navigation Acura TSX 2011 Navigation Manual

217
Troubleshooting
Error Messages
Navigation System
Error MessageSolution
Display temp is too high. System will shut down until
display cools down.This message appears briefly when the display temperature is too high. The navigation
system turns off until the display cools do wn. The system turns back on automatically
when the display cools down.
HDD access error. System reset.The navigation system has difficulty readi ng the HDD when the temperature is below
approximately -22°F. The navigation system starts up automatically when the display
warms up.
Route has not been completed. Please try again from a
different location.This message appears when you are on a route to or from a new area that is not in the
database. Try planning a different route to or from a different location. If the error
persists, or is shown for a wide area, see your dealer.
Destination is not in this da tabase version. Please set
from map.The destination was not found in the data base. Try another destination nearby, or
select the destination from the map using the In terface Dial. If the error persists, or is
shown for a wide area, see your dealer.
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Reference Information
System Initialization..............................222
Entering the Security Code ....................222
Acquiring GPS Information ....................222
Startup Confirmation Screen .................223
Map Matching ......................................223
System Limitations ................................224
GPS System...........................................224
Address Calculation ..............................224
Database ..............................................224
Client Assistance ....................................226
Resolving Problems ...............................226
Reporting Errors ....................................226
Acura Client Services Contact Information... 226 Visiting Your Dealer ............................. 226
Map Coverage ..................................... 227
Obtaining a Navigation Update DVD .... 227
Traffic Information ............................... 228
Operation in Alaska, Hawaii, Canada, and
Puerto Rico......................................... 228
Shipping a Vehicle to the U.S. Mainland 228
Legal Information ................................. 229
Copyrights ........................................... 229
User Agreements ................................. 229
As required by the FCC ........................ 234
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Reference Information
System Initialization
The navigation system must be initialized if
power to the navigation system is
interrupted for any reason (e.g., the
battery was disconnected).
Entering the Security Code
When you purchased the vehicle, you
should have received a card with the
navigation system security code and serial
number. Keep this card in a safe place. If
you lose the card, you must obtain the
security code from your dealer.
1.Press the VOLUME button to activate
the audio system.
2. Enter the 5-digit security code when
prompted using the radio preset
buttons.
Acquiring GPS Information
Depending on the length of time the
power was interrupted, your system may
require GPS initialization.
If initialization is not necessary, the system
proceeds directly to the Startup
Confirmation screen.
If the system fails to locate a sufficient
number of satellites to locate your position
within 10 minutes, th e following screen is
displayed.
If you are experiencing GPS reception
problems:
2 GPS System P. 224
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System Limitations
GPS System
The signals received from the GPS satellites
are extremely weak (less than a millionth
of the strength of a local FM station) and
require an unobstructed view of sky. The
GPS antenna is located in the dashboard.
The signal reception can easily be
interrupted or interfered with by the
following:
• Metallic window tint on the front or side
windows
• Cell phones, PDAs, or other electronic
devices docked in a cradle or lying loose
on the dashboard
• Remote starters or “hidden” vehicle
tracking systems mounted near the
navigation unit
• Audio electronic devices mounted near
the navigation unit
• Trees, tall buildings, freeway overpasses,
tunnels, or overhead electrical power
wires
The GPS is operated by the U.S.
Department of Defense. For security
reasons, there are certain inaccuracies built
into the GPS for wh ich the navigation
system must constantly compensate. This can cause occasional positioning errors of
up to several hundred feet.
Address Calculation
The destination icon shows only the
approximate location of a destination
address. This occurs if the number of
possible addresses is different from the
number of actual addresses on a block.
e.g., the address 1425 on a 1400 block
with 100 possible addresses (because it is
followed by the 1500 block) will be shown
a quarter of the way down the block by
the system. If there are only 25 actual
addresses on the block,
the actual location
of address 1425 would be at the end of
the block.
Database
The digitized map database reflects
conditions as they existed at various points
in time before production. Accordingly,
your database may contain inaccurate or
incomplete data or information due to the
passage of time, road construction,
changing conditions, or other causes.
For example, some places/landmarks may
be missing when you search the database
because the name was misspelled, the
place was improperly categorized, or a
place/landmark is not yet in the database.
This is also true for police stations,
hospitals, and other public institutions. Do
not rely on the navigation system if you
need law enforcement or hospital services.
Always check with local information
sources.
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System LimitationsDatabase
Reference Information
In addition, the map database contains
verified and unverified areas. Unverified
streets may be missing from the map, in
the wrong location, or have an incorrect
name or address range. A message will
warn you if your route includes unverified
streets. Exercise additional caution when
driving in unve rified areas.
The database does not include, analyze,
process, consider, or reflect any of the
following categories of information:
• Neighborhood quality or safety
• Population density
• Availability or proximity of law
enforcement
• Emergency, rescue, medical, or other
assistance
• Construction work, zones, or hazards
• Road and lane closures
• Legal restrictions (such as vehicular type,
weight, load, height, and speed
restrictions)
• Road slope or grade
• Bridge height, width, weight, or other
limits
• Traffic facilities safety
• Special events •
Pavement characteristics or conditions
Every effort has been made to verify that
the database is accurate. The number of
inaccuracies you experience increases the
longer you go without obtaining an
updated map database.
2 Obtaining a Navigation Update DVD
P. 227
We assume no liability for any incident that
may result from an error in the program, or
from changed conditions not noted above.
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Client Assistance
Resolving Problems
If you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues:
2 Troubleshooting P. 210
There are also FAQs available online at
www.acuranavi.com .
• For questions regarding HandsFreeLink,
audio, or other systems that interact
with the navigation system:
2 Bluetooth ® HandsFreeLink® P. 174
• For traffic-related issues:
2 Traffic P. 212
• For reporting issues with the database
or places/landmarks:
2 Reporting Errors P. 226
• Call Acura Client Services.
2 Acura Client Services Contact
Information
P. 226
Reporting Errors
You can help to improve database
accuracy by reporti ng any errors you
encounter.
• Report errors in freeways and main
“verified” roads shown in black on the
map at http://mapreporter.navteq.com/
dur-web-external/ .
• Please do not report errors in purple
“unverified” roads. Maps for these
areas are provided for reference only.
2 Unverified Area Routing P. 50
• Please do not report errors in places/
landmarks, such as changes in business
names. Information about points of
interest are constantly being updated.
An updated database is available for
purchase, usually in the fall of each year.
2 Obtaining a Navigation Update DVD
P. 227
• For vehicle position ic on errors, screen
error messages, or other GPS-related
errors:
2 Troubleshooting P. 210
2System Limitations P. 224
Acura Client Services
Contact Information
Acura Navi
American Honda Motor Co., Inc.
Acura Client Services
Mail Stop 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 382-2238
Visiting Your Dealer
If you have a question that you cannot
resolve using the available help resources,
you can consult your dealer. Please identify
the specific is sue (e.g., error occurs when
you enter a specific a ddress, when driving
on a certain road, or just when it’s cold) so
that the service consultant can refer the
issue to the factory so that a solution can
be found. Be patient, the service
consultant may be unfamiliar with your
specific issue.
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227
Client AssistanceMap Coverage
Reference Information
Map Coverage
The navigation system provides map
coverage for the United States, Canada,
and Puerto Rico. The map coverage
consists of accurately mapped (verified)
metropolitan areas and a less accurate
(unverified) rural database. Note that
unverified areas are constantly being
reviewed and converted to verified areas
each year.
Contiguous United States
Hawaii Puerto Rico
Canada
Alaska
Map coverage update information is
available from Acura Client Services or
online at www.acuranavi.com .
To find navigation system update
information:
1. Visit www.acuranavi.com .
2. Enter your vehicle model and model
year.
3. Click Map Coverage to display a list of
verified coverage areas on the most
recent update DVD.
4. Click Map Coverage Details to display a
PDF document with a full listing of all
coverage areas.
Adobe® Reader® is required for
viewing and printing the Portable
Document Format (PDF) documents.
To download the latest version of
Adobe Reader, visit http://
get.adobe.com/reader/ .
Obtaining a Navigation
Update DVD
Acura is continually expanding the scope
of the navigation system. Navigation
system software upgrades may be made
available periodically, usually in the fall of
each year.
To purchase an updated DVD:
1.Obtain your vehicle’s VIN number and
the System/Device Information.
2 System/Device Information P. 204
2. Call the Acura Navigation Disc
Fulfilment Center at (888) 549-3798, or
order online at www.acuranavi.com .
Update DVDs are not available from your
dealer. However, the d ealer may assist you
in obtaining an update DVD for you out of
courtesy. There is no program for free DVD
updates.
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Client AssistanceTraffic Information
Reference Information
Traffic Information
Continuously updated traffic information is
available in major metropolitan areas
across the 48 contiguous states and some
cities in Canada. A list of coverage areas is
available online.
To find traffic information:
1.Visit www.acura.com/realtimetraffic .
2. Select Real-Time Traffic on the TL.
3. Click AcuraLink Real-Time Traffic.
Operation in Alaska,
Hawaii, Canada, and
Puerto Rico
Navigation-equipped vehicles delivered to
Alaska, Hawaii, Canada, and Puerto Rico
are equipped with XM hardware, but XM
broadcasting is not available. There are
certain functions that rely on XM satellite
signal coverage which are not available,
including but not limited to AcuraLink and
traffic/weather-related services.
Unavailable menu options will appear gray
on the LCD display.
All roads displayed on the map screens are
verified roads. Information in this manual
relating to “unverified” roads or areas is
not applicable.
■XM® Radio
■Map Coverage
Entering a destination address or place/
landmark on another island may result in a
screen caution message. This is because
there are no ferry routes between islands
in the database.
If Street Name Guidance is set to ON, the
street names will not be read out by voice
guidance. This may change in a future data
update.
Shipping a Vehicle to the
U.S. Mainland
To receive XM audio, traffic, or weather
information, you must call XM and set up
an account at (800) 852-9696.
To receive AcuraLink quick tips, contact
Acura Client Services at (800) 382-2238,
and ask them to activate your AcuraLink
unit.
■ Address and Place Entry
Screens
■Puerto Rico
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Reference Information
Legal Information
Copyrights
•infoUSA-Data: Certain business data
provided by infoUSA, Inc., Omaha, NE,
Copyright © 2010, All Rights Reserved.
• EXIT-Data: © ZENRIN CO., LTD. 2009.
All Rights Reserved.
• Building foot print: © ZENRIN CO., LTD.
2009. All Rights Reserved.
• Junction View Data: © ZENRIN USA,
INC. 2009. All rights reserved.
• ZAGAT SURVEY: © 2010 Zagat Survey,
LLC. Zagat Survey is a registered
trademark of Zagat Survey, LLC.
• Brand icons: The icons for companies
displayed by this product to indicate
business locations are the registered
marks of their respective owners. The
use of such icons in this product does
not imply any sponsorship, approval, or
endorsement by such companies of this
product.
User Agreements
In using this HDD “Satellite Linked
Navigation System” (the “HDD”), which
includes HONDA MOTOR CO., LTD.
software, ALPINE ELECTRONICS, INC.
software, and NAVTEQ database contents
(hereinafter referred to as “Licensors”),
you are bound by the terms and conditions
set forth below. By using your copy of the
HDD, you have expre ssed your Agreement
to the terms and conditions of this
Agreement. You should, therefore, make
sure that you read and understand the
following provisions. If for any reason you
do not wish to be bound by the terms of
this Agreement, please return the HDD to
your dealer.
• The HDD may not be copied, duplicated,
or otherwise modified, in whole or in
part, without the express written
permission of the Licensors.
• The HDD may not be transferred or
sublicensed to any third party for profit,
rent or loan, or lice nsed for reuse in any
manner.
■ Navigation System User
Agreement
• The HDD may not be decompiled,
reverse engineered or otherwise
disassembled, in whole or in part.
• The HDD may not be used in a network
or by any other manner of simultaneous
use in multiple systems.
• The HDD is intended solely for personal
use (or internal use where the end-user
is a business) by the consumer. The HDD
is not to be used for commercial
purposes.
• The Licensors do not guarantee to the
client that the functi ons included in the
HDD meet the specific objectives of the
user.
• Licensor shall not be responsible for any
damages caused by the use of the HDD
to the actual user or to any third party.
• The warranty on the HDD shall not
extend to an exchange or refund due to
misspelling, omission of letters, or any
other cosmetic discrepancy in the
contents of the HDD.
• The right to use the HDD shall expire
either when the user destroys the HDD
or software, or when any of the terms
of this Agreement are violated and the
Licensors exercise the option to revoke
the license to use the HDD or software.
Continued
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Legal InformationUser Agreements
Reference Information
•The terms and conditions hereof apply
to all subsequent users and owners as
well as to the original purchaser.
• The logos of oil companies, hotels,
convenience stores, and other
businesses are displayed for your
information and convenience, and in no
way imply any sponsorship, approval or
endorsement of these companies, or
their products. The logos are trademarks
of their respective owners.
The user shall indemnify and save harmless
the Licensors, and their officers, employees
and agents, from and against any claim,
demand or action, irrespective of the
nature of the cause of the claim, demand
or action, alleging loss, costs, expense,
damages or injuries (including injuries
resulting in death) arising out of the use or
possession of the HDD or software.
Use, duplication, or di sclosure of this HDD
by or on behalf of the United States
government is subject to “Restricted
Rights” as set forth at FAR 52.227-14, -19
or DFARS 252.227-7013, as applicable.
Manufacturers are the Licensors, including
HONDA MOTOR CO., LTD., 2-1-1 Minami
Aoyama Minato-Ku Tokyo 107-8556
JAPAN., Alpine Electronics, Inc., 20-1 Yoshima Kogyodanchi,
Iwaki, Fukushima
970-1192 JAPAN., NAVTEQ Corporation,
425 W Randolph St. Chicago, IL 60606,
USA.
You have acquired a device (“DEVICE”)
that includes software licensed by Alpine
Electronics, Inc. (collectively “ALPINE”)
from an affiliate of Microsoft Corporation
(collectively “MS”). Those installed
software products of MS origin, as well as
associated media, printed materials, and
“online” or electronic documentation
(“SOFTWARE”) are protected by
international intellectual property laws and
treaties. The SOFTWARE is licensed, not
sold. All righ ts reserved.
IF YOU DO NOT AGREE TO THIS END USER
LICENSE AGREEMENT (“EULA”), DO NOT
USE THE DEVICE OR COPY THE SOFTWARE
INSTEAD, PROMPTLY CONTACT ALPINE
FOR INSTRUCTIONS ON RETURN OF THE
UNUSED DEVICE(S) FOR A REFUND. ANY
USE OF THE SOFTWARE, INCLUDING BUT
NOT LIMITED TO USE ON THE DEVICE,
WILL CONSTITUTE YOUR AGREEMENT TO
■ Navigation System END USER
LICENSE AGREEMENT
THIS EULA (OR RATIFICATION OF ANY
PREVIOUS CONSENT).
• GRANT OF SOFTWARE LICENSE
This EULA grants you the following
license: You may use the SOFTWARE
only on the DEVICE.
• NOT FAULT TOLERANT
THE SOFTWARE IS NOT FAULT
TOLERANT. ALPINE HAS
INDEPENDENTLY DETERMINED HOW TO
USE THE SOFTWARE IN THE DEVEICE,
AND MS HAS RELIED UPON ALPINE TO
CONDUCT SUFFICIENT TESTING TO
DETERMINE THAT THE SOFTWARE IS
SUITALE FOR SUCH USE.
• NO WARRANTIES FOR THE SOFTWARE
THE SOFTWARE is provided “AS IS” and
with all faults. THE ENTIRE RISK AS TO
SATISFACTORY QUALITY,
PERFORMANCE, ACCURACY, AND
EFFORT (INCLUDING LACK OF
NEGALIGENCE) IS WITH YOU. ALSO,
THERE IS NO WARRANTY AGAINST
INTERFERENCE WTH YOUR ENJOYMENT
OF THE SOFTWARE OR AGAINST
INFRINGEMENT. IF YOU HAVE RECEIVED
ANY WARRANTIES REGARDING THE
DEVICE OR SOFTWARE THOSE
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