instrument cluster VOLKSWAGEN E-GOLF 2019 Owner's Manual

Please perform these steps only in the order listed.
Step Vehicles without Keyless Ac-
cess
Vehicles with Keyless Access
7. Release the parking brake when you are ready to start driving

Noises before driving
A clicking noise may be heard when activating the electric motor.
Recognizing that the vehicle is ready to drive
The electric motor does not make any perceptible noise either when starting or when switched on. It is therefore not possible to tell that the vehicle is ready to drive based on vehicle noise. Instead, the following features indicate that the vehicle is ready to drive:
x The needle in the power display ⇒ fig. 9 (1) is positioned at .
x The illumination of the needles in the instrument cluster is switched on regardless of whether the vehicle's exterior lighting is switched on.
x The text message READY appears in the instrument cluster display ⇒ fig. 9 (3).
x An acoustic signal will sound.
Automatic deactivation of the electric motor
The electric motor is automatically deactivated if the vehicle is left with the electric motor still switched on after driving. In vehicles with Keyless Access, the ignition switches off automatically with a delay of about 30 seconds, to protect the vehicle against unauthorized usage.
Reactivating the electric motor
When the electric motor has been automatically switched off once the driver has left the vehicle, it can be switched back on again within 30 seconds.
The driver door must be closed, the brake pedal depressed and one of the following conditions ful-filled:
x Move the selector lever to position D/B/N or P and lock the safety belt.
x OR: move the selector lever to position D/B/N or P and manually release the electronic parking brake.
When the driver door is closed and no pedals are depressed, the electric motor is reactivated by applying the safety belt if one of the following additional conditions is also fulfilled:
x The selector lever is in position P or N and the electronic parking brake is switched on.
x OR: the selector lever is in position D or B, the vehicle is not crawling and the electronic parking brake is switched on.
WARNING
Never leave the vehicle unattended with the electric motor activated, especially when it is in gear. The vehicle could move suddenly or some other unexpected event could occur, result-ing in property damage, fire, or personal injury.

Power availability display

Fig. 123 In instrument cluster: power display with ranges for energy consumption A and for recuperation B

Fig. 124 In the instrument cluster: power availability

Lights up Warning text in the
instrument cluster
display
Proper response
- Please charge
battery! Limited
conv. funct.
The remaining range is
just a few miles. The
power is reduced and,
if necessary, electrical
consumers are shut
down. The Eco driving
profile is activated.
Charge the high-
voltage battery as soon
as possible
- Battery almost
drained! Limited
function.
The vehicle can only
be driven with limited
power in reserve mode.
The Eco+ driving pro-
file is activated. Charge
the high-voltage battery
as soon as possible

The procedure can be repeated a second time, but the possible driving distance and the power will be reduced considerably. Please contact an authorized Volkswagen dealer , Volkswagen service facility or roadside assistance if the vehicle cannot be moved any further.
Charge the high-voltage battery as soon as possible
WARNING
Driving when the high-voltage battery charge is too low can lead to stalling in traffic, colli-sions and serious personal injury.
x Always make sure that the high-voltage battery has a sufficient charge level to get where you are going and that the high-voltage battery can be charged when you get there.
WARNING
If the maximum power reserve is not available or the charge level of the high-voltage battery has reached the “reserve range”, the driving characteristics can change, for example, the acceleration performance of the vehicle.
x Always adapt your speed and driving style to suit visibility, weather, road and traffic con-ditions as well as the charge level of the high-voltage battery.
WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
x A broken down vehicle presents a high accident risk for itself and others. Switch on emergency flashers and set up a warning triangle or other device to warn oncoming traffic.
NOTICE
If the vehicle is parked for a long period with a drained high-voltage battery, irreversible dam-age can be caused to the high-voltage battery.
x Always charge the high-voltage battery as soon as possible .
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Stopping the electric motor

The electric motor can therefore only be activated with an authorized and correctly coded genuine Volkswagen vehicle key. Coded vehicle keys are available from authorized Volkswagen dealers, authorized Volkswagen Service Facilities, and from certain independent repair facilities and locksmiths
who are qualified to make these vehicle keys ⇒  Vehicle key set.
If an unauthorized vehicle key is used, a message may appear in the instrument cluster display. The vehicle cannot be operated with this key.
A Declaration of Compliance with the United States FCC and Industry Canada regulations is on ⇒  Declaration of Compliance, Telecommunications and Electronic Systems.
Using genuine Volkswagen keys helps minimize the risk of malfunctions.

WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
WARNING
Driving with bad brakes can cause a collision and serious personal injury.
x If the brake warning light "2!+% or H does not go out, or lights up when driving, either the brake fluid level in the reservoir is too low or there is a fault in the brake system. Stop the
vehicle as soon as you can do so safely and get expert assistance ⇒ Brake fluid.
x If the brake warning light "2!+% or H lights up at the same time as the ABS warning light !"3 or J, the ABS may not be working properly. This could cause the rear wheels to lock up rela-tively quickly during braking. Rear wheel brake lock-up can cause loss of vehicle control.
x If you believe the vehicle is safe to drive, drive slowly and very carefully to the nearest authorized Volkswagen dealer, authorized Volkswagen Service Facility, or other qualified workshop and have the brake system inspected. Avoid sudden hard braking and steering.
x If the ABS indicator light !"3 or J does not go out, or if it lights up while driving, the ABS system is not working properly. The vehicle can then be stopped only with the standard brakes (without ABS). You will not have the protection ABS provides. Contact your author-ized Volkswagen dealer or an authorized Volkswagen Service Facility as soon as possible.
x If the brake pads are worn or you notice changes in the way the vehicle brakes, immedi-ately contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the brake pads checked and, if necessary, replaced.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Warning messages when leaving the vehicle

mance by applying more pressure to the brake pedal. But, during the break-in period, the stopping distance for hard braking and emergency braking will be longer until the brakes are fully broken in. Avoid hard braking and situations that might require hard braking (such as following other vehicles too closely) – especially during the break-in period.
Brake pad wear depends mostly on operating conditions and the way the vehicle is driven. If you do a lot of city and short-distance driving and/or have a sporty driving style, you should have the brake pads checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility more often than the regular service intervals.
Wet brakes (for example, after driving through water or washing the vehicle or after heavy rainfall) will not brake as well. Stopping distances will be longer when brake discs are wet or, in winter, even icy. Wet or icy brakes must be dried as soon as possible by carefully applying the brakes a couple of times while traveling at a relatively high speed. Make sure nobody is behind you and that you do not endan-
ger yourself or others ⇒ .
Brakes coated with road salt also react slower and need longer stopping distances. If there is salt on the roads and you are not braking regularly, brake carefully and gently from time to time to remove any
salt coating from the brake discs and pads ⇒ .
Brake disc corrosion (rust) and dirt buildup on the brake pads are more likely to occur if the vehicle is not driven much or is driven only for short distances with little braking. If the brakes have not been used and there is some rust on the discs, clean the brake discs and pads once in a while by carefully braking a couple of times while driving at relatively high speed to help clean the brake discs and pads.
Make sure nobody is behind you and that you do not endanger yourself or others ⇒ .
Brake system malfunction
If you brake and find that the vehicle doesn't brake nearly as well as it used to (sudden increase in stopping distance), a brake circuit may have failed. The brake warning light H or "2!+% will light up and a message may appear in the instrument cluster display. If you believe the vehicle is safe to drive, immediately take it to the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility for repair. Drive slowly and very carefully, allow for the longer stopping distance, and be ready to push longer and harder on the brake pedal to slow the vehicle down.
Electro-mechanical brake booster
The electro-mechanical brake booster works only when the electric motor is activated. It increases the force on the brakes above and beyond the pressure put on the brake pedal by the driver.
If the electro-mechanical brake booster is not working, you will have to push the brake pedal harder to
make up for the lack of booster assistance and the resulting longer stopping distance ⇒ .
WARNING
New brake pads do not provide maximum braking performance.
x New brake pads do not have the best stopping power for the first 185 miles (300 km) and must be “broken in.” You can compensate for the slightly reduced braking force by putting more pressure on the brake pedal.
x Drive with extra care while the new brake pads are being broken in. This reduces the risk of collisions and serious personal injuries due to a loss of control over the vehicle.
x Never follow other vehicles too closely or put yourself into other situations that might require sudden, hard braking, especially when the brake pads have not been broken in.

the battery fluid coming in contact with skin and eyes. If skin or eyes come into contact with bat-tery fluid, rinse the affected areas with clean flowing water for at least 15 minutes and see a doctor immediately.
(3) The high-voltage battery can burn. The high-voltage battery should never be exposed to fire, sparks or naked flames. Always handle the high-voltage battery with care to prevent damage and fluid leaks.
(4) Always keep children away from the high-voltage battery.
(5) You will find further information and warnings in the Owner's Manual and in the workshop manual.
(6) Never remove the cover from the high-voltage battery nor disassemble the high-voltage battery.
(7) Have maintenance work on the high-voltage battery performed only by properly qualified and
trained specialist staff ⇒ . Never make try to modify the high-voltage battery. The opened high-voltage battery should not come into contact with water or other liquids. Liquids can cause short-circuits, electric shocks and burns.
WARNING
Working on the high-voltage battery can cause severe chemical burns, explosions or life-endangering electric shocks.
x Any necessary work should only be carried out by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility .
WARNING
Damage to the high-voltage battery can cause liquids and gases to leak. Harmful substances can then leak and cause injuries. The emitted gases could also potentially cause a fire.
x Do not touch any fluid that leaks out from the high-voltage battery as it can cause chemi-cal burns.
x Call the fire department in the event of a fire. Inform the fire department that the vehicle has an electric drive and high-voltage components.
x Leave the hazard area.
x If you think that the high-voltage battery has been damaged, have the high-voltage battery checked by properly qualified and trained specialist staff.
Charge level display

Fig. 133 In the instrument cluster: Charge level display for high-voltage battery

The current charge level of the high-voltage battery is displayed in the instrument cluster ⇒ fig. 133.
The current range is also shown on the instrument cluster display ⇒ fig. 9.
When the high-voltage battery is fully charged, the needle in the charge level display points to 1.
the charge level of the high-voltage battery has reached the “reserve range” (A) or the vehicle is driving in the reserve range, various indicator lights will light up in the instrument cluster and text
messages will appear in the instrument cluster display ⇒ fig. 9. Charge the high-voltage battery as soon as possible.
WARNING
Driving when the high-voltage battery charge level is too low can lead to stalling in traffic, collisions and serious personal injury.
x Always make sure that the high-voltage battery has enough charge to get where you are going and that the high-voltage battery can be charged when you get there.
Range of the high-voltage battery

Indicator lights

Fig. 140 In the instrument cluster display: Cruise control status indications.