gearbox VOLKSWAGEN TIGUAN 2017 Owner´s Manual

Depending on the mirror function set in the Infotainment system, the exterior mirrors fold out
when the vehicle is unlocked using the sensor on the door handle of the driver of passenger door
and surround lighting is switched on.
If there is no valid vehicle key in the vehicle or if it is not detected, a corresponding display
will be shown on the instrument cluster display. This may occur if the vehicle key is obstructed by
another radio signal or is covered by another item, e.g. a mobile telephone accessory or an
aluminium suitcase ⇒ Starting and stopping the engine.
The sensors may have limited functionality if they become very dirty.
If the vehicle has a DSG dual clutch gearbox, it can be locked only if the selector lever is in
position P.
The entire vehicle will be unlocked if the sensor is touched twice, even if a single door has
already been unlocked.
SAFELOCK
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Depending on the vehicle equipment, the vehicle may have an anti-theft alarm and SAFELOCK
⇒ Anti-theft alarm.
The SAFELOCK deactivates the door release levers if the vehicle has been locked. This makes it
more difficult to break into the vehicle. The doors can no longer be opened from the inside ⇒.
•Press the button on the vehicle key once⇒ Central locking system.
•Press the button on the vehicle key twice in quick succession ⇒ Central locking system.
•Vehicles with the keyless locking and starting system Keyless Access: touch the sensor on the
outside of the door handle twice⇒ Locking and unlocking the vehicle with keyless access.
•Press the central locking button in the driver door once ⇒ Central locking system.
Depending on the vehicle equipment level, there may be an indication of the activated SAFELOCK
in the display of the instrument cluster (Check SAFELOCK! or SAFELOCK).
Deactivating SAFELOCK
The SAFELOCK can be deactivated in one of the following ways:
•Switch on the ignition.
•OR: deactivate interior monitoring and the anti-tow alarm.
Depending on the vehicle equipment, temporarily deactivate interior monitoring and the anti-tow
alarm using the Infotainment system ⇒ Operation and display in the Infotainment system before
locking the vehicle.
The following applies when SAFELOCK is deactivated:
•The vehicle can be unlocked and opened from the inside using the door release lever.
•The anti-theft alarm ⇒ Anti-theft alarm is active.
Depending on the equipment, the interior monitoring and anti-tow alarm will be activated or
deactivated via the Infotainment system ⇒ Operation and display in the Infotainment system.
Anti-theft alarm
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Depending on the vehicle equipment level, the vehicle may have an anti-theft alarm and
SAFELOCK ⇒ SAFELOCK.
Always take care when using the SAFELOCK as you could cause serious injuries.
•Never leave anybody in the vehicle if the vehicle has been locked using the vehicle key.
The doors can no longer be opened from the inside once the SAFELOCK is activated.
•Locked doors make it more difficult for emergency service personnel to gain access to
the vehicle and provide assistance when needed. In an emergency, people locked
inside the vehicle would not be able to leave the vehicle by unlocking the doors.
WARNING

Memory function
Fig. 92 On the outside of the driver seat: memory buttons.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The memory buttons can be used to store and recall settings for the driver seat and the exterior
mirrors.
Memory buttons
You can assign individual settings for the driver seat and exterior mirrors to each of the memory
buttons.
Storing driver seat and exterior mirror settings for driving forwards
•Switch on the electronic parking brake.
•Put the gearbox into neutral.
•Switch on the ignition.
•Adjust the driver seat and exterior mirror.
•Press the button for longer than one second ⇒ Fig. 92.
•Press the desired memory button within approximately ten seconds. A gong signal will sound to
confirm that the settings have been saved.
Storing front passenger exterior mirror settings for reversing
•Switch on the electronic parking brake.
•Put the gearbox into neutral.
•Switch on the ignition.
•Press the desired memory button.
•Select reverse gear.
•Adjust the exterior mirror on the front passenger side so that you have a good view of the kerb
area.
•The settings for the mirror position will be saved automatically and assigned to the vehicle key
that is used to unlock the vehicle.
Accessing driver seat and exterior mirror settings
•While the vehicle is stationary and the ignition is switched on, briefly touch the required memory
button.
•OR: while the ignition is switched off, press and hold the required memory button until the
saved position is reached.
•The front passenger exterior mirror will leave the stored reversing position automatically if the
vehicle drives forwards at a minimum speed of 15 km/h (10 mph) or if you turn the rotary knob
from R to a different position ⇒ Mirrors.
Electric convenient entry and exit function
When the driver door is opened, the front seat automatically moves to a position that makes it easy
to enter and exit the vehicle.
The driver seat moves back to its original position automatically as soon as the driver door is closed
and the ignition is switched on.
The electric convenient entry and exit function can be switched on and off in the Infotainment
system⇒ Operation and display in the Infotainment system.
Personalisation
You can save and access your individual seat setting in a user account via the Personalisation
function ⇒ Personalisation.
After switching off the ignition and locking the vehicle, the driver seat and exterior mirror settings
are stored in the user account.
The driver seat and exterior mirror settings are opened again after the vehicle is unlocked and the
driver door is opened.
The seat responds to selecting or changing a user account as follows:
1)

Manual anti-dazzle interior mirror
•Basic position: the lever on the lower part of the mirror is pointing towards the windscreen.
•Pull the lever to the back to select the anti-dazzle function ⇒ Fig. 105.
Exterior mirrors
Fig. 106 In the driver door: rotary knob for the exterior mirrors.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•Switch on the ignition.
•Turn the rotary knob in the driver door to the desired symbol ⇒ Fig. 106.
•Press the rotary knob in the direction of the arrows to the front, rear, right or left in order to
adjust the exterior mirror.
Fold exterior mirrors into the body electrically ⇒.Switch on the exterior mirror heating.
The exterior mirror heating heats only at ambient temperatures below +20°C (+68°F) and initially
with the highest setting. Heating takes place dependent on the ambient temperature after around
two minutes.Adjust the left-hand exterior mirror.Adjust the right-hand exterior mirror.Neutral
position. The exterior mirror cannot be adjusted and all functions are switched off.
Activating the exterior mirror functions
•Activate the corresponding exterior menu function in the displayed menu.
Synchronised mirror adjustment
The synchronous mirror adjustment function simultaneously adjusts the right exterior mirror when
the left exterior mirror is adjusted.
•Turn the rotary knob to position .
•Adjust the left-hand exterior mirror. The right-hand exterior mirror will be adjusted at the same
time (synchronised).
•If necessary, correct the settings for the right-hand exterior mirror: move the rotary knob to
position and adjust the right exterior mirror.
Folding in the exterior mirrors while parking
The exterior mirrors fold in and out automatically when the vehicle is locked and unlocked from
outside. For this purpose, the rotary knob must be in the position , , or .
If the rotary knob for the electrically adjustable exterior mirrors is in the position , the exterior
mirrors will remain folded in.
Storing and activating front passenger exterior mirror settings for
reversing
•Select a valid vehicle key to which you wish to assign the setting.
•Unlock the vehicle with this vehicle key.
•Apply the electronic parking brake.
•Switch on the ignition.
•Put the gearbox in neutral position.
•Select reverse gear.
•Adjust the front passenger exterior mirror so that you can see the kerb area, for example.
•The settings for the mirror position will be saved automatically and assigned to the vehicle key.
•Turn the rotary knob for the exterior mirrors to position .
The illuminated display from a mobile navigation device can lead to functional impairment
of the interior automatic anti-dazzle mirror and cause accidents or serious injuries.
•You may not be able to precisely determine the distance from vehicles travelling
behind you or from other objects if the automatic anti-dazzle function is impaired.
WARNING

Fig. 113 In the footwell: pedals in vehicles with a manual gearbox.
Fig. 114 In the footwell: pedals in vehicles with a DSG dual clutch gearbox.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key for ⇒ Fig. 113 and ⇒ Fig. 114:
Accelerator
Brake pedal
m/k/a995MK Vehicles with manual gearbox: clutch pedal
The operation and freedom of movement of all pedals must never be impaired by objects or floor
mats.
Use only floor mats that leave the pedal area free and can be securely fastened in the footwell.
Gear-change indicator
Fig. 115 On the instrument cluster display: gear-change indicator.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key to ⇒ Fig. 115:
Currently selected gear.
Recommended gear.
The instrument cluster display may, depending on the vehicle's equipment level, indicate which
gear should be selected to reduce fuel consumption while the vehicle is in motion.
Objects in the driver footwell can hinder pedal operation. This can lead to loss of control
of the vehicle and increase the risk of serious injury.
•Please ensure that all pedals can always be operated without any hindrance.
•The floor mats must always be properly secured in the footwell.
•No additional floor mats or other floor coverings should be placed over the fitted floor
mat.
•Ensure that no objects can enter the driver footwell while the vehicle is in motion.
•If there are any objects in the footwell, remove them when the vehicle is parked.
WARNING
The pedals must be freely operable at all times. For example, a larger brake pedal travel
will be necessary in order to stop the vehicle if a brake circuit fails. The brake pedal will
have to be depressed further and harder than normal.
NOTICE

m/k/a995MK Vehicles with DSG dual clutch gearbox: the selector lever must be in the
Tiptronic position ⇒ Changing gear using Tiptronic.
No recommended gear is indicated if the most suitable gear is already selected. The currently
selected gear is displayed.
Information on cleaning the particulate filter
The engine management system recognises when the particulate filter is becoming saturated and
supports regeneration of the particulate filter by recommending the most suitable gear when driving.
Compared with normal driving, this may mean driving with an increased engine speed ⇒ Particulate 
filter.
Driving in the correct gear can help to reduce fuel consumption.
Gear-change indicator display goes out when the clutch is depressed in vehicles with a
manual gearbox or when Tiptronic position is deselected in vehicles with a DSG dual clutch
gearbox.
Driving economically
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The fuel consumption, pollution and
wear of the engine, brakes and tyres
are reduced by an appropriate driving
style. A few tips are provided below
which will help you protect the
environment and also save money.
Fig. 116 Fuel consumption in litres per 100 km at two different outside temperatures.
Think ahead when driving
The fuel consumption will increase if you do not adopt a steady driving style. Keeping a close eye
on the traffic can help to avoid frequent acceleration and braking. Keeping a sufficient distance from
the vehicle in front will help you anticipate the driving situation.
Use the cruise control system where possible ⇒ Cruise control system (CCS).
With a gear engaged, allow the vehicle to come to a halt by itself to make use of the engine braking
effect, e.g. when approaching traffic lights.
Using freewheeling
m/k/a995MKVehicles with a DSG dual clutch gearbox: When the selector lever is in
position D/S and neither the accelerator nor the brake pedal is depressed, the vehicle will roll
(coast) with practically no energy being consumed.
With the engine-off coasting function, the engine is not just disengaged, but is also switched off.
Driving with DSG dual clutch gearbox ⇒ Driving with DSG dual clutch gearbox.
Change gears in an energy-saving way
Shifting up early at an engine speed of 2,000 rpm will save energy. Do not drive gears to the limit
and avoid high revs.
The gear-change indicator is only designed to assist the driver and cannot replace the
driver's own judgement.
•The driver has full responsibility for selecting the correct gear in all situations (e.g.
when overtaking, driving up and down hills ⇒ Trailer towingand when towing a trailer).
CAUTION
®
®®

m/k/a995MK Vehicles with manual gearbox: change from first to second gear immediately
after setting off. Change to higher gears rapidly.
m/k/a995MK Vehicles with DSG dual clutch gearbox: accelerate slowly and avoid using the
kickdown function.
Gear-change indicator ⇒ Gear-change indicator.
Eco driving profile ⇒ Driving profile selection and 4MOTION Active Control.
Avoid full throttle
Never fully use the maximum speed of the vehicle. Driving at excessive speeds, e.g. above 130
km/h on the motorway, will increase air resistance and thus the amount of force needed to move
the vehicle.
Reduce idling
Drive off immediately with low revs. If you are stopped for a long period, do not allow the engine to
idle but switch it off, e.g. when in a traffic jam or at a railway crossing.
In vehicles with an activated start/stop system, the engine will switch off automatically when the
vehicle is stopping and when the vehicle is stationary ⇒ Start/stop system .
Refuel with moderation
A full fuel tank increases the weight of the vehicle. A fuel tank that is half to three quarters full is
sufficient for urban journeys in particular.
Avoid short journeys
A cold engine has a very high fuel consumption. The optimum operating temperature is reached
only after driving a few miles. The fuel consumption is above average at very low ambient
temperatures, e.g. in winter ⇒ Fig. 116. Plan journeys economically and combine short distances.
Carry out regular maintenance
Regular maintenance is an essential prerequisite for economical driving and increases the service
life of the vehicle.
Observe the correct tyre pressures
An inadequate tyre pressure does not just mean greater wear, but also increases the rolling
resistance of the tyres and thus the fuel consumption. Use optimised rolling resistance tyres.
Adjust the tyre pressure according to the vehicle load. Observe the information on the tyre pressure
sticker ⇒ Useful information about wheels and tyres
Tyre Pressure Loss Indicator or Tyre Pressure Monitoring System ⇒ Tyre monitoring systems.
Use low viscosity engine oil
Fully synthetic engine oils with a low viscosity decrease frictional resistance in the engine and
spread better and more quickly, especially for cold starts.
Do not drive with unnecessary loads in the vehicle
You can reduce fuel consumption by clearing out the luggage compartment before setting off, for
example by removing empty drink crates or unused child seats.
In order to keep the drag coefficient of the vehicle as low as possible, remove attachments and
add-on parts such as ski, bicycle or roof carriers after use.
Save electrical energy
The alternator is driven by the engine and generates power for convenience consumers such as the
air conditioning system, window heating and ventilation. Saving electrical energy is easy, e.g.:
•At high ambient temperatures, ventilate the car before starting a journey and drive a short
distance with open window. Only then switch on the air conditioning system.
•Switch off convenience systems as soon as they have served their purpose.
Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road
and traffic conditions.
WARNING

situations should be avoided that create a heavy load on the brakes, e.g. when driving up close to
the vehicle ahead.
The rate of wear of the brake pads depends to a great extent on the conditions under which the
vehicle is operated and the way in which the vehicle is driven. If the vehicle is used for regular
urban trips, short journeys, and is driven with a sporty driving style, the brake pads must be
regularly checked by a qualified workshop.
When driving with wet brakes, for example after driving through water, after heavy rainfall or after
washing the vehicle, the braking effect may be delayed as the brake discs will be wet, or possibly
iced up (in winter). The brakes must be dried as quickly as possible by careful braking at higher
speed. Please ensure that no following vehicle and no other road user is put at risk as a result of
this action ⇒.
Any salt layer accumulating on the discs and pads will delay the braking effect and increase the
braking distance. If the brakes on the vehicle have not been applied for a long time on roads that
have been gritted with salt, the layer of salt must be reduced through careful braking ⇒.
Corrosion on the brake discs and dirt in the brake pads are facilitated through long periods of
inactivity, low mileage and low load levels. If the brake pads have been hardly used, or if they are at
all corroded, Volkswagen recommends that the brake discs and brake pads be cleaned by braking
strongly several times from high speed. Please ensure that no following vehicle and no other road
user is put at risk as a result of this action ⇒.
Brake servo
The brake servo will only function when the engine is running and reinforces the pressure applied
by the driver on the brake pedal.
If the brake servo is not functioning or the vehicle is being towed, the brake pedal will have to be
depressed more forcefully as the braking distance will be increased due to the lack of assistance for
the brake system ⇒.
Driving with worn brake pads or with a faulty brake system can cause accidents and
serious injuries.
•If the warning lamp lights up either alone or together with a text message in the
instrument cluster display, go to a qualified workshop immediately to have the brake
pads checked and the worn brake pads replaced.
WARNING
New brake pads will not have the optimal braking effect when first fitted.
•New brake pads cannot generate the full braking effect during the first 300 km (186
miles) and must first be run in. A reduced braking effect can be increased by applying
more pressure to the brake pedal.
•You must drive particularly carefully when driving with new brake pads in order to
reduce the risk of accidents, serious injuries and loss of control of the vehicle.
•Never drive too close to other vehicles when running in new brake pads, and never
create a driving situation that will place a heavy load on the brakes.
WARNING
Overheated brakes reduce the braking effect and considerably increase the braking
distance.
•When driving downhill the brakes are placed under particular strain and become hot
very quickly.
•Before driving down a long, steep gradient, reduce speed and change to a lower gear
(with manual gearboxes or in Tiptronic mode with the DSG dual clutch gearbox). This
will make use of the engine braking effect and relieve the load on the brakes.
•Non-standard or damaged front spoilers could restrict the airflow to the brakes and
cause them to overheat.
WARNING

Fig. 118 To the right of the steering wheel: positions of the vehicle key in the ignition lock.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
When there is no vehicle key in the ignition lock, the steering column lock can be activated.
Vehicle key positions ⇒ Fig. 118
Ignition switched off. The vehicle key can be removed.
Ignition switched on. The steering lock can be released. The diesel engine is pre-heated
and the yellow indicator lamp lights up yellow.
Depress the brake pedal when the indicator lamp lights up green. Start the engine.
Release the vehicle key as soon as the engine starts. Once released, the vehicle key moves
back to position ⇒ Fig. 118①.
m/k/a995MKDepending on the market, in vehicles with a DSG dual clutch gearbox: If
you cannot remove the vehicle key from the ignition lock when the vehicle is stationary, move the
selector lever to position P. If necessary, press the lock button in the selector lever and then
release it.
Starter button
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The starter button replaces the ignition
lock (Press & Drive).
Fig. 119 In the lower section of the centre console: starter button for starting the engine.
The starter button is used to start the vehicle (Press & Drive).
The vehicle can be activated only if there is a valid vehicle key in the vehicle.
When leaving the vehicle, the electronic steering column lock will be activated when the ignition is
switched off and the driver door is opened ⇒ Steering.
Switching the ignition on and off
Press the starter button once without depressing the brake or clutch pedals ⇒.
Careless or unsupervised use of the vehicle key can lead to accidents or injuries.
•Always take all vehicle keys with you every time you leave the vehicle. The engine can
be started and electrical equipment such as the window controls can be operated. This
can cause serious injury.
•Never leave children or people requiring assistance alone in the vehicle when the
vehicle is locked. They could become trapped in the vehicle in an emergency and may
not be able to get themselves to safety. For example, locked vehicles may be subjected
to very high or very low temperatures depending on the season. This can cause
serious injuries and illness or fatalities, especially among small children.
•Never remove the vehicle key from the ignition lock when the vehicle is in motion. The
steering column lock may be activated and you will no longer be able to steer the
vehicle.
•The key bit in the vehicle key needs to be folded out fully and locked in position.
•Only attach light objects weighing under 100 g to the vehicle key.
WARNING
The 12-volt vehicle battery may run down and prevent the motor from restarting if the
ignition is switched on while the engine is switched off.
•Always switch off the ignition before leaving the vehicle.
NOTICE

Automatic ignition switch-off
The ignition switches off automatically after a short time if the driver moves away from the vehicle
with the vehicle key when the ignition is switched on. If the dipped beam headlights were switched
on at the time, the side lights will remain switched on for approximately 30 minutes. The side lights
can be switched off manually ⇒ Lights or by locking the vehicle ⇒ Central and manual locking.
Once the vehicle detects that the driver is absent when the engine stop is active, the ignition will
switched off automatically after a certain period of time.
Automatic ignition switch-off in vehicles with a start/stop system
When all the following conditions are fulfilled at the same time, the vehicle ignition will be switched
off automatically when engine stop is active and when the vehicle is stationary:
•The driver removes their seat belt.
•No pedals are depressed.
•The driver door is opened.
If the ignition is deactivated automatically while the dipped beam headlights are switched on ,
the side lights remain switched on for around 30 minutes.
The side lights can be switched off manually or will go off when the vehicle is locked.
Engine restart function
If no valid vehicle key is detected in the vehicle interior once the engine has been switched off, the
engine can be restarted within approximately 5 seconds. A corresponding message appears on the
instrument cluster display.
After this time, the engine cannot be re-started without a valid vehicle key in the vehicle interior.
Before leaving the vehicle, always switch off the ignition manually and observe any
information shown in the instrument cluster display.
Leaving the vehicle stationary for long periods with the ignition switched on can discharge
the 12-volt vehicle battery so that the engine can no longer be started.
The engine cannot, for example, be started with the starter button if the button cell in the
vehicle key is weak or flat. In this case, use the emergency start function ⇒ Emergency start 
function.
Starting the engine
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•m/k/a995MKVehicles with ignition lock: Turn the vehicle key to position ⇒ Fig. 118①.
The ignition is switched on.
•m/k/a995MKVehicles with a starter button: Press the starter button once. The ignition is
switched on.
•m/k/a995MK Vehicles with a diesel engine: During the diesel engine preheating phase,
the indicator lamp in the instrument cluster lights up.
•Depress and hold the brake pedal until the electronic parking brake has been switched off.
•m/k/a995MKVehicles with manual gearbox: fully depress the clutch pedal and hold it
until the engine has been started. Move the gear lever to neutral position.
•m/k/a995MKVehicles with DSG dual clutch gearbox: move the selector lever to
position P or N.
Unintentional vehicle movements can cause serious injury.
•Do not depress the brake or clutch pedal when switching on the ignition as the engine
will then start immediately.
WARNING
Careless or unsupervised use of the vehicle key can lead to accidents or injuries.
•Always take all vehicle keys with you every time you leave the vehicle. Children or third
parties could lock the vehicle, start the engine, switch on the ignition or operate
electrical equipment such as the electric windows.
WARNING

•m/k/a995MKVehicles with a starter button: Press the starter button briefly ⇒ Fig. 119. If
the engine cannot be switched off, carry out the emergency switch-off procedure ⇒ Emergency 
deactivation.
•Observe the instructions in the instrument cluster ⇒ Instrument cluster.
Warning before leaving the vehicle
In order to indicate an active ignition when leaving the vehicle, an acoustic warning signal sounds
when opening the driver door and corresponding warning messages appear on the display of the
instrument cluster. The ignition also switches off automatically after a certain period in order to
prevent unintentional discharge of the 12-volt vehicle battery.
m/k/a995MK Vehicles with DSG dual clutch gearbox: if the selector lever is not in position P,
an acoustic warning signal will sound when the driver door is opened and the warning
message Please move selector lever to position P. will be shown on the instrument cluster
display. In this way, a warning is given that the vehicle could potentially roll away. The electronic
parking brake is also activated.
After the engine is switched off, the radiator fan in the engine compartment may run on for
some minutes, even if the ignition is switched off or the vehicle key has been removed. The radiator
fan will switch itself off automatically.
Electronic immobiliser
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The immobiliser helps to prevent the engine from being started and driven with an unauthorised
vehicle key.
There is a chip in the key. This is used to automatically deactivate the immobiliser when a valid
vehicle key is inserted into the ignition lock.
The electronic immobiliser is automatically activated when the vehicle key is removed from the
ignition lock. In vehicles with keyless locking and starting system Keyless Access, the vehicle key
must be outside the vehicle ⇒ Central and manual locking.
The engine can only be started using a genuine Volkswagen vehicle key with the correct code.
Coded vehicle keys are available from a Volkswagen dealership ⇒ Vehicle key set.
The vehicle cannot be operated properly if you do not have a genuine Volkswagen key.
Troubleshooting
Fig. 120 On the right of the steering column: emergency start function in vehicles with the Keyless
Access locking and starting system.
Never switch off the engine while the vehicle is in motion. This can lead to a loss of
vehicle control, accidents and serious injuries.
•The airbags and belt tensioners will not work if the ignition is switched off.
•The brake servo will not work when the engine is switched off. More force is required
on the brake pedal to stop the vehicle.
•The power steering will not function if the engine is switched off, and more force will
be required to steer the vehicle.
•If the vehicle key is removed from the ignition, the steering lock can activate and you
will no longer be able to steer the vehicle.
WARNING
If the vehicle has been driven at high load for a long period, the engine can overheat when
it is switched off. In order to avoid damage to the engine, allow the engine to run in neutral
position for approximately 2 minutes before switching it off.
NOTICE