AUDI E-TRON 2019 Owners Manual

4KE012721BB
Driving dynamic

Suspension*
The suspension > page 99 adjusts to be tighter
or more comfort-oriented when it comes to
damping of uneven spots on the road.
The vehicle ground clearance is adjusted by the
air suspension* based on the setting.
Suspension
Adaptive dampers
Applies to: vehicles with suspension control
The adaptive dampers are an electronically-con-
trolled damping system. The firmness of the sus-
pension will adapt to the driving conditions and
the driving situation. The settings depend on the
selected Audi drive select* mode.
Air suspension
Applies to: vehicles with air suspension
The air suspension is an electronically-controlled
suspension and leveling system. The firmness of
the suspension will adapt to the driving condi-
tions and the driving situation. The system balan-
ces out changes in load. The vehicle level will also
adapt gradually to the vehicle speed in order to
reduce the wind resistance at high speeds and in-
crease the ground clearance at low speeds. The
settings depend on the selected Audi drive se-
lect* mode.
Displaying the vehicle level
> Applies to: MMI: Select on the home screen:
VEHICLE > Audi drive select.
The filled-in boxes represent the current vehicle
level. The more boxes that are filled in, the high-
er the ground clearance. The box that corre-
sponds with the current vehicle level will flash
while the vehicle is lifting or lowering. The target
level is indicated by a red outline.
Raising the vehicle
> Applies to: MMI: Select on the home screen:
VEHICLE > Audi drive select.
> Press Raise to reach the highest vehicle level
and thus the maximum ground clearance.
>» Press Lower to lower the vehicle down again.
The Audi drive select* mode will be changed if
necessary when the vehicle is raised.
The vehicle will lower when at speeds of approxi-
mately 22 mph (35 km/h) and lower. This func-
tion may only be used temporarily when in-
creased ground clearance is necessary. It is not
intended for long drives.
C) Note
When transporting the vehicle on a road carri-
er, rail carrier, ship carrier, or other carrier, it
may only be secured at the running surfaces
of the tires (circumference). Securing the ve-
hicle at the axle components, suspension
struts, or towing eyes is not permitted be-
cause the pressure in the air suspension
struts can change during transport. The vehi-
cle might not be secured sufficiently if this
happens.
Ground clearance
The vehicle height and clearance can be influ-
enced by the following factors:
— Change in temperature
— Change in load
— Change to the Audi drive select* mode
— Lifting and lowering via the air suspension*

Z\ WARNING
To reduce the risk of injury, make sure no one
gets pinched when the vehicle level is chang-
ing, for example when cleaning the under-
body or the wheel housings.
@) Note
Always make sure there is enough clearance
above and below the vehicle. This is especially
important for entrances with height restric-
tions, for example, before driving into under-
ground garages. You could also scrape the
ground when driving over the edges of curbs
or on steep ramps, which could damage your
vehicle.

99

Driving dynamic

Messages
B Air suspension: service mode! Vehicle can be
moved but handling may be impaired
Service mode is activated. Carefully drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the service mode de-
activated.
B Air suspension: malfunction! You may con-
tinue driving slowly at max. XX mph (km/h)
There is a malfunction. Driving stability may be
limited. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately. Do not
drive
faster than the speed given in the message.
B Air suspension: malfunction! You can contin-
ue driving. Speed limited to max. XX mi/h
(km/h)
There is a malfunction. Driving stability may be
limited. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately. The
maximum speed has been limited.
EJ Air suspension: malfunction! Safely stop ve-
hicle. Steering and ground clearance limited
There is a malfunction. Do not continue driving.
Stop the vehicle safely. Avoid turning the steer-
ing wheel, because the vehicle ground clearance
may be so low that turning the steering wheel
could result in damage to the wheels and wheel
housings.
fi Suspension: malfunction! You can continue
driving
There is a malfunction. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance.
B Air suspension: vehicle too low. Limited
ground clearance
The vehicle ground clearance is very low. Wait un-
til the air suspension system has restored normal
ground clearance. Have an authorized Audi dealer
or authorized Audi Service Facility repair the mal-
function immediately if the indicator light does
not turn off after a significant period of time.
100

B Air suspension: malfunction! Please contact
Service
There is a malfunction. The driving stability may
be limited and the ground clearance may be low.
See an authorized Audi dealer or authorized Audi
Service Facility for assistance.
Audi drive select: automatic suspension low-
ering. See owner's manual
The vehicle level is adjusted to the setting stored
for the active personal profile > page 27.
Audi drive select: automatic suspension lift.
See owner's manual
The vehicle level is adjusted to the setting stored
for the active personal profile > page 27.
Steering
Electromechanical steering supports the driver's
steering movements by electronically adapting
the power steering depending on the vehicle
speed. The settings depend on the selected Audi
drive select* mode.
Wee Te
a Steering: malfunction! Please stop vehicle
The power steering may have failed. Adapt your
driving style immediately to compensate for the
fact that it may be more difficult to turn the
steering wheel, and stop your vehicle in a safe lo-
cation as soon as possible. Do not continue driv-
ing. See an authorized Audi dealer or authorized
Audi Service Facility for assistance.
| —e| Steering: malfunction! Please stop vehicle
There is a malfunction in the electronic steering
lock. You cannot turn the ignition on. Do not tow
your vehicle because it cannot be steered. See an
authorized Audi dealer or authorized Audi Service
Facility for assistance.
a Steering: malfunction! You can continue
driving
There is a malfunction. Steering may be more dif-
ficult or more sensitive. Adapt your driving style. >

4KE012721BB
Driving dynamic

Have the steering system checked immediately
by an authorized Audi dealer or authorized Audi
Service Facility. Please note that the red indicator
light may turn on after restarting the drive sys-
tem. Do not continue driving if it does.
|e —o| Steering lock: malfunction! Please contact
Service
There is a malfunction in the electronic steering
lock. Drive immediately to an authorized Audi
dealer or authorized Audi Service Facility to have
the malfunction repaired.

Z\ WARNING
Do not tow your vehicle if there is a malfunc-
tion in the electronic steering lock because
this increases the risk of an accident.
G) Tips
If the & or a indicator light only stays on
for a short time, you may continue driving.

ALL wheel drive (quattro)
Applies to: vehicles with all wheel drive
The all-wheel drive system distributes the driving
power variably to the front and rear axle to im-
prove the driving characteristics. It works togeth-
er with selective wheel torque control, which can
activate when driving through curves
=> page 102.
The all-wheel drive system is designed for high
engine power. Your vehicle is exceptionally pow-
erful and has excellent driving characteristics
both under normal driving conditions and on
snow and ice. Always read and follow safety pre-
cautions > A\.

Z\ WARNING
— Even in vehicles with all wheel drive, you
should adapt your driving style to the cur-
rent road and traffic conditions to reduce
the risk of an accident.
— The braking ability of your vehicle is limited
to the traction of the wheels. In this way, it
is not different from a two wheel drive vehi-


cle. Do not drive too fast because this in-
creases the risk of an accident.
— Note that on wet streets, the front wheels
can “hydroplane’” if driving at speeds that
are too high. Unlike front wheel drive vehi-
cles, the engine RPM does not increase sud-
denly when the vehicle begins hydroplaning.
Adapt your speed to the road conditions to
reduce the risk of an accident.
BB att-wheel drive: malfunction! Limited stabil-
ity. Please contact Service

Driving stability is reduced. Continue driving with
caution. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately.
Electronic Stabilization
Control
Electronic Stabilization Control (ESC) supports
driver safety. It reduces the risk of slipping and
improves driving stability. ESC detects critical sit-
uations, such as if the vehicle is oversteering or
understeering, or if the wheels are spinning. The
brakes are applied or the engine torque is re-
duced in order to stabilize the vehicle.
If the [i indicator light blinks while driving, the
ESC is actively regulating.
If the BA indicator light turns on, the system has
switched the ESC off. In this case, you can switch
the ignition off and then on to switch the ESC on
again. The indicator light turns off when the sys-
tem is fully functional.
If the B indicator light turns on, ESC was limit-
ed or switched off manually > page 102.
The following systems are integrated in the ESC:
Anti-lock braking system (ABS)
ABS prevents the wheels from locking when brak-
ing. The vehicle can still be steered even during
hard braking. Apply steady pressure to the brake
pedal. Do not pump the pedal.
101
>

Driving dynamic

Noises will indicate when the system is working.
Brake assist
The brake assist system can decrease braking dis-
tance. It increases braking power when the driver
presses the brake pedal quickly in emergency sit-
uations. You must press and hold the brake pedal
until the dangerous situation is over. Depending
on the activated driver assistance systems, the
brake assist system may react with increased sen-
sitivity.
Anti-Slip Regulation (ASR)
ASR reduces drive power when the drive wheels
begin spinning and adapts the power to the road
conditions. This makes it easier to start, acceler-
ate and drive up hills.
Electronic Differential Lock (EDL)
The EDL applies the brakes to wheels that are
slipping and transfers the drive power to the oth-
er wheels. This function is not available at higher
speeds.
In extreme cases, EDL automatically switches off
to keep the brake on the braked wheel from over-
heating. The vehicle is still functioning correctly.
EDL will switch on again automatically when con-
ditions have returned to normal.
Power steering
The ESC can also support vehicle stability
through steering.
Selective wheel torque control
Selective wheel torque control is used when driv-
ing on curves. Braking is targeted toward the
wheels on the inside of the curve as needed. This
allows more precise driving in curves.
Automatic post-collision braking system
The automatic post-collision braking system can
help to reduce the risk of sliding and of addition-
al collisions after an accident. If the airbag con-
trol module detects a collision, the vehicle is
braked by the ESC.
The vehicle does not brake automatically if one of
the following occurs:
102
— The driver presses the accelerator pedal, or
— The braking force generated by the pressed
brake pedal is greater than the braking force
that would be initiated by the system
— The ESC, the brake system, or the vehicle elec-
trical system is not functioning

ZA\ WARNING
— The ESC and its integrated systems cannot
overcome the limits imposed by natural
physical laws. This is especially important on
slippery or wet roads. If the systems begin
acting to stabilize your vehicle, you should
immediately alter your speed to match the
road
and traffic conditions. Do not let the in-
creased safety provided tempt you into tak-
ing risks. This could increase your risk of a
collision.
— Please note the risk of a collision increases
when driving fast, especially through curves
and on slippery or wet roads, and when driv-
ing too close to objects ahead. There is still
a risk of accidents because the ESC and its
integrated systems cannot always prevent
collisions.
— Accelerate carefully when driving on
smooth, slippery surfaces such as ice and
snow. The drive wheels can spin even when
these control systems are installed and this
can affect driving stability and increase the
risk of a collision.
(i) Tips
— The ABS and ASR only function correctly
when all four wheels have a similar wear
condition. Different tire sizes can lead toa
reduction in motor power.
— You may hear noises when the systems de-
scribed are working.
The 0 button is located above the selector lev-
er in the center console.

The ESC is automatically switched on when the
ignition is switched on. It may make sense in >

4KE012721BB
Driving dynamic

some situations to limit the ESC so that the
wheels can spin:
— Rocking the vehicle to free it when it is stuck
— Driving in deep snow, on unpaved ground, or
with snow chains
— Offroad mode: driving downhill while braking
on loose ground
— Offroad mode: driving with axle articulation
Limiting ESC (Sport/Offroad mode)
—To limit the ESD, press the £20 button briefly.
The B indicator light turns on.
— To completely reactivate the ESC stabilization
function, press the button again. The indicator
light turns off.
Either Sport or Offroad mode will be activated
depending on the selected Audi drive select
mode*. Sport mode is particularly suited for driv-
ing on an even road surface. Offroad mode is suit-
able for uneven terrain with loose ground.
Switching off ESC
— To switch off the ESC, press and hold the Sor
button for more than three seconds. The B
and Ea indicator lights turn on.
— To completely reactivate the ESC stabilization
function, press the button again. The indicator
lights turn off.

Z\ WARNING
— When the ESC is switched off or limited,
there will be no vehicle stabilization or it will
be limited. The driving wheels could spin
and the vehicle could swerve, especially on
slick or slippery road surfaces, which in-
creases the risk of an accident.
— Because of the increased risk of an accident,
only drive with the ESC switched off or limit-
ed when it is necessary. Reactivate the ESC
as soon as possible.

@ Tips
If malfunctions occur in other systems or cer-
tain driver assist systems are active, the ESC
must be switched on by the system. In these
cases, the ESC is automatically switched on
and cannot be limited or switched off with the
button.
BB fs / B © Stabilization control (ESC/
ABS): malfunction! See owner's manual
There is a malfunction in the ABS or EDL. This al-
so causes the ESC to malfunction. The brakes still
function with their normal power, but ABS is not
active.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
103

High-voltage system

High-voltage system
General information
Introduction
All work done on the high-voltage system must
only be performed by certified high-voltage tech-
nicians at authorized Audi dealers or authorized
Audi Service Facilities in accordance with Audi
guidelines.
The high-voltage system is composed of the fol-
lowing high-voltage components, among other
things: the high-voltage battery, the power elec-
tronics, the electric motors, the high-voltage A/C
compressor, the high-voltage heater, the charg-
ing system and charging port as well as the or-
ange high-voltage wiring.
The high-voltage battery is located on the vehicle
underbody and does not require any maintenance
from the driver.

ZA WARNING
The voltage in the high-voltage system is life-
threatening. Touching a damaged high-volt-
age component can result in a fatal electric
shock. The components in the high-voltage
system are marked with a warning label which
warns against the high-voltage.
— The voltage level in the high-voltage system
is still dangerous and potentially life-threat-
ening when the ignition is switched off.
— Never perform work on the orange high-
voltage cables or on other high-voltage
components. Only authorized repair facili-
ties that are certified may perform work on
the high-voltage system.
— Never damage, alter or remove the orange
high-voltage cable or disconnect it from the
high-voltage system.
— Never perform any work using cutting, shap-
ing or sharp-edged tools or heat sources
near the high-voltage system and high-volt-
age cables.

104

— Gases that escape from the high-voltage
battery can be poisonous or flammable.
— Damage to the high-voltage battery could
cause the high-voltage battery to leak im-
mediately or in the future, and poisonous or
flammable gases could escape. Do not in-
hale the gases!
— Do not expose yourself to any leaking fluids
and do not come into contact with them.
— The high-voltage battery electrolyte fluid is
caustic. If electrolyte fluid comes into con-
tact with the skin, flush the affected area for
at least 15 minutes with clean water. Then
wash the affected area with soap. Have the
affected area examined by a medical profes-
sional.
— In the event of a technical emergency, in-
form the responders that the vehicle is
equipped with a high-voltage battery.
@) Note
The high-voltage system can be damaged if
the vehicle underbody comes into contact
with the ground. Immediately drive your vehi-
cle to an authorized repair facility and have it
inspected.
Vehicle transport
This section contains information you should
know about transporting your vehicle.

A lithium-ion high-voltage battery system equip-
ped in your vehicle has passed test 38.3 in ac-
cordance with the UN Tests and Criteria hand-
book and is manufactured in accordance with a
quality management program. The vehicle may
be transported with the high-voltage battery in-
stalled as conventional class 9 hazardous materi-
als without additional official authorization for
air and sea shipment (current law IATA-DGR and
IMDG code 01.01.2018).

4KE012721BB
High-voltage system

Charging the high-voltage battery
Introduction

@
[RAZ-0665]






Fig. 88 Charging options overview
The following options are available to charge the
high-voltage battery:

Charging method Charging cable Charging port on
the vehicle
@ Charge with household and indus- _|@) Audi e-tron compact charging system |) or ©*
trial alternating current (AC) sockets | >page 114



@ Charge at public alternating current | Charging station cable © or ©*
(AC) charging stations
@®) Quick charge at public direct current | Charging station cable ®
(DC) charging stations
Audi recommends using alternating current (AC) with an industrial alternating current (AC) socket
to charge the high-voltage battery at industrial or with a public alternating current (AC) or direct
sockets, charging stations, or a wallbox. This will current (DC) charging station.
allow you to achieve higher efficiency and a con-
siderably shorter charging time when compared
to charging with a household socket.
High-voltage batteries age over time, which re-
duces the available range. High-voltage batteries
can also age because of how they are used: fre-
Only charge with the Audi e-tron compact charg- quently charging the high-voltage battery com-
ing system using household sockets in special cir- pletely accelerates the aging of the battery and
cumstances, when it is not possible to charge reduces the available range. >
105

High-voltage system

Charging at household and industrial sockets
or at public charging stations with
alternating current (AC)
The vehicle's high-voltage battery can be charged
with alternating current (AC) via the charging
port (5). Depending on the vehicle equipment,
there may be a second charging port ©) on the
opposite side of the vehicle. Both charging ports
have the same charging power. You can use
whichever charging port is more convenient for
your charging setup. When using one charging
port, the opposite charging port is locked.
Quick charging at public direct current (DC)
charging stations
The vehicle’s high-voltage battery can be charged
at a direct current (DC) charging station via the
charging port on the driver's side (). There is a
significant decrease in charging time. The charg-
ing cable being used may be a maximum of 30 m.
Charging time
The duration of the charging process may vary
based on the following factors:
— Sockets being used (household or industrial
sockets)
— Country-specific system voltage, current
strength and number of available phases
— Household connection
— The value set for the charging power level on
the Audi charging system control unit
— Fluctuations in the system voltage
— The temperature outside the vehicle
— The temperature of the high-voltage battery
and the Audi charging system control unit.
— Settings for the climate control inside the vehi-
cle
— Current capacity of the charging connector
— Whether the ignition is on or off
ec e laa eed
ZA\ WARNING
Short circuiting, electric shock, explosions,
fire and severe burns can result from not
charging the battery correctly (for example,
disregarding general safety precautions, using

unsuitable or damaged sockets and charging
cables, and charging at an unsuitable electri-
cal equipment) and can lead to serious and fa-
tal injuries.
— Only charge at sockets that are installed cor-
rectly, that are tested and that are not dam-
aged, or at electrical equipment that is func-
tioning correctly.
— Never use damaged and/or dirty charging
equipment. Check the charging equipment
for damage before every use.
— Never modify or repair any electrical compo-
nents, especially the high-voltage system.
— Never charge in areas at risk for explosions.
The components in the charging equipment
can trigger sparks, which can cause flamma-
ble or explosive fumes to ignite. To reduce
the risk of explosions, especially in garages,
make sure the Audi e-tron charging system
control unit is at least 19 inches (50 cm)
above the floor when charging.
— Never use the charging equipment with an
extension cord, a cable reel, a power strip,
or an adapter, for example, a travel adapter
or timer.
— Do not touch the contacts on the vehicle
charging port or charging equipment.
— Do not insert any objects in the vehicle
charging port or in the charging equipment.
— Always protect the sockets and connections
from water, moisture and other fluids.
— Never charge with both vehicle charging
ports at the same time.
— Only use the charging equipment provided
by the factory or the charging station cable.



Z\ WARNING
Applies to: Audi charging systems
Sockets that are installed incorrectly can
cause electric shock or fire when charging the
high-voltage battery using the vehicle charg-
ing connection.
— Read all information and safety precautions
for Audi charging systems before using
them.
— Monitor the Audi charging system if it is be-
ing used near children.



106

4KE012721BB
High-voltage system



— Installation and setup of the household con-
nection for Audi charging systems may only
be performed by a qualified electrician. The
qualified electrician is thereby responsible
for adhering to applicable standards and
regulations.
— Make sure that the selected charging port is
suitable for drawing the current specified on
the Audi charging system.
— Make sure that the household socket is
grounded and shielded from water.
— If Audi charging systems do not function ac-
cording to the specifications in the operat-
ing manual, they must not be used. Contact
an authorized Audi dealer or authorized Au-
di Service Facility.
— Audi charging systems are intended for use
in private and semi-private areas (for exam-
ple, private property and company parking
lots). Depending on the country, charging in
mode 2 may be forbidden in public areas
and public spaces. Contact an authorized
Audi dealer or authorized Audi Service Facili-
ty for more information.
— The Audi charging systems may only be used
with a power network that is grounded prop-
erly. It cannot be used with non-grounded
power networks (such as IT networks).
— When charging the high-voltage battery us-
ing household/industrial sockets, the elec-
trical installation is used at full capacity.
Having a qualified electrician regularly in-
spect the electrical installations that are
used for charging is recommended.
— Disconnect Audi charging systems from the
power network during a thunderstorm.
— Never submerge the Audi charging systems
or the connectors in water.
— Audi charging systems must only be cleaned
when the control unit is completely discon-
nected from the power supply and from the
vehicle. Use a dry towel to clean.
— Audi charging systems are only intended for
use on Audi vehicles and vehicles within the
Volkswagen Group. Using the devices on ve-
hicles made by another manufacturer is not
authorized.

CG) Note
— If the vehicle is not being used for long peri-
ods of time, the high-voltage battery must
be charged after four months at the latest
or the vehicle must be continuously con-
nected to a power source (for 50% charging
target > page 110). Otherwise, the high-
voltage battery could become damaged.
— Make sure that you always use the correct
charging equipment for the country in
which it is being used. Contact an author-
ized Audi dealer or authorized Audi Service
Facility for more information.
G) Tips
— Your vehicle can only be charged at charging
stations that meet the requirements in the
respective country and meet the following
standards, at a minimum:
— GB/T 18487.1 and GB/T 20234 (China)
— IEC 61851 and IEC 62196 (Europe)
— SAE J1772 (North America, Japan)
— You can use your Audi charging system if
there is a household or industrial connec-
tion available at the charging station.
@ Tips
Applies to: Audi charging systems
—For an uninterrupted charging process, we
recommend only charging using sockets
that are connected to a separately protected
circuit.
— It is recommended to use Audi charging sys-
tems in the wall mount clip* during opera-
tion. When this is not possible, always posi-
tion Audi charging systems on a secure sur-
face during the charging process.
—To reduce the risk of overheating during op-
eration, do not place Audi charging systems
in direct sunlight for long periods of time. If
the control unit is overheated, the charging
process is automatically paused until the
temperature has lowered back within the
normal range.
107

High-voltage system

Charging



Fig. 89 Opening the charging unit cover (example: left side
of the vehicle)

Fig. 90 Charging unit: charging port and LED (example)
Connecting the charging cable
Requirement: the “P” gear must be selected, the
parking brake must be set, and drive ready mode
must have ended.
— If necessary, remove the charging cable from
the vehicle > page 113, Transport.
— Remove the cap from the charging cable if nec-
essary.
— First connect the charging cable to the power
supply, or remove it from the charging station.
— Unwind the charging cable completely.
— Unlock the vehicle.
— Press the center of the button @ to open the
charging unit cover on the driver's side or front
passenger's side.
— If you would like to use quick charging at public
direct current (DC) charging stations, open the
charging port cover (4).
— Plug the charging connector into the vehicle
charging port.
108
Starting to charge automatically (immediate
charging)
If charging is not delayed with a timer, the charg-
ing process will begin immediately. If necessary,
the charging station may need to be activated.
Follow the manufacturer guidelines and operat-
ing instructions for the charging station.
You can also adjust the charging process to your
preferences > page 110, Setting the charging
target, > page 111, Setting the timer,
=> page 111, Advanced charging settings.
While charging
The charging display on the charging unit @) will
pulse green while charging. It will pulse & in
the instrument cluster. A label on the charging
unit @) informs you about the various displays
=> page 109.
Depending on the selected view > page 12, the
following information about the charging process
is displayed in the instrument cluster:
— GY: range
— IK: remaining charging time until the charging
process is complete
— ©: current battery charge level
— ©: date and time of when the charging process
was completed
—(&: charging speed (additional range per hour)
—4: charging power (depends on the selected
power source)
To access the charging process information at a
later time, select in the instrument cluster: Vehi-
cle functions tab > [=] button > Charging.
The charging connector is locked while charging
and cannot be removed.
Canceling or completing charging
You can interrupt the charging process at any
time.
— Unlock the vehicle.
— Press the center of the button @.
— Remove the charging connector. If the charging
connector is not removed within 30 seconds, it
will automatically relock and the charging proc-
ess may continue.