front VOLKSWAGEN T-ROC 2021 Owner´s Manual

Servicing the vehicle is not only about vehicle maintenance – it also ensures that your vehicle
remains roadworthy and in perfect working order. You should therefore have your vehicle serviced
according to the Volkswagen guidelines. Some work may have to be carried out before the date of
the next service if the vehicle is subjected to severe operating conditions. Severe operating
conditions are, for example, regular stop-and-go driving or driving in areas with high levels of dust.
Further information can be obtained from your Volkswagen dealership or qualified workshop.
Sitting position
Introduction
This chapter contains information on the followingsubjects:
⇒ Dangers of assuming an incorrect sitting position 
⇒ Correct sitting position 
Number of seats
The vehicle has a total of five seats: two at the front and three at the rear.
Each seat is equipped with a seat belt.

WARNING
Assuming an incorrect sitting position in the vehicle can increase the risk of severe or fatal injuries
during a sudden driving or braking manoeuvre in the event of a collision or accident or if the airbags
are triggered.
All vehicle occupants must assume a correct sitting position before setting off and maintain this
position throughout the trip. This also applies for the fastening of seat belts.
The number of vehicle occupants must never exceed the number of seats with seat belts in the
vehicle.
Always secure children in the vehicle in an authorised child restraint system which is suitable for
their height and weight ⇒ Safe transport of children  and ⇒ Airbag system .
Always keep your feet in the footwell while the vehicle is in motion. Never place your feet on the
seat or dash panel, for example, and never ride with your feet out of the window. The airbag and
seat belt can otherwise not provide optimal protection and can actually increase the risk of injury
during an accident.
Dangers of assuming an incorrect sitting position
First read and observe the introductoryinformation and safety warnings⇒Introduction 
If the seat belts are not worn or are worn incorrectly, the risk of severe or fatal injuries increases.
Seat belts can provide optimal protection only if seat belt routing is correct. An incorrect sitting
position considerably impairs the level of protection provided by a seat belt. This could lead to
severe or even fatal injuries. The risk of severe or fatal injuries is especially increased when a

deploying airbag strikes a vehicle occupant who has assumed an incorrect sitting position. The driver
is responsible for all occupants transported in the vehicle, especially children.
The following list contains examples of sitting positions that can be dangerous for all vehicle
occupants.
Whenever the vehicle is in motion:
Never stand in the vehicle.
Never stand on the seats.
Never kneel on the seats.
Never tilt the backrest too far to the rear.
Never lean against the dash panel.
Never lie on the seats in the passenger compartment and on the rear bench seat.
Never sit on the front edge of a seat.
Never sit sideways.
Never lean out of a window.
Never put your feet out of a window.
Never put your feet on the dash panel.
Never place your feet on the seat cushion or seat backrest.
Never travel in a footwell.
Never sit on the armrests.
Never travel on a seat without wearing the seat belt.
Never travel in the luggage compartment.

WARNING
Every incorrect sitting position in the vehicle increases the risk of severe or fatal injuries in the event
of an accident or sudden driving or braking manoeuvre.
All vehicle occupants must maintain a correct sitting position and wear their seat belt properly while
the vehicle is in motion.
Sitting in an incorrect position, not fastening the seat belt, or not leaving adequate space between
the occupants and the airbags could inflict critical or fatal injuries, especially if the airbags deploy
and strike an occupant who has assumed an incorrect sitting position.
Correct sitting position

Always leave both feet in the footwell in order to maintain control over the vehicle at all times.
Additional points for the front passenger:
Move the backrest into an upright position so that your back rests fully against it.
Push the front passenger seat as far back as possible so that the airbag can provide maximum
protection if it is deployed.
Seat belts
Introduction
This chapter contains information on the followingsubjects:
⇒ Warning lamp 
⇒ Frontal collisions and the laws of physics 
⇒ What happens to vehicle occupants who have not fastened their seat belts 
⇒ Seat belt protection 
⇒ Using seat belts 
⇒ Fastening and unfastening seat belts 
⇒ Seat belt routing 
⇒ Seat belt height adjuster 
⇒ Belt retractor, belt tensioner, belt tension limiter 
⇒ Service and disposal of belt tensioners 
⇒ Proactive occupant protection system 
Regularly check the condition of all seat belts. If the belt webbing, belt connections, belt retractor or
seat belt buckle become damaged, the seat belt in question should be replaced immediately by a
qualified workshop ⇒ . The qualified workshop must use the correct spare parts which are
compatible with the vehicle, equipment level and model year. Volkswagen recommends using a
Volkswagen dealership for this purpose.

WARNING
Incorrectly fastened or unfastened seat belts increase the risk of severe or fatal injuries. Seat belts
will only offer the optimum level of protection when they are fastened and used properly.
Seat belts are the most effective means of reducing the risk of serious and fatal injuries in the event
of an accident. Seat belts must always be fastened properly when the vehicle is in motion to protect
the driver and all vehicle occupants.

Fig. 27 On the instrument cluster display: warning lamp.

Fig. 28 On the instrument cluster display: seat belt status for the rear seats.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
A signal tone will sound for a few seconds if the seat belts are not fastened as the vehicle pulls off
and reaches a speed of more than approximately 25 km/h (15 mph), or if the seat belts are
unfastened while the vehicle is in motion. This is accompanied by the flashing warning lamp
⇒ Fig. 27 .
The warning lamp does not go out until the driver and front passenger fasten their seat belts
while the ignition is switched on.
Belt status display for the rear seats
After the ignition has been switched on, the belt status display ⇒ Fig. 28  on the instrument cluster
display shows the driver whether the rear seat passengers have fastened their seat belts. The
symbol indicates that the passenger on this seat has fastened their seat belt. The symbol
indicates that the seat belt has not been fastened.
The belt status display will be shown for approximately 30 seconds if a seat belt is fastened or
unfastened on the rear seats. The display is hidden automatically after 30 seconds.
If a seat belt for one of the rear seats is unfastened while the vehicle is in motion, the belt status
display will flash for a maximum of 30 seconds. If the vehicle is travelling faster than approximately
25 km/h (15 mph), a signal tone will also be given.

WARNING
Incorrectly fastened or unfastened seat belts increase the risk of severe or fatal injuries. Seat belts
will only offer the optimum level of protection when they are fastened and used properly.
Frontal collisions and the laws of physics

Fig. 29 Unbelted occupants in a vehicle heading towards a brick wall.

Fig. 30 Unbelted occupants in a vehicle striking a brick wall.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The physical principles involved in a frontal collision are relatively simple. As soon as the vehicle is in
motion ⇒ Fig. 29 , both the moving vehicle and its passengers gain kinetic energy.
The higher the vehicle speed and the heavier the weight of the vehicle, the greater the amount of
energy that will have to be released in the event of an accident.
The most significant factor, however, is the speed of the vehicle. For example, if the speed doubles
from 25 km/h to 50 km/h (15 mph to 31 mph), the kinetic energy increases by a factor of four.
The amount of kinetic energy depends on the speed of the vehicle and the weight of the vehicle and
passengers. The higher the speed and the greater the weight, the more energy there is to be
released in an accident.
Passengers who are not wearing seat belts are not attached to the vehicle. In the event of a frontal
collision, they will continue to move forwards at the same speed at which the vehicle was travelling
before impact, until something stops them. Because the vehicle occupants in our example are not
restrained by seat belts, their entire kinetic energy will be released only at the point of impact
against the wall ⇒ Fig. 30 .
Even at speeds of approximately 30 km/h (19 mph) to approximately 50 km/h (31 mph), the forces
acting on bodies in a collision can easily exceed one tonne (1,000 kg). These forces are even greater
at higher speeds.
This example applies not only to frontal collisions, but to all accidents and collisions.
What happens to vehicle occupants who have not fastened their seat belts

Fig. 31 An unbelted driver is thrown forward.

Fig. 32 The unbelted rear passenger is thrown forward and strikes the belted driver.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Many people believe that the occupants can brace their weight with their hands in a minor collision.
This is not true.
Even at low speeds, the forces acting on the body in a collision are so great that it is not possible to
brace yourself with your arms and hands. In a frontal collision, vehicle occupants who have not
fastened their seat belts will be thrown forward and will make unchecked contact with parts of the
vehicle interior, e.g. the steering wheel, dash panel, or windscreen ⇒ Fig. 31 .
The airbag system is not a substitute for the seat belts. Airbags provide only additional protection
when deployed. Airbags will not be triggered in all kinds of accidents. Even if the vehicle is equipped
with an airbag system, all vehicle occupants, including the driver, must fasten their seat belt and
wear it correctly while the vehicle is in motion. This will reduce the risk of severe or fatal injuries in
the event of an accident – regardless of whether an airbag is fitted for the seat.
An airbag can be triggered only once. To achieve the best possible protection, the seat belt must
always be worn properly so that you will be protected in accidents in which no airbag is deployed.
Any vehicle occupants not wearing a seat belt can be thrown out of the vehicle and sustain more
severe or even fatal injuries as a result.
It is also important for the rear seat occupants to wear seat belts properly, as they could otherwise
be thrown forwards violently in an accident. Rear seat passengers who are not wearing seat belts
endanger not only themselves and the driver, but also other people in the vehicle ⇒ Fig. 32 .

Seat belt protection

Fig. 33 Driver restrained by a properly worn seat belt during a sudden braking manoeuvre.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Properly worn seat belts can make a major difference. When worn correctly, seat belts hold the
vehicle occupants in the correct sitting positions and considerably reduce the kinetic energy in the
event of an accident. Seat belts also help to prevent uncontrolled movements that could lead to
severe injuries. In addition, wearing seat belts properly reduces the risk of being thrown from the
vehicle ⇒ Fig. 33 .
Passengers wearing seat belts correctly benefit greatly from the ability of the belts to reduce the
kinetic energy. The front crumple zones and other passive safety features (such as the airbag
system) are also designed to reduce kinetic energy. The amount of energy generated will thus
decrease, thereby reducing the risk of injury.
The examples describe frontal collisions. Of course, properly worn seat belts also substantially
reduce the risk of injury in all other types of accidents. This is why seat belts must be fastened
before every trip – even if you are just driving round the corner. Ensure that all passengers also wear
their seat belts properly.
Accident statistics have shown properly worn seat belts to be an effective means of substantially
reducing the risk of injury and improving the chances of survival in a serious accident. Furthermore,
properly worn seat belts improve the protection provided by airbags in the event of an accident. For
this reason, wearing a seat belt is required by law in most countries.
Although the vehicle is equipped with airbags, the seat belts must be fastened and worn. For
example, the front airbags will be triggered only in certain types of frontal collision. The front airbags
will not be triggered as a result of minor frontal collisions, minor side collisions, rear collisions,
rollover or accidents in which the airbag trigger threshold in the control unit is not exceeded.
Therefore, always wear your seat belt and ensure that your passengers have fastened their seat
belts properly before you drive off!
Using seat belts
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Checklist

Fig. 34 Inserting the seat belt latch plate into the buckle.

Fig. 35 Removing the latch plate from the buckle.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
If worn properly, seat belts hold the vehicle occupants in the correct sitting position during an
accident or braking manoeuvre, providing maximum protection ⇒ .
In vehicles with a proactive occupant protection system, the driver and front passenger seat belts
are automatically tensioned in certain situations ⇒ Proactive occupant protection system .
In addition, belt slack can be minimised.
Fastening seat belts
Fasten seat belts before every trip.
Adjust the front seat and head restraint correctly ⇒ Sitting position .
Engage the rear seat backrest in an upright position ⇒ .
Take hold of the belt and pull it evenly across your chest and pelvis. Do not twist the belt in the
process ⇒ .
Insert the latch plate securely into the buckle belonging to the occupied seat ⇒ Fig. 34 .
Pull on the seat belt to ensure that the latch plate is securely locked in the buckle.
Unfastening seat belts
Unfasten seat belts only when the vehicle is stationary ⇒ .
Press the red button in the buckle ⇒ Fig. 35 . The latch plate is released and springs out.

The shoulder part of the seat belt must always lie on the centre of the shoulder, never across the
neck, over or under the arm or behind the back.
The lap part of the seat belt must always lie across the pelvis, never across the stomach.
The seat belt must always lie flat and snugly on the body. Tighten the belt slightly if necessary.
For pregnant women, the seat belt must be positioned evenly over the chest and as low as possible
over the pelvis. It must also lie flat so that no pressure is exerted on the abdomen – this applies in
every stage of pregnancy ⇒ Fig. 37 .
Adjusting seat belt routing to body size
The following equipment can be used to adjust the seat belt routing:
Seat belt height adjuster for the front seats ⇒ Seat belt height adjuster .
Height-adjustable front seats ⇒ Sitting position .

WARNING
Incorrect seat belt routing can cause severe injuries in the event of an accident or a sudden braking
or driving manoeuvre.
The seat belts offer best protection only when the backrests are in an upright position and the seat
belts have been fastened properly.
The seat belt itself or a loose seat belt can cause serious injuries if the seat belt shifts from harder
body parts in the direction of softer body parts (e.g. stomach).
The shoulder part of the seat belt must lie on the centre of the shoulder and never under the arm or
across the neck.
The seat belt must lie flat and snugly on the upper body.
The lap part of the seat belt must lie across the pelvis and never across the stomach. The seat belt
must lie flat and snugly on the pelvis. Tighten the belt slightly if necessary.
For pregnant women, the lap part of the seat belt must be as low as possible over the pelvis and lie
flat around the round stomach.
Do not twist the belt webbing while the seat belt is being worn.
Never hold the seat belt away from the body by hand.
The belt webbing should not lie over hard or fragile objects, such as glasses, pens or keys.
Never use seat belt clips, retaining rings or similar items to alter the seat belt routing.

If a person's physical build prevents them from routing the seat belt properly, contact a qualified
workshop to find out about any special modifications so that the seat belts and airbags can provide

the optimum level of protection. Volkswagen recommends using a Volkswagen dealership for this
purpose.
Seat belt height adjuster

Fig. 38 Next to the front seats: seat belt height adjuster.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The seat belt height adjusters for the front seats can be used to adjust the position of the seat belt
on the shoulder so that it can be fastened properly:
Push the shoulder belt guide together in the direction of the arrows and hold ⇒ Fig. 38 .
Push the shoulder belt guide up or down so that the seat belt runs over the middle of the shoulder
⇒ Seat belt routing .
Release the shoulder belt guide.
Pull sharply on the seat belt to check whether the shoulder belt guide is engaged securely.

WARNING
Never adjust the seat belt height when the vehicle is in motion.
Belt retractor, belt tensioner, belt tension limiter
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The seat belts in the vehicle are part of the vehicle safety concept ⇒ Airbag system  and include the
following important functions:
Belt retractor
Every seat belt is equipped with a belt retractor on the shoulder part of the belt. Full freedom of
movement is guaranteed when the shoulder belt is pulled slowly or when the vehicle is travelling at
normal speeds. However, the belt retractor is locked if the belt is pulled out quickly or during sudden
braking, on inclines, in bends and during acceleration.
Belt tensioner