engine TOYOTA RAV4 PRIME 2021 (in English) Service Manual

3825-5. Using the driving support systems
■Disabling the TRAC system
If the vehicle gets stuck in mud, dirt
or snow, the TRAC system may
reduce power from the hybrid sys-
tem to the wheels.
Pressing to turn the system off
may make it easier for you to rock
the vehicle in order to free it.
To turn the TRAC system off,
quickly press and release .
“Traction Control Turned OFF” will
be shown on the multi-information
display.
Press again to tu rn the system
back on.
■Turning off the
TRAC/VSC/Trailer Sway Con-
trol systems
To turn the TRAC/VSC/Trailer Sway
Control systems off, press and hold
for more than 3 seconds while
the vehicle is stopped.
The VSC OFF indicator light will
come on and the “Traction Control
Turned OFF” will be shown on the
multi-information display.
*
Press again to tu rn the systems
back on.
*: PCS will also be disabled (only
Pre-Collision warning is avail-
able). The PCS warning light will
come on and a message will be
displayed on the multi-information
display. ( P.322)
■When the message is dis-
played on the multi-information
display showing that TRAC has
been disabled even if has
not been pressed
TRAC is temporary deactivated. If
the information continues to show,
contact your Toyota dealer.
■Operating conditions of hill-
start assist control
When the following four conditions
are met, the hill-star t assist control
will operate:
●The shift lever is in a position
other than P or N (when starting
off forward/backward on an
upward incline).
●The vehicle is stopped.
●The accelerator pedal is not
depressed.
●The parking brake is not engaged.
■Automatic system cancelation
of hill-start assist control
The hill-start assist control will turn
off in any of the fo llowing situations:
●The shift lever is shifted to P or N.
●The accelerator pedal is
depressed.
●The parking brake is engaged.
●No more than 2 seconds have
elapsed after the brake pedal is
released.
■Sounds and vibrations caused
by the ABS, brake assist, VSC,
Trailer Sway Control, TRAC and
hill-start assist control systems
●A sound may be heard from the
engine compartment when the
brake pedal is depressed repeat-

3835-5. Using the driving support systems
5
Driving
edly, when the hybrid system is
started or just after the vehicle
begins to move. This sound does
not indicate that a malfunction has
occurred in any of these systems.
●Any of the following conditions
may occur when the above sys-
tems are operating. None of these
indicates that a malfunction has
occurred.
• Vibrations may be felt through the vehicle body and steering.
• A motor sound may be heard also after the vehicle comes to a stop.
■ECB operating sound
ECB operating sound may be heard
in the following cases, but it does
not indicate that a malfunction has
occurred.
●Operating sound heard from the
engine compartment when the
brake pedal is operated.
●Motor sound of the brake system
heard from the front part of the
vehicle when the driver’ door is
opened.
●Operating sound heard from the
engine compartment when one or
two minutes passed after the stop
of the hybrid system.
■Active Cornering Assist opera-
tion sounds and vibrations
When the Active Cornering Assist is
operated, operation sounds and
vibrations may b e generated from
the brake system, but this is not a
malfunction.
■EPS operation sound
When the steering wheel is oper-
ated, a motor sou nd (whirring
sound) may be heard. This does not
indicate a malfunction.
■Automatic reactivation of
TRAC, Trailer Sway Control and
VSC systems
After turning the TRAC, Trailer
Sway Control and VSC systems off,
the systems will be automatically re-
enabled in the following situations:
●When the power switch is turned
off.
●If only the TRAC sy stem is turned
off, the TRAC will turn on when
vehicle speed increases.
If both the TRAC and VSC sys-
tems are turned of f, automatic re-
enabling will not occur when vehi-
cle speed increases.
■Operating conditions of Active
Cornering Assist
The system operates when the fol-
lowing occurs.
●TRAC/VSC can operate
●The driver is attempting to accel-
erate while turning
●The system detects that the vehi-
cle is drifting to the outer side
●The brake pedal is released
■Reduced effectiveness of the
EPS system
The effect iveness of the EPS sys-
tem is reduced to prevent the sys-
tem from overheating when there is
frequent steering input over an
extended period of time. The steer-
ing wheel may feel heavy as a
result. Should this occur, refrain
from excessive steering input or
stop the vehicle a nd turn the hybrid
system off. The EPS system should
return to normal within 10 minutes.
■Secondary Collision Brake
operating conditions
The system operates when the SRS
airbag sensor de tects a collision
while the vehicle is in motion. How-
ever, the system does not operate in
any of the following situations.
●The vehicle speed is below 6 mph
(10 km/h)
●Components are damaged
■Secondary Collision Brake
automatic cancellation
The system is automatically can-
celed in any of th e following situa-
tions.

3875-6. Driving tips
5
Driving
5-6.Driving tips
Use fluids that are appropriate
to the prevailing outside tem-
peratures.
• Engine oil
• Engine coolant
• Power control unit coolant
• Washer fluid
Have a service technician
inspect the condition of the
12-volt battery.
 Have the vehicle fitted with
four snow tires or purchase a
set of tire chains for the front
tires.
*
Ensure that all tires are the same
size and brand, and that chains
match the size of the tires.
*: Tire chains cannot be mounted
on vehicles with 235/55R19 tires.
Winter driving tips
Carry out the necessary
preparations and inspec-
tions before driving the
vehicle in winter. Always
drive the vehicle in a man-
ner appropriate to the pre-
vailing weather conditions.
Pre-winter preparations
WARNING
■Driving with snow tires
Observe the following precautions
to reduce the risk of accidents.
Failure to do so may result in a
loss of vehicle control and cause
death or serious injury.
●Use tires of the specified size.
●Maintain the recommended
level of air pressure.
●Do not drive in excess of 75
mph (120 km/h), regardless of
the type of snow tires being
used.
●Use snow tires on all, not just
some wheels.
■Driving with tire chains
(except 235/55R19 tires)
Observe the following precautions
to reduce the risk of accidents.
Failure to do so may result in the
vehicle being unable to be driven
safely, and may cause death or
serious injury.
●Do not drive in excess of the
speed limit specifi ed for the tire
chains being used, or 30 mph
(50 km/h), whichever is lower.
●Avoid driving on bumpy road
surfaces or over potholes.
●Avoid sudden acceleration,
abrupt steering, sudden brak-
ing and shifting operations that
cause sudden engine braking.
●Slow down sufficiently before
entering a curve to ensure that
vehicle control is maintained.
●Do not use LTA (Lane Tracing
Assist) system.

3925-6. Driving tips
• State and Local Parks and Recre-ation Departments
• State Motor Vehicle Bureau
• Recreational Vehicle Clubs
• U.S. Forest Service and Bureau of Land Management
WARNING
■Off-road driving precautions
Always observe the following pre-
cautions to minimize the risk of
death, serious injury or damage to
your vehicle:
●Drive carefully when off the
road. Do not take unnecessary
risks by driving in dangerous
places.
●Do not grip the steering wheel
spokes when driving off-road. A
bad bump could jerk the wheel
and injure your hands. Keep
both hands and especially your
thumbs on the outside of the
rim.
●Always check your brakes for
effectiveness immediately after
driving in sand, mud, water or
snow.
●After driving through tall grass,
mud, rock, sand, rivers, etc.,
check that there is no grass,
bush, paper, rags, stone, sand,
etc. adhering or trapped on the
underbody. Clear off any such
matter from the u nderbody. If
the vehicle is used with these
materials trapped or adhering to
the underbody, a breakdown or
fire could occur.
●When driving off-road or in rug-
ged terrain, do not drive at
excessive speeds, jump, make
sharp turns, strike objects, etc.
This may cause loss of control
or vehicle rollover causing
death or serious injury. You are
also risking expensive damage
to your vehicle’s suspension
and chassis.
NOTICE
■To prevent the water damage
Take all necessary safety mea-
sures to ensure that water dam-
age to the hybrid b attery (traction
battery), hybrid system or other
components does not occur.
●Water entering th e engine com-
partment may cause severe
damage to the hybrid system.
●Water entering the hybrid trans-
mission will cause deterioration
in transmission quality. The
malfunction indicator may come
on, and the vehicle may not be
drivable.
●Water can wash the grease
from wheel bearings, causing
rusting and premature failure,
and may also enter the hybrid
transaxle case, reducing the
gear oil’s lubricating qualities.
■When you drive through
water
If driving through water, such as
when crossing shallow streams,
first check the depth of the water
and the bottom of t he riverbed for
firmness. Drive s lowly and avoid
deep water.

3986-1. Using the air conditioning system and defogger
tized such as reducing fan
speed, etc.
Press the eco air conditioning
mode switch.
When the eco air conditioning
mode is on, the indicator illumi-
nates on the eco air conditioning
mode switch.
■Defogging the windshield
Defoggers are used to defog the
windshield and front side win-
dows.
Press the windshield defogger
switch.
Set the outside/recirculated air
mode switch to outside air mode if
t h e r e c i r c u l a t e d a i r m o d e i s u s e d . ( I t
may switch automatically.)
To defog the windshield and the
side windows quickly, turn the air
flow and temperature up.
To return to the previous mode,
press the windshield defogger
switch again when the windshield is
defogged.
When the windshield defogger
switch is on, the indicator illumi-
nates on the windshield defogger
switch.
■Defogging the rear window
and outside rear view mir-
rors
Defoggers are used to defog the
rear window and to remove rain-
drops, dew and frost from the
outside rear view mirrors.
Press the rear window defogger
and outside rear view mirror
defoggers switch.
The defoggers will automatically
turn off after 15 minutes.
When the rear window defogger
and outside rear view mirror defog-
gers switch is on, the indicator illu-
minates on the rear window
defogger and outside rear view mir-
ror defoggers switch.
■Heating
●In HV mode, the gasoline engine
may operate in order to extract
heat from the engine coolant via
the heater.
●In EV mode, heating is done by a
heat pump system.
• When the outside temperature is
low or it is snowing, compared to
conventional vehicles, heating
may be less effective and warm
air may not come out.
• When the outside heat exchanger is frosted over, fan speed declines
and it may become harder to heat
the interior.
However, it is not a malfunction. In
this situation, the air temperature
from the outlets may not change
even though the set temperature is
raised.
• If frost has formed of the outside heat exchanger, the heating per-
formance will decline. The frost
can be removed from the outside
heat exchanger by operating the
Remote Air Conditioning System
before driving ( P.405). When
frosted over, the heating operation
of the Remote Air Conditioning
System starts after defrosting.
• When “AUTO” switch is turned on, the heating is controlled opti-
mally. Therefore, the set heating
performance may not be achieved
even if the fan speed setting is
increased.

3996-1. Using the air conditioning system and defogger
6
Interior features
Outside heat exchanger
●In the following situations the gas-
oline engine may operate in order
to extract heat from the engine
coolant via the heater even in EV
mode.
• The outside temperature is approximately 14° F (-10°C) or low
• is operating
■Water droplets during air condi-
tioning operation
The outside heat exchanger, accu-
mulator and air conditioning piping
may incur condensation or frost may
form.
During or after the air conditioning
operation, water droplets may fall
from the vehicle. However, it is not a
malfunction.
Accumulator
Outside heat exchanger
■Fogging up of the windows
●The windows will easily fog up
when the humidity in the vehicle is
high. Turning “A/C ” switch on will
dehumidify the air from the outlets
and defog the windshield effec-
tively.
●If you turn “A/C” switch off, the
windows may fog up more easily.
●The windows may fog up if the
recirculated air mode is used.
■While using “My Room Mode”
●It may not be possible to obtain
the intended defogging perfor-
mance even if is pressed.
If the windows need to be
defogged before driving, stop
charging power and then press
.
●When the outside temperature is
low, heating may feel insufficient
due to restricted operation of the
air conditioning.
Heating cannot be performed
when it is 14°F (- 10°C) or less as
the gasoline engine cannot be
started during “My Room Mode”. If
heating is desired, stop charging
and remove the AC charging
cable from the vehicle.
■When driving on dusty roads
Close all windows. If dust thrown up
by the vehicle is still drawn into the
vehicle after closing the windows, it
is recommended that the air intake
mode be set to outside air mode
and the fan speed to any setting
except off.
■Outside/recirculated air mode
●Setting to the recirculated air
mode temporarily is recom-
mended in preventing dirty air
from entering the vehicle interior
and helping to c ool the vehicle
when the outside air temperature
is high.
●Outside/recirculated air mode may
automatically switch depending on
the temperature setting or the
inside temperature.
A
A
B

4006-1. Using the air conditioning system and defogger
■When the outside temperature
exceeds 75°F (24°C) and the air
conditioning system is on
●In order to reduce the air condi-
tioning power consumption, the air
conditioning system may switch to
recirculated air mode automati-
cally. This may also reduce fuel
consumption.
●Recirculated air mode is selected
as a default mode when the power
switch is turned to ON.
●It is possible to switch to outside
air mode at any time by pressing
the outside/recirculated air mode
switch.
■Operation of the air condition-
ing system in Eco drive mode
●In Eco drive mode, the air condi-
tioning system is controlled as fol-
lows to prioritize fuel efficiency:
• Engine speed and compressor operation controlled to restrict
heating/cooling capacity
• Fan speed restr icted when auto-
matic mode is selected
●To improve air conditioning perfor-
mance, perform the following
operations:
• Turn off Eco drive mode ( P.377)
• Turn off Eco air conditioning mode
●When the driving mode is set to
Eco driving mode, the Eco air con-
ditioning mode will be turned on
automatically. Even in this case,
the Eco air conditioning mode can
be turned off by pressing the Eco
air conditioning mode switch.
■When the outside temperature
falls to nearly 32°F (0°C)
The dehumidification function may
not operate even when “A/C” switch
is pressed.
■Ventilation and air conditioning
odors
●To let fresh air in, set the air condi-
tioning system to the outside air
mode.
●During use, various odors from inside and outside the vehicle may
enter into and accumulate in the
air conditioning system. This may
then cause odor
to be emitted
from the vents.
●To reduce potential odors from
occurring:
• It is recommended that the air conditioning system be set to out-
side air mode prior to turning the
vehicle off.
• The start timing of the blower may
be delayed for a short period of
time immediately after the air con-
ditioning system is started in auto-
matic mode.
●When parking, the system auto-
matically switches to outside air
mode to encourage better air cir-
culation throughout the vehicle,
helping to reduce odors that occur
when starting the vehicle.
■Air conditioning filter
 P.483
■Air conditioning system refrig-
erant
●A label regarding the refrigerant of
the air conditioning system is
attached to the h ood at the loca-
tion shown in the following illustra-
tion.
●The meaning of each symbol on
the label are as follows:
Caution
Air conditioning system

4226-4. Using the other interior features
pressed.
■When connecting a device
Open the lid, and fully and
securely insert the plug of the
device into the power outlet.
■When turning the power
outlet off
1 Turn the connected devices
off.
2 Press the AC 120 V switch to
turn the power outlet off.
3 Disconnect each plug from
the power outlet.
4 Close the lid of the power
outlet.
■The power outlet (120 VAC) can
be used when
“READY” indicator is illuminated.
■Engine operating
The engine starts automatically and
charging starts w hen the remaining charge of the hybrid battery (traction
battery) decreases, etc.
■The power outlet (120 VAC)
●Use electrical dev
ices that do not
exceed a total maximum power
usage of 1500 W at AC 120 V for
the power outle t (AC 120 V/1500
W). If electrical devices exceeding
the specified capacity are used,
the protection function will activate
and prevent the power outlet from
being used.
●A large current may flow causing
the current power to exceed 1500
W depending on the electrical
device used. In this situation, the
protective function activates and
the outlet cannot be used. How-
ever, this is no t a malfunction.
●Certain types of electrical devices
may disturb TV or radio by noises.
●Power outlet voltage cannot be
measured accurat ely by using a
commercial tester. If you need to
check the voltage, have the vehi-
cle inspected at your Toyota
dealer.
●Noise may be heard from the cool-
ing fan under the rear seats when
using the power ou tlet, but this is
not a malfunction.
■120 VAC Devices which may
not operate properly
The following 120 VAC devices may
not operate properly even if their
power consumption is less than
1500 W:
●Devices with high initial peak watt-
age
●Measuring devices that process
precise data
●Devices that require an extremely
stable power supply
●Devices that require a constant
power supply from the power out-
let, such as a device with a timer.

4236-4. Using the other interior features
6
Interior features
■When the 120 VAC power outlet
cannot be used
If the AC 120 V switch is pressed
but the switch indicator does not illu-
minate, the protection circuit may
have operated.
In this case, perform the appropriate
procedures as follows.
●Disconnect the plug of each
device from the power outlet,
check that the total power con-
sumption of all devices to be con-
nected to the power outlet is less
than 1500 W, reconnect the
devices and then press the AC
120 V switch again.
●Disconnect the plug of each
device from the power outlet,
check that the devices are not
malfunctioning, reconnect the
devices and then press the AC
120 V switch again.
●Check the charge of the hybrid
battery (traction battery)
(  P.165). If the charge is low,
shift the shift lever to P, allow the
engine to run to charge the hybrid
battery (traction battery), and then
press the AC 120 V switch again.
●If the temperature inside the vehi-
cle is high, such as after the vehi-
cle has been park ed in the sun,
use the air conditioning system to
sufficiently ventilate or cool the
interior, and then press the AC
120 V switch again.
●If the vehicle has been stopped in
a cold area, to pro tect the hybrid
battery (traction battery), the
power outlet may not be able to be
used. In this case, drive the vehi-
cle for a while to warm up the
hybrid battery (traction battery),
and then press the AC 120 V
switch again.
If the power outlet cannot be used
even after performing the appropri-
ate procedures above, have the
vehicle inspected by your Toyota
dealer.
●If any electrical device has mal-
functioned, park the vehicle in a
safe location and turn the AC
inverter off.
●If the protection function activates
and power is cut, perform the fol-
lowing procedure.
1 Stop the vehicle in a safe place
and set the parking brake.
2 Ensure that the shift lever is in P
or N.
3 Check that the power consumed
by the electrical devices is within
1500 W and any device has not
malfunctioned.
4 Press the AC 120 V switch.
If the inside of the vehicle is hot,
open the windows to lower the tem-
perature and turn the switch back on
once the inside of the vehicle
reaches a normal temperature. If
following the procedure above does
not restore power, have the vehicle
inspected at your Toyota dealer.
WARNING
■For safe use
Observe the following precau-
tions.
Failure to do so may lead to an
accident, resulting in death or
serious injury.
●Do not use devices such as the
following when driving. Also, do
not use a device if it cannot be
secured within the vehicle.
• Devices which may distract the driver and be a hinderance to
safe driving, such as a TV, DVD
player, etc.
• Unsecured devices or devices which generate heat, such as a
toaster, microwave, electric
heater, electric kettle, coffee
maker, etc., as they may fly
around possibly causing injury,
burns or a fire in the case of
sudden braking or an accident.

4246-4. Using the other interior features
WARNING
• Devices which may fall under the pedals and prevent the
brake pedal from being
depressed, such as a hair dryer,
AC adaptor, mouse, etc.
●Do not use devices which pro-
duce steam while the windows
are closed. Doing so may cause
the windows to fog up, reducing
visibility and making it difficult to
drive safely. Also, the steam
may damage or negatively
affect other devices. If the
device must be used, stop the
vehicle and open the windows
before use.
●Do not connect a malfunctioning
device to a power outlet, as
doing so may ca use the power
outlet to become inoperable.
●Do not disconnect the plug of a
device while your hands are wet
or insert a pin o r other object
into the pow er outlet. Also, if a
liquid or snow is on the power
outlet, dry the outlet before
using it.
●Be careful not to get pinched by
the power outlet lid.
●Do not attempt to modify, disas-
semble or repair a power outlet.
Also, do not replace the 120
VAC inverter with a commer-
cially available one. For infor-
mation on repairs, contact your
Toyota dealer.
●Do not let children touch the
power outlet.
●Keep the power outlet free of
foreign matter.
●Keep the power outlet free of
dust and foreign matter. Also,
make sure to clean the power
outlet periodically.
●If the plug of a device fits
loosely in a power outlet, even
though it is fully inserted,
replace the power outlet. For
information on replacement,
contact your Toyota dealer.
■Using the power outlet while
parked or stopped
Observe the following precau-
tions.
Failure to do so may lead to an
accident, possibly resulting in
death or serious injury.
●Make sure to securely engage
the parking brake and shift the
shift lever to P.
●Do not leave the vehicle unat-
tended while the READY indica-
tor is illuminated and a device is
connected to a power outlet.
●Make sure that the hood is
closed. As the engine will start
automatically depending on the
condition of the vehicle, make
sure that nothing is left near or
contacting the exhaust pipes.
Also, do not put your head or
hands anywhere inside the
engine compartment, as the
cooling fans may operate sud-
denly. Keep hands and clothing
(especially a tie, scarf, etc.)
away from the fans as they may
get caught in a fan.
●Do not stop the vehicle near
objects which burn easily. If the
exhaust system is extremely
hot, it may cause a fire.