instrument cluster VOLKSWAGEN E-GOLF 2019 User Guide

Diagnostics & Maintenance:
Feature Description
Dealer
Scheduling
Press the button in the 3-button module: The vehicle will
initiate a call to the Volkswagen Car-Net Response Center
where a Volkswagen Car-Net Customer Specialist will
connect you with an authorized Volkswagen dealer to
schedule your service appointment. The address of the
dealer’s location can also be sent by the Customer Spe-
cialist to your factory-installed navigation system (if
equipped).
Vehicle
Health Re-
port
View a vehicle health report to proactively manage
maintenance and other services and to receive up-to-date
diagnostics in a monthly email report or by immediate re-
quest.

WARNING
Refer to your vehicle's warning and indicator lights for the most current diagnostic infor-mation. Always consult this manual for maintenance guidelines. Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
x Park the vehicle at a safe distance from moving traffic and where no part of the hot cata-lytic converter and exhaust system can come into contact with flammable materials under the vehicle, such as dry grass, brush, spilled fuel, etc.
x A broken down vehicle presents a high accident risk for itself and others. Switch on emergency flashers and set up a warning triangle to warn oncoming traffic.
The Volkswagen Car-Net website (http:// www.vw.com/carnet) contains the most up-to-date information and instructions about Volkswagen Car-Net services.
x Please regularly visit the website to learn about changes to services and new features.
x Volkswagen Car-Net features can be modified, discontinued, deactivated, reactivated or expanded without any further notice.
Application software (“apps”)

A driver message appears in the instrument cluster display if there is no remote control vehicle key inside the vehicle or if the system does not recognize the remote control vehicle key. The key may not be recognized, for example, if it is covered by something that interferes with the signal (such as a briefcase), or if the remote control vehicle key battery is weak. Electronic devices such as mobile phones can also interfere with the signal.
Dirt on the door handles that contains a lot of salt (especially in winter) can affect the way the
door handle sensors work. Cleaning the door handles can help with this problem ⇒ page 334, Exterior care and cleaning.
If the automatic transmission is not in Park (P) position, the electronic steering column lock will not lock and the vehicle will not lock via sensors in the front door handles or the remote control vehicle key.
Anti-theft alarm system

When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
If a door is not closed properly, the vehicle icon appears in the instrument cluster display showing an
open door ⇒ fig. 10.
Depending on your vehicle's equipment and options, the icon may still be displayed even after the ignition is switched off as long as the key has not been taken out of the ignition. The icon in the in-strument cluster display goes out about 15 seconds after the vehicle has been locked.
Child safety lock

Fig. 25 In the left rear door: Child safety lock A deactivated, B activated.

Fig. 26 In the right rear door: Child safety lock A deactivated, B activated.

WARNING
Damage to safety belts reduces their overall effectiveness and increases the risk of serious personal injury and death whenever the vehicle is being used.
x Never let safety belts become damaged by being caught in the door or seat hardware.
x Torn or frayed safety belts can tear, and damaged safety belt hardware can break in an accident.
x Inspect belts regularly for damage. If webbing, bindings, buckles, or retractors are dam-aged, have the belts replaced immediately with the correct replacement belts approved by Volkswagen for your vehicle, model, and model year.
x Safety belts that were subject to stress in an accident and stretched must be replaced with a correct, new safety belt, preferably by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Replacement after a crash may be necessary even if a safety belt shows no visible dam-age. Anchorages that have been loaded must also be inspected.
x Damaged safety belts must be replaced; they cannot be repaired.
x Never try to repair a damaged safety belt yourself. Never remove or modify the safety belts in any way.
x Have safety belts, bindings, retractors and buckles replaced by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Always keep the belts clean. Dirty belts may not work correctly and can impair the func-tion of the inertia reel.
Warning light

Fig. 46 Warning light in the instrument cluster.

WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
x Whenever stalled or stopped for repair, move the vehicle a safe distance off the road, stop the electric motor, turn on the emergency flashers, and use other warning devices to warn approaching traffic.
x Never park the vehicle in areas where the hot catalytic converter and exhaust system can come into contact with dry grass, brush, spilled fuel, oil, or other material that can catch fire.
x A broken down vehicle presents a high accident risk for itself and others. Switch on emergency flashers and set up a warning triangle to warn oncoming traffic.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
High Intensity Discharge (HID) headlights provide bright, uniform lighting to help you see and be seen. The light comes from an electric arc between two electrodes in the gas-filled bulb. Over time, the electrodes can wear down and the gap between them will get wider. The HID lamp’s control unit then increases the voltage to keep the arc’s brightness constant. However, the commonly called “Xenon” bulbs will also ultimately burn out. Before they burn out, HID lamps can flicker. A message will then appear in the MFD. This is your reminder to see an authorized Volkswagen dealer or an authorized Volkswagen Service facility to check the headlights.
Turn signal lever and high beam switch

Fig. 73 On the left side of the steering column: Turn signal lever and high beam switch.

(C) Switching high beams on ⇒ . An indicator light  lights up in the instrument cluster when the high beams are switched on.
(D) Switching the high beams off and operating the headlight flasher. The headlight flasher turns on the high beams as long as the lever is pulled and manually held in the pulled position. The indi-cator light  lights up. When released, the lever moves back to the home position and turns off the high beams. The indicator light  goes out.
Move the lever back to the home position to turn the selected feature off.
Convenience turn signal (lane change feature)
To use the convenience turn signal, move the lever up or down slightly, just to the point of resistance and then release it. If you have the convenience turn signal switched on, the turn signals and the turn signal indicator flash 3 times. If it is switched off, they flash as long as you hold the lever up or down, and go out when you release the lever.
The convenience turn signal can be switched on and off in the Infotainment system by pressing the
#!2 button followed by the

WARNING
Incorrect tire pressures and/or underinflation can cause sudden tire failure, loss of control, collision, serious personal injury or even death.
x When the warning symbol appears in the instrument cluster, stop and inspect the tires.
x Incorrect tire pressure and/or underinflation can cause increased tire wear and can affect the handling of the vehicle and stopping ability.
x Incorrect tire pressures and/or underinflation can also lead to sudden tire failure, includ-ing a blowout and sudden deflation, causing loss of vehicle control.
x The driver is responsible for the correct tire pressures for all tires on the vehicle. The
recommended tire pressure values are listed on a sticker inside the driver door ⇒ Tire infla-tion pressure.
x The TPMS can only work correctly when all tires on the vehicle are filled to the correct cold tire inflation pressure.
x Using incorrect tire pressure values can cause accidents or other damage. Always inflate the tires to the correct specified cold tire pressure values for the tires installed on the vehicle.
x Always maintain correct cold tire inflation pressure so that TPMS can do its job.
x Always inflate tires to the recommended and correct tire pressure before driving off.
x Driving with underinflated tires causes them to flex (bend) more, letting them get too hot, resulting in tread separation, sudden tire failure, and loss of control.
x Excessive speed and/overloading can cause heat buildup, sudden tire failure and loss of control.
x If the tire pressure is too low or too high, the tires will wear prematurely and the vehicle will not handle well.
x If the tire is not “flat” and you do not have to change a wheel immediately, drive carefully and at reduced speed to the nearest service station to check the tire pressure and add air as required.
x When replacing tires or wheel rims on vehicles equipped with TPMS always read and heed
the information and all WARNINGS regarding ⇒  Tires and wheels.
x The Tire Pressure Monitoring System must be recalibrated whenever you remove and remount or change any wheel or tire on the vehicle, even if the reinstalled or replacement wheels and tires are identical to those that were removed and even if the tire pressure does
not change ⇒  Tire inflation pressure.
WARNING
Improper recalibration can cause the TPMS to give false warnings or to give no warning de-
spite dangerously low tire pressure ⇒  Tire Pressure Monitoring System (TPMS) and recali-bration through the Infotainment system.
Underinflation increases power consumption and tire wear.
Do not rely solely on the Tire Pressure Monitoring System. Check your tires regularly to make sure they are properly inflated and have no signs of damage, such as punctures, cuts, cracks, and blisters. Remove any objects that become embedded in the tire tread but have not penetrated into the body of tire itself.

WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
If the ignition is switched on, an acoustic warning sounds when low tire pressure is detected. An acoustic warning also sounds if a system malfunction is detected.
Driving for a longer period of time on rough roads or with a dynamic and sporty style can make the TPMS system temporarily unavailable. The indicator light will light up, signaling a malfunction, but will go out again once the road condition or driving style changes.
Tire Pressure Monitoring System (TPMS) and recalibration through the
Infotainment system

Flashes Possible cause Proper response
K
The release button in the
selector lever did not engage.
Vehicle movement is pre-
vented.
Engage the selector lever re-
lease button

When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
x Whenever stalled or stopped for repair, move the vehicle a safe distance off the road, turn on the emergency flashers, stop the electric motor, and use other warning devices to warn approaching traffic.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
General notes on the electric drive

Fig. 119 WARNING labels: A: On every high-voltage component, B: General warning sign for high-voltage

Switching the ignition on and off
x Briefly press the starter button once without operating the brake or clutch pedals ⇒ .
Emergency start feature
If an authorized remote control vehicle key is in the passenger compartment but the instrument cluster displays No key in range when you push the starter button, the remote control vehicle key battery is weak or dead. You can still start the electric motor using the Emergency start feature.
x Make sure the selector lever is in the Park (P) position.
x Hold the remote control vehicle key to the right of the steering column trim immediately after press-
ing the starter button ⇒ fig. 122.
x The ignition automatically switches on and the electric motor starts.
Emergency shut-off
If the electric motor does not switch off by briefly pressing the starter button, emergency shut-off is necessary:
x Press the starter button twice within 3 seconds or press and hold the button longer than 1 second
⇒  in Stopping the electric motor
x The electric motor switches off automatically.
If no authorized remote control vehicle key is identified in the passenger compartment after the electric motor has been switched off, the electric motor cannot be restarted. A related message is shown in the instrument cluster display.
WARNING
Unintended vehicle movement can cause serious personal injury.
x Do not depress the brake or clutch pedals when switching on the ignition, as the electric motor could otherwise be activated immediately.
WARNING
Improper use of vehicle keys can result in serious personal injury.
x Always take the key with you when you leave the vehicle. Children or unauthorized per-sons may use it to lock the vehicle, start the electric motor, and operate vehicle systems such as the power windows, leading to serious personal injury.
x Never leave children, disabled persons, or anyone who cannot help themselves in the vehicle. The doors can be locked using the remote control vehicle key. This could result in people being trapped in the vehicle in an emergency. For example, depending on the time of year, people trapped in the vehicle can be exposed to very high or very low temperatures.
x Heat buildup in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures, particularly in summer. Temperatures can quickly reach levels that can cause unconsciousness and death, particularly to small children.
If the ignition is switched on or the electric motor is activated and the driver door is opened, a chime sounds. The chime is also a reminder to switch off the electric motor and turn off the ignition before leaving and locking the vehicle from the outside.