VOLKSWAGEN T-ROC 2021 Owner´s Manual

Traffic Jam Assist is an extension of the lane keeping system (Lane Assist) for vehicles with DSG ® and
combines its functions with the Adaptive Cruise Control (ACC). Please therefore read both these
chapters and observe the information about the system limits and warnings.
Traffic Jam Assist function
Traffic Jam Assist can maintain a time interval set by the driver to a vehicle in front and help the
vehicle to stay in lane ⇒ .
The system automatically controls acceleration, braking, steering and, if required, will decelerate to
a stop behind a vehicle that is stopping, and then pull away again automatically.
Use Traffic Jam Assist only on motorways and good main roads. Do not use Traffic Jam Assist in
urban traffic.
Switching Traffic Jam Assist on and off
Traffic Jam Assist is switched on and off together with the adaptive lane guidance of the lane
keeping system in the Infotainment system ⇒ Vehicle settings menu .
Traffic Jam Assist can also be switched off together with the lane keeping system via the button for
driver assist systems ⇒ Button for driver assist systems .
Technical requirements for using Traffic Jam Assist
The lane keeping system is switched on and active together with adaptive lane guidance ⇒ Driving
with the lane keeping system .
Adaptive Cruise Control (ACC) is switched on and active ⇒ Switching ACC on and off .
The selector lever is in position D/S or in the Tiptronic gate.
The system has detected a lane marking on both the right and left sides of the vehicle ⇒ Fig. 123① .
The speed is under 60 km/h (35 mph).
Traffic Jam Assist is not active (indicator lamp for the lane keeping system lights up yellow)
As soon as one of the conditions indicated in ⇒ Technical requirements for using Traffic Jam Assist  is
no longer fulfilled.
If one of the conditions for the proper functioning of the lane keeping system is no longer fulfilled
⇒  .
If one of the conditions for the proper functioning of the Adaptive Cruise Control (ACC) is no longer
fulfilled ⇒ Limits of ACC .
Switch off Traffic Jam Assist in the following situations
Traffic Jam Assist should always be switched off in the following situations due to system limitations:
When a high level of concentration is required by the driver.
Very sporty driving.
In poor weather conditions, e.g. snow or heavy rain.

Poor road conditions.
Driving through road works.
In urban areas.

WARNING
The intelligent technology of Traffic Jam Assist cannot overcome the laws of physics, and functions
only within the limits of the system. Always take care when using Traffic Jam Assist as you could
otherwise cause accidents or injuries. The system is not a substitute for the full concentration of the
driver.
Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic
conditions.
Do not use Traffic Jam Assist in urban traffic.
Do not use Traffic Jam Assist in poor visibility, on steep or winding roads, or on slippery road
surfaces e.g. on snow, ice, wet roads, loose chippings or flooded roads.
Never use Traffic Jam Assist offroad or on unsurfaced roads. Traffic Jam Assist is designed solely for
use on surfaced roads.
Traffic Jam Assist does not react to persons, animals or vehicles crossing or approaching in the same
lane.
If the speed reduction achieved by Traffic Jam Assist is insufficient, brake the vehicle immediately by
depressing the foot brake.
If the vehicle starts to roll unintentionally after the driver has been prompted to take control of the
vehicle, brake the vehicle immediately using the foot brake.
If a driver intervention prompt appears on the instrument cluster display, take control of the vehicle
immediately.
Your hands should always be on the steering wheel so that you can steer at any time. The driver is
always responsible for staying in lane.
The driver must be prepared to take control of the vehicle (by accelerating or braking) at all times.

If Traffic Jam Assist does not function as described in this chapter, do not use the system and go to a
qualified workshop.

If there is a fault in the system, visit a qualified workshop and have the system checked.
Semi-automatic vehicle control in a medical emergency (Emergency Assist)

Emergency Assist detects a lack of activity on the part of the driver and can keep the vehicle in lane
automatically, or brake the vehicle to a standstill if required. The system can therefore actively help
to prevent an accident.
Emergency Assist is an extension of the lane keeping system (Lane Assist), and combines these
functions with the Adaptive Cruise Control (ACC). Please therefore read both these chapters and
observe the information about the system limits and warnings.
Description
If there is no driver activity, Emergency Assist prompts the driver to take control of the vehicle again
by visual and acoustic warnings and by braking jolts.
If the driver remains inactive, the system automatically controls the accelerator, brake and steering
to slow the vehicle down and keep it in lane ⇒ . If there is sufficient stopping distance, the system
decelerates the vehicle to a complete stop and switches on the electronic parking brake
automatically ⇒ Operating the electronic parking brake .
When Emergency Assist is actively controlling the vehicle, the hazard warning lights are switched on
and the vehicle performs slight snaking movements within its lane to warn other road users.
The hazard warning lights can be deactivated by pressing the accelerator or brake, by making a
steering intervention or, depending on the situation, by pressing the button for the hazard warning
lights.
When Emergency Assist has been triggered, the system is not available again until the ignition has
been switched off and then back on.
Prerequisites
The lane keeping system and ACC are switched on.
The selector lever is in position D/S or in the Tiptronic gate.
The system has detected a lane marking on both the right and left sides of the vehicle ⇒ Fig. 123 .
Switching Emergency Assist on and off
Emergency Assist is activated automatically when the lane keeping system ⇒ Driving with the lane
keeping system  is switched on.

WARNING
The intelligent technology used in Emergency Assist cannot overcome the laws of physics, and
functions only within the limits of the system. The driver is always responsible for controlling the
vehicle.
Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic
conditions.
Your hands should always be on the steering wheel so that you can steer at any time.
Emergency Assist cannot always prevent accidents and serious injuries on its own.

If the radar sensor for the Adaptive Cruise Control (ACC) or the camera for the lane keeping system
is covered or moved, Emergency Assist may make unwanted braking or steering manoeuvres.
Emergency Assist does not react to persons, animals or vehicles crossing or approaching in the same
lane.

WARNING
If Emergency Assist is triggered unnecessarily, this can result in accidents and serious injuries.
If there is a malfunction in the Emergency Assist system, switch off the lane keeping system (Lane
Assist) ⇒ Driving with the lane keeping system . This will also switch off Emergency Assist.
Go to a qualified workshop and have the system checked. Volkswagen recommends using a
Volkswagen dealership for this purpose.
Blind Spot Monitor
Introduction
This chapter contains information on the followingsubjects:
⇒ Driving with the Blind Spot Monitor 
⇒ Troubleshooting 
Radar sensors monitor the area behind the vehicle. The system measures the distance and
difference in speed in relation to other vehicles and uses visual signals in the exterior mirrors to
inform the driver.
System limits
Use the Blind Spot Monitor only on surfaced roads.
The Blind Spot Monitor may not always interpret the traffic correctly in the following situations:
In tight bends.
When driving in the middle of two lanes.
When road lanes are of varying width.
At road crests.
In poor weather conditions.
Where there are special roadside structures, e.g. high or offset crash barriers.

WARNING
The intelligent technology used in the Blind Spot Monitor cannot overcome the laws of physics, and
functions only within the limits of the system. Never let the extra convenience afforded by the Blind

Spot Monitor tempt you into taking any safety risks when driving. Careless or unintentional use of
the Blind Spot Monitor can cause accidents and serious injuries. The system is not a substitute for
the full concentration of the driver.
Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic
conditions.
Your hands should always be on the steering wheel so that you can steer at any time.
Pay attention to the indicator lamps in the exterior mirrors and in the instrument cluster display and
respond according to the commands.
Always pay close attention to the surroundings of the vehicle.
Never use the Blind Spot Monitor if the radar sensors are dirty, covered or damaged. These
conditions can impair the proper functioning of the system.
It may be hard to see the indicator lamp in the exterior mirror in direct sunlight.

Some settings can be saved in the user accounts of the personalisation function and can therefore
change automatically when the user account is changed ⇒ Personalisation .
Driving with the Blind Spot Monitor

Fig. 124 In the exterior mirrors: Blind Spot Monitor display.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Switching on and off
Depending on the vehicle equipment, by means of the button for the driver assist systems ⇒ Button
for driver assist systems .
OR: using the Assist systems menu in the instrument cluster.
OR: with some equipment levels, in the Driver assistance menu in the Infotainment system
⇒ Vehicle settings menu .
When the Blind Spot Monitor is ready for operation, the yellow indicator lamp lights up once
briefly in the exterior mirrors.
This most recent system setting is retained even after the ignition has been switched off and on.

Function
When switched on, the Blind Spot Monitor is active from a speed of approx. 15 km/h (9 mph).
In the following driving situations, the yellow indicator lamp will light up in the corresponding
exterior mirror: ⇒ Fig. 124 
If your vehicle is being overtaken.
When overtaking another vehicle with a speed difference of up to approximately 10 km/h (6 mph).
No display will be shown if the takeover manoeuvre is much faster.
If a vehicle is detected in the blind spot and the turn signal is additionally activated in the direction
of the detected vehicle ⇒ , the yellow indicator lamp will flash.
In vehicles with the lane keeping system, the yellow indicator lamp will flash even if you do not
activate the turn signal when leaving your lane, provided that the lane keeping system is switched on
(Blind Spot Monitor Plus). The driver is warned by a corrective steering intervention when changing
lanes during a possible critical situation (information level, warning level). This also occurs when the
turn signal is activated for the corresponding direction. If the steering intervention is overridden by
the driver, the steering wheel vibrates to give an additional warning.
The quicker another vehicle approaches, the earlier there is a corresponding display in the exterior
mirror.
Automatic deactivation
The radar sensors for the Blind Spot Monitor will switch off automatically if, for example, the system
detects that a radar sensor is continuously covered. This can be caused by a layer of ice or snow in
front of the radar sensor, for example.
A text message will be shown on the instrument cluster display.
If the Blind Spot Monitor has been automatically deactivated, the system cannot be activated until
the ignition has been switched off and back on again.
The Blind Spot Monitor is automatically deactivated and cannot be activated when the factory-fitted
towing bracket is electrically connected to a trailer or similar ⇒ Trailer towing . Once a trailer is
electrically connected to the vehicle and the driver pulls away, a text message appears in the
instrument cluster display to inform the driver that the Blind Spot Monitor has been deactivated.
The Blind Spot Monitor will be automatically activated again when the trailer has been unhitched
from the vehicle. This applies if the function was previously activated. The Blind Spot Monitor must
be deactivated manually if you tow a trailer using a towing bracket that was not fitted at the factory.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Blind Spot Monitor is not working
The indicator lamp lights up yellow.
Go to a qualified workshop.

System fault
Clean the radar sensors or remove stickers or accessories from the radar sensors, mirrors and
bumper ⇒ Caring for and cleaning the vehicle exterior .
Check whether any damage is visible.
The system is not responding as expected
The radar sensors are dirty. The sensor visibility may be impaired by dirt and snow or also residue
from cleaning agents or coatings ⇒ Caring for and cleaning the vehicle exterior .
The prerequisites for system operation must be met ⇒ System limits .
The radar sensors are covered by water.
The vehicle is damaged in the area of the radar sensors, e.g. caused by parking collisions.
The detection ranges of the radar sensors are blocked by add-on parts, e.g. bicycle carriers.
Changes have been made to the paintwork in the area of the radar sensors or structural
modifications have been made, e.g. on the vehicle front end or the running gear.
Only Volkswagen-approved vehicle paints may be used on the rear bumper. Other vehicle paints can
restrict the function of the system or cause faults.
Tinting foils have been retrofitted on the side windows.
Parking and manoeuvring
Parking
Stopping and parking the vehicle
The actions should be carried out only in the given order:
Stop the vehicle on a suitable surface ⇒ .
Depress and hold the brake pedal until the engine has stopped.
Switch on the electronic parking brake ⇒ Electronic parking brake . The electronic parking brake is
switched on when the indicator lamp in the button ⇒ Fig. 125  lights up yellow and the indicator
lamp in the instrument cluster display lights up red.
On vehicles with a manual gearbox, either fully depress or disengage the clutch.
With an automatic gearbox, move the selector lever to position P.
Switch off the engine and take your foot off the brake pedal.
Turn the steering wheel slightly if necessary to engage the steering lock mechanism.
With a manual gearbox, select first gear for flat ground and uphill gradients, or reverse gear for
downhill gradients, and then release the clutch.
Please ensure that all occupants, in particular children, leave the vehicle.

Take all vehicle keys with you when you leave the vehicle.
Lock the vehicle.
Additional points to note on uphill and downhill gradients
Before switching off the engine, turn the steering wheel so that the front wheels will roll against the
kerb if the parked vehicle starts to move.
When facing downhill, turn the wheels so that they face the kerb.
When facing uphill, turn the wheels so that they face the centre of the road.

WARNING
The components of the exhaust system become very hot. This can cause fires and serious injuries.
Never park the vehicle where parts of the exhaust system can come into contact with inflammable
material underneath the vehicle, e.g. undergrowth, leaves, dry grass, spilt fuel, oil etc.

WARNING
The vehicle may roll away if you leave and park the vehicle incorrectly. This can cause accidents and
serious injuries.
Ensure that the electronic parking brake is switched on before you leave the vehicle and the
indicator lamp in the instrument cluster lights up red after you switch off the ignition.
Never remove the vehicle key from the ignition if the vehicle is in motion. The steering lock may be
activated and you will no longer be able to steer or control the vehicle.
Never leave children or people requiring assistance alone in the vehicle. They could switch off the
electronic parking brake, or move the selector lever or gearshift lever, and thus set the vehicle in
motion.
Always take all vehicle keys with you every time you leave the vehicle. The engine can be started and
electrical equipment such as the window controls can be operated. This can cause serious injury.
Never leave children or people requiring assistance alone in the vehicle. They could become trapped
in the vehicle in an emergency and may not be able to get themselves to safety. For example, locked
vehicles may be subjected to very high or very low temperatures depending on the season. This can
cause serious injuries and illness or fatalities, especially in the case of small children.

NOTICE
Objects that protrude from the ground can damage the bumper and other components when
parking the vehicle or driving out of a parking space. Always take care when driving into parking
spaces with high kerbs or fixed boundaries. Stop before the wheels touch the fixed boundaries or
kerbs.

Low-lying vehicle components such as the bumper, spoiler and parts of the running gear, engine or
exhaust system could be damaged. Drive carefully through dips in the road and over drive entrances,
ramps, kerbstones and other objects.

Please adhere to relevant legislation when stopping and parking your vehicle.
Electronic parking brake
Operating the electronic parking brake

Fig. 125 In centre console: button for the electronic parking brake.
Switching on
When the vehicle is stationary, pull and hold the button.
If the indicator lamp in the button ⇒ Fig. 125  and the red indicator lamp in the instrument
cluster light up, the electronic parking brake is switched on.
Release the button.
Switching off
Switch on the ignition.
The indicator lamp in the button ⇒ Fig. 125  and the red indicator lamp in the instrument
cluster display will go out.
Moving off on steep uphill gradients or with increased vehicle weight
You can prevent the electronic parking brake from switching off automatically by pulling the
button upwards and holding it while pulling away.
If higher engine power is required to move off, the electronic parking brake will be deactivated only
when you release the button.
This can make it easier to move off with a high trailer weight ⇒ Trailer towing .
Emergency braking function

The emergency braking function should be used only in those situations where the vehicle cannot be
stopped using the foot brake ⇒ !
Pull the button. The vehicle brakes hard. A signal tone can be heard at the same time.

WARNING
Incorrect use of the electronic parking brake can cause accidents and serious injuries.
Never use the electronic parking brake to brake the vehicle, except in emergencies. The braking
distance is considerably longer as only the rear wheels are braked. Always use the foot brake.

WARNING
Failing to park the vehicle properly before leaving it may result in the vehicle rolling away. This can
cause accidents, serious injuries and damage to property.
Always park the vehicle in the specified order ⇒ Parking .
Ensure that the electronic parking brake is switched on before you leave the vehicle and the
indicator lamp in the instrument cluster lights up red after you switch off the ignition.
Troubleshooting
Fault in electronic parking brake
The indicator lamp lights up yellow. Go to a qualified workshop or a Volkswagen dealership.
Electronic parking brake does not switch off
The prerequisites for switch off are not met.
OR: the 12-volt vehicle battery is discharged.
Check whether all requirements for switching off the electronic parking brake are met ⇒ Switching
off .
Use jump leads ⇒ Jump starting the vehicle .
Noises from the electronic parking brake
You may hear noises when the electronic parking brake is switched on and off.
If the electronic parking brake has not been used for a long period, the system will carry out
occasional automatic and audible checks when the vehicle is parked.
Auto Hold function