display TOYOTA SIENNA HYBRID 2021 Accessories, Audio & Navigation (in English)

2858-3. What to do if...
8
PhoneA Bluetooth® connection can-
not be made.
■When making/receiving a
call
A call cannot be made/received.
■When using the phonebook
Phonebook data cannot be
transferred manually/automati-
cally.
Likely causeSolution
An incorrect
passcode was
entered on the
cellular phone.Enter the correct
passcode on the
cellular phone.
The registration
operation has
not been com-
pleted on the cel-
lular phone side.
Complete the
registration oper-
ation on the cel-
lular phone
(approve regis-
tration on the
phone).
Old registration
information
remains on
either this sys-
tem or the cellu-
lar phone.
Delete the exist-
ing registration
information from
both this system
and the cellular
phone, then reg-
ister the cellular
phone you wish
to connect to this
system. ( P.43)
Likely causeSolution
Another
Bluetooth
®
device is already
connected.
Manually con-
nect the cellular
phone you wish
to use to this
system. ( P.41)
Bluetooth® func-
tion is not
enabled on the
cellular phone.Enable the
Bluetooth
® func-
tion on the cellu-
lar phone.
Automatic
Bluetooth
® con-
nection on this
system is set to
off.
Set automatic
Bluetooth
® con-
nection on this
system to on
when the power
switch is in ACC
or ON. ( P.46)
Preferred device
settings function
on this system is
set to on.
Set preferred
device settings
function on this
system to off.
( P.46)
Set the desired
cellular phone to
the highest auto-
matic connec-
tion priority.
( P.46)
Likely causeSolution
Your vehicle is in
a area.
Move to where
no longer
appears on the
display.
Likely causeSolution

2868-3. What to do if...
Phonebook data cannot be
edited.
■When using the Bluetooth®
message function
Messages cannot be viewed.
New message notifications are
not displayed.
■In other situations
The Bluetooth
® connection sta-
Likely causeSolution
The profile ver-
sion of the con-
nected cellular
phone may not
be compatible
with transferring
phonebook data.
For a list of specific
devices which oper-
ation has been con-
firmed on this
system, check with
your Toyota dealer
or the following web-
site:
https://www.toyota.
com/
audio-multimedia in
the United States,
https://www.toyota.
ca/connected in
Canada, and
https://www.
toyotapr.com/
serviciosconectados
in Puerto Rico
Automatic con-
tact transfer
function on this
system is set to
off.Set automatic
contact transfer
function on this
system to on.
(  P.277)
Passcode has
not been entered
on the cellular
phone.
Enter the pass-
code on the cel-
lular phone if
requested
(default pass-
code: 1234).
Transfer opera-
tion on the cellu-
lar phone has
not completed.
Complete trans-
fer operation on
the cellular
phone (approve
transfer opera-
tion on the
phone).
Likely causeSolution
Automatic con-
tact transfer
function on this
system is set to
on.Set automatic
contact transfer
function on this
system to off.
( P.277)
Likely causeSolution
Message trans-
f e r i s n o t e n a b l e d
on the cellular
phone.
Enable mes-
sage transfer on
the cellular
phone (approve
message trans-
fer on the
phone).
Automatic trans-
fer function on
this system is set
to off.Set automatic
transfer function
on this system to
on. ( P.277)
Likely causeSolution
Notification of
SMS/MMS/E-
mail reception on
this system is set
to off.Set notification
of SMS/MMS/E-
mail reception on
this system to
on. ( P.275)
Automatic mes-
sage transfer
function is not
enabled on the
cellular phone.Enable auto-
matic transfer
function on the
cellular phone.

2878-3. What to do if...
8
Phone
tus is displayed at the top of the
screen each time the power
switch is in ACC or ON.
Even though all conceivable
measures have been taken, the
symptom status does not
change.
●For details, refer to the owner’s
manual that came with the cellular
phone.
Likely causeSolution
Connection con-
firmation display
on this system is
set to on.
To turn off the
display, set con-
nection confir-
mation display
on this system to
off. (P.46)
Likely causeSolution
The cellular
phone is not
close enough to
this system.Bring the cellu-
lar phone closer
to this system.
Radio interfer-
ence has
occurred.
Turn off Wi-Fi®
devices or other
devices that may
emit radio
waves.
The cellular
phone is the
most likely cause
of the symptom.
Turn the cellular
phone off,
remove and rein-
stall the battery
pack, and then
restart the cellu-
lar phone.
Enable the cellu-
lar phone’s
Bluetooth
® con-
nection.
Disable the
Wi-Fi
® connec-
tion of the cellu-
lar phone.
Stop the cellular
phone’s security
software and
close all applica-
tions.
Before using an
application
installed on the
cellular phone,
carefully check
its source and
how its operation
might affect this
system.
Likely causeSolution

2919-1. Connected services overview
9
Connected services
Content provider
Provides contents to the application server.
Application server
Type A: Function achieved by using a smart-
phone or DCM
Of the functions included with connected services, the
Toyota apps rely on the use of a smartphone or DCM.
Using a smartphone
• Toyota audio multimedia system enables applicable apps installed on a smartphone to be displayed on and operated from
the screen via Bluetooth
®.
 Via DCM
• Toyota audio multimedia system enables applicable apps installed on the system to be displayed on and operated from
the screen.
A few settings must be performed before Toyota apps can be
used. ( P.293)
By using a smartphone or DCM
A
B

2929-1. Connected services overview
Provides applications to the system or a smartphone.
Smartphone
*
Using the Toyota mobile application, communication is relayed
between the system, application server and content provider.
Applications
Display usable content from the content providers on the screen
using the data connection of the connected smartphone or DCM.
System
Content received, via a smartphone or DCM, from content pro-
vider servers is displayed on the screen. The system is equippe d
with an application player to run applications.
Via DCM
*: For known compatible phones, refer to https://www.toyota.com /connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
https://www.toyotapr.com/serviciosconectados
in Puerto Rico.
The required operations to acti-
vate applications and connect a
smartphone to the system, and
the registration steps for the
connected services are
explained in this section.
■Subscription
 Toyota apps do not require an
activation fee or monthly
recurring fees.
 Services requiring a separate
contract can also be used.
*
*: For details, refer to
https://www.toyota.com/
connectedservices
or call 1-800-331-4331 in the
United States,
https://www.toyota.ca/connected
or call 1-888-869-6828 in Can- ada, and
https://www.toyotapr.com/
serviciosconectados
or call 1-877-855-8377 in Puerto
Rico.
■Availability of function
 Toyota apps is available in
the contiguous United States,
Washington D.C., Alaska,
Hawaii, the United States Vir-
gin Islands, Puerto Rico and
Canada.
●Data usage fees may apply while
using Toyota apps. Confirm data
usage fees before using this func-
tion.
●For details regarding operation of
the Toyota apps, refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
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D
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F
Before using the function

3009-2. Connected services operation
9-2.Connected services operation
From the “MENU” button
1 Press the “MENU” button.
2 Select “Apps”. 3
Follow the steps in “From the
“APPS” button” from step 2.
( P.300)
From the “APPS” button
1 Press the “APPS” button.
 If a specific application screen
is displayed, press the
“APPS” button again.
2 Select the desired application
screen button.
: Select to activate an applica-
tion.
“Update”: Select to update the
applications. ( P.300)
: Displays the number of new
notifications for the application
When the Toyota apps is acti-
vated, an application may need
to be updated. To update an
application, it is necessary to
download update data and
install it.
■Downloading update
If an update is available,
“Update” can be selected.
Toyota apps
Toyota apps is a function
that enables certain apps
installed on a smartphone
or the system to be dis-
played on and operated
from the system screen.
Before the Toyota apps can
be used, some setup needs
to be performed. ( P.293)
For details about the func-
tions and services pro-
vided by each application,
refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/
connected
in Canada, and
https://www.toyotapr.com/
serviciosconectados
in Puerto Rico.
Using Toyota apps
Updating an application

3019-2. Connected services operation
9
Connected services
1Select “Update” on the appli-
cation screen. ( P.300)
2 Check that downloading
starts.
“Download in Background”: Select
to operate other functions while
downloading.
“Cancel”: Select to cancel updating.
3Check that downloading is
complete.
“Later”: Select to install later. When
this screen button is selected, the
screen will re turn to the last dis-
played screen. To install the update
data: ( P.301)
“See Detail”: Select to display
detailed information on the update
data.
“Install”: Select to install the update
data. Follow the steps “Installing
the update data” from step 2.
(  P.301)
■Installing the update data
After the downloading is com-
plete, “Update” will be changed
to “Install”.
1 Select “Install” on the appli-
cation screen. ( P.300)
2 Select “Continue”.
“Later”: Select to postpone the
installation of the update data and
go back to the previous screen.
3Check that installing is
started.
“Install in Background”: Select to
operate other functions while
installing.
4Select “OK” after the install-
ing is complete.
●The Toyota apps cannot be oper-
ated while installing.
When problems occur with start-
ing the application player, a
message will appear on the
screen. Referring to the follow-
ing items, identify the problem
and take the suggested correc-
tive action.
“When it is safe and legal to
do so, please ensure your
Toyota mobile application is
running and logged in on your
phone.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
https://www.toyotapr.com/
serviciosconectados
in Puerto Rico, to confirm if the
phone is Bluetooth® SPP compati-
ble or not, and then activate the
Toyota mobile application.
“Installation failed, please try
again”
Installation can be attempted again
by changing to the application
screen and pressing the “Install”
switch.
“Application download error.
Please try again later.”
Downloading can be attempted
again by checking the communica-
If a message appears on
the screen

3039-2. Connected services operation
9
Connected services
1Display the application
screen. ( P.300)
2 Select the desired application
screen button.
3 Select the character entering
space.
4 Enter a search term, and
then select “OK”.
5 Entering characters will be
reflected on the character
entering space.
 For details on operating the
keyboard:  P.30
1 Display the application
screen. ( P.300)
2 Select the desired application
screen button.
3 Press the talk switch.
( P.198)
4 Say the desired keyword.
 Completion of the keyword
will be detected automatically.
5 Search results will be dis-
played on the screen.
*: Premium Audio only
●The hands-free system cannot be
used while Destination Assist is
being used.
■From the map screen
1 Press the “MAP” button.
2 Select .
Entering a keyword using
the software keyboard
Entering a keyword using
the voice recognition func-
tion
Destination Assist*
Destination Assist provides
you with live assistance for
finding destinations via the
Toyota response center.
You can request either a
specific business, address,
or ask for help locating your
desired destination by cate-
gory, such as restaurants,
gas stations, shopping cen-
ters or other Points of Inter-
est (POI).
After you tell the agent your
choice of destination, its
coordinates are sent wire-
lessly to your vehicle’s navi-
gation system.
Make a call with Destina-
tion Assist

3059-3. Setup
9
Connected services
9-3.Setup
1Press the “MENU” button.
2 Select “Setup”.
3 Select “Apps”.
4 Select the desired items to
be set.
Select to set the pop up
reminder for smartphone
data usage. ( P.305)
Select to detect if an iPhone
app is automatically turned on/off.
Select to turn on/off the
enhanced USB connection
mode
• When an iPhone is connected
while this setting is set to “On”,
communication with devices con-
nected to other USB ports may
not be possible. Also, depending
on the device, charging may not
be possible.
Select to reset all setup items
to default setting.
The data usage notification pop-
up, which indicates that the sys-
tem will use an internet connec-
tion, can be enabled/disabled.
1 Display the Toyota apps set-
tings screen. ( P.305)
2 Select “Data Usage Mes-
sage”.
3 Change the setting as
desired.
Toyota apps settings
Toyota apps settings can be
changed.
Displaying the Toyota
apps settings screen
Toyota apps settings
screen
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308Alphabetical Index
Alphabetical Index
A
AM/FM/SiriusXM® Satellite Radio
............................................... 126 Available HD Radio™ technol- ogy ..................................... 130
Caching a radio program...... 127
Displaying the radio ID ......... 132
How to Subscribe to SiriusXM Services ............................. 131
Overview .............................. 126
Presetting a station .............. 127
Radio broadcast data system ........................................... 129
Radio options ....................... 128
Refer to the table below to iden- tify the problem and take the
suggested corrective action 133
Selecting a station from the list ........................................... 128
Smart favorites ..................... 132
Troubleshooting guide.......... 130
Using HD Radio™ Technology ........................................... 129
Android Auto .......................... 139 Overview .............................. 139
“Android Auto” button (“Menu” screen) .............................. 14, 54
Apple CarPlay
®/Android Auto™
................................................. 53 Establishing an Android Auto connection ............................ 54
Establishing an Apple CarPlay connection ............................ 53
Troubleshooting ..................... 56
“Apple CarPlay” button (“Menu” screen) .............................. 14, 53
“Apps” button (“Menu” screen) ......................................... 14, 300
“APPS” button ..... .............12, 300
Audio/visual remote controls 144
“Audio” button (“Menu” screen) .........................................14, 120
“Audio” button (“Setup” screen) .........................................18, 145
“AUDIO” button ........12, 120, 121
Audio settings.........................145 Audio settings screen ...........145
Displaying the audio settings screen.................................145
B
Basic function ...........................12
Basic information before opera-tion ...........................................26
Basic operation.................72, 120
Bluetooth
® audio ....................140
Overview ..............................140
Registering/Connecting a
Bluetooth
® device ...............142
Bluetooth
® phone message func-
tion .........................................270 Calling the message sender .273
Checking received messages ...........................................271
Displaying the message screen ...........................................270
Receiving a mess age ...........270
Replying to a message (dictation reply) ..................................272
Replying to a message (quick reply) ..................................272
“Bluetooth” button (“Setup” screen) ...............................18, 40
Buttons overview......................12 Operations of each part ..........12
C
Checking around the vehicle.227Screen display ......................227
Checking the front and around the vehicle .............................228