ad blue TOYOTA SEQUOIA 2020 Accessories, Audio & Navigation (in English)
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Page 264 of 310

2668-2. Setup
4Transfer the contact data to 
the system using a Blue-
tooth
® phone.
 This operation may be unnec-
essary depending on the type 
of Bluetooth
® phone.
 To cancel this function, select 
“Cancel”.
5 Check that a confirmation 
screen is displayed when the 
operation is complete.
Backed-up contact data 
(“vCard” formatted) can be 
transferred from USB device or 
Bluetooth
® phone to this sys-
tem.
1 Connect a USB device. 
( P.122)
2 Select “Transfer Contacts 
from Device”.
3 Select “From USB”.
4 Select “USB 1” or “USB 2” 
when the multiple USB 
devices are connected. If a 
USB device is connected, 
skip this procedure.
5 Select “Replace Contacts” or 
“Add Contact”. If the contact 
is already registered, skip 
this procedure.
“Replace Contacts”: Select to trans-
fer the contact fro m the connected 
USB device or Bluetooth
® phone 
and replace the current one.
“Add Contact”: Select to transfer  the desired contact data from the 
connected USB de
vice or Blue-
tooth
® phone to add to the current 
one.
6 Select a desired file from 
vCard file list.
7 Check that a confirmation 
screen is displayed when the 
operation is complete.
●Depending on the type of Blue-
tooth® phone used and number of 
files, it may take time to display 
vCard file lists and download con-
tacts.
●Downloading may not complete 
correctly in the  following cases:
• If the engine switch is turned off  during downloading.
• If the USB device or Bluetooth
® 
phone is removed before down-
loading is complete.
New contact data can be regis-
tered.
Up to 4 numbers per person can 
be registered. For PBAP com-
patible Bluetooth
® phones, this 
function is available when “Auto-
matic Transfer” is set to off. 
( P.263)
1 Select “New Contact”.
2 Enter the name and select 
“OK”.
3 Enter the phone number and 
select “OK”.
4 Select the phone type for the 
phone number.
From USB device
Registering a new contact 
to the contacts list 
Page 265 of 310

2678-2. Setup
8
Phone
5To add another number to 
this contact, select “Yes”.
■Registering a new contact 
in a different way (from the 
call history screen)
1 Display the phone top 
screen. ( P.244)
2 Select “History” and select a 
contact not yet registered in 
the contact list.
3 Select “Add to Contacts”.
4 Follow the steps in “Register-
ing a new contact to the con-
tacts list” from step  2. 
( P.266)
For PBAP compatible Blue-
tooth
® phones, this function is 
available when “Automatic 
Transfer” is set to off. ( P.263)
1 Select “Edit Contact”.
2 Select the desired contact.
3 Select   next to the name 
or desired number.
4 Enter the name or the phone 
number and select “OK”.
For PBAP compatible Blue-
tooth
® phones, this function is 
available when “Automatic 
Transfer” is set to off. ( P.263)
1 Select “Delete Contacts”. 2
Select the desired contact 
and select “Delete”.
3 Select “Yes” when the confir-
mation screen appears.
●Multiple data can be selected and 
deleted at the same time.
●When a Bluetooth® phone is 
deleted, the  contact data will be 
deleted at the same time.
Up to 15 contacts (maximum of 
4 numbers per contact) can be 
registered in the favorites list.
■Registering the contacts in 
the favorites list
1 Select “Add Favorite”.
2 Select the desired contact to 
add to the favorites list.
 Dimmed contacts are already 
stored as a favorite.
3 Check that a confirmation 
screen is displayed when the 
operation is complete.
When 15 contacts have 
already been registered to the 
favorites list
1 When 15 contacts have 
already been registered to 
the favorites list, a registered 
contact needs to be replaced.
Select “Yes” when the confir-
mation screen appears to 
replace a contact.
2 Select the contact to be 
replaced.
Editing the contact data
Deleting the contact data
Favorites list setting 
Page 269 of 310

2718-3. What to do if...
8
Phone
8-3.What to do if...
■When using the hands-free 
system with a Bluetooth
® 
device
The hands-free system or Blue-
tooth
® device does not work.
Troubleshooting
If there is a problem with 
the hands-free system or a 
Bluetooth
® device, first 
check the table below.
Troubleshooting
Likely causeSolution
The connected 
device may not 
be a compatible
Bluetooth
® cellu-
lar phone.
For a list of spe-
cific devices 
which operation 
has been con-
firmed on this 
system, check 
with your Toyota 
dealer or the fol-
lowing website:
https://
www.toy-
ota.com/audio-
multimedia in the 
United States, 
https://
www.toyota.ca/
connected in 
Canada, and 
http://www.
toyotapr.com/
audio-multimedia 
in Puerto Rico
The Bluetooth® 
version of the 
connected cellu-
lar phone may 
be older than the 
specified ver-
sion.Use a cellular 
phone with Blue-
tooth
® version 
2.0 or higher 
(recommended: 
Ve r.   4 . 2 ) .  
(  P. 3 9 ) 
Page 270 of 310

2728-3. What to do if...
■When registering/connect-
ing a cellular phone
A cellular phone cannot be reg-
istered.
A Bluetooth
® connection can-
not be made.
■When making/receiving a 
call
A call cannot be made/received.
Likely causeSolution
An incorrect 
passcode was 
entered on the 
cellular phone.Enter the correct 
passcode on the 
cellular phone.
The registration 
operation has 
not been com-
pleted on the cel-
lular phone side.
Complete the 
registration oper-
ation on the cel-
lular phone 
(approve regis-
tration on the 
phone).
Old registration 
information 
remains on 
either this sys-
tem or the cellu-
lar phone.
Delete the exist-
ing registration 
information from 
both this system 
and the cellular 
phone, then reg-
ister the  cellular 
phone you wish 
to connect to this 
system. ( P. 4 3 )
Likely causeSolution
Another Blue-
tooth
® device is 
already con-
nected.
Manually con-
nect the  cellular 
phone you wish 
to use to this 
system. ( P. 4 1 )
Bluetooth® func-
tion is not 
enabled on the 
cellular phone.Enable the Blue-
tooth
® function 
on the cellular 
phone.
Automatic Blue-
tooth
® connec-
tion on this 
system is set to 
off.
Set automatic 
Bluetooth
® con-
nection on this 
system to on 
when the engine 
switch is in ACC 
or ON. ( P. 4 5 )
Preferred device 
settings function 
on this system is 
set to on.
Set preferred 
device settings 
function on this 
system to off. 
( P. 4 6 )
Set the desired 
cellular phone to 
the highest auto-
matic connec-
tion priority. 
( P. 4 6 )
Likely causeSolution
Your vehicle is in 
a   area.
Move to where 
 no longer 
appears on the 
display.
Likely causeSolution 
Page 271 of 310

2738-3. What to do if...
8
Phone
■When using the phonebook
Phonebook data cannot be 
transferred manually/automati-
cally.
Phonebook data cannot be 
edited.
■When using the Bluetooth® 
message function
Messages cannot be viewed.
Likely causeSolution
The profile ver-
sion of the con-
nected cellular 
phone may not 
be compatible 
with transferring 
phonebook data.
For a list of spe-
cific devices 
which operation 
has been con-
firmed on this 
system, check 
with your Toyota 
dealer or the fol-
lowing website:
https://
www.toy-
ota.com/audio-
multimedia in the 
United States, 
https://
www.toyota.ca/
connected in 
Canada, and 
http://www.
toyotapr.com/
audio-multimedia 
in Puerto Rico
Automatic con-
tact transfer 
function on this 
system is set to 
off.Set automatic 
contact transfer 
function on this 
system to on. 
(  P.264)
Passcode has 
not been entered 
on the cellular 
phone.
Enter the pass-
code on the cel-
lular phone if 
requested 
(default pass-
code: 1234).
Transfer opera-
tion on the cellu-
lar phone has 
not completed.
Complete trans-
fer operation on 
the cellular 
phone (approve 
transfer opera-
tion on the 
phone).
Likely causeSolution
Automatic con-
tact transfer 
function on this 
system is set to 
on.Set automatic 
contact transfer 
function on this 
system to off. 
( P.264)
Likely causeSolution
Message trans-
f e r  i s  n o t  e n a b l e d  
on the cellular 
phone.
Enable mes-
sage transfer on 
the cellular 
phone (approve 
message trans-
fer on the 
phone).
Automatic trans-
fer function on 
this system is set 
to off.Set automatic 
transfer function 
on this system to 
on. ( P.264)
Likely causeSolution 
Page 272 of 310

2748-3. What to do if...
New message notifications are 
not displayed.■In other situations
The Bluetooth
® connection sta-
tus is displayed at the top of the 
screen each time the engine 
switch is in ACC or ON.
Even though all conceivable 
measures have been taken, the 
symptom status does not 
change.
Likely causeSolution
Notification of 
SMS/MMS/E-
mail reception on 
this system is set 
to off.Set notification 
of SMS/MMS/E-
mail reception on 
this system to 
on. ( P.262)
Automatic mes-
sage transfer 
function is not 
enabled on the 
cellular phone.Enable auto-
matic transfer 
function on the 
cellular phone.
Likely causeSolution
Connection con-
firmation display 
on this system is 
set to on.
To turn off the 
display, set con-
nection confir-
mation display 
on this system to 
off. ( P. 4 6 )
Likely causeSolution
The cellular 
phone is not 
close enough to 
this system.Bring the cellu-
lar phone closer 
to this system.
Radio interfer-
ence has 
occurred.
Turn off Wi-Fi® 
devices or other 
devices that may 
emit radio 
waves. 
Page 273 of 310

2758-3. What to do if...
8
Phone
●For details, refer to the owner’s 
manual that came with the cellular 
phone.
The cellular 
phone is the 
most likely cause 
of the symptom.
Turn the cellular 
phone off, 
remove and rein-
stall the battery 
pack, and then 
restart the cellu-
lar phone.
Enable the cellu-
lar phone’s Blue-
tooth
® 
connection.
Disable the Wi-
Fi
® connection of 
the cellular 
phone.
Stop the cellular 
phone’s security 
software and 
close all applica-
tions.
Before using an 
application 
installed on the 
cellular phone, 
carefully check 
its source and 
how its opera-
tion might affect 
this system.
Likely causeSolution 
Page 277 of 310

2799-1. Connected services overview
9
Connected services
Content provider
Provides contents to the application server.
Type A: Function achieved by using a smar tphone 
or DCM
Of the functions included with connected services, the Toyota 
apps rely on the use of a smartphone or DCM.
Using a smartphone
• Toyota audio multimedia system enables applicable apps  installed on a smartphone to be displayed on and operated from 
the screen via Bluetooth
®.
 Via DCM
• Toyota audio multimedia system enables applicable apps  installed on the system to be displayed on and operated from 
the screen.
A few settings must be performed before Toyota apps can be 
used. ( P.281)
By using a smartphone or DCM
A 
Page 279 of 310

2819-1. Connected services overview
9
Connected services
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-servicesin Puerto Rico.
●These functions are not made 
available in some countries or 
areas. Availability of functions of 
the Toyota apps is dependent on 
network reception level.
■Initializing personal data
The personal data used in appli-
cations can be reset. ( P.63)
 The following personal data 
can be deleted and returned 
to their default settings:
• Downloaded contents
• Radio stations that were listened 
to
●Once initialized, the data and set-
tings will be erased. Pay much 
attention when initializing the data.
■Settings required to use 
Toyota mobile application
Perform the settings in the fol-
lowing order.
1 Download the Toyota mobile 
application to your smart-
phone.
2 Open the Toyota mobile 
application on your smart 
phone and follow instruc-
tions. Bluetooth
® Pairing is 
required.
In order to use Toyota mobile appli-
cation, the following must first be 
performed:
 Register a Bluetooth® phone 
with the hands-free system. 
( P.36)
●Applications can only be used 
when the Toyota mobile applica-
tion has been downloaded to your 
smartphone, and the application is 
running.
●Toyota mobile application opera-
tional procedures can also be con-
firmed by visiting
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.
●If a Toyota mobile application is 
used while iPod audio/video is 
being played back, system opera-
tion may become unstable.
Preparation before using 
Toyota mobile application 
Page 286 of 310

2889-2. Connected services operation
1Select “Update” on the appli-
cation screen. ( P.287)
2 Check that downloading 
starts.
“Download in Background”: Select 
to operate other functions while 
downloading.
“Cancel”: Select to cancel updating.
3Check that downloading is 
complete.
“Later”: Select to install later. When 
this screen button  is selected, the 
screen will re turn to the last dis-
played screen. To install the update 
data: ( P.288)
“See Detail”: Select to display 
detailed information on the update 
data.
“Install”: Select to  install the update 
data. Follow the  steps “Installing 
the update data” from step  2. 
(  P.288)
■Installing the update data
After the downloading is com-
plete, “Update” will be changed 
to “Install”.
1 Select “Install” on the appli-
cation screen. ( P.287)
2 Select “Continue”.
“Later”: Select to postpone the 
installation of the update data and 
go back to the previous screen.
3Check that installing is 
started.
“Install in Background”: Select to 
operate other functions while 
installing.
4Select “OK” after the install-
ing is complete.
●The Toyota apps cannot be oper-
ated while installing.
When problems occur with start-
ing the application player, a 
message will appear on the 
screen. Referring to the follow-
ing items, identify the problem 
and take the suggested correc-
tive action.
“When it is safe and legal to 
do so, please ensure your 
Toyota mobile application is 
running and logged in on your 
phone.”
The Toyota mobile application can-
not be connected to Bluetooth
® 
SPP.
Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the 
phone is Bluetooth
® SPP compati-
ble or not, and then activate the 
Toyota mobile application.
 “Installation failed, please try 
again”
Installation can be attempted again 
by changing to the application 
screen and pressing the “Install” 
switch.
“Application download error. 
Please try again later.”
Downloading can be attempted 
again by checking the communica-
If a message appears on 
the screen