruise control with full-speed rangeFunction................................336
Warning message . ...............523
E
ECB (Electronically Controlled
Brake System).......................380

606Alphabetical Index
Switch................................... 410
Wattage ................................ 556
Intuitive parking assist Function ............................... 356
Warning message ................ 359
J
JackPositioning a floor jack ......... 458
Vehicle-equipped jack .......... 528
Jack handle ............................. 528
Jam protection function Electronic sunshade ............. 253
Moon roof ............................. 249
Panoramic moon roof ........... 253
Power back door .................. 210
Power windows .................... 246
K
Keyless entrySmart key system................. 217
Wireless remote control ....... 196
Keys ......................................... 194 Battery-saving function......... 218
Electronic key ....................... 194
If the electronic key does not operate properly ................. 537
If you lose your keys ............ 536
Key number plate ................. 194
Keyless entry................ 196, 217
Mechanical key .................... 196
Power switch ........................ 279
Replacing the battery ........... 493
Warning buzzer .................... 217
Wireless remote control key . 196
Knee airbags ............................. 34
L
Lane Tracing Assist (LTA) ..... 323 Operation ............................. 323 Warning messages
...............332
Language (multi-information dis- play) ...............................179, 570
LATCH anchors ........................60
LED accessory lights .............296 Replacing light bulbs ............497
Lever Auxiliary catch lever .............457
Hood lock release lever ........457
Shift lever .............................285
Turn signal lever . ..................289
Wiper lever ...................301, 304
License plate lights Light switch...........................295
Replacing light bulbs ............497
Light bulbs Replacing .............................497
Wattage ................................556
Lights Automatic High Beam (AHB) 298
Emergency flasher switch ....504
Front interior lights................410
Headlight switch ...................295
Illuminated entry system .......411
Interior lights .........................410
Luggage compartment light .............................205, 209
Personal lights ......................411
Rear interior light ..................411
Replacing light bulbs ............497
Turn signal lever . ..................289
Vanity lights ..........................420
Wattage ................................556
Load capacity..........................268
LTA (Lane Tracing Assist) .....323 Operation..............................323
Warning messages ...............332
Luggage compartment light ................................205, 209Wattage ................................556
Luggage cover ........................418

Alphabetical Index607
M
MaintenanceDo-it-yourself maintenance .. 455
General maintenance ........... 451
Maintenance data................. 550
Maintenance requirements... 450
Malfunction indicator lamp.... 512
Menu icons ............................. 171
Meter “ODO TRIP” switch .............. 169
Clock .................................... 169
Head-up display ................... 182
Indicators.............................. 163
Instrument panel light control169
Meter control switches ......... 171
Multi-information display ...... 170
Settings ........................ 177, 570
Units ............................. 179, 570
Warning lights .............. 161, 511
Warning messages ...... 181, 523
Meter control switches .......... 171
Mirrors Digital Rear-view Mirror........ 234
Inside rear view mirror.......... 233
Outside rear view mirror defog-gers .................................... 398
Outside rear view mirrors ..... 244
Vanity mirrors ....................... 420
Moon roof Door lock linked moon roof oper-ation ................................... 249
Jam protection function ........ 249
Operation ............................. 249
Warning message ................ 250
Multi-information display Audio system-linked display . 175
BSM (Blind Spot Monitor)..... 347
Changing the display............ 171
Display contents ................... 170
Driving information display ... 172
Driving support system informa- tion display .........................175
Dynamic radar cruise control with full-speed range ..........336
Energy monitor/consumption screen.................................187
Hybrid System Indicator .......167
Intuitive parking assist-sensor ...........................................356
Language .....................179, 570
LTA (Lane Traci ng Assist) ....328
Menu icons ...........................171
Meter control switches..........171
Navigation system-linked display ...........................................175
Parking Support Brake function ...........................................365
PCS (Pre-Collisio n System) .315
Pop-up display......................179
RSA (Road Sign Assist) .......333
Settings ........................177, 570
Suggestion function ......181, 570
Tire pressure ...... ..................471
Units .............................179, 570
Vehicle information display...176
Warning message display ....181
Warning messages ...............523
“My Room Mode” ...................144
N
Navigation system-linked display ...............................................175
Noise from under ve hicle...........6
Normal mode...........................377
O
Odometer.................................165 “ODO TRIP” switch ...............169
“ODO TRIP”switch .................169
Oil Engine oil..............................552
Opener

Alphabetical Index609
Warning light ........................ 513
Power switch .......................... 279 Auto power off function ........ 283
Changing the power switch modes ................................ 283
If your vehicle has to be stopped in an emergency................. 505
Starting the hybrid system.... 279
Power windows Catch protection function ..... 246
Door lock linked window opera-tion ..................................... 247
Jam protection function ........ 246
Operation ............................. 246
Window lock switch .............. 248
Pre-Collision System (PCS) Enabling/disabling the pre-colli-sion system ........................ 317
Function ............................... 315
Warning light ........................ 514
Warning message ........ 313, 526
Predictive efficient drive .......... 85
R
Radar cruise control Dynamic radar cruise control with full-speed range .......... 336
Radiator ................................... 463
RCTA (Rear Cross Traffic Alert) RCTA Function............. 347, 353
Warning message ................ 348
Rear Cross Traffic Alert (RCTA) ............................................... 347
Rear passengers’ seat belt reminder light ....................... 519
Rear seat ................................. 225
Folding down the rear seatbacks........................................... 226
Head restraints ..................... 230
Seat heaters ......................... 408
Rear side marker lights Light switch .......................... 295 Replacing light bulbs ............497
Rear turn signal lights Replacing light bulbs ............497
Turn signal lever . ..................289
Wattage ................................556
Rear view mirror Digital Rear-view Mirror ........234
Inside rear view mirror ..........233
Outside rear view mirrors .....244
Rear window defogger ...........398
Rear window wiper .................304
Refueling ............ .....................306
Capacity ...............................551
Fuel types .....................551, 557
If the fuel filler door cannot be opened ...............................536
Opening the fuel tank cap ....307
Regenerative braking ...............82
Remote Air Conditioning System ...............................................405
Replacing Electronic key battery ...........493
Fuses....................................495
Light bulbs ............................497
Tires .....................................527
Wiper insert ..........................489
Reporting safety defects for U.S. owners ...................................584
Resetting the message indicat- ing maintenance is required 451
Road accident cautions ...........89
Road Sign Assist ....................333
RSA (Road Sign Assist) .........333
S
Safety Connect .........................66
Seat belt reminder light..518, 519
Seat belts...................................29 Adjusting the seat belt shoulder anchor height........................31
Automatic Locking Retractor (ALR) ....................................31

610Alphabetical Index
Child restraint system installation............................................. 55
Cleaning and maintaining the seat belt.............................. 447
Emergency Locking Retractor (ELR) .................................... 31
How to wear your seat belt..... 30
How your child should wear the seat belt................................ 30
Pregnant women, proper seat belt use................................. 29
Reminder light and buzzer . 518, 519
Seat belt extender .................. 30
Seat belt instructions for Cana- dian owners ........................ 585
Seat belt pretensioners .......... 32
SRS warning light................. 513
Seat heaters ............................ 407
Seating capacity ............. 268, 550
Seat position memory ............ 227
Seats Adjustment precautions 224, 225
Adjustment ................... 224, 225
Armrest................................. 434
Child seats/child restraint system installation ............................ 51
Cleaning ............................... 447
Driving position memory....... 227
Folding down the rear seatbacks ........................................... 226
Head restraint....................... 230
Properly sitting in the seat ...... 27
Seat heaters ......................... 407
Seat position memory .......... 227
Seat ventilators .................... 407
Seat ventilators ...................... 407
Secondary Collision Brake .... 381
Sensor Automatic headlight system . 296
Automatic High Beam (AHB) 298
BSM (Blind Spot Monitor)..... 350 Digital Rear-view Mirror ........238
Front camera ........................309
Inside rear view mirror ..........234
Intuitive parking assist ..........356
LTA (Lane Traci
ng Assist) ....323
Parking Support Brake function (rear-crossing vehicles) ......350
Parking Support Brake function (static objects) ....................356
Radar sensor ........................309
Rain-sensing windshield wipers ...........................................303
RCTA ....................................350
Toyota Safety Sense 2.0 ......309
Service plug ..............................87
Service reminder message ....451
Shift lever ................................285 If th e s hif t le ver ca n no t b e s hif te d from P .................................286
Shift lock system ....................286
Side airbags ..............................34
Side doors ............. ..................198
Side marker lights
Light switch...........................295
Replacing light bulbs ............497
Wattage ................................556
Side mirrors ............................244 Adjustment ...........................244
BSM (Blind Spot M onitor) .....347
Folding..................................244
Heaters .................................398
Outside rear view mirror defog- gers ....................................398
Side turn signal lights Replacing light bulbs ............497
Turn signal lever . ..................289
Side windows ..........................246
Smart key system ...................217 Antenna location...................217
Entry functions..............198, 204
Starting the hybrid system ....279
Warning message . ...............523

Alphabetical Index611
Snow tires ............................... 387
“SOS” button ............................ 66
Spare tireStorage location ................... 528
Spark plug ............................... 554
Specifications ......................... 550
Speedometer .......................... 165
Sport mode ............................. 377
SRS airbags .............................. 34
Steering lock Column lock release............. 280
Steering lock system warning message............................. 280
Steering wheel Adjustment ........................... 232
Heated steering wheel ......... 407
Meter control switches ......... 171
Stop lights Replacing light bulbs ............ 497
Storage feature ....................... 413
Storage precautions .............. 413
Stuck If the vehicle becomes stuck 548
Suggestion function............... 181
Sunshade ........................ 249, 252
Sun visors ............................... 420
Switches “ODO TRIP”switch ............... 169
“SOS” button .......................... 66
AUTO EV/HV mode switch .... 78
Automatic High Beam switch 298
Brake hold switch ................. 293
Digital Rear-view Mirror control switches ............................. 234
Door lock switch ................... 201
Driving mode select switch... 377
Driving position memory switches ............................. 227
Dynamic radar cruise control with full-speed range .......... 336
Electronic sunshade switch .. 252
Emergency flashers switch .. 504 EV/HV mode selection switch 78
Fuel filler door o
pener switch307
Garage door opener switches ...........................................435
Heated steering wheel..........407
Ignition switch (power switch) ...........................................279
Intuitive parking assist ..........358
Light switch...........................295
LTA switch ............................328
Meter control switches..........171
Moon roof switches ..............249
Outside rear v iew mirror
switches..............................244
Paddle shift switches ............287
Panoramic moon roof switches ...........................................252
Parking brake switch ............290
Power back door s witch .......207
Power switch ........................279
Power window switch ...........246
Rear window and outside rear view mirror defoggers switch
...........................................398
Rear window wiper and washer switch .................................304
Seat heater switches ............408
Seat ventilator switches........408
Vehicle-to-vehicle distance switch .................................336
VSC OFF switch ...................382
Window lock switch ..............248
Windshield defogger switch..398
Windshield wiper de-icer switch ...........................................403
Windshield wipers and washer switch .................................301
Wireless charger power supply switch .................................427
T
Tail lights