Air con VOLKSWAGEN POLO 2015 Owner´s Manual
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 → Convenience opening and closing   .
 Introduction
This chapter contains information on the following subjects:
 → The dangers of assuming an incorrect sitting position  
 → Correct sitting position  
 → Mechanical controls on the front seats  
 → Adjusting the head restraints  
 → Removing and fitting head restraints  
 → Adjusting the steering wheel position  
 → Centre armrest  
Number of seats
The vehicle has a total of 5 seats: 2 at the front and 3 at the rear. Each seat is equipped with a seat belt.
Additional information and warnings:
Seat functions  → Seat functions  
Seat belts  → Seat belts  
Airbag system  → Airbag system  
Child seats  → Child seats  
Cleaning and caring for the interior  → Cleaning and caring for the interior  
Sitting correctly and safely
Adjusting the seat position
Assuming an incorrect sitting position in the vehicle can increase the risk of severe or fatal injuries during a sudden driving or braking
manoeuvre, in the event of a collision or accident, or if the airbags are triggered.
All vehicle occupants must assume a correct sitting position before setting off and maintain this position throughout the trip. This also applies
to the fastening of seat belts.
The number of vehicle occupants must never exceed the number of seats with seat belts in the vehicle.
Always secure children in the vehicle in an authorised restraint system which is suitable for their height and weight  → Airbag system   ,
 → Child seats   .
Always keep your feet in the footwell while the vehicle is in motion. Never place your feet on the seat or dash panel, for example, and never
ride with your feet out the window. When you are sat like this, the airbag and seat belt cannot provide optimal protection and could actually
increase the risk of injury during an accident.
WARNING
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The dangers of assuming an incorrect sitting position
First read and observe the introductory information and safety warnings →Introduction 
If the seat belts are not worn or are worn incorrectly, the risk of severe or fatal injuries increases. Seat belts can only provide optimal protection if
the seat belt routing is correct. Assuming an incorrect sitting position considerably impairs the level of protection provided by a seat belt. This
could lead to severe or even fatal injuries. The risk of severe or fatal injuries is especially increased when a deploying airbag strikes a vehicle
occupant who has assumed an incorrect sitting position. The driver is responsible for all occupants transported in the vehicle, especially children.
The following list contains examples of sitting positions that can be dangerous for all vehicle occupants.
Always adjust seats, seat belts and head restraints to their correct position before any journey and ensure that all passengers have fastened
their seat belt.
Push the front passenger seat as far back as possible.
Adjust the driver seat so that there is at least 25Â cm between your breastbone and the hub of the steering wheel. If your physical build
makes it impossible to fulfil this requirement, you must contact a qualified workshop so they can make any necessary modifications.
Never travel with the backrest tilted far back. The further back the backrest is tilted, the greater the risk of injury caused by incorrect seat belt
routing or an incorrect sitting position.
Never travel with the backrest tilted far forwards. When a front airbag is triggered it could force the seat backrest backwards and injure
vehicle occupants on the back seats.
Adopt and maintain the greatest possible distance from the steering wheel and dash panel.
You should always sit upright with your back against the seat backrest with the front seats properly adjusted. Do not position any body part
too close where the airbags are fitted.
The risk of serious injury is increased for passengers on the rear seat if they are not sitting upright because the seat belts are incorrectly
positioned.
WARNING
Incorrect adjustment of the seats can cause accidents and serious injuries.
The seats may only be adjusted when the vehicle is stationary, or else the seat could change position unexpectedly while the vehicle is in
motion, leading to a loss of control of the vehicle. Furthermore, an incorrect seating position is adopted while adjusting the seat.
Only adjust the height and tilt of the seat or move it forwards and backwards when the area around the seat is clear.
There should be no objects in the adjustment area of the front seats.
WARNING
Cigarette lighters in the vehicle could be damaged or accidentally lit. This could lead to serious burns and other injuries.
Before adjusting the seats always make sure that there is no lighter on or near the moveable parts of the seat.
Before closing stowage areas or compartments always make sure that there is no lighter in the way.
Never stow lighters in stowage areas or compartments or on other surfaces in the vehicle. Cigarette lighters may self-ignite on high-
temperature surfaces, especially in summer.
WARNING
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Fig. 40 Correct seat belt routing and head restraint adjustment
First read and observe the introductory information and safety warnings →Introduction 
The following details the correct sitting positions for the driver and passengers.
If any vehicle occupants cannot assume a correct sitting position due to their physical build, they should contact a qualified workshop to find out
about possible special modifications. The seat belts and airbags can only provide a maximum level of protection if a correct sitting position is
assumed. Volkswagen recommends using a Volkswagen dealership for this purpose.
Volkswagen recommends the following seating position for your own safety and to reduce the level of injury in the event of a sudden braking
manoeuvre or an accident:
The following applies to all vehicle occupants:
Adjust the head restraint so that its upper edge is at the same height as the top of the head, but not lower than eye level. Position the back of
your head as close to the head restraint as possible  → Fig. 39  and  → Fig. 40 .
When adjusting for short people, push the head restraint all the way down, even if the head is then underneath the top edge of the head
restraint.
For taller people, push the head restraint up as far as it will go.
Move the backrest into an upright position so that your back rests fully against it.
Keep both feet in the footwell while the vehicle is in motion.
Adjust and fasten seat belts properly  → Seat belts   .
Additional points for the driver:
Adjust the steering wheel so that the distance  → Fig. 39 Ⓐ   between the steering wheel and your breastbone is at least 25 cm and the
circumference of the steering wheel can be held at the sides with the arms slightly bent.
The steering wheel must always point towards the breastbone and not towards the face.
Adjust the driver seat so that you are able to press the pedals with your knees still slightly bent.
Adjust the height so that you can reach the highest point of the steering wheel.
Always leave both feet in the footwell, to help ensure you maintain control of the vehicle at all times.
Additional points for the front passenger:
Push the front passenger seat as far back as possible so that the airbag can provide maximum protection if it is triggered.
Mechanical controls on the front seats
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Fig. 46 Front centre armrest
First read and observe the introductory information and safety warnings →Introduction 
To lift, pull the centre armrest up gradually in the direction of the arrow  → Fig. 46 .
To lower, pull the centre armrest all the way up. Then lower the centre armrest.
 Introduction
This chapter contains information on the following subjects:
 → Seat heating  
Additional information and warnings:
Adjusting the seat position  → Adjusting the seat position  
Seat belts  → Seat belts  
Airbag system  → Airbag system  
Child seats  → Child seats  
Exterior mirrors  → Mirrors  
Luggage compartment  → Luggage compartment  
Seat heating
The centre armrest can obstruct the driver's arm movements. This can cause accidents and severe injuries.
Always keep the stowage compartments in the centre armrest closed while the vehicle is in motion.
Never transport an adult or child on the centre armrest. An incorrect seating position can cause serious injury.
Never place hot drinks or fluids in the drink holders. These can be spilt during a braking or driving manoeuvre.
WARNING
Seat functions
Incorrect use of the seat functions can cause serious injuries.
Always assume a correct sitting position before you drive and maintain this position throughout the trip. This also applies to all passengers.
Keep hands, fingers, feet and other body parts away from the moving parts of the seats.
WARNING
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 The seat heating should be switched off as soon as it is no longer needed. Fuel is otherwise wasted.
 Introduction
This chapter contains information on the following subjects:
 → Warning lamp  
 → Frontal collisions and the laws of physics  
 → What happens to vehicle occupants who have not fastened their seat belts  
 → Seat belt protection  
 → Using seat belts  
 → Fastening and unfastening seat belts  
 → Seat belt routing  
 → Belt height adjuster  
 → Automatic belt retractor, belt tensioner, belt tension limiter  
 → Service and disposal of belt tensioners  
Check the condition of all seat belts regularly. If the belt webbing, belt connections, belt retractor or seat belt buckle become damaged, the seat
belt in question should be replaced immediately by a qualified workshop  → . The qualified workshop must use correct spare parts that are
compatible with the vehicle, equipment level and model year. Volkswagen recommends using a Volkswagen dealership for this purpose.
Additional information and warnings:
Adjusting the seat position  → Adjusting the seat position  
Airbag system  → Airbag system  
Child seats  → Child seats  
Stowage  → Stowage areas  
Cleaning and caring for the interior  → Cleaning and caring for the interior  
Accessories, modifications, repairs and renewal of parts  → Accessories, modifications, repairs and renewal of parts  
Wet upholstery can cause a fault in the seat heating and increase the risk of burns.
Make sure that the seat cushion is dry before using the seat heating.
Do not sit on the seat when wearing damp or wet clothing.
Do not set any damp or wet objects or items of clothing on the seat.
Do not spill any liquids on the seat.
WARNING
To avoid damaging the heating elements, do not kneel on the seat or apply sharp pressure at a single point on the seat cushion and
backrest.
Liquids, sharp objects and insulating materials such as a protective cover or child seat on the seat could damage the seat heating.
If the system starts to emit a smell, switch the seat heating off immediately and have it checked by a qualified workshop.
NOTICE
Seat belts
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Fig. 52 The unbelted rear passenger is thrown forwards, hitting the belted driver
First read and observe the introductory information and safety warnings →Introduction 
Many people believe that they can brace their weight with their hands in a minor collision. This is not true.
Even at low speeds, the forces acting on the body in a collision are so great that occupants cannot brace themselves with their arms and hands.
In a frontal collision, unbelted vehicle occupants are thrown forward and will make unchecked contact with parts of the vehicle interior, e.g. the
steering wheel, dash panel, or windscreen  → Fig. 51 .
The airbag system is not a substitute for the seat belts. When triggered, the airbags only provide additional protection. Airbags are not triggered
in all kinds of accidents. Even if the vehicle is equipped with an airbag system, all vehicle occupants, including the driver, must fasten their seat
belt and wear it correctly while the vehicle is in motion. This reduces the risk of severe or fatal injuries in the event of an accident – regardless of
whether an airbag is fitted for the seat.
Each airbag can only be triggered once. To achieve best possible protection, seat belts must always be worn properly. This also ensures that
protection is provided in accidents in which the airbag is not triggered. Any vehicle occupants not wearing a seat belt can be thrown out of the
vehicle and sustain more severe or even fatal injuries as a result.
It is also important for the rear seat occupants to wear seat belts properly, as they could otherwise be thrown forwards violently in an accident.
Rear passengers who are not wearing seat belts endanger not only themselves and the driver, but also other people in the vehicle  → Fig. 52 .
Seat belt protection
Fig. 53 Driver restrained by a properly positioned seat belt during a sudden braking manoeuvre
First read and observe the introductory information and safety warnings →Introduction 
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Check the condition of all seat belts regularly.
Keep the seat belts clean.
Never let any foreign bodies and liquids get on to the seat belt, the latch plate or into the slot for the seat belt buckle.
Do not trap or damage the seat belt and latch plate, for example when closing the door.
Never remove, modify or repair the seat belt or any part of the belt fixture system.
Always fasten the seat belt correctly before every journey and keep it fastened while the vehicle is in motion.
Correctly fastened seat belts can make a major difference. When fastened properly, seat belts hold the vehicle occupants in the correct sitting
positions and considerably reduce the kinetic energy in the event of an accident. Seat belts also help to prevent uncontrolled movements which
could lead to severe injuries. In addition, wearing seat belts properly reduces the risk of being thrown from the vehicle  → Fig. 53 .
Passengers wearing seat belts correctly benefit greatly from the ability of the belts to reduce the kinetic energy. The front crumple zones and
other passive safety features (such as the airbag system) are also designed to reduce kinetic energy. The amount of energy generated will thus
decrease, thereby reducing the risk of injury.
The examples describe frontal collisions. Of course, properly worn seat belts substantially reduce the risk of injury in all other types of accidents.
This is why seat belts must be fastened before every trip – even if you are only planning to drive a very short distance. Make sure that all
passengers are also wearing their seat belts properly.
Accident statistics have shown properly worn seat belts to be an effective means of substantially reducing the risk of injury and improving the
chances of survival in a serious accident. Furthermore, properly worn seat belts improve the protection provided by airbags in the event of an
accident. This is why wearing a seat belt is a legal requirement in most countries.
Although the vehicle is equipped with airbags, the seat belts must be fastened and worn. For example, the front airbags will only be triggered in
certain types of frontal collision. The front airbags will not be triggered during minor frontal collisions, minor side collisions, rear collisions, rolls or
accidents in which the airbag trigger threshold in the control unit is not exceeded.
Therefore, always wear your seat belt and make sure that your passengers have fastened their seat belts properly before you drive off.
Using seat belts
First read and observe the introductory information and safety warnings →Introduction 
Checklist
Using seat belts  → :
Twisted seat belt
If it is difficult to remove the seat belt from the belt guide, the seat belt may have become twisted if it was returned too quickly into the side trim:
Take hold of the latch plate then slowly and carefully pull out the seat belt.
Untwist the seat belt and guide it back slowly by hand.
Fasten the seat belt even if you are unable to undo the twist. However, the twist should not be in part of the seat belt that comes into direct
contact with the body. The twist should be corrected immediately by a qualified workshop.
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risk of severe or fatal injuries. Correct seat belt routing also holds the vehicle occupants in position so that an inflating airbag can offer the
maximum level of protection. Therefore you must always fasten your seat belt and ensure that the seat belt routing is correct.
Assuming an incorrect sitting position can cause severe or fatal injuries  → Adjusting the seat position   .
Correct seat belt routing
The shoulder part of the seat belt must always lie on the centre of the shoulder, never across the neck, over or under the arm or behind the
back.
The lap part of the seat belt must always lie across the pelvis, never across the stomach.
The seat belt must always lie flat and snugly on the body. Tighten the belt if necessary.
For pregnant women the seat belt must be positioned evenly over the chest and as low as possible over the pelvis. It must lie flat so that no
pressure is exerted on the lower body – this applies in every stage of pregnancy  → Fig. 57 .
Correct seat belt routing according to height
The following equipment can be used to adjust the seat belt routing:
Belt height adjuster for the front seats  → Belt height adjuster   .
Height-adjustable front seats  → Adjusting the seat position   .
If a person's physical build prevents them from routing the seat belt properly, contact a qualified workshop to find out about any special
modifications so that the seat belts and airbags can provide the optimum level of protection. Volkswagen recommends using a Volkswagen
dealership for this purpose.
Belt height adjuster
Incorrect seat belt routing can cause severe injuries in the event of an accident or a sudden braking or driving manoeuvre.
The seat belts only offer best protection when the backrests are in an upright position and the seat belts have been fastened properly.
The seat belt itself or a loose seat belt can cause serious injuries if the seat belt shifts from harder body parts in the direction of softer body
parts (e.g. stomach).
The shoulder part of the seat belt must lie on the centre of the shoulder and never under the arm or across the neck.
The seat belt must lie flat and snugly on the chest.
The lap part of the seat belt must lie across the pelvis and never across the stomach. The seat belt must lie flat and snugly on the pelvis.
Tighten the belt if necessary.
For pregnant women, the lap part of the seat belt must be as low as possible over the pelvis and lie flat around the bulge of the belly.
Do not twist the belt webbing while the seat belt is being worn.
Never hold the seat belt away from the body by hand.
The belt webbing should not lie over hard or fragile objects, such as glasses, pens or keys.
Never use seat belt clips, retaining rings or similar items to alter the seat belt routing.
WARNING
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Fig. 58 Next to the front seats: belt height adjuster
First read and observe the introductory information and safety warnings →Introduction 
The seat belt height adjusters for the front seats can be used to adjust the position of the seat belt on the shoulder so that it can be fastened
properly:
Push the shoulder belt guide together in the direction of the arrows and hold  → Fig. 58 .
Push the shoulder belt guide up or down so that the seat belt lies over the middle of the shoulder  → Seat belt routing   .
Let go of the shoulder belt guide.
Pull sharply on the seat belt to check whether the shoulder belt guide is engaged securely.
Automatic belt retractor, belt tensioner, belt tension limiter
First read and observe the introductory information and safety warnings →Introduction 
The seat belts in the vehicle are part of the vehicle safety concept  → Airbag system   and include the following important functions:
Automatic belt retractor
The seat belts on the driver seat and front passenger seat, as well as those on the outer rear seats (and on the middle rear seat, depending on
the level of vehicle equipment), are fitted with an automatic belt retractor at the shoulder part of the seat belt. Full freedom of movement is made
possible when the shoulder belt is pulled slowly or when the vehicle is travelling at normal speeds. However, if the belt is pulled out quickly or
during sudden braking, during travel in mountains or bends and during acceleration, the automatic belt retractor is locked.
Belt tensioners
The seat belts for the front seat occupants are equipped with belt tensioners.
The belt tensioners are activated by sensors during severe frontal, side and rear collisions. They tighten the seat belts against the direction in
which they are pulled. Any slack in the seat belt is retracted, which can reduce the passenger's movement forwards or in the direction of the
impact. The belt tensioner works together with the airbag system. If the side airbags or the combined curtain airbags are not activated, the belt
tensioner will not be activated in the event that the vehicle rolls over.
A fine dust may be produced when the airbags are triggered. This is quite normal and does not mean that there is a fire in the vehicle.
Never adjust the seat belt height when the vehicle is in motion.
WARNING
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Belt tension limiter
The belt tension limiter reduces the pressure exerted by the seat belt on the body during an accident.
All safety requirements must be observed when the vehicle or components of the system are scrapped. Qualified workshops are familiar
with these requirements  → Service and disposal of belt tensioners   .
Service and disposal of belt tensioners
First read and observe the introductory information and safety warnings →Introduction 
Seat belts may become damaged during any work on the belt tensioners or while removing or refitting any vehicle parts in conjunction with any
other repair work. This damage will not always be noticeable. The consequence may be that the belt tensioners could function incorrectly, or not
function at all, in the event of an accident.
Regulations must be observed to ensure that the effectiveness of the belt tensioner is not reduced and that removed parts do not cause any
injuries or environmental pollution. Qualified workshops are familiar with these requirements.
 The airbag modules and belt tensioners may contain perchlorate. Please comply with legislation regarding disposal.
 Introduction
This chapter contains information on the following subjects:
 → Types of front passenger front airbag system  
 → Indicator lamps  
 → Description and function of the airbags  
 → Front airbags  
 → Switching the front passenger front airbag on and off manually using the key-operated switch  
 → Side airbags  
 → Combined curtain and side airbags  
 → Curtain airbags  
The vehicle is equipped with a front airbag for the driver and front passenger. The front airbags can provide front seat occupants with additional
chest and head protection if the seat, seat belts, head restraints and, in the case of the driver, steering wheel are adjusted and used correctly.
Airbags are meant only for additional protection. The airbags are not a substitute for seat belts. Seat belts must always be worn, even when the
front seats are equipped with front airbags.
Additional information and warnings:
Driving tips  → Driving tips  
The risk of severe or fatal injuries may be increased if the seat belts, automatic belt retractors and belt tensioners are not used correctly, or if
they are repaired by a non-professional. As a result, the belt tensioners may not be triggered when they should, or they may be triggered
unexpectedly.
Any repairs, adjustments or removal and refitting of parts in the belt tensioners or seat belts should always be carried out by a qualified
workshop and never by yourself  → Accessories, modifications, repairs and renewal of parts   .
Belt tensioners and automatic belt retractors cannot be repaired. They must be replaced.
WARNING
Airbag system