display Acura MDX 2016 Navigation Manual

303
XX
Troubleshooting
XUpdate, Coverage, Map Errors
Troubleshooting
Update, Coverage, Map ErrorsDisplay, AccessoriesMiscellaneous Questions
Problem
Solution
My city is not part of a fully verified detailed coverage
area.
The mapping database is constantly undergoing revision. You can access the most
recent information on the internet. 2 Map Coverage
P. 319
Does the navigation system work outside North
America?
The navigation system contains maps for the 50 U.S. states, Canada, Puerto Rico, and
Mexico. The navigation system will not work in other countries. 2Map Coverage
P. 319
How do I report errors I find in the database?
Minor errors are bound to occur in a large database. If you encounter major errors, see2Reporting Errors
P. 318
Problem
Solution
The display appears dim when starting the car in really
cold weather.
This is normal. The display will become brighter after a few minutes.
Problem
Solution
My battery was disconnected or went dead, and the
navigation system is asking for a code.
Set the power mode to ON, and press and hold the 9 (Power) button for two
seconds. The system should reactivate. If you have installed an aftermarket system,
contact a dealer.
MDX_KA-31TZ58200.book 303 ページ ２０１４年１２月１８日　木曜日　午後３時５９分

304Troubleshooting
Error MessagesNavigation System
Error Message
Solution
The display temperature is too high. For protection,
the system will shut off until the display cools down.
This message appears briefly when the display temperature is too high. The navigation
system turns off until the display cools down. The system turns back on automatically
when the display cools down.
System temp is low. System will shut down until it
warms up.
The navigation system has difficulty readi ng the HDD when the temperature is below
approximately -22°F (-30°C). The navigation system starts up automatically when the
display warms up.
The navigation system temperature is too low. For
protection, the system will shut off until it warms up.The navigation system atmospheric pressure is too
low. For protection, the syst em will shut off until the
pressure returns to safe levels.
The HDD is inoperable due to low atmospheric pressure. Move your vehicle to the
place where the atmospheric pressure is high.
The navigation system temperature is too high. For
protection, the system will shut off until it cools down.
The navigation system has difficulty reading the HDD when the temperature is high.
The navigation system starts up automatically when the system cools down.
System temp is too high. System will shut down until it
cools down.HDD access error. Please consult your dealer.
Writing of the data to the HDD failed with a cause other than low temperature, high
temperature, and low atmospheric pressure . After a short wait, try to operate the
system again. If this does not solve the problem, consult with the dealer.
HDD access error. The system will reset and attempt to
correct the problem.
MDX_KA-31TZ58200.book 304 ページ ２０１４年１２月１８日　木曜日　午後３時５９分

306
XX
Error Messages
XHard Disc Drive (HDD) Audio
Troubleshooting
Hard Disc Drive (HDD) AudioIf an error occurs while playing the Hard Disc Drive (HDD) Audio, you may see the
following error messages. If you cannot cl ear the error message, contact a dealer.
Error Message
Solution
HDD access error.
Please consult your dealer.
—
The display system temperature is too high. For protection, the system
will shut off until the display cools down.
Turn the audio system off and allow the player to cool down until the
error message is cleared.
The navigation system temperature is too low. For protection, the
system will shut o ff until it warms up.
The navigation system has difficulty reading the HDD when the
temperature is below approximatel y -22°F (-30°C). The navigation
system starts up automaticall y when the display warms up.
Unplayable File
Appears when a file format not supported. Current track will be
skipped. The next supported track plays automatically.
MDX_KA-31TZ58200.book 306 ページ ２０１４年１２月１８日　木曜日　午後３時５９分

308
XX
Error Messages
XPandora®
Troubleshooting
Pandora®If an error occurs while playing Pandora®, you may see the following error messages.
If you cannot clear the error message, contact a dealer.
Error Message
Cause
Solution
Incompatible USB Device
Please Check Owner’s Manual
Appears when an incompatible device is
connected.
Disconnect the device. Then turn the audio
system off, and turn it again. Do not
reconnect the device th at caused the error.
There is no station list in the device.
Please add the station list to your device.
No stations have been created.
Please create a station on the device.
Appears when there is no station list on the
device.
Use the device to create a station.
Music licenses force us to limit the number of
tracks you may skip each hour.
Appears when you try to skip a song or select
Dislike over the predetermined number of
times in an hour.
Try again later.
Unable to save rating.
Unable to save bookmark.
Appears when the commanded operation is
failed.
Try again later.
No data
Appears when no data is available with
Pandora® activated.
Reboot the app and reconnect the device.
Unsupported
Appears when Pandora® version is not
supported.
Update Pandora® to the latest version.
PANDORA App version is not supported.PANDORA system maintenance
Appears when the Pandora® server is in
maintenance.
Try again later.
Audio/Information ScreenOn Demand Multi-Use Display
TM
MDX_KA-31TZ58200.book 308 ページ ２０１４年１２月１８日　木曜日　午後３時５９分

309
XX
Error Messages
XPandora®
Troubleshooting
Error Message
Cause
Solution
Cannot connect to PANDORA.
When stopped, check your mobile device.
The Pandora® app failed to start because of
the following de vice errors:• The display on your smartphone is turned
off.
• Your smartphone is locked.
• The home screen or the app screen (music screen) is not displayed on your
smartphone.
• The track is not played on your smartphone even after 30 seconds have
passed.
• The Pandora® app is not installed in your device, or the Pandora® version is not
supported.
• Turn the phone screen on, and make sure
it is unlocked.
• The Pandora® version is not supported. Update to the latest version.
When not driving, please see mobile device.
The Pandora® app in your smartphone is not
compatible with the app launcher system.
Download the most re cent version of the
Pandora® app.
The required app is not installed.
Download the HondaLink app from
www.hondalink.com .
The maximum number of stations that can be
created is 100. To create more, please delete
one or more previously created stations.
Appears when the number of created stations
reaches the limitation.
Delete the unneeded stations from the Station
List.
Unable to create new station.
Please try again.
Appears when you try to create a new station.
Try again later.
Continued
MDX_KA-31TZ58200.book 309 ページ ２０１４年１２月１８日　木曜日　午後３時５９分

314Reference Information
System InitializationThe navigation system must be initialized if
power to the navigation system is
interrupted for any reason (e.g., the
battery was disconnected).Entering the Security CodeIn most cases, you do not need to enter a
security code. Follow the steps to
reactivate the system.
1.Set the power mode to ON, and turn on
the audio system.
2. Press and hold the 9 (Power) button
for more than two seconds.X
The system is reac tivated when the
system’s control unit recognizes that
the system is in your vehicle.
If the control unit fails to recognize,
you must go to a dealer and have the
system checked.
Acquiring GPS InformationDepending on the length of time the
power was interrupted, your system may
require GPS initialization.
If initialization is not necessary, the system
proceeds directly to the Startup
Confirmation screen.
If the system fails to locate a sufficient
number of satellites to locate your position
within 10 minutes, the following screen is
displayed.
MDX_KA-31TZ58200.book 314 ページ ２０１４年１２月１８日　木曜日　午後３時５９分

315
XX
System Initialization
XStartup Confirmation Screen
Reference Information
If you are experiencing GPS reception
problems: 2GPS System
P. 316
Startup Confirmation ScreenThe Startup Confirmation screen is
displayed when initialization has
successfully completed. It is displayed every
time you start your vehicle. Press u to
select OK to continue.
Map MatchingMap matching is the process of using the
acquired GPS information to locate your
position on the map screen. If you are on a
mapped road, the name of the road is
displayed along the bottom of the map
screen when map matching is completed.
Do not enter a destination until the road
name is displayed.
The system may initially show your location
on a different street (e.g., in urban areas
where streets are close together), may
show an incorrect elevation, or may delay
the display of the vehicle position icon at
intersections. This is normal; the system
will correct itself while you drive.
MDX_KA-31TZ58200.book 315 ページ ２０１４年１２月１８日　木曜日　午後３時５９分

319
XX
Client Assistance
XMap Coverage
Reference Information
Map CoverageThe navigation system provides map
coverage for the United States, Canada,
Puerto Rico, and Mexico. The map
coverage consists of accurately mapped
(verified) metropolitan areas and a less
accurate (unverified) rural database. Note
that unverified areas are constantly being
reviewed and converted to verified areas
each year.
Map coverage update information is
available from Acura Client Relations or
online at www.acuranavi.com .
To find navigation system update
information:
1. Visit www.acuranavi.com .
2. Enter your vehicle model and model
year.
3. Click Map Coverage to display a list of
verified coverage areas on the most
recent update.
4. Click Map Coverage Details to display a
PDF document with a full listing of all
coverage areas.X
Adobe® Reader® is required for
viewing and printing the Portable
Document Format (PDF) documents.
To download the latest version of
Adobe Reader, visit http://
get.adobe.com/reader/ .
Obtaining a Navigation UpdateAcura is continually expanding the scope
of the navigation system. Navigation
system software upgrades may be made
available periodically, usually in the fall of
each year.
To purchase an update:
1.Obtain your vehicle’s VIN number and
the System/Device Information. 2 System Device Information
P. 292
2. Call the Acura Navigation Disc
Fulfillment Center at (888) 549-3798, or
order online at www.acuranavi.com.
An update is not available from a dealer.
However, the dealer may assist you in
obtaining one for you out of courtesy.
There is no program for free updates.
MDX_KA-31TZ58200.book 319 ページ ２０１４年１２月１８日　木曜日　午後３時５９分

320
XX
Client Assistance
XTraffic Information
Reference Information
Traffic InformationContinuously updated traffic information is
available in major metropolitan areas
across the 48 contiguous states and some
cities in Canada. A list of coverage areas is
available online.
To find traffic information:
1.Visit www.acura.com/realtimetraffic .
2. Select Real-Time Traffic on the MDX.
3. Click AcuraLink Real-Time Traffic.
Operation in Alaska,
Hawaii, Canada, Puerto Rico, and MexicoAll roads displayed on the map screens are
verified roads. Information in this manual
relating to “unverified” roads or areas is
not applicable.
Entering a destination address or place/
landmark on another island may result in a
screen caution messag e. This is because
there are no ferry routes between islands
in the database.
If Street Name Guidance is set to On, the
street names will not be read out by voice
guidance. This may change in a future data
update.■ Map Coverage■Address and Place Entry
Screens■Puerto Rico and Mexico
MDX_KA-31TZ58200.book 320 ページ ２０１４年１２月１８日　木曜日　午後３時５９分

321Reference Information
Legal InformationCopyrights•Infogroup-Data: Certain business data
provided by Infogroup © 2011, All
RIghts Reserved.
• EXIT-Data: © ZENRIN CO., LTD. 2011.
All rights reserved.
• Building foot print: © ZENRIN CO., LTD.
2011. All rights reserved.
• Junction View Data: © ZENRIN USA,
INC. 2011. All rights reserved.
• Brand icon: The marks of companies
displayed by this product to indicate
business locations are the marks of their
respective owners. The use of such
marks in this product does not imply any
sponsorship, approval, or endorsement
by such companies of this product.
User AgreementsIn using this HDD “Satellite Linked
Navigation System” (the “HDD”), which
includes HONDA MOTOR CO., LTD.
software, ALPINE ELECTRONICS, INC.
software, and NAVTEQ database contents
(hereinafter referred to as “Licensors”),
you are bound by the terms and conditions
set forth below. By using your copy of the
HDD, you have expre ssed your Agreement
to the terms and conditions of this
Agreement. You should, therefore, make
sure that you read and understand the
following provisions. If for any reason you
do not wish to be bound by the terms of
this Agreement, please return the HDD to
your dealer.
• The HDD may not be copied, duplicated,
or otherwise modified, in whole or in
part, without the express written
permission of the Licensors.
• The HDD may not be transferred or
sublicensed to any third party for profit,
rent or loan, or lice nsed for reuse in any
manner.■ Navigation System User
Agreement
• The HDD may not be decompiled,
reverse engineered or otherwise
disassembled, in whole or in part.
• The HDD may not be used in a network
or by any other manner of simultaneous
use in multiple systems.
• The HDD is intended solely for personal
use (or internal use where the end-user
is a business) by the consumer. The HDD
is not to be used for commercial
purposes.
• The Licensors do not guarantee to the
client that the functi ons included in the
HDD meet the specific objectives of the
user.
• Licensor shall not be responsible for any
damages caused by the use of the HDD
to the actual user or to any third party.
• The warranty on the HDD shall not
extend to an exchange or refund due to
misspelling, omission of letters, or any
other cosmetic discrepancy in the
contents of the HDD.
• The right to use the HDD shall expire
either when the user destroys the HDD
or software, or when any of the terms
of this Agreement are violated and the
Licensors exercise the option to revoke
the license to use the HDD or software.
Continued
MDX_KA-31TZ58200.book 321 ページ ２０１４年１２月１８日　木曜日　午後３時５９分