VOLVO XC90 TWIN ENGINE 2020 Owners Manual

MAINTENANCE AND SERVICE
* Option/accessory.599
Data transfer between vehicle and workshop over Wi-Fi
Volvo workshops have a designated Wi-Fi network for data transfer between your vehi-cle and the workshop. Your visit to the work-shop will be easier and more effective whendiagnostics information and software can betransferred over the workshop's network.
At the workshop, your service technician can connect your vehicle to the workshop's Wi-Finetwork to perform troubleshooting anddownload software. For this type of communi-cation, the vehicle only connects to a work-shop's network. It is not possible to connectthe vehicle to another Wi-Fi network (e.g. yourhome network) in the same way as to a work-shop's network.
Connecting with remote keyConnection is usually managed by the servicetechnician, who will use the remote key but-tons. It is therefore important to bring a keywith buttons with you when you visit theworkshop. Pressing the lock button on theremote key three times will connect the vehi-cle to the workshop's Wi-Fi network. When the car is connected to a Wi-Fi net- work, the
symbol appears in the center
display.
WARNING
The vehicle may not be driven when it is connected to the workshop's networks andsystems.
Related information
Handling system updates via Download Center (p. 600)
Scheduling service and repairs (p. 601)
Download Center With the vehicle connected to the Internet 1
,
updates for a number of the vehicle's sys- tems can be downloaded from the center dis-play.
The Download Center app is
started from the center dis- play and makes it possible to:
search for and update system software
update Sensus Navigation
* map data
download, update and delete apps.
Related information

Handling system updates via Download Center (p. 600)
Download apps (p. 481)
Updating apps (p. 481)
Deleting apps (p. 482)
Internet-connected vehicle
* (p. 524)
Navigating in the center display's views(p. 118)
1
There may be a charge for transmitting data over the Internet, depending on your service plan.

MAINTENANCE AND SERVICE
* Option/accessory.
600
Handling system updates via Download Center Functions for Internet-connected vehicles and infotainment can be updated via Down-load Center. Updates can be done one at atime or all at the same time.
Searching for updateIf an update is available, the message New software
updates available will be
displayed in the center dis- play's status field.
In order for system updates to be possible, the vehicle must have an Internet connection 2
.
–Go to Download Center in the center dis-
play's App view.
> If no search has been performed since the last time the infotainment system was started, a search will be initiated.No search will begin if a softwaredownload is in progress. A number in
System updates shows
how many updates are available. Tap to display a list of updates that can beinstalled in the vehicle.
NOTE
Data downloading can affect other services such as transfer data, e.g. web radio. If theaffect on other services is experienced asproblematic, the download can be interrup-ted. Alternatively, it may be appropriate toswitch off or cancel other services.
NOTE
An update can be interrupted when the ignition is switched off and the vehicle isleft. However, the update does not have to be completed before the vehicle is left as theupdate is resumed the next time the vehi-cle is used.
Updating all system software–Select Install all at the bottom of the list.
To avoid displaying a list, select
Install all viaSystem updates.
Updating individual system software–Select Install to choose the software you
would like to download.
Canceling software download–Tap the checkbox in the activity indicator that replaced Install when the download
began.
Note that only a download can be cancelled. An installation cannot be cancelled once it hasbegun.
Deactivating the background search for software update
Automatic searching for software updates is activated as the default factory setting, but thefunction can be deactivated. 1. Tap
Settings in the center display's Top
view.
2. Tap
SystemDownload Center.
3. Tap to deselect
Auto Software Update.
Related information
Download Center (p. 599)
Internet-connected vehicle
* (p. 524)
Navigating in the center display's views (p. 118)
2
There may be a charge for transmitting data over the Internet, depending on your service plan.

MAINTENANCE AND SERVICE
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* Option/accessory.601
Vehicle status The vehicle's general status can be displayed in the center display along with the option to schedule service3
.
The Car Status app is started
from the center display's App view and has four tabs:
Messages - status messages

Status – checking engine oil level and
AdBlue level 4

TPMS - tire inflation pressure check

Appointments - appointment information
and vehicle information 3
.
Related information
Handling messages saved from the instru- ment panel (p. 111)
Checking and filling engine oil (p. 609)
Tire pressure monitoring system
* (p. 555)
Scheduling service and repairs (p. 601)
Sending vehicle information to the work-shop (p. 602)
Navigating in the center display's views(p. 118)
Scheduling service and repairs 5
This service offers a way to send a booking request for service and workshop appoint-ments directly from the vehicle.
When it is time for service, and in certain cases if the vehicle requires repairs, a mes-sage will be displayed in the instrument paneland at the top of the center display. The timefor service is determined by how much timehas elapsed, the number of hours the enginehas run, or the distance driven since the lastservice.
To use the service
Create a Volvo ID and register it to thevehicle.
To send and receive appointment informa-tion, the vehicle must be connected to the Internet 6
.
Book serviceBook a service request when desired or when a message is displayed indicating that serviceor repairs are needed. 1. Open the
Car Status app from App view
in the center display.
2. Tap
Appointments. 3.
Tap
Request appointment.
4. Check that your
Volvo ID is correct.
5. Make sure your preferred
Workshop is
correct.
6. In the
Tap to write information to the
workshop field, you can provide details
on what you would like performed during the visit or other important information toyour workshop.
7. Tap
Send appointment request.
> You will receive an appointment sug- gestion by email within a couple of days 7
.
On some markets, the message in the instrument panel indicating that thevehicle requires service will go out oncethe appointment request has been sent.
8. Tap
Cancel request if you would like to
cancel your request.
The appointment request contains information about your vehicle that helps the workshopplan for your visit. The retailer will send you a digital appointment suggestion. You also have information aboutyour retailer available in the vehicle so that youcan contact your workshop.
3 Certain markets only.
4 AdBlue Diesel models only.
5 Certain markets only.

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MAINTENANCE AND SERVICE
* Option/accessory.
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Accepting an appointment suggestionWhen the vehicle has received an appoint- ment suggestion, a message will be displayedat the top of the center display.
1. Tap the message.
2. To accept the suggested appointment, tap
Accept. Otherwise, tap Send new
proposal or Decline.
For some markets, the system reminds you when an appointment time is approaching and the navigation system 8
can also guide you to
the workshop at the appointed time.
Related information
Vehicle status (p. 601)
Sending vehicle information to the work- shop (p. 602)
Navigating in the center display's views(p. 118)
Volvo ID (p. 28)
Internet-connected vehicle
* (p. 524)
Sending vehicle information to the workshop 9
Vehicle-related information can be sent at any time from the vehicle, e.g. if you schedulea visit to a workshop and would like to assistyour workshop by providing additional basicinformation. Sending vehicle information isnot the same as scheduling service.
1. Open the Car Status app from App view
in the center display.
2. Tap
Appointments.
3. Tap
Send vehicle data.
> A message confirming that vehicle-rela- ted information has been sent will appear at the top of the center display.You can cancel data transmission bytapping the checkbox in the activityindicator. Information is sent via the vehicle's Internet connection 10
.
Vehicle information can be accessed by any retailer if they are provided with your vehicle identification number (VIN 11
).
Vehicle information contentsThe most recently saved vehicle-related infor- mation will be sent (the last time the vehiclewas turned on). This includes informationregarding:
service requirements
time since last service was performed
function status
fluid levels
mileage (odometer reading)
Vehicle Identification Number (VIN 11
)
software version
diagnostic information.
Related information
Scheduling service and repairs (p. 601)
Vehicle status (p. 601)
Navigating in the center display's views(p. 118)
Internet-connected vehicle
* (p. 524)
6
There may be a charge for transmitting data over the Internet, depending on your service plan.
7 Timespan may vary depending on market.
8 For vehicles with Sensus Navigation *.
9 Certain markets only.
10 There may be a charge for transmitting data over the Internet, depending on your service plan.
11 Vehicle Identification Number.

MAINTENANCE AND SERVICE
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* Option/accessory.603
Hoisting the vehicle
When hoisting the vehicle, it is important that the jack is positioned on the designatedpoints under the vehicle.
For vehicles with Leveling Control* : If the
vehicle is equipped with pneumatic suspen- sion, this feature must be turned off before thevehicle is lifted onto a tow truck.
WARNING
If the vehicle is lifted on a garage jack, the jack must be placed under one of the fourlifting points. Make sure that the vehicle iscorrectly positioned on the jack and that itcannot slide off. Make sure the jack platehas a rubber pad to help keep the vehiclestable and prevent damage. Always useaxle stands or similar.
NOTE
Volvo recommends only using the jack intended for your specific vehicle model. Ifa jack other than that recommended byVolvo is used, follow the instructionsincluded with the equipment. The vehicle's ordinary jack is only intended to be used in temporary situations for shortperiods of time, such as when changingwheels in the event of a flat tire. If the vehi-cle needs to be lifted more frequently, orfor a longer period of time than for a wheelchange, a garage jack or hoist is recom-mended. Always follow the instructions foruse provided with the equipment.

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MAINTENANCE AND SERVICE
* Option/accessory.
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The triangles in the plastic covering indicate where the jack attachment points/lifting points (red areas) are located.
Related information
Removing a wheel (p. 562)
Jack
* (p. 561)
Leveling control settings
* (p. 443)

MAINTENANCE AND SERVICE
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* Option/accessory.605
Climate control system service
Service and repairs on the air conditioning system should only be done by an authorizedworkshop.
Troubleshooting and repairsThe air conditioning system contains a fluores- cent tracer substance. Ultraviolet light is usedto search for leaks in the system. Volvo recommends contacting an authorized Volvo workshop.
Vehicles with R134a refrigerant
WARNING
The air conditioning system contains the refrigerant R134a under pressure. Serviceand repairs to the system should only bedone by an authorized workshop.
Related information
Volvo's service program (p. 596)
Replacing a windshield with head- up display
*
Vehicles with a head-up display have a spe- cial type of windshield that meets therequirements for displaying projected infor-mation.
Volvo recommends contacting an authorized Volvo workshop for assistance replacing thewindshield. The correct type of replacementwindshield must be used in order for the head-up display to function properly.
Related information
Head-up display
* (p. 145)
Cleaning the head-up display
* (p. 640)
Opening and closing the hood
To open the hood, pull the lever in the pas- senger compartment and then turn the han-dle under the hood.
Opening the hood
Pull the lever near the pedals to release the hood from its fully closed position.

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MAINTENANCE AND SERVICE
606
Turn the handle under the front edge of the hood counterclockwise to release thecatch and lift the hood.
Warning - hood not closedWhen the hood is released, a warn-ing symbol and graphic will be dis-played in the instrument panel andan audible signal will sound. If the
vehicle begins to roll, the audible signal will berepeated several times.
NOTE
If the warning symbol is illuminated or an audible warning signal sounds even thoughthe hood is securely closed, consult aworkshop - an authorized Volvo workshopis recommended.
Closing the hood1. Press down the hood until it begins to close under its own weight.
2. When the hood reaches the catch at the handle in the front edge of the vehicle, press down on the hood to close it com-pletely.
WARNING
Risk of injury! When closing, make sure that the hood is completely unobstructedand that no one can be injured.
WARNING
Make sure the hood locks securely after closing. It must audibly lock on both sides.
Hood not completely closed.
Hood completely closed.
WARNING
Never drive with the hood open! If this symbol appears, or anything else indicatesthat the hood is not com-pletely closed while driv-ing, stop immediately and
close it properly.
Related information
Engine compartment overview (p. 607)
Door and seat belt reminders (p. 53)

MAINTENANCE AND SERVICE
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607
Engine compartment overview
This overview shows some service-related components.
Some of the components included in the vehi- cle's electric drive system are located in theengine compartment. Exercise caution whenaccessing the engine compartment and onlytouch what is required for normal mainte-nance.
WARNING
Orange wiring may only be handled by qualified personnel.
WARNING
A number of electrical components in Twin Engine Plug-in Hybrid vehicles use high-voltage current and can be extremely dan-gerous if handled incorrectly.
Do not touch anything that is not clearly described in this Owner's Man-ual.
Be careful when checking/filling fluidsin the engine compartment.
The layout of the engine compartment may vary depending on model and engine variant.
Coolant expansion tank
Brake fluid reservoir (located on the driv- er's side)
Washer fluid filler pipe 12
Fusebox
Air filter
Engine oil filler pipe
WARNING
Bear in mind that the cooling fan (located at the front of the engine compartmentbehind the radiator) may start or continuerunning automatically up to about6 minutes after the engine is turned off. Always entrust engine washing to a work- shop – an authorized Volvo workshop isrecommended. If the engine is hot, there isa risk of fire.
WARNING
The ignition system works with extremely high and dangerous voltages. The vehicleelectrical system should always be in igni-tion mode
0 when work in being per-
formed in the engine compartment. Do not touch any spark plugs or ignition coils when the vehicle electrical system isin ignition mode II or when the engine is
warm.
Related information
Opening and closing the hood (p. 605)
Filling washer fluid (p. 656)
Refilling coolant (p. 610)
Fuses in the engine compartment (p. 621)
12
Fill the washer fluid at regular intervals, e.g. when refueling.

MAINTENANCE AND SERVICE
608
Checking and filling engine oil (p. 609)
Ignition modes (p. 415)
Engine oil For the recommended service intervals and warranties to be applied, an approved engineoil must be used.
Volvo recommends:
If the engine oil is not checked regularly and the level becomes low, this could cause seri-ous engine damage.
CAUTION
To satisfy the requirements for the engine's service intervals, all engines are factory-filled with a specially adapted syntheticengine oil. Great care has been put into thechoice of oil, with consideration given toservice life, startability, fuel consumptionand environmental impact. For the recommended service intervals to apply, an approved engine oil must beused. Only use the prescribed oil grade totop off or change the oil. Otherwise, thereis a risk of the vehicle's service life, starta-bility, fuel consumption and environmentalimpact being affected. Failure to use engine oil of the prescribed grade and viscosity could cause damage toengine-related components. Volvo Car Cor-poration disclaims warranty liability forsuch type of damage. Volvo recommends entrusting oil changes to an authorized Volvo workshop.
Volvo uses different systems to warn if the oil level is too low/high or the oil pressure is low.On engine variants with an oil pressure sensor,