AUDI Q7 2017 Owner´s Manual

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Audi connect vehicle control
Introduction
A ppl ies to veh icles with A ud i co nn ect vehicle cont rol
With the Audi connect vehicle control services l) ,
you can access various information or use individ­
ual functions in the
Audi MMI connect app or in
myAudi .
Audi connect vehicle control includes the follow­
ing services:
- Remote locking and unlocking ¢
page 200.
-Vehicle status report¢ page 200.
-Parking location ¢ page 200.
-Geofencing Alert ¢ page 201.
-Speed Alert ¢ page 201.
-Valet Alert¢ page 201 .
- Stolen Vehicle Locator ¢ page 201.
-Online Audi service request ¢ page 201.
(D Tips
-Accessing specific data or controlling func­
tions remote ly depends on the charge level
of the vehicle battery. Therefore, these
functions only have limited availability after
switching off the ignition.
- The services are provided through a SIM
card installed in the vehicle . The cost of the
call and data connections is included in the
price for the services. Services are provided
assuming that the cell phone network re­
quired for the installed S IM card is funct ion­
i ng and ready to operate. The available serv­
ic es set by Audi AG are only available within
the cell phone network coverage area for
the cell phone service provider selected by
Audi AG .
- You can also find more information on Audi
connect on line at www.audiusa.com.
l) In pre parat io n at the time of pri nting. T he ava ilab ilit y of
the services offe red depends on th e co untry an d may
c hang e over tim e.
Audi connect vehicle control
Setup
Applies to vehicles w it h Au di connec t ve hicle co ntr o l
To use Audi connect vehicle control services 1l,
please note the following:
Creating and verifying a user account
"'Create an account at www.audiusa.com/myaudi
and verify it.
Setting a key user in the vehicle
Requirements: the ignition must be switched on .
Another key user must not be set in the vehicle .
If necessary, reset the key user¢
page 200.
"'Select in the Infotainment system: I MENU ! but-
ton >
Audi connect > if necessary, Display
available functions >
right control button>
Audi connect user management > Key user >
Set key u ser.
"' Enter the user name for your ve rified account
and enter the 10-digit vehicle code. You can rub
the key tag for your remote control key to re­
veal the vehicle code ¢
page 35.
"'Select and confirm Log in.
You can now use the vehicle control services
through the
Audi MMI connect app or thro ugh
www.audiusa.com/myaudi.
Using vehicle control services in the Audi
MMI connect app
Requirement: your mobile devices must be com­
patible.
"' Install and start the
Audi MMI connect app on
your mobi le device .
"' Log in to the
Audi MMI connect app using your
user name and Audi online password and select
your vehicle.
(D Tips
- Store the vehicle code in a secure place. It
may be necessary to re-enter the vehicle
code.
199

Audi connect vehicle control
-Pay attention to upper- and lower-case let ­
ters when entering the vehicle code.
- If you do not have the 10-digit vehicle code,
contact an authorized Audi dealer or author­
ized Audi Service Facility.
Additional options
Applies to vehicles with Audi connect vehicle control
License subscription
The validity and expirat ion date of you r subscrip­
tions are displayed. When
Warning before sub­
scription expires
is activated, a message wi ll be
d isp layed warning you that your license is about
to expire.
Select:
! MENU ! button> Audi connect > Display
available functions >
right control button> Li­
cense subscription.
Resetting the primary user
F or examp le, you ca n reset the key user when
selling your vehicle in order to deactivate these
services .
Requirement: the ignition must be switched on.
Select :
!MENU ! button> Audi connect > right
control button
> Audi connect user management
> Key user> Reset key user .
Warning levels
Requirement: the primary user must have set one
or more warning levels. Secondary users can only
see if a warning level is act ive or not .
Select:
! MENU ! button> Audi connect > right
control button
> Alerts.
Remote locking and
unlocking
Applies to vehicles with Audi connect vehicle control
You can lock and unlock your veh icle using this
service.
Requirement
- This requires the 4-dig it PIN that you specified
during the verification on www.audiusa.com/
myaudi.
- The vehicle must be stationary.
200
- The ignition must be switched off.
Vehicle status report
Applies to vehicles w ith Audi connect vehicle control
The Driver Information System collects data un­
der certain conditions and sends it to a server.
When data is stored, yo u can access va lues such
as these using the service:
- Remaining range
- Fue l tank level
- Oil level
- Vehicle doors are open/closed or locked/un-
locked
- Mi leage
- Next oil change
- Next inspection
- Warning messages
- Side marker lights/parking lights on/off
For additional information on the Driver Informa­
tion System, refer to
c:> page 15, Driver informa­
tion system.
A WARNING
Do not ignore messages and warning or ind i­
cator lights that turn on in the vehicle be­
cause of the information in the status report .
This could lead to break downs in on the road,
accidents and serious injuries.
Parking location
Applies to vehicles with Audi connect vehicle control
The vehicle collects data under certain cond it ions
and sends it to a serve r.
When data is stored, you can access values such
as these using the service :
- Vehicle location display,
- Display of one's own location,
- Route to you r vehicle .
If your mobile device also has a navigation func­
tion, you ca n navigate to your last kno wn parking
lo ca tion .

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Deactivating and activating parking position
-Select : IMENUI > Audi connect> Car Finder
parking position.
If you do not set./, no location informat ion will
be sent to the server.
(D Tips
-The new parking location cannot be deter­
mined with this service if the vehicle is
moved after shutt ing the vehicle off and
without switching the ignition on and off
again, for example when being towed or if
the veh icle is stolen.
- If the vehicle is moved and shut off again
using the second key, for example, the new
parking location is transmitted to the server
after switching the ignition off.
Geofencing Alert
Applies to vehicles with Audi connect vehicle control
You can set approved and forbidden zones for
your vehicle using this service. If your vehicle
leaves an approved :zone or enters a forbidden
zone, you will be notified by a push notification
and/or an e-mail. You can set up to five zones
and also ass ign time limits.
Requirement
-You must be verified as the primary user of your
vehicle on myAudi.
You can set on myAudi if you would like to be
notified via push notifications and/or e-mail.
Speed Alert
Applies to vehicles with Audi connect vehicle control
You can set up to two speed limits for your vehi ­
cle using this service . If your vehicle exceeds a set
speed limit, you will be notified by a push notifi­
cation and/or e-mail.
Requirement
- You must be verified as the primary user of your
vehicle on myAudi.
Audi connect vehicle control
{!) Tips
You can set on myAud i if you would like to be
notif ied v ia push notifications and/or e-mail.
Valet Alert
Applies to vehicles with Audi connect vehicle control
If you give your vehicle over to a parking service,
you can set a zone and a speed limit using the
Audi MMI connect app . If the vehicle leaves the
zone or the exceeds the speed limit, you will be
notified by a push notification and/or e-mail.
Requirement
- You must be verified as the primary user of your
vehicle on myAud i.
(D Tips
You can set on myAudi if you would like to be
notified via push notifications and/or e-mail.
Stolen Vehicle Locator
Applies to vehicles with Audi connect vehicle control
This service helps you to track your vehicle if it is
stolen.
Proceed as follows if there is a theft:
.,. Contact the police. You receive a Case ID .
.,. Call the service hotline and give your Case ID .
The service hotline will forward the established data to the police .
@ Tips
You receive the Audi Service hotline number
when you purchase your vehicle.
Online Audi service
request
Applies to vehicles with Audi connect vehicle control
Requirement: to be able to use on line Audi serv­
ice request, you must activate the service at
www .audiusa.com/myaudi and select an author­
ized Audi dealer or authorized Audi service facili-
~-~
201

Audi connect vehicle control
Online A udi se rvice request t ransmits serv ice -rel ­
evant data to yo ur selecte d author ized Audi deal­
er or authorized Audi serv ice facility. They will
contact you before yo ur next serv ice appo int­
ment.
(D Tips
You ca n deactivate t he on li ne Au di service re­
quest at www.audiusa.com/myaudi.
202

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Emergency call
Introduction
The following functions may be available depend­
ing on the vehicle and the market.
- Emergency call
¢ page 203.
- Online roads ide ass istance ¢ page 204 .
@ Tips
- The serv ices are provided through a SIM
card installed in the vehicle . The cost of the
call and data connections is included in the
price for the services . Services a re provided
assuming that the cell phone network re­
quired for the installed S IM card is function­
ing and ready to operate. The available serv­
i ces set by Audi AG are only available within
the cell phone network coverage area for
the cell phone service provider selected by
Audi AG.
- You can find what data will be transferred
at www.aud iusa.com.
- These services cannot be deactivated using
the settings in the Infotainment system.
Emergency call
Description
Appl ies to: vehicles with emergency call function
You can request help when in an eme rgency or
dangerous situation using the emergency call
function
l) _ An emergency call is a combination
of data transmission and a phone call. The data
transmission from your vehicle forwards impor­
tant information, such as the vehicle and position
data, to the emergency call center.
1l The av ailabilit y of the serv ices o ffere d d ep end s on t he
c o untry a nd may chang e over t ime.
Emergen cy call
Making an emergency call
App lies to: vehicles with emergency call function
The emergency coll con be mode two different
ways .
Fig. 187 Front head liner: cover for the e mergency call b ut­
ton
Requirement: the L ED @ must be green when
the service is available . The service is not availa ­
ble when the LED is red .
Manual emergency call
Requirement: the ignition must be switched on .
.. Tap the cover
(D ¢ fig . 187 to open it .
.. Press the emergency call button. The LED@
blinks green and the emergency call is started.
.. If you press the emergency call button by m is­
take, then press it again immed iately. The
emergency call is canceled .
Automatic emergency call
The vehicle electrical system initiates an auto ­
matic emergency call under certa in circumstan­
ces, for example if an airbag deploys. The LED in
the emergency call button@blinks green . The
emergency call is made . This cannot be cance led.
(D Tips
If the emergency call is canceled due to a
poor connection, then the system automati­
cally tries to connect again.
203

Emergency call
Messages
Applies to: vehicles with emergency call function
1!/1 Emergency call function: malfunction! Re­
stricted functionality . Please conta ct Service
If the indicator lig ht t urns on and the message
appears, yo u can only make an emergency ca ll
wit h rest ric ted f un ct io n. For e xamp le, you ca nnot
call the emergen cy c all ce nte r, bu t da ta m ay st ill
be tra nsmi tted under certa in circ umst ances/
D rive to an a uthorized Audi dea le r or a uth orized
Aud i Service Facility immediately to have the
malfunct ion corrected.
II Emergency call function : malfunction! Fun c­
tion unavailable. Please contact Service
I f t he indi cator lig ht tur ns on and the message
ap pears, yo u can not m ake an eme rge ncy call.
D rive to an a uth o rize d Aud i de aler or auth orized
Aud i Serv ice Facility immedia tely to have t he
malfunct io n corrected .
Online roadside
assistance
Description
Applies to: veh icles with online roadside ass istance
You can request help if you are in an accident or
b reakdow n situation using on line roadside ass is ­
tance
1> . A roads ide assistance call is a comb ina­
tion of data transmission and a phone call. The
data transmission from your vehicle forwards im­ portant information to the A udi service cente r,
such as the veh icle and pos it io n data.
l ) Th e availab ili ty of th e services offered depe nds o n th e
country and may ch an ge over time.
204
· Calling online roadside ass istance
Applies to: vehicles with on line roadside assistance
The roadside assistance call can be made two
differ ent ways.
Fig. 188 Front headliner: roadside assista nce button
Calling roadside assistance manually
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.,. Press the bu tton @~ fig. 188. The LED in t he
but ton turns red. Ro adside ass istance is c alled.
.,. If you press the button @ by mista ke, then
press it again. Or
.,. Select and confirm
Cancel or End call in the In-
fotainment system.
Automat ic roadside assistance (Audi incident
assistance)
A minor accident is detected by the veh icle elec­
trical system. You have the option of select ing
betwee n
Call online roadside assistance or Make
emergency call .
.,. Select one of the options and confi rm it by
press ing the control knob.
@ Tips
If t he roadside assistance call is canceled due
to a poor connection, then the call m ust be
made again .

Navigation
Opening navigation
Applies to: vehicles with navigation system
The navigation system directs you to your desti­
nation, around traffic incidents and on alterna­
tive routes, if desired.
Fig. 189 Diagram : Ente r dest ination menu
.. Press the I NAV/MAPI button.
The
Enter destination menu is displayed after
opening navigation. The following information
can be displayed in the Infotainment system dis­
play:
(D I nput field for free text search 206
@ Home address . . . . . . . . . . . . . . . . 207
@ Last destinations . . . . . . . . . . . . . . 206
@ Stored favorites . . . . . . . . . . . . . . . 207
As soon as you select an entry from the list (de­
pending on the vehicle equipment), the corre­
sponding destination d isplays as a map preview*
@ r::!> fig . 189.
If
yo u have connec ted a ce ll phone to the MMI,
your di rectory contacts will also be listed if they
have navigation data assigned to them.
The
Favorites @¢ fig. 189 menu item as well as
the directory/contacts are only shown in the
En­
ter destination
menu if you have ente red one or
more characters using the input field.
Switching between destination entry and the
map :
-Press the I NAV /MAPI button repeated ly until
the map is displayed .
Or: select the left control
u ~ button > Switch to map.
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Navigation
A WARNING
--The demands of traffic require your full at-
tention. Always read the chapter
q page 156, Traffic safety information.
-Obey all traffic laws when driving.
- The route calculated by the navigation sys-
tem is a recommendation for reaching your
destination. Obey traffic lights, stopp ing re­
strictions, one-way streets, lane change re­
strictions, etc.
(D Note
- If the driving directions conflict with traffic
laws, obey the traffic laws.
- To reduce the risk of an accident, adjust the
volume of the navigation system so that sig­
nals from outside the veh icle, such as police
and f ire s irens, can be heard easily at all
times .
(i) Tips
- Snow and obstruct ions on the GPS antenna
or interference caused by trees and large
buildings can impair satell ite recept ion and
affect the system's ability to determine the
veh icle position. Several deactivated or mal­
functioning satellites can also interrupt GPS
reception and affect the system's ability to
determine the vehicle position.
- Because street names sometimes change,
the names stored in the MMI may in rare
cases differ from the actual street name.
205

Navig ation
Entering a destination
Free text search for destinations
Applies to: vehicles with navigation system
With the free te xt search, you can en ter th e navi­
gation destination data all at once in any order using th e MMI touch control pad* or the letter/
nu mber speller (for example, 20 Main St., Los
Angeles). Likewise, you can search for points of interest, contacts, previous destinations or fa ­
vorites to navigate to the desired address.
P ress the !NAV/MAP ! button repeatedly u ntil the
Enter de stination menu is d isplayed ¢ page 205,
fig. 189 .
.,. Push the cont rol knob up . The input field is d is­
played @¢
page 205, fig. 189.
-Ente r one or more search terms into the input
field .
- If avai lab le, confirm the input suggestion * to
complete the entry or a word suggestion *. See
¢ page 164, Letter/number speller .
-Turn the control knob to the right to change
t h e results list .
- Se lect and confirm a destination from the re -
su lts list .
- Se lect and confirm
Start route guidance .
The route displays as an ove rview in the map .
Route guidance is a lready act ive ..
Narrowing the search area
A ll countr ies/s tates are se lected a t th e fac to ry
for the free text search .
- Se lect t he right control bu tton >
Country /state
selection
i n the input field (D ¢ page 205,
fig. 189 .
-Se lec t th e coun try o r st ate( .) that shou ld be
searched for in the free text se arc h in orde r to
nar row the numbe r of res ults and increase the
search speed . The se lec ted entry in the coun ­
try/state se lection is stored .
Or: select All
countries / states .
@ Tips
-The MMI input su ggest io ns de pend on the
l ast navigated destinations.
206
- Up to 5 0 en tries can be stored in the last
destinations list.
- Additional informa tion on free tex t se arches
can be fo und under¢
page 165.
Loading the last destination
Appl ies to: vehicles with navigation system
Your last destinations are au tomatically stored
and can be loaded directly as a destination .
Requirement: a dest ina tion was a lready navig at­
ed to .
.,. Press the
I NAV/MAP! b utton repeatedly u nti l
t he
Enter destination me nu i s displayed
¢page 205 , fig. 189 .
Your last dest ination is listed d irectly in the Enter
destination
menu unde r th e home address and
i dentifie d wi th the symbo l@ ¢
page 20 5,
fig. 189 .
-Select and confirm one of the last des tinations
from t he lis t.
- Select and confirm
Start route guidance .
Deleting last dest inat ions
- Select one of the last destinations from the list .
- Select: r ight con trol b utton>
Delete destina-
tion
> Delete this last de stination or Delete all
last destinations.
The sele cte d desti nat io n or all last d est ina tions
i s/are de leted and no longer d isp layed in the
En­
ter destination
menu .
· Entering an address
Applies to: vehicles with navigat ion system
As an alternative to free text search, you can al­
so enter an address in stages .
.,. Press the I NAV/MAP! bu tt on repeatedly u nti l
t he
Enter destination me nu is displayed
¢page 205, fig . 189.
.,. Select: left control button > Enter address.
- Entering a destin ation u sing a country/state :
select and confi rm Count ry / State. Select and
confirm a country/state direct ly from the list . ..,_

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Or: search for a country/state using the input
field.
- Entering a d estinati on u sing the City/ ZIP
c o de :
select and confirm City /ZIP . Ente r a city
or a ZIP code .
Or: select and confirm a city from
the list.
- Select and confirm additional detai ls about the
destination such as
St reet , House number or
Dow nto wn.
- Destinati on ent ry using a street inter section* :
Requirement: you must ente r a street . Se lect
and confirm
Inte rsection . Select and confirm a
street d irectly from the list.
Or : search for a
street using the input field.
- Se le ct and confirm
S tart ro ut e guidance .
Setting a destination from the map
A pplies to: ve hicles with navigation system
A point on the mop con be used as the destina­
t ion.
~ Press the I NAV /MAPI button repeated ly until
th e map is displayed.
- Adju sting the scal e: turn the contro l knob to
the left or right.
- Activating cross hair s: p ress the cont rol knob.
T he crosshairs are shown on the map .
-Moving the cro ss hair s: move the crosshairs to
the dest ination using the MM I touch contro l
pad* ¢
page 161.
-Hiding the cro sshai rs: press the I BACKI button.
-Setting a s dest inat ion : press the control knob
when the crosshairs are shown . If necessary,
select and confirm
Add as stopo ver and then
Start route guidance.
Additional informati on about th e loca tion of
the cro sshair s:
when you select map content us ­
in g the crosshairs, a display of available informa­
tion appea rs (such as street name, address or
points of interest)@¢poge
215, fig. 196 .
Navigation
Setting a home address/favorite as the
destination
Applies to: vehicles wi th navigat ion syste m
You con quickly and easily start route guidance
to your home address using the home address
function. Favorites allow easier access to fre­
quently used destinations.
~ Press the I NAV/MAPI button repeatedly until
t he
Enter d estination men u is displayed
r::opage205, fig .189 .
Setting a home address as the destination
Requirement: a home address must be stored
¢page 213.
Your Home address is shown directly in the Ente r
d estination
menu @r::opage 205 , fig . 189 .
-Select: Home address > Sta rt route guidance .
S ett ing a favo rite as the destination
Requirement: a favorite must be s tored as a des­
t ination
r:o page 213.
- Enter at least the fi rst three letters of the de­
sired favo rit e in the free text sea rch input field.
The favo rites fo und are shown in the Infotain­
ment system display @ ¢
page 205, fig. 189 .
-Select and confirm the des ired entry.
- Select and confirm
Start route guidance .
(D Tips
-Additiona l settings for the home address
can be fo und under
r:o page 213 .
-Add itiona l settings for the favorites can be
found under
¢ page 213.
207

Navig ation
Transferring a destination from the directory
Applies to: vehicles with navigation system
You can navigate directly to destinations in the
directory.
F ig . 190 Po ssible directory /contacts
Req uir ement: an address with navigation data o r
a nav igat ion destination must a lready be as­
sig ned to a con tact
¢ page 213.
.,. Press t he I N AV/MAPI button repeated ly until
the
Enter de stination menu is d isplayed
"* page 205, fig . 189.
.,. Se lect : left cont rol button > Director y > a con-
tact.
The d irectory/contacts a re s hown in alphabetical
order and are marked w it h symbo ls to ind ic a te
the storage location :
(D Business address
@ Private address
@ Business destination
© Private dest inat io n
- Se lect and confirm a n address or a destinat ion.
When you have se lected a dest ination , the
r ou te g uidance can be started di rect ly.
- Check the address input again when select ing
an address.
- Then select and confirm
Start route guidan ce .
Addit ional directory f unctions in the navigation
system can be found under¢page213.
(D Tips
-Addresses that have been imported from
your cell phone into the MMI can a lso be
used as a dest ination.
208
- If a contact is g rayed out in the directory,
this contact has neither a destination nor an address assigned to them.
Point of interest search
App lies to: vehicles with navigat ion system
.,. Press the I NAV/MAP I button repeatedly until
the
Enter des tinat ion me nu is displayed
¢ page 205, fig . 189 .
.,. Select: left control button > Points of intere st.
- Changing the search area :
select and confirm
Search area and then a search area from the
list.
The following search categor ies are available:
Nearby : points of interest can be se lected from
different categories. The points of interest are
li sted starting from the immed iate vicin ity of the
vehicle up to a radius of app roximately 124
miles (200 km).
Along the route : points of interest along the
route can only be se lected dur ing active route
guidan ce. The points of interest are located di­
r ectly along or in the immediate vicin ity of the
ca lculated route . The points of interest can like ­
wise be selected from various catego ries . Fo r ex­
amp le, yo u can searc h for a hotel or pa rking lot
at the dest ina tion.
Near destination /Near stopover : points of inter­
est near a destination or a stopover can only be selected dur ing act ive ro ute guidance. The po ints
of i nteres t can likewise be sele cted from var ious
c a tego ries . Fo r example , you can sea rch for a ho­
te l o r par king lot at the dest inat ion .
In new city: select a cou ntry/state or sea rch in a
new city. En ter the name of the des ired ci ty.
Po ints of inte rest ca n be selec ted from vario us
catego ries. This funct ion a llows yo u to se arch for
po ints of interest in any city regard less of the ac ­
tive ro ute guidance or the vehicle position.
- Search for a point of intere st name in the se­
lected sear ch area :
enter the n ame of the point
of interest. ..,_