tow TOYOTA VERSO S 2011 Repair Manual

563
8
8-2. Steps to take in an emergency
When trouble arises
8-2.Ste ps to take in an emerg ency
If your vehicle needs to
be towed
If towing is necessary, we rec-
ommend having your vehicle
towed by any authorized
Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer or commercial
towing service, using a wheel-
lift type truck or flatbed truck.
Use a safety chain system for
all towing, and abide by all
state/provincial and local laws.
If towing your vehicle with a
wheel-lift type truck, use a tow-
ing dolly. ( P.563, 564)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
Be sure to transport the vehicle with all four wheels raised off the ground.
If the vehicle is towed with the tires contacting the ground, the drivetrain or related parts may be damaged, the
vehicle may fly off the truck, or elec- tricity generated by the operation of the motor may cause a fire to occur
depending on the nature of the dam- age or malfunction.
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place excessive stress on the
towing eyelets, cables or chains. The towing eyelets, cables or chains may become damaged, bro-
ken debris may hit people, and cause serious damage.
●Do not turn the power switch off.There is a possibility that the steer-ing wheel is locked and cannot be
operated.
■Installing towing eyelets to the
vehicle
Make sure that towing eyelets are installed securely. If not securely
installed, towing eyelets may come loose during towing.

5648-2. Steps to take in an emergency
The following may indicate a prob-
lem with your transmission. Contact
any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer or commercial tow-
ing service before towing.
 The hybrid system warning mes-
sage is shown on the multi-infor-
mation display and the vehicle
does not move.
 The vehicle makes an abnormal
sound.
From the front
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift
type truck
●Do not tow the vehicle from the rear when the power switch is off. The
steering lock mechanism is not strong enough to hold the front wheels straight.
●When raising the vehicle, ensure adequate ground clearance for tow-
ing at the opposite end of the raised vehicle. Without adequate clear-ance, the vehicle could be dam-
aged while being towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck,
either from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the suspension components.
Situations when it is neces-
sary to contact dealers
before towing
Towing with a wheel-lift type
truck
NOTICE
■Towing with a sling-type truck
Do not tow with a sling-type truck to prevent body damage.

565
8
8-2. Steps to take in an emergency
When trouble arises
When using a flat-bed truck to
transport the vehicle, use tire strap-
ping belts. Refer to the owner’s
manual of the flat-bed truck for the
tire strapping method.
In order to suppress vehicle move-
ment during transportation, set the
parking brake and turn the power
switch off.
If a tow truck is not available in an
emergency, your vehicle may be
temporarily towed using cables or
chains secured to the emergency
towing eyelets. This should only be
attempted on hard surfaced roads
for short distances at under 30
km/h (18 mph).
A driver must be in the vehicle to
steer and operate the brakes. The
vehicle’s wheels, drive train, axles,
steering and brakes must be in
good condition.
To have your vehicle towed by
another vehicle, the towing eyelet
must be installed to your vehicle.
Install the towing eyelet using the
following procedure.
1 Take out the wheel nut wrench
and towing eyelet. ( P.583,
594)
2 Using a flathead screwdriver,
remove eyelet cover ( ), and
then remove eyelet cover ( ).
To protect the bodywork, place a rag
between the screwdriver and the vehi- cle body as shown in the illustration.
3 Insert the towing eyelet into the
hole and tighten partially by
hand.
4 Tighten down the towing eyelet
securely using a wheel nut
wrench (if equipped) or hard
metal bar.
Using a flatbed truck
Emergency towing
Emergency towing proce-
dure
A
B

5668-2. Steps to take in an emergency
5Securely attach cables or chains
to the towing eyelet.
Take care not to damage the vehicle
body.
6 Enter the vehicle being towed
and start the hybrid system.
Turn off the Parking Support Brake
function. (if equipped): P.420
If the hybrid system does not start, turn the power switch to ON.
7 Shift the shift lever to N and
release the parking brake.
Turn automatic mode off. ( P.327)
When the shift lever cannot be shifted:
 P.323
■While towing
If the hybrid system is not running, the power assist for the brakes and steering will not function, making steering and
braking more difficult.
■Wheel nut wrench (if equipped)
Wheel nut wrench is installed in the deck under tray. ( P.583, 594)
Fluid leaks under the vehicle
(Water dripping from the air con-
ditioning after use is normal.)
 Flat-looking tires or uneven tire
wear
 High coolant temperature warn-
ing light flashes or come on
 Changes in exhaust sound
 Excessive tire squeal when cor-
nering
 Strange noises related to the
suspension system
 Pinging or other noises related to
the hybrid system
 Engine missing, stumbling or
running roughly
 Appreciable loss of power
If you think something is
wrong
If you notice any of the follow-
ing symptoms, your vehicle
probably needs adjustment or
repair. Contact any authorized
Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer as soon as possi-
ble.
Visible symptoms
Audible symptoms
Operational symptoms

583
8
8-2. Steps to take in an emergency
When trouble arises
■A flat tire that cannot be repaired with the emergency tire puncture
repair kit
In the following cases, the tire cannot be repaired with the emergency tire punc-
ture repair kit. Contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
●When the tire is damaged due to driv- ing without sufficient air pressure
●When the tire lost air pressure due to a crack or damage in the tire sidewall
●When the tire is visibly separated from the wheel
●When the cut or damage to the tread is 4 mm (0.16 in.) long or more
●When the wheel is damaged
●When two or more tires have been punctured
●When there is more than one hole or cut in the damaged tire
●When the sealant has expired
Jack (if equipped)*1, 2
Emergency tire puncture repair kit
Towing eyelet
Location of the emergency tire puncture repair kit, jack and
tools
A
B
C

5948-2. Steps to take in an emergency
Jack
Spare tire
Towing eyelet
Jack handle
Wheel nut wrench
Location of the spare tire, jack and tools
A
B
C
D
E
WARNING
■Using the tire jack
Observe the following precautions.
Improper use of the tire jack may
cause the vehicle to suddenly fall off the jack, leading to death or serious injury.
●Do not use the tire jack for any pur-pose other than replacing tires or installing and removing tire chains.
●The equipped jack can only be used with your vehicle. Do not use
it with other vehicles.
●And do not use jacks from other
vehicles with your vehicle.
●Put the jack properly in its jack
point.

5988-2. Steps to take in an emergency
If foreign matter is on the wheel contact
surface, the wheel nuts may loosen while the vehicle is in motion, causing the tire to come off.
2 Install the spare tire and loosely
tighten each wheel nut by hand
by approximately the same
amount.
Turn the wheel nuts until the washers
come into contact with the disc
wheel .
3 Lower the vehicle.
4 Firmly tighten each wheel nut
two or three times in the order
shown in the illustration.
Tightening torque: 103 N•m (10.5 kgf•m, 76 ft•lbf)
5 Stow the flat tire, tire jack and all
tools.
■The compact spare tire
●The compact spare tire is identified by
the label “TEMPORARY USE ONLY” on the tire sidewall.Use the compact spare tire temporar-
ily, and only in an emergency.
●Make sure to check the tire inflation
pressure of the compact spare tire. ( P.625)
■When using the compact spare tire
As the compact spare tire is not
equipped with a tire pressure warning
valve and transmitter, low inflation pres-
sure of the spare tire will not be indi- cated by the tire pressure warning system. Also, if you replace the compact
spare tire after the tire pressure warning light comes on, the light remains on.
■When the compact spare tire is attached
The vehicle height may become lower when driving with the compact spare tire compared to when driving with standard
tires.
A
B

615
8
8-2. Steps to take in an emergency
When trouble arises
1 Stop the hybrid system. Set the
parking brake and shift the shift
lever to P.
2 Remove the mud, snow or sand
from around the stuck tire.
3 Place wood, stones or some
other material to help provide
traction under the tires.
4 Restart the hybrid system.
5 Shift the shift lever to D or R and
release the parking brake. Then,
while exercising caution,
depress the accelerator pedal.
■When it is difficult to free the vehi-
cle
Press to turn off TRC. ( P.439)
If the vehicle becomes
stuck
Carry out the following proce-
dures if the tires spin or the
vehicle becomes stuck in mud,
dirt or snow:
Recovering procedure
WARNING
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the surrounding area is clear to avoid
striking other vehicles, objects or peo- ple. The vehicle may also lunge for-ward or lunge back suddenly as it
becomes free. Use extreme caution.
■When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid
acceleration of the vehicle that may cause an accident resulting in death or serious injury.
NOTICE
■To avoid damaging the transmis-sion and other components
●Avoid spinning the wheels and depressing the accelerator pedal more than necessary.
●If the vehicle remains stuck even
after these procedures are per- formed, the vehicle may require towing to be freed.

6189-1. Specifications
9-1.Spec ific ations
*: Unladen vehicle
■Vehicle identification number
The vehicle identification number
(VIN) is the legal identifier for your
vehicle. This is the primary identifi-
cation number for your Toyota. It is
used in registering the ownership of
your vehicle.
On some models, this number is stamped on the top left of the
instrument panel.
Maintenance data (fuel, oil level, etc.)
Dimensions
Overall length*4600 mm (181.1 in.)
Overall width*1855 mm (73.0 in.)
Overall height*With18-inch wheels1685 mm (66.3 in.)
With19-inch wheels1690 mm (66.5 in.)
Wheelbase*2690 mm (105.9 in.)
Tread*
With18-inch wheelsFront1605 mm (63.2 in.)
Rear1625 mm (64.0 in.)
With19-inch wheelsFront1595 mm (62.8 in.)
Rear1615 mm (63.6 in.)
Weights
Gross vehicle mass2510 kg (5534 lb.)
Maximum permissible axle capacityFront1265 kg (2789 lb.)
Rear1315 kg (2899 lb.)
Drawbar load70 kg (154 lb.)
Towing capacityWithout brake750 kg (1653 lb.)
With brake1500 kg (3307 lb.)
Vehicle identification

625
9 9-1. Specifications
Vehicle specifications
Type B
■Compact spare tire (if equipped)
■When towing a trailer: P.308
Add 20.0 kPa (0.2 kgf/cm
2 or bar, 3 psi) to the recommended tire inflation pressure
and drive at speeds below 100 km/h (62 mph).
Tire inflation pres-
sure (Recom-
mended cold tire
inflation pressure)Front230 kPa (2.3 kgf/cm2 or bar, 33 psi)
Rear230 kPa (2.3 kgf/cm2 or bar, 33 psi)
Wheel size18  7J
Wheel nut torque103 N•m (10.5 kgf•m, 76 ft•lbf)
Tire size235/55R19 101V
Tire inflation pres-
sure (Recom-
mended cold tire
inflation pressure)Front230 kPa (2.3 kgf/cm2 or bar, 33 psi)
Rear230 kPa (2.3 kgf/cm2 or bar, 33 psi)
Wheel size19  7 1/2 J
Wheel nut torque103 N•m (10.5 kgf•m, 76 ft•lbf)
Tire sizeT165/90D18 107M
Tire inflation pressure (Recom-
mended cold tire inflation pres-
sure)
420 kPa (4.2 kgf/cm2 or bar, 60 psi)
Wheel size18  4T
Wheel nut torque103 N•m (10.5 kgf•m, 76 ft•lbf)
Light bulbs
Light bulbsWType
Exterior
Front fog lights19A
Front turn signal lights21B
Rear turn signal lights21B
Back-up lights16C
Outer foot lights*5C