VOLKSWAGEN T-ROC 2021 Owner´s Manual

The airbags can protect vehicle occupants during frontal and side collisions by reducing their
movement in the direction of the collision.
Each triggered airbag is filled by a gas generator. This causes the airbag covers to break open and the
airbags inflate forcefully to cover their deployment zones within milliseconds. Once a vehicle
occupant wearing a seat belt starts to sink into the inflated airbag, the gas inside the airbag starts to
escape to cushion the occupant and slow down their movement. This reduces the risk of severe and
fatal injuries. A triggered airbag will not always prevent other injuries from occurring, such as
swelling, bruising, burning and grazing. Deployment of an airbag can also result in frictional heat.
The most important factors for triggering the airbag are the type of accident, the angle of impact,
the vehicle speed and the type of object with which the vehicle collides. Therefore, visible damage
to the vehicle does not always mean that the airbag should have been triggered.
The triggering of the airbag system depends on the vehicle deceleration rate caused by the collision
and registered by the electronic control unit. If this rate is below the reference value programmed
into the control unit, the airbags will not be triggered, even though the vehicle may be badly
damaged as a result of the collision. Vehicle damage, repair costs or even the lack of vehicle damage
in an accident is not necessarily an indication of whether an airbag should inflate or not. It is not
possible to define a range of vehicle speeds and reference values, since the circumstances will vary
considerably between one collision and another. It is therefore impossible to cover every possible
kind and angle of impact that would trigger the airbags. Important factors in the triggering of the
airbag include, for example, the nature (hard or soft) of the object that the vehicle hits, the angle of
impact as well as vehicle speed.
Airbags serve only as a supplement to the three-point seat belt in some accident situations when the
vehicle's deceleration is sufficient to trigger the airbags. Airbags can be triggered only once and only
in certain situations. The seat belts are always there to provide protection in situations when the
airbags are not triggered or have already been triggered. For example, if the vehicle collides with a
further vehicle following the initial collision, or is hit by another vehicle.
The airbag system is part of the vehicle's overall passive safety concept. The airbag system can work
effectively only when the occupants are wearing their seat belts correctly and have assumed a
proper sitting position ⇒ Sitting position .
Components of the vehicle safety concept
The following vehicle safety equipment makes up the vehicle's safety concept to reduce the risk of
severe and fatal injuries. Depending on the vehicle equipment level, some of the equipment may not
be fitted in your vehicle or may not be available in some countries.
Optimised seat belts for all seats.
Front airbags for driver and front passenger.
Airbag indicator lamp .
Control units and sensors.
Adjustable steering column.
If applicable, mounting points for the top tether for child seats.

Front airbags

Fig. 40 Location and deployment zone of the driver front airbag.

Fig. 41 Location and deployment zone of the front passenger front airbag.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
In conjunction with the seat belts, the front airbag system gives the front occupants additional
protection for the head and chest in the event of a severe frontal collision. Always keep as far away
from the front airbag as possible ⇒ Sitting position . This allows the front airbags to deploy fully
when they are triggered, thus providing maximum protection.
The front airbag for the driver is located in the steering wheel ⇒ Fig. 40  and the front airbag for the
front passenger is located in the dash panel ⇒ Fig. 41 . The airbag locations are identified by the text
AIRBAG.
The areas inside the red lines are covered by the front airbags when deployed (deployment zone).
You must never leave or attach any objects in these areas ⇒ . Any factory-fitted add-on parts will
not be struck if the driver and front passenger front airbags are deployed.

DANGER
Once triggered, the airbag inflates in fractions of a second and at very high speed.
Always leave the deployment zones of the front airbags clear.

Never attach any objects, such as drink or telephone holders, to the covers of the airbags or
anywhere in the airbag deployment zone.
No other people, animals or objects may be carried between the occupants of the front seats and
the airbag deployment zone. Make sure that children and passengers also keep to this rule.
Do not attach any objects, e.g. mobile navigation devices, to the windscreen above the front airbag
on the front passenger side.
Do not cover or stick anything on the steering wheel hub or the soft plastic surface of the airbag unit
on the front passenger side, and do not obstruct or modify them in any way.

WARNING
The front airbags are deployed in front of the steering wheel ⇒ Fig. 40  and dash panel⇒ Fig. 41 .
When driving, always hold the steering wheel with both hands on the outside of the rim at the 9
o'clock and 3 o'clock positions.
Adjust the driver seat so that there is at least 25 cm between your breastbone and the hub of the
steering wheel. Contact a qualified workshop if your physical build makes this impracticable.
Adjust the front passenger seat so that the distance between the front passenger and the dash panel
is as large as possible.
Switching the front passenger front airbag on and off

Fig. 42 In the dash panel on the front passenger side: key switch for disabling and enabling the front
airbag on the front passenger side.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The front passenger front airbag must be disabled if you fit a rear-facing child seat on the front
passenger seat.
Enabling the front passenger front airbag

Switch off the ignition.
Open the door on the front passenger side.
Fold the key bit of the vehicle key all the way out ⇒ Vehicle key .
Insert the key bit into the key-operated switch on the dash panel ⇒ Fig. 42  until you feel the second
point of resistance. Around three quarters of the key bit should be inserted in the key switch at this
point ⇒ .
Turn the vehicle key, without using force, to the position .
Remove the vehicle key from the key-operated switch and fold away the key bit ⇒ .
The PASSENGER AIR BAG indicator lamp in the upper section of the centre console lights up
and goes out after approximately 60 seconds ⇒ Indicator lamp .
Close the door on the front passenger side.
Check that the PASSENGER AIR BAG indicator lamp in the upper section of the centre
console does not light up when the ignition is switched on ⇒ Indicator lamp .
Disabling the front passenger front airbag
Switch off the ignition.
Open the door on the front passenger side.
Fold the key bit of the vehicle key all the way out ⇒ Vehicle key .
Insert the fully folded-out key bit of the vehicle key into the key-operated switch in the dash panel
⇒ Fig. 42  up to the second point of resistance. Around three quarters of the key bit should be
inserted in the key switch at this point ⇒ .
Turn the vehicle key, without using force, to the position .
Remove the vehicle key from the key-operated switch and fold away the key bit ⇒ .
Close the door on the front passenger side.
The PASSENGER AIR BAG indicator lamp in the upper section of the centre console lights
up continuously when the ignition is switched on ⇒ Indicator lamp .
Indication that front passenger front airbag is disabled
A deactivated front passenger front airbag is indicated only by the continuously lit
PASSENGER AIR BAG indicator lamp in the upper section of the centre console (
lights up yellow continuously) ⇒ Indicator lamp .
If the PASSENGER AIR BAG indicator lamp in the upper section of the centre console does
not light up continuously or lights up together with the indicator lamp in the instrument cluster
display, do not fit a child restraint system on the front passenger seat for safety reasons. The front
passenger front airbag could trigger during an accident.

WARNING
The front passenger front airbag should be switched off only in exceptional circumstances.
To prevent damage to the airbag system, switch the front passenger front airbag on and off only
when the ignition is switched off.
It is the driver's responsibility to ensure that the key-operated switch is set to the correct position.
Switch off the front passenger front airbag only if in exceptional circumstances a child seat is fitted
on the front passenger seat.
Switch the front passenger front airbag back on again as soon as the child seat on the front
passenger seat is no longer being used.

WARNING
Do not leave the vehicle key in the key switch while driving.
Strong vibrations may cause the vehicle key to turn in the key switch, which could cause the front
passenger front airbag to be activated.
Untimely inflation of the front passenger front airbag could lead to serious or fatal injuries.

NOTICE
If the key bit is not inserted far enough, the key switch could be damaged when the key is turned.

NOTICE
Do not leave the vehicle key in the key switch, as this could result in damage to the interior door
trim, dash panel, key switch or vehicle key when the front passenger door is closed.
Safe transport of children
Introduction
This chapter contains information on the followingsubjects:
⇒ Types of child seat 
⇒ Fitting and using child seats 
⇒ Securing systems 
⇒ Securing a child seat with ISOFIX 
⇒ Securing child seats with a seat belt 

Using child seats can reduce the risk of injury to the child if there is an accident. Always use child
seats when driving with children.
Note the following:
Child seats are classified into groups depending on the size, age and weight of child for which they
are designed.
Various securing systems are used to secure child seats in the vehicle.
For safety reasons, child seats must always be fitted to the rear seats ⇒ Fitting and using child seats .
Volkswagen recommends child seats from the Volkswagen range of accessories. These child seats
have been developed and approved for use in Volkswagen vehicles.

WARNING
If children are not secured or are inadequately secured, they are at greater risk of serious or even
fatal injury. Please note the following:
Children who are either under twelve years of age or less than 150 cm tall must not be carried in the
vehicle if they are not secured in a suitable child seat while the vehicle is in motion. Regulations in
some countries may differ and must be complied with.
Always secure children in the vehicle in a suitable child seat. The seat used must be appropriate to
the child's height, weight and age.
Never fasten more than one child into one child seat.
Under no circumstances should children or babies be held in a passenger's or drivers lap while
driving.
Never leave a child unsupervised in a child seat.
Never allow a child to be carried in a vehicle without being properly secured, and never allow a child
to stand up or to kneel on a seat, or to sit incorrectly while the car is in motion. This is particularly
important for children carried on the front passenger seat. In an accident, children may sustain
serious injuries to themselves and others.
The child seat can provide maximum protection only if the seat belt is routed correctly around it.
Always ensure that the seat belt is routed as specified in the instructions provided by the child seat
manufacturer. If the seat belt is routed incorrectly, injuries may occur even in a minor accident.
After an accident, it is vital to replace any child seats that were in use during the accident, as they
could have sustained non-visible damage.
Types of child seat

Fig. 43 Example illustrations of child seats.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Use only child seats that have been officially approved and are suitable for the child.
Standards for child seats
The regulations ECE-R 44 or ECE-R 1291) apply to child seats in the European Union. Both regulations
apply in parallel. Child seats which have been tested in accordance with these standards carry an
orange ECE approval label. This ECE approval label may include the following information about the
child seat:
Weight class
Size class
Approval category (universal, semi-universal, vehicle-specific or i-Size)
Approval number
On child seats that are approved under regulation ECE-R 44, the eight-digit approval number on the
ECE approval label must begin with 03 or 04. This shows that the seat is admissible for use. Older
child seats with an approval number beginning with 01 or 02 are not permitted.
Child seats by weight class
Class Child's weight
Group 0 up to 10 kg
Group 0+ up to 13 kg
Group 1 9 to 18 kg
Group 2 15 to 25 kg
Group 3 22 to 36 kg
Weight class 0/0+: group 0/0+ or 0/1 rear-facing infant carriers ⇒ Fig. 43  are the best option for the
period from birth to about 18 months.

Weight class 1: group 1 (up to about four years old) and group 1/2 (up to about seven years old) with
an integral belt system are best for children over the relevant weight limit.
Weight classes 2/3: groups 2 and 3 include child seats with a backrest, and booster seats with no
backrest. Child seats with a backrest have integrated seat belt routing and side cushions, and so
provide better protection than booster seats with no backrest. Volkswagen therefore recommends
the use of child seats with a backrest. Group 2 child seats are for children up to the age of about
seven, group 3 child seats for those older than seven.
Not every child will fit in the child seat specified for their weight group. Likewise, not every seat will
fit in every vehicle. Therefore it is vital to check that the child fits properly in their child seat and that
the child seat can be securely fastened in the vehicle.
Child seats by approval categories
Child seats can be classified as universal, semi-universal or vehicle-specific (all in accordance with
regulation ECE-R 44), or as i-Size (in accordance with regulation ECE-R 129).
Universal: child seats with universal approval are approved for use in all vehicles. No type list is
required. ISOFIX child seats with universal approval must also be secured using a strap over the top
of the vehicle seat (top tether).
Semi-universal: semi-universal approval requires other safety devices for attaching the seat (that
require additional testing) in addition to the standard requirements for universal approval. Child
seats with semi-universal approval come with a type list. The seats should be used only in vehicles
that are included on this list.
Vehicle-specific: child seats with vehicle-specific approval must have undergone dynamic testing in
each model of vehicle for which they are approved. These child seats also come with a type list.
i-Size: child seats with i-Size approval must conform to the installation and safety requirements
stipulated in regulation ECE-R 129. Contact the child seat manufacturer to find out which child seats
are approved for this vehicle in accordance with i-Size.
1) Regulation ECE-R 129 has not yet been implemented by the state authorities in all countries.
Fitting and using child seats

Fig. 44 Illustration: airbag label on the sun visor.

Fig. 45 Illustration: airbag label on the B-pillar.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Country-specific requirements
The standards and regulations governing the use of child seats and child seat securing mechanisms
differ from country to country. Not all countries allow you to transport children on the front
passenger seat. Legislation and legal requirements take precedence over the information given in
this owner's manual.
Information on fitting a child seat
Observe the following general information when fitting a child seat. This information is relevant
whatever child seat securing system is being used.
Read and follow the instructions provided by the child seat manufacturer ⇒ .
Whenever possible, fit all child seats to the rear seat behind the front passenger seat so that
children can exit the vehicle on the kerb side.
Adjust the seat belt height adjuster to the highest position.
When fitting on the front passenger seat, push the front passenger seat back fully and adjust the
seat to the highest position. Adjust the backrest to an upright position ⇒ Sitting position .
Always leave sufficient space around the child seat. If necessary, adjust the position of the seat in
front of it. When doing so, ensure that the driver or front passenger can still maintain a correct
sitting position ⇒ Sitting position .
The backrest of the child seat must lay as flat as possible against the vehicle seat backrest. If
necessary, adjust the seat backrest angle so that the child seat lies flush against the backrest. Once it
has been installed, if the child seat is touching the head restraint and therefore cannot be positioned
flush against the backrest, push the head restraint all the way up, or remove it and stow it securely
in the vehicle ⇒ Sitting position .
Airbag sticker
The vehicle may be provided with stickers giving important information about the front passenger
front airbag. The information on these stickers may vary from country to country. The stickers may
be provided at the following locations:
On the driver and/or front passenger sun visor ⇒ Fig. 44 .

On the B-pillar on the front passenger side ⇒ Fig. 45 .
It is essential to note the warning information shown on these stickers before installing a rear-facing
child seat ⇒ .
Risks involved in carrying children on the front passenger seat
If you are using a rear-facing child seat, the front passenger front airbag can cause critical or
potentially fatal injuries when it inflates ⇒ .
Rear-facing child seats may be used on the front passenger seat only if the front passenger front
airbag has been deactivated. A deactivated front passenger front airbag is indicated by the
continuously lit PASSENGER AIR BAG indicator lamp in the driver's field of vision.
PASSENGER AIR BAG indicator lamp ⇒ Indicator lamp .
If using a front-facing child seat, do not deactivate the front passenger front airbag. When fitting the
child seat, ensure that it is as far away as possible from the front passenger front airbag. The front
passenger front airbag can cause severe injuries when it inflates ⇒ .
Some child seats are not suitable for use on the front passenger seat. The child seat must be
specially approved by the manufacturer for use on the front passenger seat in vehicles with front
and side airbags. Volkswagen dealerships keep an up-to-date list of approved child seats.

DANGER
If you use a rear-facing child seat on the front passenger seat, the child in it is at increased risk of
sustaining critical or fatal injuries in the event of an accident.
Deactivate the front passenger front airbag. If the front passenger front airbag cannot be
deactivated, no rear-facing child seat may be used.
Move the front passenger seat as far back as possible and adjust to its highest position to create the
largest possible distance between the child seat and the front passenger front airbag.
Move the backrest to the upright position.
Adjust the seat belt height adjuster to the highest position.
Use only child seats that have been approved by the child seat manufacturer for use on a front
passenger seat with front and side airbags.

WARNING
There is a risk of injury if child seats are installed incorrectly.
Always read and follow the installation instructions and warning information provided by the child
seat manufacturer.

WARNING