warning VOLKSWAGEN TIGUAN 2017 Owner´s Manual

•Water drains: check.
•Road test: perform.
Servicing work
In addition to the inspection work (depending on the operating conditions and vehicle equipment
such as engine, gearbox or service fluids), further servicing work must be performed on your
vehicle. The work dependent on either time and/or mileage.
•Additives: change/top up.
•Brake fluid: change.
•Diesel particulate filter: check.
•Natural gas tank and lines: change.
•Gearbox: change oil/filter.
•Gearbox mountings: change.
•Gas system filter: change.
•Final drive/differential: change oil.
•Diesel fuel filter: change/drain.
•Air filter: change.
•Engine: change oil/filter.
•Dust and pollen filter: change.
•Spark plugs: change.
•Toothed belt/toothed belt tensioning roller: check/change.
It is also possible to have servicing work carried out in between the scheduled service events
⇒ Fixed service or flexible service.
The scope of service is subject to change for technical reasons (continuous further development of
components). Your Volkswagen dealership or qualified workshop always has the latest information
about any changes.
Vehicle care
Notes on vehicle care
Regular and expert care helps to maintain the value of the vehicle.
Leaving stains, dirt and other deposits on the surface of vehicle components and cloth seat covers
for a long time can make it difficult to clean and treat them. Stains, dirt and deposits may become
impossible to remove, particularly if left for a long time.
For proper cleaning and care, Volkswagen recommends using Genuine care products that have
been matched to your vehicle. Consult a qualified workshop if you have any specific questions or if
vehicle parts are not listed.
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Incorrect care and cleaning of vehicle parts can impair the safety features of the vehicle
and cause serious injury.
•Vehicle parts must be cleaned according to the manufacturer's instructions.
•Always use approved or recommended cleaning products.
•Do not use solvent-based cleaning products. Solvents can cause irreparable damage
to the airbag modules.
•Protect your hands and arms against parts with sharp edges, e.g. when cleaning the
underbody or the insides of the wheel housings.
WARNING
Dirty, misted or iced over windows reduce visibility and increase the risk of accidents and
severe injuries. This could impair the safety equipment of the vehicle.
•Only drive when you have a clear view through all windows.
•Do not treat the windscreen with water-repellent window coating agents. In
unfavourable conditions, they can cause increased dazzle.
WARNING

Suitable accessories are available from your Volkswagen dealership. Follow the usage
instructions on the packaging.
Washing the vehicle
Also wash the underside of the vehicle on a regular basis to remove road salt or seawater residue.
Automatic car washes
Always observe all the car wash operator's specifications, in particular if your vehicle features add-
on parts ⇒.
•Preferably use car washes without brushes.
•Preclean the vehicle by rinsing with water.
•The steering column must not lock when driving through automatic car washes ⇒ Steering.
•Always switch off the Auto Hold function ⇒ Electronic parking brake, the wipers ⇒ Wipers and
the rain/light sensor before entering the car wash.
•Fold in the exterior mirrors.
•If your vehicle has decorative and protective films, do not select a wash program with hot wax.
High-pressure cleaners
Observe the manufacturer's information for the high-pressure cleaner. Never use rotating nozzles
⇒.
•Only use water with a maximum temperature of +60°C (+140°F).
•Do not clean windows that are iced over or covered in snow with a high-pressure cleaner.
•Move the jet of water uniformly so that the nozzle is at least 50 cm away from the side windows
and other vehicle components.
•Do not point the water jet at the same location for too long. Instead, leave stubborn dirt to soak.
•If possible, do not direct the water jet at seals, e.g. side windows, decorative trim, tyres, rubber
hoses, insulation materials or any other sensitive components, e.g. door locks.
•Sensors, camera lenses, and decorative and protective films should be sprayed directly only for
brief periods of time.
Washing the car by hand
Washing the car by hand is always the more gentle way to clean it. However, there are also some
things to note for this ⇒.
•Before washing the vehicle, soak the dirt with plenty of water and then rinse it off thoroughly.
•Clean the vehicle with a soft sponge, a wash mitt or a brush applying only light pressure. Start
with the roof and work from the top to the bottom.
•Rinse the sponge, wash mitt or brush thoroughly at regular short intervals.
•Clean the wheels, sill panels etc. last. Use a second sponge for this.
Use a shampoo for very stubborn dirt only.
Car care products can be toxic and hazardous. Unsuitable care products and incorrect use
of care products can cause accidents, serious injuries, burns or poisoning.
•Care products must be kept in the original, sealed container only.
•Read the manufacturer's instructions.
•Never use empty food cans, bottles or other containers for storing care products.
•Keep children away from care products.
•The products can give off harmful fumes during use. They should therefore only be
used outside or in well-ventilated spaces.
•Never use fuel, turpentine, engine oil, nail varnish remover or other volatile fluids to
wash, clean or care for your vehicle. These substances are toxic and highly
inflammable.
WARNING
Stains, dirt and other deposits containing aggressive and solvent-based ingredients attack
the material and may cause irreparable damage, even if only left for a short time.
•Stains, dirt and other deposits should always be removed as quickly as possible and
not allowed to dry in.
•Have stubborn stains removed by a qualified workshop.
NOTICE
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Waxing
Waxing protects the paintwork. At the latest when water no longer clearly forms small drops and
runs off the paintwork when the vehicle is clean, you should re-wax the vehicle with a good wax
solution.
Even if a preservative wax is applied regularly in the automatic car wash, Volkswagen recommends
protecting the vehicle paintwork at least twice a year using Volkswagen Genuine hard wax (-
000 096 317 -).
Polishing
Polishing is only necessary if the paint has lost its shine, and the gloss cannot be brought back by
applying wax.
Wash the vehicle only in specially provided wash bays This prevents waste water
contaminated with oil, grease or fuel from entering the sewerage system.
Caring for and cleaning the vehicle exterior
Fig. 251 Between the engine compartment and the windscreen: plenum chamber (illustration).
Fig. 252 In the rear of the vehicle: rear view camera in the Volkswagen badge or in the number
plate lighting.
The following overview contains recommendations for cleaning and care of individual vehicle
components ⇒.
Windows, glass surfaces: remove wax residue, e.g. from care products, using the Volkswagen
Genuine cleaning cloth - 000 096 166 A - or a suitable glass cleaner.
Use a hand brush to remove snow and ice. If you use a plastic scraper, move it in one direction
only.
After the car has been washed, the braking effect could set in later than normal and extend
the braking distance as the brake discs and brake pads will be wet, or iced up in winter.
•You can dry and de-ice the brakes by performing careful braking manoeuvres. Ensure
that you do not endanger any other road users or violate any legal regulations when
doing so.
WARNING
Incorrectly washing the vehicle can cause serious damage to the vehicle.
•Always follow the instructions exactly.
•Never wash the vehicle in direct sunshine.
•Never aim a water jet directly at locks, doors or the boot lid in cold weather. The locks
and seals could freeze.
NOTICE
Painted parts and surfaces with a matt finish, unpainted plastic parts, headlight lenses and
tail light clusters can be damaged if the vehicle is not washed correctly.
•Use only brushless car washes for matt-painted surfaces.
•Do not use hard or abrasive brushes.
NOTICE

The durability and colourfastness of decorative and protective films can be affected by
environmental influences such as direct sunlight, moisture, air pollution, stone impact etc.
Decorative films may show signs of wear or ageing after about one to three years, protective films
after about two to three years. In very warm environments, decorative films may fade slightly after
one year and protective films after two.
Mild soap solution: a maximum of two tablespoons of neutral soap diluted in one litre of water.
Vehicle interior care and cleaning
The following overview contains recommendations for cleaning and care of individual vehicle
components ⇒.
Windows: clean with a glass cleaner, then wipe dry with a clean chamois leather or with a lint-free
cloth.
Textiles, microfibre cloth, artificial leather: remove any dirt with Volkswagen Genuine interior
cleaning agent (- 000 096 301 -). Never treat materials with leather care agents, solvents, wax
polish, shoe cream, stain removers or similar substances.
•Dirt particles adhering to surfaces: remove with a vacuum cleaner on a regular basis so that the
material is not permanently damaged by abrasion.
•Grease stains, e.g. oil: use Volkswagen Genuine interior cleaning agent (- 000 096 301 -). Dab
off dissolved grease and colour particles with an absorbent cloth and then treat with water if
necessary.
•Special soiling, e.g. ballpoint pen, nail varnish: use Volkswagen Genuine interior cleaning agent
(- 000 096 301 -) and then treat afterwards with a mild soap solution if necessary.
Natural leather: remove fresh soiling with a cotton cloth and mild soap solution. Do not allow
fluids to seep into the seams.
Treat any dried spots with Volkswagen Genuine leather cleaner (- 000 096 323 -).
Regularly and each time after having finished cleaning, apply care cream with light protection and
impregnating properties. Use a special coloured leather cream if necessary. If the vehicle is parked
outdoors for long periods, you should cover the leather to protect it from direct sunlight.
Never treat leather with solvents, wax polish, shoe cream, stain removers or similar.
•Grease-based soiling, e.g. oil: remove fresh stains with an absorbent cloth.
•Special soiling, e.g. ballpoint pen, nail varnish and dried stains: treat with Volkswagen Genuine
leather cleaner (- 000 096 323 -).
Plastic parts: use a soft, moist cloth.
Remove stubborn stains with a soft cloth and a mild soap solution. If necessary, use a solvent-free
plastic cleaning agent, e.g. Volkswagen Genuine plastic cleaner (- 000 096 314 -).
Trim parts, trim strips made of chrome, aluminium or stainless steel: clean in a dust-free
environment using a clean, soft cloth and a mild soap solution.
Anodised surfaces: do not use chrome cleaning products.
Controls: remove coarse dirt and other dirt that is difficult to reach using a soft brush. Then use a
clean, soft cloth and a mild soap solution. Do not allow liquids to come into contact with control
elements.
The engine compartment of any motor vehicle is a hazardous area. All work in the engine
compartment carries the risk of injury, scalding, accidents and fire.
•Before carrying out any work, ensure that you are familiar with the requisite
procedures and general safety regulations ⇒ In the engine compartment.
•Volkswagen recommends having the work carried out by a qualified workshop.
WARNING
Incorrect cleaning and care may cause vehicle damage.
•Always heed the instructions precisely.
•Do not use any excessively harsh, abrasive cleaning products.
NOTICE
The drains of the plenum chamber may become blocked by leaves and dirt. Water that
does not drain away can enter the vehicle interior.
•Have the area under the perforated cover cleaned by a qualified workshop.
NOTICE
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Displays: use a Volkswagen Genuine cleaning cloth (- 000 096 166 A -) with a little water, a
suitable glass cleaner or LCD cleaner. Do not clean displays with a dry cloth.
Rubber seals: clean with a soft, lint-free cloth and plenty of water. Treat with Volkswagen Genuine
rubber care agent (- 000 096 310 -) on a regular basis.
Seat belts: carefully pull the seat belt right out and leave it out ⇒. Remove large particles of dirt
with a soft brush. Clean the seat belt with a mild soap solution. Leave the belt fabric to dry
completely and then allow it to roll up.
Wooden trims: clean with a soft cloth and some mild soap solution.
Cleaning upholstery fabrics
If clothing that is not sufficiently colour-fast, e.g. denim, leaves stains on the seat cushion, this does
not a defect in the cover fabric. The seat padding may contain components for the airbag system
and electrical connections. Seat padding that is damaged, incorrectly cleaned or treated, or that
becomes wet, may cause damage to the vehicle electrical system or trigger a fault in the airbag
system ⇒.
Depending on the equipment, seat cushions with seat heating feature electrical components and
connectors that may be damaged in the event of incorrect cleaning or treatment ⇒. This can
also result in damage to other parts of the vehicle electrics.
•Do not use high-pressure cleaners, steam cleaners or coolant spray.
•Do not switch on the seat heating to dry the seats.
•Do not use washing paste or fine detergent solutions.
•Avoid getting the seat wet.
•In the event of uncertainty, contact a Volkswagen dealership.
Mild soap solution: a maximum of two tablespoons of neutral soap diluted in one litre of water.
Accessories, modifications, repairs and renewal of
parts
Accessories and parts
Volkswagen recommends that you seek advice from a Volkswagen dealership before purchasing
accessories, replacement parts or service fluids, for example if the vehicle is to be retrofitted with
accessories or if parts have to be renewed. Volkswagen dealerships can recommend accessories,
parts and service fluids suitable for your requirements. They can also answer any questions you
might have regarding official regulations.
Volkswagen recommends you use only approved Volkswagen accessories and Volkswagen
Genuine Parts. These parts and accessories have been specially tested by Volkswagen for
suitability, reliability and safety. And Volkswagen dealerships are qualified to install them correctly.
Although the market is constantly scrutinised, Volkswagen cannot assume responsibility for the
reliability, safety and suitability of products Volkswagen has not approved. Volkswagen can
therefore assume no responsibility for these parts, even if they have been approved by an official
testing agency or are covered by an official approval certificate.
Any retro-fitted equipment which has a direct effect on the control of the vehicle must be
approved by Volkswagen for use in your vehicle and bear the e mark (the European Union's
1)
Failure to clean the parts properly can cause damage to the seat belts, the fastenings and
the belt retractor.
•Never use chemical cleaning agents on the seat belts or their components. The seat
belts must also not come into contact with corrosive fluids, solvents or sharp objects.
•Dry the cleaned seat belt fully before allowing it to retract.
•Avoid allowing foreign bodies or liquids to enter the slot for the seat belt buckle.
•Never try to repair, modify or remove the seat belts yourself.
WARNING
Incorrect cleaning and care may cause vehicle damage.
•Sharp objects, such as zips, rivets on clothing or belts may damage surfaces. Open
Velcro fasteners can also cause damage.
•Do not use a steam cleaner, brushes or hard sponges etc. for cleaning under any
circumstances.
•To avoid damage, stubborn stains should be removed by a specialist cleaning
company.
NOTICE
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authorization symbol). These devices include cruise control systems or an electronically controlled
suspension.
Any additional electrical components fitted that do not serve to control the vehicle itself must
bear the mark (manufacturer conformity declaration in the European Union). Such devices
include refrigerator boxes, laptops and ventilator fans.
Repairs and technical modifications
Repairs and technical modifications must always be carried out according to Volkswagen
specifications⇒.
Unauthorised modifications to the electronic components or software in the vehicle may cause
malfunctions. As the electronic components are linked together in networks, these faults may
indirectly affect the working of other systems. This can seriously impair safety, lead to excessive
wear of components, and also invalidate the type approval for the vehicle.
The Volkswagen dealership cannot be held liable for any damage caused by technical
modifications and/or work performed incorrectly.
The Volkswagen dealership is not responsible for damage caused by technical modifications and/or
work performed incorrectly. Such damage is not covered by the Volkswagen guarantee.
Volkswagen recommends that all repairs and technical modifications be performed by an
authorised Volkswagen workshop using Volkswagen Genuine Parts.
Volkswagen repair information
Volkswagen Service information and official Volkswagen repair information can be purchased for a
fee.
Customers in Europe, Asia, Australia, Africa, Central and South America: please contact a
Volkswagen dealership or qualified workshop or register on the online portal erWin (electronic
repair and workshop information):
https://erwin.volkswagen.de
erWin is available in numerous languages.
Vehicles with special auxiliary equipment or body parts
The manufacturer of these components must ensure that these parts (fittings) adhere to the
stipulated environmental laws and regulations, particularly the EU directive 2000/53/EC concerning
end-of-life vehicles and EU directive 2003/11/EC concerning the restriction on the marketing and
use of certain dangerous substances and preparations.
The vehicle owner should keep all assembly documentation for these auxiliary fittings, and pass it
on to any scrapping company later engaged. This is to facilitate environmentally responsible
disposal for all vehicles, including refitted vehicles.
Windscreen repairs
To function properly, some items of equipment require an electrical or electronic module, which is
located on the inside of the windscreen near the interior mirror. If the windscreen has been
damaged in the viewing field of the electrical or electronic module, e.g. by stone impact, the
windscreen must be replaced. Repairing the crack can lead to malfunctions or functional faults in
the equipment.
After changing the windscreen, the camera and sensors must be set up and calibrated by a
qualified workshop.
Impairment or damage to sensors and cameras
Incorrect repairs, retrofit structural modifications to the vehicle, e.g. lowering the body, add-on parts
on the vehicle or trailer ⇒ Trailer towing, or changes to the trim may lead to the sensors or
cameras being disrupted or damaged. This can also be caused by collisions, e.g. when parking.
Failure to observe this may impair important functions (driver assist systems) and damage the
vehicle.
The area in front of and around the sensors and cameras must not be covered by stickers,
additional headlights, trim frames for number plates or similar.
Incorrectly performed repairs or modifications to your vehicle can impair the effectiveness
of the airbags, cause malfunctions, accidents and fatal injury.
•Never secure or mount objects such as drink holders or telephone holders either on or
next to the airbag covers or within the deployment zones of the airbag modules.
•Objects either on or next to the airbag module covers or are in the deployment zone of
the airbags can cause serious or even fatal injuries should the airbags be activated.
WARNING
®

Repairs and structural modifications should be carried out by a qualified workshop. Volkswagen
recommends using a Volkswagen dealership for this purpose.
•Repainting and paint touch-ups in the area around the sensors may impair the function of the
system in question.
•As the Volkswagen badge influences the view of the radar sensor in the front area, drive the
vehicle only with the original Volkswagen badge.
Engine and transmission guard
An engine and transmission guard can reduce the risk of damage to the underside of the vehicle
and to the engine oil sump.
Depending on where the vehicle is used, it may be a good idea to have an engine and transmission
guard installed, e.g. if the vehicle will be driven over kerbs, on driveways or on unsurfaced roads. If
you wish to have one fitted, Volkswagen recommends contacting your Volkswagen dealership.
Repairs and faults in the airbag system
Repairs and technical modifications must always be carried out according to Volkswagen
specifications⇒.
Modifications and repairs to the front bumper, the doors, the front seats, the headliner, or the
bodywork should be carried out by a qualified workshop. System components and airbag system
sensors might be fitted on these vehicle components.
If you work on the airbag system or remove and install parts of the system when performing other
repair work, parts of the airbag system may be damaged. The consequence may be that, in the
event of an accident, the airbag inflates incorrectly or does not inflate at all.
Regulations must be observed to ensure that the effectiveness of the airbags is not reduced and
that removed parts do not cause any injuries or environmental pollution. Qualified workshops are
familiar with these requirements.
Any modifications to the vehicle's suspension could prevent the airbag system from working
properly during a collision. For example, using tyre/rim combinations that have not been approved
by Volkswagen, lowering the vehicle, making modifications to the suspension rate including work on
the springs, struts and shock absorbers could change the forces that are measured by the airbag
sensors and sent to the electronic control unit. Some changes to the suspension could cause the
forces measured by the sensors to increase, for example. This can lead to the airbag system being
triggered in collision scenarios where it normally would not be triggered if modifications to the
suspension had not been made. Other modifications can cause the forces measured by the
sensors to decrease, therefore preventing the airbag system from being triggered when it should
have been.
Incorrect repairs and modifications can cause malfunctions and damage to the vehicle
and impair the effectiveness of the driver assist systems. This can result in accidents and
severe injuries.
•Repairs and modifications to your vehicle should be carried out only by a qualified
workshop.
WARNING
Unsuitable spare parts and accessories, incorrectly carried out work, modifications and
repairs can lead to damage to the vehicle and cause accidents and serious injuries.
•Volkswagen strongly recommends you use only approved Volkswagen accessories
and Volkswagen Genuine Parts. These parts and accessories have been specially
tested by Volkswagen for suitability, reliability and safety.
•Repairs and modifications to your vehicle should only be carried out by a qualified
workshop. Qualified workshops have the necessary tools, diagnostic equipment, repair
information and qualified personnel.
•Never fit parts to your vehicle that are in any way different from the factory-fitted parts.
•Never secure or mount objects such as drink holders or telephone holders either on or
next to the airbag covers or within the deployment zones of the airbag modules.
•Only use rim/tyre combinations which have been approved by Volkswagen for your
vehicle type.
WARNING
®

Mobile communication in the vehicle
Electromagnetic radiation
If a mobile telephone or radio device is used without being connected to the external aerial, the
electromagnetic radiation will not be optimally directed to the outside of the vehicle. Increased
levels of radiation in the vehicle interior can occur in particular in the event of poor reception, e.g. in
rural areas. This could constitute a health hazard ⇒.
Depending on the equipment, you may be able to use a suitable mobile phone interface to connect
the mobile telephone to the external aerial ⇒BookletInfotainment system,. The connection quality is
improved and the range of the mobile communication device is increased.
Using a telephone
Many countries require a hands-free system to be used when using a telephone inside the vehicle,
e.g. via a Bluetooth connection. Before use, secure the mobile telephone to a suitable bracket ⇒
or stow it in a storage compartment so that it cannot slip around, e.g. in the centre console.
Use a compatible mobile telephone if the mobile phone interface uses the remote SIM Access
Profile (rSAP) technology.
Two-way radios
Observe legal regulations and the manufacturer's operating instructions for operation of two-way
radios. Approval is required for retrofitting two-way radio systems.
Ask your Volkswagen dealership for further information on installation of two-way radio systems.
Customer information
Incorrect repairs and modifications can cause malfunctions and damage to the vehicle
and impair the effectiveness of the airbag system. This can result in accidents and serious
or even fatal injuries.
•Repairs and modifications to your vehicle should only be carried out by a qualified
workshop.
•Airbag modules cannot be repaired. They must be replaced.
•Never use recycled airbag components or components that have been taken from end-
of-life vehicles in your vehicle.
WARNING
Modifications to the vehicle's suspension, including the use of unsuitable tyre/rim
combinations, can cause the airbag system to work differently and increase the risk of
serious or fatal injuries in the event of an accident.
•Never install any components in the suspension system that do not have the same
characteristics as the original factory-fitted components.
•Never use tyre/rim combinations that have not been approved by Volkswagen.
WARNING
®
Mobile telephones which are loosely placed in the vehicle or not properly secured could
be flung through the vehicle interior and cause injuries during a sudden driving or braking
manoeuvre, or in the event of an accident.
•Secure any mobile telephones and accessories located beyond the deployment zone of
the airbags, or stow them safely.
WARNING
If mobile telephones or two-way radios that are not connected to an external aerial are
used, electromagnetic radiation in the vehicle could exceed limit values and thus be a
health hazard for drivers and other vehicle occupants. This also applies to external aerials
which have not been correctly installed.
•Keep a distance of at least 20 cm between a device's aerial and an active medical
implant, e.g. a pacemaker.
•Do not carry an operational device close to or directly above an active medical implant,
e.g. in a breast pocket.
•Switch off the device immediately if you suspect it may be interfering with an active
medical implant or any other medical device.
WARNING

Third-party services
If you are able to use online services provided by a party other than the manufacturer, these
services are the sole responsibility of the provider in question and are subject to this provider's data
protection policy and terms and conditions of use. Volkswagen has no influence over the content
exchanged in these services.
Please refer to the provider in question for information about the type, scope and purpose of the
collection and use of personal data related to third-party services.
Please note the further information on Volkswagen Car-Net services ⇒ Mobile online 
services.
Information stickers and plates
Safety certificates, stickers and plates showing important vehicle operation information are factory-
fitted in the engine compartment and on certain vehicle parts, such as the tank flap, front passenger
sun visor, driver door pillar or under/on the luggage compartment floor.
•Never remove or damage the safety certificates, stickers and plates. They must remain legible
at all times.
•If vehicle parts bearing safety certificates, stickers or plates are removed from the vehicle,
replacement safety certificates, stickers or plates with the same information must be applied
properly to the new parts by the qualified workshop.
Safety certificate
There is a safety certificate on the door pillar of the driver door which states that all necessary
safety standards and specifications from the transport safety authorities of the particular country
were met at the time of production. The month and year of production and the chassis number may
also be listed. Observe notes in the owner's manual.
Fluids in the air conditioning system
Refrigerant in the air conditioning system
The sticker in the engine compartment contains information regarding the type and quantity of
refrigerant used in the vehicle's air conditioning system. The sticker is located at the front of the
engine compartment, close to the coolant filler neck.
SymbolDescription
Warning: the air conditioning system must be serviced by trained specialists.
Type of refrigerant.
Type of lubricating oil.
See workshop information (available only for Volkswagen dealerships).
The air conditioning system must be serviced by trained specialists.
Flammable refrigerant.
Make sure that all components are disposed of correctly. Never install components
that have been taken from old vehicles or recycling facilities.
Incorrect use of the diagnostic interface can cause malfunctions, which can result in
accidents and serious injuries.
•Never read the event memory using the diagnostic interface yourself.
•The event memory should only be read out via the diagnostic interface by a qualified
workshop. Volkswagen recommends using a Volkswagen dealership for this purpose.
WARNING
Handling the vehicle incorrectly will increase the risk of accident and injuries.
•Comply with legal regulations.
•Observe the owner's manual.
WARNING
Handling the vehicle incorrectly could lead to the vehicle becoming damaged.
•Comply with legal regulations.
•Carry out service jobs in accordance with the specifications.
NOTICE

Lubricant in the air conditioning system
The air conditioning system contains up to 210 ml of lubricating oil. The exact specification and
information about the lubricating oil quantity in the air conditioning system are available from the
following website:
https://erwin.volkswagen.de
Radio reception and aerials
In vehicles with a factory-fitted Infotainment system, the aerial for radio reception can be installed at
various locations in the vehicle:
•On the inside of the rear window, together with the rear window heating.
•On the inside of the rear side windows.
•On the inside of the windscreen.
•On the roof of the vehicle.
Aerials on the interior of the windows can be identified by thin wires.
Component protection
Some electronic components and
control units are fitted with component
protection as standard, e.g. the
Infotainment system.
Component protection was developed as a protective mechanism in order to:
•Prevent any factory-fitted parts delivered with a vehicle from functioning fully if they have been
installed into other vehicles (e.g. after theft),
•Prevent full function of components outside of the vehicle,
•Allow for legitimate installation or exchange of parts and control units by a professional in the
case of service.
WhereWhat appears:Remedy
Instrument cluster
displaySAFE CPGo to a qualified workshop.
Infotainment system
display
Component theft protection:
the Infotainment system is not
fully available at present.
Switch on the ignition.
Switch on the ignition.
If this does not deactivate component
protection, seek professional
assistance.
In order to guarantee safe and hazard-free operation, always have the air conditioning
system serviced by trained specialists.
WARNING
•Never repair the evaporator in the air conditioning system using components taken
from older vehicles or recycling facilities.
•Never repair the evaporator in the air conditioning system with used evaporators taken
from older vehicles or recycling facilities.
NOTICE
Aerials located on the inside of the windows can be damaged by corrosive or acidic
detergents, any other chemicals or if hard objects chafe against the window. Never apply
stickers over the window aerials and never clean the aerials with corrosive or acidic
detergents or any other chemicals.
NOTICE
When retrofitting an Infotainment system, ensure that the vehicle's standard integral aerial
amplifier is compatible or else use an additional aerial adapter. Otherwise the aerial
amplifier could be subjected to overvoltage damage.
NOTICE