TOYOTA VENZA 2013 Owners Manual (in English)

421
4-3. Do-it-yourself maintenance
4
Maintenance and care
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CAUTION
■
Replacing light bulbs
● Turn off the lights. Do not attempt to replace the bulb immediately after
turning off the lights.
The bulbs become very hot and may cause burns.
● Do not touch the glass portion of the light bulb with bare hands. Hold the
bulb by the plastic or metal portion.
If the bulb is scratched or dropped, it may blow out or crack.
● Fully install light bulbs and any parts used to secure them. Failure to do so
may result in heat damage, fire, or water entering the headlight unit. This
may damage the headlights or cause condensation to build up on the lens.
●Vehicles with discharge headlights:
While the headlights are turned on, and
for a short time after they have been
turned off, metal components at the
rear of the headlight assembly will be
extremely hot. To prevent burns, do not
touch these metal components until you
are certain they have cooled down.
Metal
compo-
nents

422 4-3. Do-it-yourself maintenance
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CAUTION
■Discharge headlights (if equipped)
● Contact your Toyota dealer before replacing the discharge headlights
(including light bulbs).
● Do not touch the discharge headlight’s high voltage socket when the head-
lights are turned on.
An extremely high voltage of 30000 V will be discharged and could result
in serious injury or death by electric shock.
● Do not attempt to take apart or repair the low beam discharge headlight
bulbs, connectors, power supply circuits, or related components.
Doing so could result in electric shock and serious injury or death.
■ To prevent damage or fire
Make sure bulbs are fully seated and locked.

When trouble arises5
423
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5-1. Essential informationEmergency flashers ......... 424
If your vehicle needs to be towed ............................. 425
If you think something is wrong ......................... 429
If noise can be heard from under vehicle ......... 430
Fuel pump shut off system ........................... 431 5-2. Steps to take in
an emergency
If a warning light turns on or a warning buzzer
sounds... ........................ 432
If a warning message is displayed .................... 446
If you have a flat tire......... 447
If the engine will not start ................................ 458
If the shift lever cannot be shifted from “P” .............. 461
If you lose your keys ........ 462
If the electronic key does not operate properly
(vehicles with smart key
system) .......................... 463
If the battery is discharged .................. 466
If your vehicle overheats ....................... 471
If the vehicle becomes stuck .............................. 474
If your vehicle has to be stopped in
an emergency ................ 476

424
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5-1. Essential information
Emergency flashers
■Emergency flashers
If the emergency flashers are used for a long time while the engine is not
operating, the battery may discharge.
The emergency flashers are used to warn other drivers when the
vehicle has to be stopped in the road due to a breakdown, etc.
Press the switch.
All the turn signal lights will
flash. To turn them off, press
the switch once again.

5
When trouble arises
425
5-1. Essential information
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If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Toyota dealer before towing.
● The engine is running, but the vehicle will not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or a commerci al towing service, using a lift-type
truck or a flat bed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.
2WD models
If towing your vehicle with a wheel-lift type truck from the front,
the vehicle’s rear wheels and ax les must be in good conditions.
(  P. 426, 428)
If they are damaged, use a towing dolly or flat bed truck.
AWD models
If towing your vehicle with a wheel-lift type truck, use a towing
dolly. ( P. 426, 428)

426 5-1. Essential information
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Towing with a sling-type truckDo not tow with a sling-type truck
to prevent body damage.
Towing with a wheel lift-type truckFrom the front (2WD models) Release the parking brake.
From the front (AWD models) Use a towing dolly under the rear
wheels.

5
When trouble arises
427
5-1. Essential information
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From the rear
Use a towing dolly under the
front wheels.
Using a flat bed truck
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be
damaged.

428 5-1. Essential information
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NOTICE
■To prevent body damage when towing a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent causing serious damage to the transmission and Active
Torque Control 4WD system (AWD models) when towing using a
wheel-lift type truck
■ To prevent damaging the vehicle wh en towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ Recreational towing (beh ind motor home, etc.)
Never dinghy tow your vehicle to prevent causing serious damage to the
Active Torque Control 4WD system (AWD models) and transmission.
( P. 277)
2WD models: Never tow this vehicle from
the rear with the front wheels on the
ground. This may cause serious damage
to the transmission. If towing from the
rear, use a towing dolly.
AWD models: Never tow this vehicle with
any of the wheels on the ground. This
may cause serious damage to the trans-
mission and Active Torque Control 4WD
system. Use a towing dolly.

5
When trouble arises
429
5-1. Essential information
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If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact your Toyota dealer as soon as
possible.
■ Visible symptoms
●Fluid leaks under the vehicle
(Water dripping from the air cond itioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature g auge needle continually points
higher than normal
■ Audible symptoms
●Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
■ Operational symptoms
●Engine missing, stumbling or running rough
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, s pongy feeling, pedal almost
touches the floor

430
5-1. Essential information
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If noise can be heard from under vehicle
Approximately five hours after the engine is turned off, you may hear
sound coming from under the vehicle for several minutes.
This is the sound of a fuel evaporation leakage check and, it does
not indicate a malfunction.