power steering TOYOTA SIENNA HYBRID 2021 (in English) Owner's Guide

4637-2. Steps to take in an emergency
7
When trouble arises
The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing. 
The hybrid system warning
message is shown on the
multi-information display and
the vehicle does not move.
 The vehicle makes an abnor-
mal sound.
From the front (2WD models)
Release the parking brake.
Turn automatic mode off.
( P.244)
From the front (AWD models)
Use a towing dolly under the
rear wheels.
NOTICE
■To prevent damage to the
vehicle when towing using a
wheel-lift type truck
●Do not tow the vehicle from the
rear when the power switch is
off. The steering lock mecha-
nism is not strong enough to
hold the front wheels straight.
●When raising the vehicle,
ensure adequate ground clear-
ance for towing at the opposite
end of the raised vehicle. With-
out adequate clearance, the
vehicle could be damaged while
being towed.
■To prevent damage to the
vehicle when towing with a
sling-type truck
Do not tow with a sling-type truck,
either from the front or rear.
■Recreational towing (behind
motor home, etc.)
Never dinghy tow your vehicle to
prevent causing serious damage
to the AWD system and transmis-
sion. ( P.230)
Situations when it is nec-
essary to contact dealers
before towing
Towing with a wheel-lift
type truck

4687-2. Steps to take in an emergency
■SRS warning light
■ABS warning light
■Electric power steering system warning light (warning
buzzer)
Warning lightDetails/Actions
Indicates a malfunction in:
The SRS airbag system;
 The front passenger occupan t classification system;
or
 The seat belt pretensioner system
 Have the vehicle insp ected by your Toyota
dealer immediately.
Warning lightDetails/Actions
(U.S.A.)
(Canada)
Indicates a malfunction in:
 The ABS; or
 The brake assist system
 Have the vehicle insp ected by your Toyota
dealer immediately.
Warning lightDetails/Actions
(Red/yellow)
Indicates a malfun ction in the EPS (Electric Power
Steering) system
 Have the vehicle insp ected by your Toyota
dealer immediately.

4747-2. Steps to take in an emergency
seat.
●If a cushion is placed on the seat,
the sensor may not detect a pas-
senger, and the warning light may
not operate properly.
■SRS warning light
This warning light system monitors
the airbag sensor assembly, front
impact sensors, side impact sensors
(front door), side impact sensors
(front), side impact sensors (rear),
driver’s seat position sensor,
driver’s seat belt buckle switch, front
passenger occupant classification
sensors, “AIR BAG ON” indicator
light, “AIR BAG OFF” indicator light,
front passenger’s seat belt buckle
switch, seat belt pretensioners and
force limiters, airbags, interconnect-
ing wiring and power sources.
(  P.42)
■If the malfunction indicator
lamp comes on while driving
First check the following:
●Is the fuel t ank empty?
If it is, fill the fuel tank immediately.
●Is the fuel tank cap loose?
If it is, tighten it securely.
The light will go o ff after several
driving trips.
If the light does not go off even after
several trips, contact your Toyota
dealer as soon as possible.
■Electric power steering system
warning light (warning buzzer)
When the 12-volt battery charge
becomes insufficien t or the voltage
temporarily drops, the electric power
steering system warning light may
come on and the warning buzzer
may sound.
■When the tire pressure warning
light comes on
Inspect the tires to check if a tire is
punctured.
If a tire is punctured: P.491 If none of the tires are punctured:
Turn the power switch to OFF then
turn it to ON.
Check if the tire pressure warning
light comes on or blinks.
If the tire pressur
e warning light
blinks for approximately 1 minute
then stays on
There may be a malfunction in the
tire pressure warning system. Have
the vehicle inspected by your
Toyota dealer immediately.
If the tire pressur e warning light
comes on
1 After the temperature of the tires
has lowered sufficiently, check
the inflation pressure of each tire
and adjust them to the specified
level.
2 If the warning light does not turn
off even after several minutes
have elapsed, check that the
inflation pressure of each tire is
at the specified level and perform
initialization. ( P.430)
■The tire pressure warning light
may come on due to natural
causes
The tire pressure warning light may
come on due to natural causes such
as natural air leaks and tire inflation
pressure changes caused by tem-
perature. In this ca se, adjusting the
tire inflation pressure will turn off the
warning ligh t (after a few minutes).
■When a tire is replaced with a
compact spare tire (vehicles
with compact spare tire)
The compact spare tire is not
equipped with a tire pressure warn-
ing valve and tran smitter. If a tire
goes flat, the tire pressure warning
light will not turn off even though the
flat tire has been replaced with the
spare tire. Replac e the spare tire
with the standard tire and adjust the
tire inflation pressure. The tire pres-
sure warning light will go off after a
few minutes.

4757-2. Steps to take in an emergency
7
When trouble arises
■Conditions that the tire pres-
sure warning system may not
function properly
 P.428
WARNING
■If both the ABS and the brake
system warning lights remain
on
Stop your vehicle in a safe place
immediately and contact your
Toyota dealer. The vehicle will
become extremely unstable
during braking, and the ABS sys-
tem may fail, which could cause
an accident resulting in death or
serious injury.
■When the electric power
steering system warning light
comes on
When the light comes on yellow,
the assist to the power steering is
restricted. When the light comes
on red, the assist to the power
steering is lost and handling oper-
ations of the steering wheel
become extremely heavy.
When steering wheel operations
are heavier than usual, grip the
steering wheel firmly and operate
it using more force than usual.
■If the tire pressure warning
light comes on
Be sure to observe the following
precautions. Failure to do so
could cause a loss of vehicle con-
trol and result in death or serious
injury.
●Stop your vehicle in a safe
place as soon as possible.
Adjust the tire inflation pressure
immediately.
●If the tire pressure warning light
comes on even after tire infla-
tion pressure adjustment, it is
probable that you have a flat
tire. Check the tires. If a tire is
flat, change it with the spare tire
and have the flat tire repaired by
the nearest Toyota dealer.
●Avoid abrupt maneuvering and
braking. If the vehicle tires dete-
riorate, you could lose control of
the steering wheel or the
brakes.
■If a blowout or sudden air
leakage should occur
The tire pressure warning system
may not activate immediately.
■Maintenance of the tires
Each tire, includi ng the spare (if
provided), should be checked
monthly when cold and inflated to
the inflation pressure recom-
mended by the vehicle manufac-
turer on the vehicle placard or tire
inflation pressure label (tire and
load information label). (If your
vehicle has tires of a different size
than the size indicated on the
vehicle placard or tire inflation
pressure label [tire and load infor-
mation label], you should deter-
mine the proper tire inflation
pressure for those tires.)

4797-2. Steps to take in an emergency
7
When trouble arises
tion display, it may indicate a mal-
function. Immediately stop the
vehicle and contact your Toyota
dealer.
•“Braking Power Low”
• “12-Volt Battery Charging System
Malfunction”
• “Oil Pressure Low”
●If any of the following messages
are shown on the multi-informa-
tion display, the vehicle may have
run out of fuel. Stop the vehicle in
a safe place and, if the fuel level is
low, refuel the vehicle.
• “Hybrid System Stopped”
• “Engine Stopped”
●If “Low Auxiliary Battery See
Owner’s Manual” is shown
• When the display goes off after
several seconds
*:
Maintain the hybri d system opera-
tion for more than 15 minutes and
charge the 12- volt battery.
• When the display does not go off:
Start up the hybrid system using the
procedures for “If the 12-volt battery
is discharged” ( P.506)
*: Displays for about 6 seconds
●If “Maintenance Required for Trac-
tion Battery Cooling Parts See
Owner’s Manual” is shown, the fil-
ter may be clogged, the air intake
vent may be blocked, or there may
be a gap in the duct. Therefore,
perform the following correction
procedure.
• If the air intake vent or filter of the hybrid battery (traction battery)
are dirty, perform the procedures
on P.443to clean them.
• If the warning message is shown when the air intake vent and filter
of the hybrid battery (traction bat-
tery) are not dirty, have the vehicle
inspected at your Toyota dealer.
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level may be low.
Check the level of the engine oil, and add engine oil if necessary.
This message may be displayed if
the vehicle is stopped on a slope.
Move the vehicle to a level surface
and check if the message disap-
pears.
■If “Hybrid System Stopped
Steering Power Low” is dis-
played
This message is displayed if the
hybrid system is stopped while driv-
ing.
When steering wheel operations are
heavier than usual, grip the steering
wheel firmly and operate it using
more force than usual.
■If “Hybrid System Overheated
Output Power Reduced” is
shown
The message may be shown when
driving under severe operating con-
ditions. (For example, when driving
up a long steep hill or driving up a
steep hill in reverse.)
Coping method: P.514
■If “Traction Battery Needs to be
Protected Refrain from the Use
of N Position” is shown
This message may be displayed
when the shift lever is in N.
As the hybrid battery (traction bat-
tery) can not be charged when the
shift lever is in N, shift the shift lever
to P when the vehicle is stopped.
■If “Traction Battery Needs to be
Protected Shift into P to
Restart” is shown
This message is displayed when the
hybrid battery (traction battery)
charge has becom e extremely low
because the shift lever has been left
in N for a certain amount of time.
When operating the vehicle, shift to
P and restart the hybrid system.
■If “Shift to P Before Exiting
Vehicle” is shown
Message is displayed when the
driver’s door is opened without turn-

4907-2. Steps to take in an emergency
WARNING
●Parts of the repair kit become
hot during operation. Be careful
handling the repair kit during
and after operation. Do not
touch the metal part around the
connecting area between the
bottle and the compressor. It will
be extremely hot.
●Do not attach the vehicle speed
warning sticker to an area other
than the one indicated. If the
sticker is attached to an area
where an SRS airbag is located,
such as the pad of the steering
wheel, it may prevent the SRS
airbag from operating properly.
■Driving to spread the liquid
sealant evenly
●Drive the vehicle carefully at a
low speed. Be especially careful
when turning and cornering.
●If the vehicle does not drive
straight or you feel a pull
through the steering wheel, stop
the vehicle and check the fol-
lowing.
• Tire condition. The tire may have separated from the wheel.
• Tire inflation pressure. If the tire inflation pressure is 19 psi (130
kPa, 1.3 kgf/cm
2 or bar) or less,
the tire may be severely dam-
aged.
NOTICE
■When performing an emer-
gency repair
●A tire should only be repaired
with the emergency tire punc-
ture repair kit if the damage is
caused by a sharp object such
as nail or screw passing through
the tire tread.
Do not remove th e sharp object
from the tire. Removing the
object may widen the opening
and disenable emergency repair
with the repair kit.
●The repair kit is not waterproof.
Make sure that the repair kit is
not exposed to water, such as
when it is being used in the rain.
●Do not put the repair kit directly
onto dusty ground such as sand
at the side of the road. If the
repair kit vacuums up dust etc.,
a malfunction may occur.
●Make sure to stand the kit with
the bottle vertical. The kit can-
not work properly if it is laid on
its side.
■Precautions for the emer-
gency tire puncture repair kit
●The repair kit power source
should be 12 V DC suitable for
vehicle use. Do not connect the
repair kit to any other source.
●If fuel splatters on the repair kit,
the repair kit may deteriorate.
Take care not to allow fuel to
contact it.
●Place the repair kit in a storage
to prevent it from being exposed
to dirt or water.
●Store the repair kit in the lug-
gage compartment out of reach
of children.

5017-2. Steps to take in an emergency
7
When trouble arises
One of the following may be the
cause of the problem:
The electronic key may not be
functioning properly.
( P.504)
 There may not be sufficient
fuel in the vehicle’s tank.
Refuel the vehicle. ( P.259)
 There may be a malfunction
in the immobilizer system.
( P.88)
 There may be a malfunction
in the steering lock system.
 The hybrid system may be
malfunctioning due to an elec-
trical problem such as elec-
tronic key battery depletion or
a blown fuse. However,
depending on the type of mal-
function, an interim measure
is available to start the hybrid
system. ( P.501) One of the following may be the
cause of the problem:

The 12-volt battery may be
discharged. ( P.506)
 The 12-volt battery terminal
connections may be loose or
corroded. ( P.423)
One of the following may be the
cause of the problem:
 The 12-volt battery may be
discharged. ( P.506)
 One or both of the 12-volt bat-
tery terminals may be discon-
nected. ( P.423)
Contact your Toyota dealer if
the problem cannot be repaired,
or if repair procedures are
unknown.
When the hybrid system does
not start, the following steps can
be used as an interim measure
to start the hybrid system if the
power switch is functioning nor-
If the hybrid system
will not start
Reasons for the hybrid sys-
tem not starting vary
depending on the situation.
Check the following and
perform the appropriate
procedure:
The hybrid system will not
start even though the cor-
rect starting procedure is
being followed ( P.231)
The interior lights and
headlights are dim, or the
horn does not sound or
sounds at a low volume
The interior lights and
headlights do not turn on,
or the horn does not
sound
Starting the hybrid sys-
tem in an emergency

5348-1. Specifications
■Temperature A, B, C
The temperature grades are A
(the highest), B, and C, repre-
senting the tire’s resistance to
the generation of heat and its
ability to dissipate heat when
tested under controlled condi-
tions on a specified indoor labo-
ratory test wheel.
Sustained high temperature can
cause the material of the tire to
degenerate and reduce tire life, and
excessive temperature can lead to
sudden tire failure.
Grade C corresponds to a level of performance which all passenger
car tires must meet under the Fed-
eral Motor Vehicle Safety Standard
No. 109.
Grades B and A represent higher
levels of performance on the labo-
ratory test wheel than the minimum
required by law.
Warning: The temperature grades
of a tire assume tha
t it is properly
inflated and not overloaded.
Excessive speed, underinflation, or
excessive loading, either sepa-
rately or in combination, can cause
heat buildup and possible tire fail-
ure.
Glossary of tire terminology
Tire related termMeaning
Cold tire inflation pres-
sureTire pressure when the vehicle has been parked
for three hours or more, or has not been driven
more than 1 mile or 1.5 km under that condition
Maximum inflation pres-
sureThe maximum cold inflated pressure to which a
tire may be inflated, shown on the sidewall of
the tire
Recommended inflation
pressureCold tire inflation pressure recommended by a
manufacturer
Accessory weight
The combined weight (in excess of those stan-
dard items which may be replaced) of transmis-
sion, power steering, power brakes, power
windows, power seats, radio and heater, to the
extent that these items are available as factory-
installed equipment (whether installed or not)
Curb weight
The weight of a motor vehicle with standard
equipment, including th e maximum capacity of
fuel, oil and coolant, and if so equipped, air con-
ditioning and additional weight optional engine

5478-2. Customization
8
Vehicle specifications
*2: The open position is set by the power back door switch on the back door.
(  P.163)
*3: When the towing hitch is installed, kick sensor does not work.
■Driving position memory* ( P.178)
*: If equipped
■Outside rear view mirrors ( P.198)
*: If equipped
■Power windows and moon roof* ( P.201, 204)
FunctionDefault settingCustomized
setting
Selection the door linking
driving position memory with
door unlock operation
Driver’s doorAll doors––O
Driver’s seat slide move-
ment when exiting the vehi-
cle
*Full
Off
O–OPartial
Steering wheel movement*Tilt only
Off
O–O
Telescopic only
Tilt and tele-scopic
FunctionDefault settingCustomized setting
Automatic mirror folding and
extending operation
*
Linked to the
locking/unlock- ing of the doorsOff
––OLinked to oper- ation of the
power switch
FunctionDefault settingCustomized setting
Mechanical key linked opera-
tionOffOn––O
ABC
ABC
ABC

568What to do if... (Troubleshooting)
1-1.What to do if... (Troubleshooting)What to do if... (Troubleshooting)
If you lose your keys or
mechanical keys, new genu-
ine keys or mechanical keys
can be made by your Toyota
dealer. ( P.502)
 If you lose your electronic
keys, the risk of vehicle theft
increases significantly. Con-
tact your Toyota dealer imme-
diately. ( P.502)
 Is the key battery weak or
depleted? ( P.447)
 Vehicles with entry function:
Is the power switch in ON?
When locking the doors, turn
the power switch off.
( P.234)
 Vehicles with entry function:
Is the electronic key left inside
the vehicle? When locking the doors,
make sure that you have the
electronic key on your person.
 The function may not operate
properly due to the condition
of the radio wave. ( P.166)
 Is the child-protector lock set?
The sliding door cannot be
opened from inside the vehi-
cle when the lock is set. Open
the sliding door from outside
and then unlock the child-pro-
tector lock. ( P.142)
 Did you press the power
switch while firmly depress-
ing the brake pedal?
( P.231)
 Is the shift lever in P?
( P.231)
 Is the electronic key any-
where detectable inside the
vehicle? ( P.165)
 Is the steering wheel
unlocked? ( P.232)
 Is the electronic key battery
If you have a problem,
check the following before
contacting your Toyota
dealer.
The doors cannot be
locked, unlocked, opened
or closed
You lose your keys
The doors cannot be
locked or unlocked
The sliding door cannot
be opened
If you think something is
wrong
The hybrid system does
not start