warning TOYOTA VERSO S 2011 Owners Manual

8
559
8
When trouble arises
When trouble arises
8-1. Essential information
Emergency flashers .......... 560
If your vehicle has to be
stopped in an emergency 560
If the vehicle is trapped in rising
water............................... 561
8-2. Steps to take in an emer-
gency
If your vehicle needs to be
towed .............................. 563
If you think something is wrong
....................................... 566
If a warning light turns on or a
warning buzzer sounds... 568
If a warning message is dis-
played ............................. 578
If you have a flat tire (vehicles
without spare tire) ........... 582
If you have a flat tire (vehicles
with spare tire) ................ 593
If the hybrid system will not
start ................................ 601
If you lose your keys ......... 603
If the fuel filler door cannot be
opened ........................... 603
If the electronic key does not
operate properly ............. 604
If the 12-volt battery is dis-
charged .......................... 606
If your vehicle overheats... 611
If the vehicle becomes stuck
....................................... 615

561
8
8-1. Essential information
When trouble arises
it briefly 3 times or more in succession.
5 Stop the vehicle in a safe place
by the road.
■If emergency stopped
The functions of the air conditioning, etc. may be partially limited in order to reduce the power consumption of the
12-volt battery.
 Remove the seat belt first.
 If the door can be opened, open
the door and exit the vehicle.
 If the door can not be opened,
open the window using the
power window switch and exit
the vehicle through the window.
 If the window can not be opened
using the power window switch,
remain calm, wait until the water
level inside the vehicle rises to
the point that the water pressure
inside of the vehicle equals the
water pressure outside of the
vehicle, and then open the door
and exit the vehicle.
WARNING
■If the hybrid system has to be
turned off while driving
Turning the hybrid system off while driving will not cause a loss of steer-
ing or braking control. However, power assist for the steering wheel may be lost making it difficult to steer
smoothly before stopping the vehicle depending on the remaining charge in the 12-volt battery or usage condi-
tions. Decelerate as much as possible before turning off the hybrid system.
If the vehicle is trapped
in rising water
In the event the vehicle is sub-
merged in water, remain calm
and perform the following.
WARNING
■Using an emergency hammer* for
emergency escape
The rear side windows and rear win- dow of this vehicle can be shattered
by an emergency hammer* used for emergency escape, however, since the windshield and front side windows
are laminated glass they can not be
shattered by an emergency hammer*.*: Contact any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer, or
aftermarket accessory manufac-
turer for further information about
an emergency hammer.

5628-1. Essential information
WARNING
■Escaping the vehicle from the window
There are cases where escaping the vehicle from the window is not possi-ble due to seating position, passenger
body type, etc.
When using an emergency hammer, consider your seat location and the
size of the window opening to ensure that the opening is accessible and large enough to escape.

563
8
8-2. Steps to take in an emergency
When trouble arises
8-2.Ste ps to take in an emerg ency
If your vehicle needs to
be towed
If towing is necessary, we rec-
ommend having your vehicle
towed by any authorized
Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer or commercial
towing service, using a wheel-
lift type truck or flatbed truck.
Use a safety chain system for
all towing, and abide by all
state/provincial and local laws.
If towing your vehicle with a
wheel-lift type truck, use a tow-
ing dolly. ( P.563, 564)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
Be sure to transport the vehicle with all four wheels raised off the ground.
If the vehicle is towed with the tires contacting the ground, the drivetrain or related parts may be damaged, the
vehicle may fly off the truck, or elec- tricity generated by the operation of the motor may cause a fire to occur
depending on the nature of the dam- age or malfunction.
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place excessive stress on the
towing eyelets, cables or chains. The towing eyelets, cables or chains may become damaged, bro-
ken debris may hit people, and cause serious damage.
●Do not turn the power switch off.There is a possibility that the steer-ing wheel is locked and cannot be
operated.
■Installing towing eyelets to the
vehicle
Make sure that towing eyelets are installed securely. If not securely
installed, towing eyelets may come loose during towing.

5648-2. Steps to take in an emergency
The following may indicate a prob-
lem with your transmission. Contact
any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer or commercial tow-
ing service before towing.
 The hybrid system warning mes-
sage is shown on the multi-infor-
mation display and the vehicle
does not move.
 The vehicle makes an abnormal
sound.
From the front
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift
type truck
●Do not tow the vehicle from the rear when the power switch is off. The
steering lock mechanism is not strong enough to hold the front wheels straight.
●When raising the vehicle, ensure adequate ground clearance for tow-
ing at the opposite end of the raised vehicle. Without adequate clear-ance, the vehicle could be dam-
aged while being towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck,
either from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the suspension components.
Situations when it is neces-
sary to contact dealers
before towing
Towing with a wheel-lift type
truck
NOTICE
■Towing with a sling-type truck
Do not tow with a sling-type truck to prevent body damage.

5688-2. Steps to take in an emergency
■Brake system warning light (warning buzzer)
■Brake system warning light
If a warning light turns on or a warning buzzer sounds
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then goes
off, this does not necessarily indicate a malfunction in the system.
However, if this continues to occur, have the vehicle inspected by
any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(Red)
Indicates that:
 The brake fluid level is low; or
 The brake system is malfunctioning
 Immediately stop the vehicle in a safe place
and contact any authorized Toyota retailer or
Toyota authorized repairer, or any reliable
repairer. Continuing to drive the vehicle may
be dangerous.
Warning lightDetails/Actions
(Yellow)
Indicates a malfunction in:
 The parking brake system;
 The regenerative braking system; or
 The electronically controlled brake system
 Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable repairer immediately.

569
8
8-2. Steps to take in an emergency
When trouble arises
■Charging system warning light*
*: This light illuminates on the multi-information display.
■High coolant temperature warning light* (warning buzzer)
*: This light illuminates on the multi-information display with a message.
■Hybrid system overheat warning light* (warning buzzer)
*: This light illuminates on the multi-information display with a message.
■Low engine oil pressure warning light* (warning buzzer)
*: This light illuminates on the multi-information display with a message.
Warning lightDetails/Actions
Indicates a malfunction in the vehicle’s charging sys-
tem
 Immediately stop the vehicle in a safe place
and contact any authorized Toyota retailer or
Toyota authorized repairer, or any reliable
repairer.
Warning lightDetails/Actions
Indicates that the engine is overheating
 Immediately stop the vehicle in a safe place.
Handling method ( P.611)
Warning lightDetails/Actions
Indicates that the hybrid system has overheated
 Stop the vehicle in a safe place.
Handling method ( P.611)
Warning lightDetails/Actions
Indicates that the engine oil pressure is too low
 Immediately stop the vehicle in a safe place
and contact any authorized Toyota retailer or
Toyota authorized repairer, or any reliable
repairer.

5708-2. Steps to take in an emergency
■Malfunction indicator lamp*
*: This light illuminates on the multi-information display.
■SRS warning light
■ABS warning light
■Electric power steering system warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
Warning lightDetails/Actions
Indicates a malfunction in:
 The hybrid system;
 The electronic engine control system;
 The electronic throttle control system; or
 The emission control system (if equipped)
 Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable repairer immediately.
Warning lightDetails/Actions
Indicates a malfunction in:
 The SRS airbag system; or
 The seat belt pretensioner system
 Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable repairer immediately.
Warning lightDetails/Actions
Indicates a malfunction in:
 The ABS; or
 The brake assist system
 Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable repairer immediately.
Warning lightDetails/Actions
(Red/yellow)
Indicates a malfunction in the EPS (Electric Power
Steering) system
 Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable repairer immediately.

571
8
8-2. Steps to take in an emergency
When trouble arises
■PCS warning light (warning buzzer)
■LTA indicator* (warning buzzer)
*: This light illuminates on the multi-information display.
Warning lightDetails/Actions
(Flashes or illuminates)
(If equipped)
When a buzzer sounds simultaneously:
Indicates a malfunction has occurred in the PCS
(Pre-Collision System).
 Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable repairer immediately.
When a buzzer does not sound:
The PCS (Pre-Collision System) has become tempo-
rarily unavailable, corrective action may be neces-
sary.
 Follow the instructions displayed on the multi-
information display. ( P.353, 581)
If the PCS (Pre-Collision System) or VSC (Vehicle
Stability Control) system is disabled, the PCS warn-
ing light will illuminate.
 P.361
Warning lightDetails/Actions
(Orange) (If equipped)
Indicates a malfunction in the LTA (Lane Tracing
Assist)
 Follow the instructions displayed on the multi-
information display. ( P.371)

5728-2. Steps to take in an emergency
■Toyota parking assist-sensor OFF indicator* (warning buzzer)
*: This light illuminates on the multi-information display.
■PKSB OFF indicator*
*: This light illuminates on the multi-information display.
Warning lightDetails/Actions
(If equipped)
When a buzzer sounds:
Indicates a malfunction in the Toyota parking assist-
sensor function
 Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable repairer immediately.
When a buzzer does not sound:
Indicates that the system is temporarily unavailable,
possibly due to a sensor being dirty or covered with
ice, etc.
 Follow the instructions displayed on the multi-
information display. ( P.416, 578)
Warning lightDetails/Actions
(If equipped)
If “Parking Support Brake Malfunction Visit Your
Dealer” is displayed on the multi-information display:
Indicates a malfunction in the PKSB (Parking Support
Brake) system
 Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable repairer immediately.
If “Parking Assist Unavailable” is displayed on the
multi-information display:
Indicates that the system is temporarily unavailable,
possibly due to a sensor being dirty or covered with
ice, etc.
 Follow the instructions displayed on the multi-
information display. ( P.424, 578)