ignition VOLKSWAGEN UP! 2021 Owner´s Manual

Several warning and indicator lamps will light up briefly as a functional check when the ignition is
switched on. They will switch off after a few seconds.
Pedals
Fig. 94 Pedals in vehicles with a manual gearbox: ① accelerator, ② brake pedal, ③ clutch pedal
Fig. 95 Pedals in vehicles with an automated manual gearbox: ① accelerator, ② brake pedal
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The operation and freedom of movement of all pedals must never be impaired by objects or floor
mats.
Only use floor mats that leave the pedal area free and can be securely fastened in the footwell.
If a brake circuit fails, you will have to depress the brake pedal further than normal in order to bring
the vehicle to a stop.
Manual gearbox: selecting a gear
Failure to observe illuminated warning lamps and text messages can lead to your vehicle
breaking down in traffic, and can cause accident and serious injury.
•Never ignore any illuminated warning lamps or text messages.
•Stop the vehicle as soon as possible and when safe to do so.
•If the vehicle is stationary or has to be parked for repairs, always park the vehicle at a safe
distance from the road, switch on the hazard warning lights, switch off the engine and take
other precautionary measures in order to warn traffic behind you.
WARNING
Failure to observe illuminated indicator lamps and text messages can lead to your vehicle
being damaged.
NOTICE
Objects in the driver footwell can hinder pedal operation. This can lead to loss of control of the
vehicle and increase the risk of serious injury.
•Please ensure that all pedals can always be operated without any hindrance.
•The foot mats must always be properly secured in the footwell.
•No additional foot mats or other floor coverings should be placed over the fitted foot mat.
•Ensure that no objects can enter the driver footwell while the vehicle is in motion.
WARNING
The pedals must be freely operable at all times. For example, the braking distance to fully stop
the vehicle will be longer if a braking circuit is faulty. The brake pedal will have to be
depressed further and harder than normal.
NOTICE

Fig. 97 Selector lever for the automated manual gearbox
Fig. 98 Gear shift pattern for the automated manual gearbox
First read and observe the introductoryinformation and safety warnings⇒
Introduction
To move the selector lever out of position N to position D or R, first depress and hold the brake
pedal.
The current gearbox position or the selected gear will be shown in the instrument cluster display if
the ignition is switched on.
Selector
lever
position
DesignationMeaning ⇒
Reverse gearReverse gear is selected.
May only be selected when the vehicle is stationary.
Neutral
The gearbox is in the neutral position. No force is transmitted
to the wheels and the braking effect of the engine is not
available.
Standard forward
driving position
All forward gears are shifted up and down automatically. The
timing of the gear shift is determined by the engine load, your
individual driving style and the speed of the vehicle.
Tiptronic position
for forward travel
(manual shift
programme)
All forward gears can be shifted up and down manually
⇒ Changing gear with Tiptronic. This remains the case until
the system does not perform or prevents a gear change due to
the current driving situation.
If the lever is moved accidentally to N when driving, take your foot off the accelerator. Wait
for the engine revs in the neutral position before selecting a position again.
Changing gear with Tiptronic
Engaging an incorrect selector lever position can cause you to lose control of the vehicle,
which can lead to accidents and serious injuries.
•Never depress the accelerator pedal when selecting a position.
•When the engine is running and a position has been selected, the vehicle starts moving as
soon as the accelerator is depressed.
•Never select the reverse gear while the vehicle is in motion.
WARNING
Unintentional vehicle movements can cause serious injury.
•The driver must never leave the driver seat when the engine is running and a position has
been selected. If you have to leave the vehicle while the engine is running, always firmly
apply the handbrake and move the selector lever to position N.
•Never select position R when the vehicle is in motion.
•Never leave the vehicle if the handbrake is not on. While the is engine running the vehicle
will roll downhill, irrespective of the position selected.
WARNING

Warning and indicator lamps
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Lit upPossible cause ⇒Solution
Handbrake is applied.⇒ Handbrake.
Brake system fault.
Do not drive on!
Seek expert assistance immediately ⇒ Fault
in the brake system.
Brake fluid level is too low.Do not drive on!
Check brake fluid level ⇒ Brake fluid level.
In conjunction with ABS indicator lamp
: ABS and EDV not functioning.
Do not drive on!
Seek expert assistance immediately ⇒ Fault
in the brake system.
ESC switched off by the system.Switch the ignition on and off. If necessary,
drive a short distance.
ESC fault.Proceed to a qualified workshop.
In conjunction with ABS indicator lamp
: ABS fault.
Proceed to a qualified workshop. The
vehicle can be braked without ABS.
Vehicle battery has been reconnected.
Drive a short distance at a speed of
15 – 20 km/h (10 – 12 mph). If the indicator
lamp remains lit up, the vehicle should be
checked by a qualified workshop ⇒ Vehicle
battery.
Traction Control fault or switched off for
system-related reasons.
Go to qualified workshop ⇒ Traction Control
System (TCS) or Traction Control (TC).
In conjunction with ESC indicator lamp 
: ABS fault.
Proceed to a qualified workshop. The
vehicle can be braked without ABS.
Driving with worn brake pads or with a faulty brake system can cause accidents and serious
injuries.
•If you have reason to believe that the brakes are worn down or the brake system is faulty,
go to a qualified workshop immediately and have the brake system checked and have any
worn brake pads replaced.
WARNING
Incorrect parking can cause serious injuries.
•Never remove the vehicle key from the ignition lock when the vehicle is in motion. The
steering lock may be activated and you will no longer be able to steer or control the
vehicle.
•Never park the vehicle where parts of the exhaust system can come into contact with
inflammable material underneath the vehicle, e.g. leaves, dry grass, spilt fuel.
•Always apply the handbrake fully when the vehicle is parked.
•Never leave children or people requiring assistance alone in the vehicle. They could
release the handbrake, move the selector lever or gearshift lever and thus set the vehicle
in motion. This can lead to accidents and serious injuries.
•Always take all vehicle keys with you every time you leave the vehicle. The engine can still
be started and electrical equipment such as the window controls still can be operated,
potentially causing serious injury.
•Never leave children or people requiring assistance alone in the vehicle. They could
become trapped in the vehicle in an emergency and may not be able to get themselves to
safety. For example, locked vehicles may be subjected to very high or very low
temperatures, according to season. This can cause serious injuries and illness or
fatalities, especially for small children.
WARNING
•To avoid unintentional movement when parking the vehicle, first apply the handbrake firmly
and then remove your foot from the brake pedal.
•Always take care when driving in car parks with protruding kerbstones or bollards. Objects
that protrude from the ground can damage the bumper and other components when
parking the vehicle. In order to avoid any damage, stop the vehicle before the wheels
touch the bollards or kerbs.
•Drive carefully through dips in the road, over driveways, ramps, kerbstones and other
objects. Low-lying vehicle components such as the bumper, spoiler and parts of the
running gear, engine or exhaust system could be damaged.
NOTICE

Lit upPossible cause ⇒Solution
In conjunction with warning lamp :
ABS and EBV not functioning.
Do not drive on!
Seek expert assistance immediately ⇒ Fault
in the brake system.
Brake pedal not depressed.To select a position, press the brake pedal.
FlashesPossible causeSolution
ESC/TCS is taking corrective action.Remove foot from accelerator pedal. Adapt
driving style to suit road conditions.
Traction Control active.
Remove foot from accelerator pedal. Adapt
driving style to suit road conditions
⇒ Traction Control System (TCS) or
Traction Control (TC).
Flashing: vehicle with an automated
manual gearbox is not secured from
rolling away.
Apply the handbrake.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is
switched on. They will switch off after a few seconds.
Handbrake
Fig. 100 Handbrake between the front seats
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Applying the handbrake
•Pull the handbrake lever up firmly with the locking button ⇒ Fig. 100 (arrow) pressed.
•The handbrake is applied when the indicator lamp lights up in the instrument cluster
⇒ Warning and indicator lamps.
Releasing the handbrake
•Lift the handbrake lever up slightly and press the lock button ⇒ Fig. 100 (arrow).
•Guide the handbrake lever down whilst the lock button is pressed.
Failure to observe the warning lamps could lead to your vehicle breaking down in traffic, and
to accidents and serious injuries.
•Never ignore any warning lamps that are lit up.
•Stop the vehicle as soon as possible and when safe to do so.
WARNING
Driving with poor brakes can result in accidents and serious injuries.
•If the brake warning lamp does not go out, or if it lights up when driving, the brake
fluid level in the reservoir is too low or there is a fault in the brake system. Stop the vehicle
immediately and seek expert assistance ⇒ Brake fluid.
•If the brake warning lamp lights up together with the ABS indicator lamp , the
control function of the ABS may have failed. This can cause the rear wheels to lock quickly
when you brake. Locked rear wheels can lead to a loss of control of the vehicle. If
possible, reduce your speed and drive carefully at low speed to the nearest qualified
workshop in order to have the brake system tested. Avoid sudden braking and driving
manoeuvres on the way.
•The ABS is not functioning correctly if the ABS indicator lamp does not go out or
comes on while the vehicle is in motion. The vehicle can be stopped using the normal
brakes only (without ABS). The protection provided by ABS is no longer available.
Proceed to a qualified workshop as soon as possible.
WARNING
Failure to observe the illuminated indicator lamps could lead to the vehicle being damaged.
NOTICE

An acoustic warning is given if the car is driven faster than approximately 6 km/h (4 mph)
with the handbrake applied.
Parking
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Please adhere to relevant legislation when stopping and parking your vehicle.
Stopping the vehicle
The steps should only be carried out in the specified order.
•Stop the vehicle on a suitable surface ⇒.
•Depress and hold the brake pedal until the engine has stopped.
•Apply the handbrake firmly ⇒ Handbrake.
•With an automated manual gearbox, move the selector lever to position D or R.
•Switch off the engine and take your foot off the brake pedal.
•Remove the vehicle key from the ignition lock.
•Turn the steering wheel slightly if necessary to engage the steering lock mechanism.
•With a manual gearbox, select first gear for flat ground and uphill inclines, or reverse gear for
downhill inclines, and then release the clutch.
•Please ensure that all occupants, in particular children, leave the vehicle.
•Take all vehicle keys with you when you leave the vehicle.
•Lock the vehicle.
Additional points for ascending and descending inclines
Before switching off the engine, turn the steering wheel so that the front wheels will roll against the
kerb if the parked vehicle starts to move.
•When facing downhill, turn the wheels so that they face the kerb.
•When facing uphill, turn the wheels so that they face the centre of the road.
Incorrect use of the handbrake can cause accidents and serious injuries.
•The handbrake should never be used to brake the vehicle, except in emergencies. The
braking distance is considerably longer as only the rear wheels are braked. Always use
the foot brake.
•Never drive the vehicle with the handbrake lightly applied. This can overheat the brakes
and adversely affect the brake system. It can also cause premature wear to the rear brake
pads.
•Never activate the accelerator from the engine compartment if a position or gear has been
selected and the engine is running. The vehicle can start to move even if the handbrake is
applied.
WARNING
To avoid unintentional movement when parking the vehicle, first apply the handbrake firmly
and then remove your foot from the brake pedal.
NOTICE

Avoid unnecessary loads
The lighter the vehicle, the more economical and environmentally-friendly it is. An extra weight of
100 kg can increase fuel consumption by up to 0.3 l/100 km.
Remove all unnecessary objects and loads from the vehicle.
Remove any unnecessary special equipment and accessories
The more aerodynamic a vehicle, the lower its fuel consumption. Special equipment and
accessories, such as roof carriers or bicycle carriers, make the vehicle less aerodynamic.
You should therefore remove any special equipment and luggage carriers that are not in use,
especially if you are going to be driving at high speeds.
Steering
 Introduction
This chapter contains information on the followingsubjects:
⇒ Warning and indicator lamps
⇒ Information on steering
Depending on its equipment level the vehicle may have power steering.
The power steering is not hydraulic. It is an electromechanical system. The advantage of this
steering system is that no hydraulic hoses, hydraulic oil, pumps, filter or other parts are required.
The electromechanical system reduces fuel consumption. A hydraulic system requires constant oil
pressure in the system, whereas an electromechanical steering system only needs an energy
supply while steering.
The power steering provided by the electromechanical steering system automatically adjusts to the
vehicle speed, steering wheel torque and steering wheel angle. The electromechanical steering
only functions when the engine is running.
Additional information and warnings:
•Starting and stopping the engine ⇒ Starting and stopping the engine
•Battery ⇒ Vehicle battery
•Tow-starting and towing ⇒ Tow-starting and towing
Warning and indicator lamps
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Lit upPossible causeSolution
The electromechanical steering is faulty
or not working.
The steering should be checked by a
qualified workshop as soon as possible.
Electromechanical steering function
reduced.
The steering should be checked by a
qualified workshop as soon as possible.
If the yellow warning lamp remains off after
the ignition has been restarted and you have
driven a short distance, you do not need to
consult a qualified workshop.
The vehicle battery has been
disconnected and reconnected.
Drive a short distance at a speed of
15 – 20 km/h (9 – 12 mph).
Several warning and indicator lamps will light up briefly as a functional check when the ignition is
switched on. They will go out soon afterwards.
If the power steering is not working, the steering wheel is difficult to turn, which makes it
difficult to steer the vehicle.
•The power steering only functions when the engine is running.
•Never allow the vehicle to roll if the engine is switched off.
•Never remove the vehicle key from the ignition lock when the vehicle is in motion. The
steering lock may be activated and you will no longer be able to steer the vehicle.
WARNING

Information on steering
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The steering should be locked every time you leave the vehicle to make it more difficult for the
vehicle to be stolen.
Mechanical steering column lock
The steering column is locked if the vehicle key is removed from the ignition lock when the vehicle
is stationary.
Activating the steering lockDeactivating the steering lock
Park the vehicle ⇒ Braking, stopping and
parking.Insert the vehicle key into the ignition lock.
Remove the vehicle key.Turn the steering wheel slightly to take the load
off the steering lock mechanism.
Turn the steering wheel slightly until the
steering lock clicks into place.
Hold the steering wheel in this position and turn
the ignition on.
Electromechanical steering
The power steering provided by the electromechanical steering system automatically adjusts to the
vehicle speed, steering wheel torque and steering wheel angle. The electromechanical steering
only functions when the engine is running.
You will need considerably more strength than normal to steer the vehicle if the power steering is
reduced or has failed completely.
Driver assist systems
Pull-away assist systems
 Introduction
This chapter contains information on the followingsubjects:
⇒ Indicator lamps
⇒ Start/stop system
⇒ Hill Hold Assist
Additional information and warnings:
•Volkswagen information system ⇒ Volkswagen information system
•Braking, stopping and parking ⇒ Braking, stopping and parking
•Battery ⇒ Vehicle battery
•Wheels and tyres ⇒ Wheels and tyres
•Accessories, modifications, repairs and renewal of parts ⇒ Accessories, modifications, repairs
and renewal of parts
•Starting the engine with jump leads ⇒ Starting the engine with jump leads
Failure to observe the warning lamps could lead to your vehicle breaking down in traffic, and
to accidents and serious injuries.
•Never ignore any warning lamps that are lit up.
•Stop the vehicle as soon as possible and when safe to do so.
WARNING
Failure to observe the illuminated indicator lamps could lead to the vehicle being damaged.
NOTICE

Indicator lamps
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Lit upPossible causeSolution
The start/stop system is not available.
Automatic engine stop active.
The start/stop system is available, but an
automatic engine stop is not possible.
Check whether all technical requirements
have been fulfilled. If not, remedy any
shortfalls ⇒ Start/stop system.
Start/stop system cannot start the engine.
Start the engine again manually using the
vehicle key ⇒ Starting and stopping the
engine.
Fault in the alternator.⇒ Vehicle battery
FlashesPossible causeSolution
Start/stop system not available.Proceed to a qualified workshop.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is
switched on. They will switch off after a few seconds.
Start/stop system
Fig. 103 In the upper part of the centre console: button for the start/stop system
First read and observe the introductoryinformation and safety warnings⇒
Introduction
When the start/stop system is active, the engine is switched off whenever the vehicle is stationary.
The engine then restarts automatically as soon as it is required.
The function is automatically activated every time the ignition is switched on. The instrument cluster
display shows information about the current status ⇒ Indicator lamps.
Always switch off the start/stop system manually when driving through water.
Vehicles with a manual gearbox
•When the vehicle is stationary, disengage the gear and release the clutch pedal. The engine is
stopped.
The intelligent technology of the pull-away assist systems cannot overcome the laws of
physics. Never let the extra convenience afforded by pull-away assist systems tempt you into
taking any risks when driving – this can cause accidents.
•Unintentional vehicle movements can cause serious injury.
•The pull-away assist systems cannot replace the full concentration of the driver.
•Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
•A pull-away assist system cannot hold the vehicle in all hill start situations or brake it
sufficiently on all slopes going downhill (e.g. if the ground is slippery or icy).
WARNING
Failure to observe the warning lamps could lead to your vehicle breaking down in traffic, and
to accidents and serious injuries.
•Never ignore any warning lamps that are lit up.
•Stop the vehicle as soon as it is possible and safe to do so.
WARNING
Failure to observe the illuminated indicator lamps could lead to the vehicle being damaged.
NOTICE

Please contact a qualified workshop if there is a fault in the system. Volkswagen
recommends using a Volkswagen dealership for this purpose.
Volkswagen recommends that drivers practise using the ParkPilot in a traffic-calmed area or
car park to allow them to familiarise themselves with the system and its functions.
Operating ParkPilot
Fig. 104 Ultrasound ParkPilot sensors in the rear bumper
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The ParkPilot uses ultraound sensors to determine the distance between the rear bumper and an
obstacle. There are 3 ultrasound sensors in the rear bumper ⇒ Fig. 104 (arrows).
Switching ParkPilot on and off
FunctionWhat to do when the ignition is switched on
Switching on the
ParkPilot
automatically:
Select reverse gear or move the selector lever to position R.
The ParkPilot cannot replace the full concentration of the driver.
•Unintentional vehicle movements can cause serious injury.
•Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
•Ultrasound sensors have blind spots in which obstacles and people cannot be detected.
•Always monitor the area around the vehicle as the ultrasound sensors will not always
detect infants, animals and objects.
•Certain surfaces of objects and clothes cannot reflect the signals from the ultrasound
sensors. The system is unable to detect these objects or people wearing this type of
clothing, or they may be detected incorrectly.
•External sources of sound can affect the signals of the ultrasound sensors. In certain
circumstances, the system may not recognise people or objects.
WARNING
•The ultrasound sensors may not always be able to detect objects such as trailer drawbars,
thin rails, fences, posts, trees and open or opening tailgates. This can result in damage to
your vehicle.
•If the ParkPilot has detected an obstacle and issued a warning, the obstacle may move out
of the detection range of the ultrasound sensors as the vehicle approaches it, particularly if
the object is very high or very low. These objects are no longer registered.
•The vehicle can sustain considerable damage if the warning given by the ParkPilot is
ignored.
•The ultrasound sensors in the bumper can be displaced or damaged through impacts, e.g.
when parking.
•The ultrasound sensors in the bumper must be kept clean and free of ice and snow, and
must not be covered up by stickers or other objects, as this will prevent the system from
working properly.
•The ultrasound sensors should only be sprayed briefly when cleaning with pressure hoses
and steam cleaners. A distance of more than 10 cm between the ultrasound sensors and
the steam/hose nozzle must be observed.
•Sources of noise can lead to errors in the ParkPilot system, e.g. rough asphalt,
cobblestones, induction loops, building equipment, or interference from other vehicles.
•Any equipment that has been retrofitted to the vehicle, e.g. bicycle carriers, can prevent
the ParkPilot from functioning properly.
NOTICE

FunctionWhat to do when the ignition is switched on
Switching the display
off manually
If applicable, press the portable navigation unit screen (delivered by
Volkswagen)
Switching off the
ParkPilot
automatically:
After shifting out of reverse gear.
Things to note about ParkPilot
•In some cases, the ParkPilot registers water and ice on the ultrasound sensors as an obstacle.
•The acoustic signal will become quieter after a few seconds if the distance remains the same.
The volume will remain constant if the acoustic warning is continuous.
•As soon as the vehicle moves away from the obstacle again, the intermittent acoustic warning is
switched off automatically. If the vehicle approaches the obstacle again, the acoustic warning is
switched on automatically.
•A Volkswagen dealership can adjust the volume of the acoustic signals.
If there is a function fault in the ParkPilot, an acoustic warning is emitted for approximately 3
seconds when switched on for the first time. The ParkPilot should be immediately checked by a
qualified workshop.
Acoustic and optical ParkPilot signals at the rear of the vehicle
Fig. 105 ParkPilot screen display on portable navigation unit (delivered by Volkswagen)
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key
⇒ Fig. 105Meaning
ⒶScanned area behind the vehicle.
Yellow segment depicts an obstacle.
Red segment depicts an obstacle located close to the vehicle.
Depending on equipment level the areas to the rear of the vehicle that are scanned by the
ultrasound sensors are shown in the display of the portable navigation system (delivered by
Volkswagen). The positions of potential obstacles are displayed relative to the vehicle ⇒.
Acoustic signals and screen
Acoustic signals are given when the vehicle approaches an obstacle located to the rear. An
intermittent acoustic warning is given if there is sufficient distance between the vehicle and an
obstacle. The shorter the distance, the shorter the intervals. The acoustic warning will sound
continuously if the obstacle is very close.
If you continue to drive the vehicle closer to the obstacle despite the continuous acoustic warning,
the system will no longer be able to measure the distance.
Depending on the vehilcle equipment level, the scanned areas are displayed as several segments
in a display ⇒ Fig. 105. The closer the vehicle drives towards an obstacle, the closer the segment
will move to the vehicle in the display. The collision area has been reached when the penultimate
segment is displayed, if not before. Do not drive on!
Area of the vehicleDistance of the
vehicle from an
obstacle
Acoustic
signal
segment colour
when obstacle is
detected
Ⓐ
Rear centreapprox. 31 – 150 cmIntermittent
toneYellow
Rear sideapprox. 31 – 60 cm
Obstacle close
to the vehicleapprox. 0 – 30 cmConstant
toneRed
Do not allow the images shown on the screen to distract you from the traffic around you.
WARNING