towing VOLKSWAGEN TIGUAN 2017 Owner´s Manual

Electronic parking brake
Operating the electronic parking brake
Fig. 151 In centre console: button for the electronic parking brake.
Switching on
•When the vehicle is stationary, pull and hold the button.
•The electronic parking brake is switched on when the indicator lamp in the button ⇒ Fig. 151
(arrow) and the red indicator lamp on the instrument cluster display are lit up.
•Release the button.
Switching off
•Switch on the ignition.
•Depress the brake pedal and press the button or gently press the accelerator when the
engine is running.
•The indicator lamp in the button ⇒ Fig. 151 (arrow) and the red indicator lamp in the
instrument cluster display will go out.
Automatic switch-off for the electronic parking brake when driving off
The electronic parking brake switches off automatically if one of the following situations occurs
when the driver door is closed:
•In vehicles with a DSG dual clutch gearbox: engage or change a position.
•In vehicles with a manual gearbox: fully depress the clutch before pulling off.
Moving off on steep uphill gradients or with increased vehicle weight
You can prevent the electronic parking brake from switching off automatically by pulling the
button upwards and holding it while pulling away.
If higher engine power is required to move off, the electronic parking brake will be deactivated only
when you release the button.
This can make it easier to move off with a high trailer weight ⇒ Trailer towing.
Automatic switch-on of the electronic parking brake if not activated
properly when the driver leaves the vehicle
On vehicles with DSG dual clutch gearbox, the electronic parking brake may switch itself on
automatically if the system detects that the driver has not left the vehicle correctly.
Emergency braking function
The emergency braking function should only be used in those situations where the vehicle cannot
be stopped using the foot brake ⇒!
The vehicle will brake strongly as long as the button is pulled. A signal tone can be heard
at the same time.
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Park Distance Control switches itself on automatically if the vehicle rolls backwards.
Depending on the vehicle equipment, Park Distance Control can also be activated automatically.
Switching off Park Distance Control
•Press the or button.
•OR: drive forwards at a speed of more than 10-15 km/h (6-9 mph).
•OR: move the selector lever to position P.
Automatic activation (depending on equipment)
Park Distance Control also switches itself on if the vehicle approaches an obstacle in the front area
of the vehicle at a speed of less than 15 km/h (9 mph). Automatic activation can be switched on in
the Infotainment system.
Automatic activation functions only when the vehicle speed falls below around 15 km/h (9 mph) for
the first time. Renewed automatic activation is possible after Park Distance Control has been
switched off and then back on again with the button or .
Automatic activation can also be reactivated by switching the ignition or electronic parking brake off
and then back on again.
Manoeuvre braking
If the vehicle is equipped with manoeuvre braking, the manoeuvre braking function triggers the
emergency brake as soon as an obstacle is detected while reversing. The manoeuvre braking
function helps to prevent collisions. The vehicle speed must not be higher than 10 km/h (6 mph).
The manoeuvre braking function is activated or deactivated when Park Distance Control is switched
on or off. The manoeuvre braking function is inactive for five metres after a braking operation in the
same direction of travel. The manoeuvre braking function is ready for braking again after changing
gear or position. The same restrictions apply as for Park Distance Control.
Manoeuvre braking is not active if Park Distance Control was activated automatically.
Touch the function button to switch manoeuvre braking on and off.
Display representation
Fig. 154 Display in the Infotainment system: full-screen mode. The scanned areas depend on the
vehicle equipment level.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The scanned areas are represented by several segments in the Infotainment system ⇒ Fig. 154.
The closer the vehicle drives towards an obstacle, the closer the segment will move to the vehicle
in the display. Signal tones sound at the same time.
Obstacle close to the vehicle. A continuous tone sounds. Do not drive on!Obstacle in the
vehicle path. An intermittent tone sounds. The shorter the distance, the shorter the intervals.
Obstacle outside the vehicle path.Mute signal tones.Switch manoeuvre braking
on and off (depending on vehicle equipment).Switch to rear view camera system (depending
on vehicle equipment). / System fault in the monitored area (depending on equipment level).
Only the scanned area to the front of the vehicle is shown on the Infotainment system display in
vehicles with a factory-fitted towing bracket and a trailer with an electrical connection to the vehicle
⇒ Trailer towing.
Things to note in the area around the vehicle (depending on vehicle
equipment)
The scanned area along the side of the vehicle is automatically hidden in the following situations:
•When a vehicle door is opened.
•TCS is switched off or is taking corrective action.
•If the vehicle is stationary for longer than approximately three minutes.
The vehicle must be moved a few metres forwards or backwards in order to be able to show the
entire area around the vehicle. The missing areas are then scanned and the area around the
vehicle is calculated.

Settings
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Depending on the vehicle equipment, settings for Park Distance Control can be made in the
Infotainment system ⇒ Operation and display in the Infotainment system.
You can save some settings in the user accounts of the personalisation function. The settings
change automatically when the user account is changed ⇒ Personalisation.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
No sensor visibility, error message, system switches itself off
The sensor area is switched off permanently if a sensor fails.
Any malfunctions in the Park Distance Control system will be indicated by a text message and a
warning tone when first switched on, and by the indicator lamp flashing in the or
buttons. If the sensors are dirty or covered, the affected sensor cluster will be displayed on the Park
Distance Control screen. A cleaning message (depending on equipment) will also be displayed.
•Clean the sensors or remove stickers or accessories from the sensors and cameras ⇒ Caring 
for and cleaning the vehicle exterior.
•Check whether any damage is visible.
The system is not responding as expected
•The sensors are dirty ⇒ Caring for and cleaning the vehicle exterior. The sensor visibility may
be impaired by dirt and snow or also residue from cleaning agents or coatings.
•The system requirements must be met ⇒ System limits.
•The sensors are covered by water.
•The factory-fitted towing bracket is electrically connected with the trailer ⇒ Trailer towing.
•The vehicle is damaged in the area of the sensors, e.g. caused by parking collisions.
•The detection ranges of the sensors are blocked by add-on parts, e.g. bicycle carriers.
•Changes have been made to the paintwork in the area of the sensors or structural modifications
have been made, e.g. on the vehicle front end or the running gear.
•The ultrasound signal is subject to interference from external noise sources, e.g. rough tarmac
surface or cobblestones.
Response to all circumstances
•Switch off the system temporarily.
•Check whether any of the causes described below apply.
•You can switch the system back on again once you have rectified the cause of the problem.
•If the system still fails to respond as expected, have the system checked by a qualified
workshop.
Rear view camera system (Rear View)
Introduction
This chapter contains information on the followingsubjects:
⇒ Switching on and off
⇒ Display representation
⇒ Prerequisites
⇒ Parking perpendicular to the road (mode 1)
⇒ Parking parallel to the road (mode 2)
⇒ Troubleshooting
The rear view camera system in the
rear of the vehicle makes it easier for
the driver to see behind the vehicle and
provides support for parking
manoeuvres.
The rear view camera system shows the area behind the vehicle on the Infotainment system
screen. Depending on the operating mode, orientation lines support the view to the rear.
Modes for the rear view camera system
Depending on the vehicle equipment, the following operating modes are available:

•Perpendicular parking (mode 1): reverse parking perpendicular to the road.
•Parallel parking (mode 2): reverse parking parallel to the road.
•Trailer support (mode 3): support when hitching a trailer to the vehicle.
•Crossing traffic (mode 4): observing crossing traffic.
System limits
The rear view camera system shows only two-dimensional images on the screen. The lack of depth
of field means that potholes and protruding objects on the ground may only be detected with
difficulty, or may not be detected at all.
The rear view camera system may not always be able to detect objects such as thin rails, fences,
posts, trees etc. This could result in damage to your vehicle.
The system displays the orientation lines irrespective of the area surrounding the vehicle. There is
no automatic obstacle detection. Drivers must judge for themselves whether the vehicle will fit into
the parking space.
Switching on and off
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Switching on the rear view camera system
•Select reverse gear.
•OR: press the button.
Switching off the rear view camera system
Drive forwards at a speed of at least 15 km/h (9 mph).
Display representation
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The image of the rear view camera system is displayed in the Infotainment system.
The functions and displays depend on the vehicle equipment and may differ from each other.
The rear view camera system hides all orientation lines and guiding functions when the factory-
fitted towing bracket is electrically connected to the trailer ⇒ Trailer towing.
Settings
You can make settings by means of the function buttons when the rear view camera system is
switched on. Some setting options depend on the vehicle equipment.
Function buttons and symbols of the rear view camera system:
xClose current display.Switch to perpendicular parking (mode 1) ⇒ Parking perpendicular to 
the road (mode 1).Switch to parallel parking (mode 2) ⇒ Parking parallel to the road 
(mode 2).Switch to trailer support (mode 3).Switch to crossing traffic (mode 4).Adjust
display: brightness, contrast, colour.Switch to Park Distance Control ⇒ Park Distance 
Control.Show Park Distance Control display.Hide Park Distance Control display.
Switch Park Distance Control sound on and off.Turn steering wheel (mode 2).Stop
vehicle (mode 2).
Orientation lines
Green horizontal line: extension of the vehicle.
Red lateral line: a yellow line turns red if a change in the steering input is necessary (mode 2).
Yellow lines: vehicle path depending on the steering angle.
Yellow auxiliary boxes: front and rear limits of the parking space (mode 2).
Green lateral line: turning point when driving into a parking space (mode 2).
Using images from the camera to estimate the distance from obstacles (people, vehicles
etc.) is inaccurate and could cause accidents and severe injuries.
•Camera lenses enlarge and distort the field of vision and make objects appear different
and inaccurate on the screen.
WARNING

Red and green frames: vehicle outline (mode 2).
Trailer support (mode 3)
In vehicles with a factory-fitted towing bracket, the trailer support function can be used when
approaching a trailer drawbar. The powerful zoom level used in this mode means that obstacles
behind the vehicle appear very late.
Auxiliary lines are shown on the Infotainment system.
Red line: position of the towing bracket.
Green lines: distance to towing bracket. The distance intervals are around 0.1 m in each case.
Orange line: predicted path of the towing bracket, depending on the steering angle.
Crossing traffic (mode 4)
This display representation helps the driver to monitor traffic behind the vehicle and can be used in
situations such as driving out of a garage or narrow exits, for example.
Prerequisites
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The following prerequisites must be met for detection of a parking space:
•Do not exceed a speed of approximately 15 km/h (9 mph).
•Width of the parking space: vehicle width + 0.2 m.
•Distance: position the vehicle approximately one metre from the parking space (mode 2 only).
•Length of the parking space: approx. 8 m (mode 2 only).
The following conditions must be met in order to display a correct image:
•The boot lid is closed.
•The surrounding area has a flat surface.
•Vehicle does not have a heavy load at the rear.
Parking perpendicular to the road (mode 1)
Fig. 155 Infotainment system screen display: parking using the rear view camera system, mode 1.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key to ⇒ Fig. 155:
Road.
Parking space.
Side limit of the parking space.
Rear limit of the parking space.
Driving into a parking space
•Press the or button before driving past the selected parking space.
•With the rear view camera system switched on and operational, select mode 1 .
•Position the vehicle in front of the parking space ⇒ Fig. 155②.
•Steer so that the yellow lines ③ lead into the parking space . The green and yellow lines
must be aligned with the side limit lines â‘¢.

•Stop when the red line reaches the rear limit ④.
Parking parallel to the road (mode 2)
Fig. 156 Infotainment system display: rear view camera system, mode 2.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key to ⇒ Fig. 156:
Road.
Obstacle or auxiliary box.
Side limit of the parking space.
Obstacle or auxiliary box.
Driving into a parking space
•If applicable, press the button before driving past the selected parking space.
•With the rear view camera system switched on and operational, select mode 2 .
•Activate the turn signal for the side of the street on which you want to park.
•Position the vehicle parallel to the parking row at a distance of around one metre.
•If obstacles protrude from the auxiliary boxes, look for a new parking space or reposition the
vehicle.
•Select reverse gear. A red frame shows the target position of your vehicle.
•Turn the steering wheel so that the red frame moves between the auxiliary boxes and turns
green. Hold the steering wheel in this position and start moving slowly.
•Reverse when an arrow appears. Yellow and green lines are displayed. The arrow shows the
distance still to be covered.
•Leave the steering wheel in the set position while reversing. Make necessary changes to the
steering angle when a steering instruction is displayed next to the steering wheel symbol .
•Reverse until the stop sign is displayed or the green line is aligned with the side limit of the
parking space.
•Stop the vehicle. Steer in the opposite direction until the steering lock is reached.
•Reverse until the stop symbol is displayed or until the red line reaches the rear limit.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
No camera visibility, error message, system switches itself off
•Clean the camera or remove stickers or accessories from the camera ⇒ Caring for and cleaning 
the vehicle exterior.
•Check whether any damage is visible.
The system is not responding as expected
•The camera is dirty ⇒ Caring for and cleaning the vehicle exterior. The camera visibility may be
impaired by dirt and snow or also residue from cleaning agents or coatings.
•The system requirements must be met ⇒ Prerequisites.
•The camera is covered by water.
•The factory-fitted towing bracket is electrically connected with the trailer ⇒ Trailer towing.
•The vehicle is damaged in the area around the camera, e.g. caused by parking collisions.
•The detection range of the camera is blocked by add-on parts, e.g. bicycle carriers.

Progress bar. Symbolically shows the relative distance still to be driven.
Direction indicator for next manoeuvre for driving out of the parking space.
Park Assist can drive out of parallel parking spaces.
Requirements for driving out of a parking space while using Park Assist must be fulfilled
⇒ Prerequisites.
•Press the button.
•Use the turn signal and main beam lever to select the direction (left or right) in which you would
like to drive out of the parking space.
•Select reverse gear.
•Release the steering wheel when the following message is shown: Steer. intervention active.
Check area around veh.!
•Carefully press the accelerator.
•Brake when an acoustic signal sounds, the white symbol lights up or when the prompt to
drive forwards appears on the instrument cluster display.
•Depress the brake pedal until Park Assist steering activity has been completed or until the white
symbol disappears on the instrument cluster display.
•Repeat reversing and driving forwards until a corresponding message is displayed on the
instrument cluster. A signal tone may also sound.
•Take over steering with the steering angle set by Park Assist.
•Drive the vehicle out of the parking space when permitted by the traffic situation.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
No sensor visibility, error message, system switches itself off
Park Assist is switched off if a sensor fails.
•Clean the sensors or remove stickers or accessories from the sensors and cameras ⇒ Caring 
for and cleaning the vehicle exterior.
•Check whether any damage is visible.
The system is not responding as expected
•The sensors are dirty ⇒ Caring for and cleaning the vehicle exterior. The sensor visibility may
be impaired by dirt and snow or also residue from cleaning agents or coatings.
•The system requirements must be met ⇒ Prerequisites.
•The sensors are covered by water.
•Park Assist cannot be switched on if the factory-fitted towing bracket is electrically connected to
the trailer. For vehicles with the trailer manoeuvring system, this function is switched on when
the button is operated ⇒ Trailer towing.
•The vehicle is damaged in the area of the sensors, e.g. caused by parking collisions.
•The detection ranges of the sensors are blocked by add-on parts, e.g. bicycle carriers.
•Changes have been made to the paintwork in the area of the sensors or structural modifications
have been made, e.g. on the vehicle front end or the running gear.
•The ultrasound signal is subject to interference from external noise sources, e.g. rough tarmac
surface or cobblestones.
Response to all circumstances
•Switch off the system temporarily.
•Check whether any of the causes described below apply.
•You can switch the system back on again once you have rectified the cause of the problem.
•If the system still fails to respond as expected, have the system checked by a qualified
workshop.
Area View
Introduction
This chapter contains information on the followingsubjects:
⇒ Prerequisites
⇒ Switching on and off
⇒ Display representation
⇒ Operating camera views
⇒ Troubleshooting
Area View provides you with an
overview of the area around the vehicle

•Left screen: the vehicle is shown in the bird's eye view. The view in the right area of the screen
changes when you touch an individual area.
•Right screen: the individual camera images are displayed corresponding to the area selected in
the left screen.
In addition, the available menu options and camera views for the corresponding camera are shown
at the right-hand side of the screen.
Displays the bird's eye view.Hides the bird's eye view.Switches sound on and off.
Adjusts brightness, contrast and colour.3D views.xCloses the current display.
The auxiliary lines and boxes are shown by the system independently of the vehicle surroundings.
There is no detection of obstacles. Drivers must judge for themselves whether the vehicle will fit
into the parking space.
Area View hides all the auxiliary orientation lines in the area of the rear camera when the factory-
fitted towing bracket is electrically connected to a trailer ⇒ Trailer towing.
Operating camera views
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•Touch the area next to the vehicle.
•Select a corresponding view by means of the function buttons at the edge of the image.
The displayed red lines indicate a distance of approximately 40 cm from the vehicle.
Camera views in front of the vehicle
Crossing traffic.Perpendicular parking. Orientation lines are displayed as a guide. See
rear view camera system mode 1 ⇒ Rear view camera system (Rear View).Off-road.
Camera views next to the vehicle
Both areas next to the vehicle simultaneously.Driver side only.Front passenger side only.
Camera views behind the vehicle
Perpendicular parking. Orientation lines are displayed as a guide. See rear view camera
system mode 1 ⇒ Rear view camera system (Rear View).Parallel parking. The coloured
auxiliary boxes and lines are provided for orientation. See rear view camera system mode 2 ⇒ Rear 
view camera system (Rear View).Trailer support. See rear view camera system mode 3
⇒ Rear view camera system (Rear View).Crossing traffic. See rear view camera system mode
4 ⇒ Rear view camera system (Rear View).
3D views
Top view of the vehicle and surroundings. Depending on the vehicle equipment level, the
Park Distance Control vehicle path display may also be shown.Top view of the vehicle and
surroundings.Vehicle and surrounding area are shown at an angle from above.
Vehicle and surrounding area are shown from the side.
The viewing angle can be changed by swiping in the direction of the arrows.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
No camera visibility, error message, system switches itself off
•Clean the camera or remove the stickers or camera accessories ⇒ Caring for and cleaning the 
vehicle exterior.
•Check whether any damage is visible.
The system is not responding as expected
•The cameras are dirty ⇒ Caring for and cleaning the vehicle exterior. The camera visibility may
be impaired by dirt and snow or also residue from cleaning agents or coatings.
•The system requirements must be met ⇒ Prerequisites.
•The cameras are covered by water.
•The vehicle is damaged in the area around the camera, e.g. caused by parking collisions.
•The detection range of the cameras is blocked by add-on parts, e.g. bicycle carriers.
•Changes have been made to the paintwork around the camera or the construction has been
modified, e.g. vehicle front end or the running gear.
Response to all circumstances
•Switch off the system temporarily.
•Check whether any of the causes described below apply.
•You can switch the system back on again once you have rectified the cause of the problem.

•If the system still fails to respond as expected, have the system checked by a qualified
workshop.
Trailer Assist
Introduction
This chapter contains information on the followingsubjects:
⇒ Prerequisites
⇒ Operation
⇒ Troubleshooting
Trailer Assist helps the driver when
reversing or manoeuvring the vehicle
when towing a trailer.
The trailer manoeuvring system steers a trailer by adjustment of the rotary knob for the exterior
mirrors. The driver must control the accelerator, gear changes and brake!
System limits
The camera may not always be able to detect objects such as trailer drawbars, thin rails, fences,
posts, trees and open or opening boot lids. This can result in damage to your vehicle.
The camera must be kept clean and free of ice and snow, and must not be covered up by stickers
or other objects, as this will prevent the system from working properly. The drawbar must not be
covered.
Trailer Assist should only be used when the boot lid is fully closed.
The trailer manoeuvring system will be automatically ended around ten minutes after
activation. The function will also be ended if no driver interaction is detected within a period of
approximately three minutes.
Prerequisites
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The following prerequisites must be met for the trailer manoeuvring system to function:
•Engine running.
•ESC is switched on.
•Driver door and boot lid are closed.
•Exterior mirrors are not folded in.
•A single- or- two-axle trailer without steered axles is hitched to the vehicle and electrically
connected.
•Vehicle and trailer are stationary.
•Do not exceed the maximum jack-knifing angle.
•The drawbar length has been determined.
Determining the drawbar length
Trailer Assist requires a few turning and cornering manoeuvres to enable it to determine the length
of the drawbar. The more accurately it can determine the length of the drawbar, the bigger the
angles available when manoeuvring. The trailer manoeuvring system divides the available
maximum limit positions on the angle display into four steps: approx. 30°, 45°, 60° and 75°.
For technical reasons, the trailer manoeuvring system cannot always detect trailers with LED
rear lights correctly.
The trailer manoeuvring system does not use the area around the vehicle for orientation.
No obstacle detection takes place. Drivers must judge for themselves whether the trailer
can be manoeuvred safely.
•Always pay close attention to the movements of the trailer and, if required, stop the
manoeuvre to avoid causing any damage. On rare occasions the trailer may behave
differently, even when Trailer Assist is operated correctly.
•Do not rely only on the displays in the instrument cluster.
NOTICE

Volkswagen Car-Net services can be subject to regional restrictions. Availability also depends on
the mobile network coverage in each country.
Exchanging your system
If the factory-fitted Infotainment system or control unit is damaged or must be exchanged in a
vehicle with Volkswagen Car-Net services installed, go to a qualified workshop. This may require
registering or activating again.
Registration for user account on Car-Net portal
If you wish to use the Volkswagen Car-Net e-Remote, Guide & Inform or Security & Service
services in a Car-Net-compatible vehicle, you must create a user account at
www.volkswagen.com/car-net and activate Volkswagen Car-Net.
Service description
The portfolios for the e-Remote, Guide & Inform and Security & Service services are all explained in
a separate service description. This service descriptions and additional important information about
all services and Car-Net-capable vehicles are available online at www.volkswagen.com/car-net and
on the Car-Net portal once a user account has been set up.
All service descriptions are updated at irregular intervals and are available on the Car-Net portal.
Always use the latest edition of the relevant service description.
Volkswagen Car-Net services is a system based on a mobile network. If a fault arises
despite the fact that all requirements have been fulfilled, please try using the services again at a
later time.
The use of Volkswagen Car-Net and the necessary mobile network connection may be
subject to a fee. Due to the potentially high volume of data in use, Volkswagen recommends using
a mobile phone tariff which includes a data flat rate. For more information contact your mobile
telephone provider.
Data transfer via the factory-fitted SIM card reader (if possible).
Apps
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•The Volkswagen Car-Net app that executes Volkswagen Car-Net services in the vehicle and
that can provide information.
•Volkswagen App-Connect allows content from Volkswagen apps and third party apps on mobile
devices to be shown on the Infotainment system screen.
There may be problems with compatibility with third party apps.
Applications, their use and the necessary mobile network connection may be subject to charges.
A wide range of applications may be available and they can be vehicle-specific and country-specific
⇒. Content, range and provider of applications can vary. Some applications also depend on
availability of services offered by third parties.
We are unable to guarantee that the available apps can be run on all mobile devices and all
operating systems.
Applications offered by Volkswagen can be changed, set, deactivated, reactivated and expanded
without prior notice.
Transporting
Stowing luggage and loads
Cargo and luggage can be transported in the vehicle, on a trailer ⇒ Technical requirements and on
the roof ⇒ Roof carrier. Always observe the legal regulations.
Stowing luggage safely in the vehicle
•Always distribute any loads in the vehicle as evenly as possible.
•Always stow luggage and heavy objects in the luggage compartment ⇒.
•Place heavy objects as far forward in the luggage compartment as possible.
•Observe gross axle weight ratings and the gross vehicle weight rating ⇒ Information on 
technical data.
•Secure luggage in the luggage compartment to the fastening rings using suitable fixing and
securing straps ⇒ Luggage compartment equipment.
•Also stow small objects safely.
1)