CHEVROLET SILVERADO 3500 2019 Owners Manual

2019 Silverado LD 1500 and Silverado 2500/3500
Silverado LD 1500 and Silverado 2500/3500Owner’s Manual
84161700 A
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chevrolet.ca (Canada)
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Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 33
Seats and Restraints . . . . . . . . . . . 55
Storage . . . . . . . . . . . . . . . . . . . . . . . 122
Instruments and Controls . . . . . . 126
Lighting . . . . . . . . . . . . . . . . . . . . . . . 171
Infotainment System . . . . . . . . . . 181
Climate Controls . . . . . . . . . . . . . . 216
Driving and Operating . . . . . . . . . 225
Vehicle Care . . . . . . . . . . . . . . . . . . 323
Service and Maintenance . . . . . 428
Technical Data . . . . . . . . . . . . . . . . 445
Customer Information . . . . . . . . . 449
Reporting Safety Defects . . . . . . 460
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 463
Connected Services . . . . . . . . . . . 471
Index . . . . . . . . . . . . . . . . . . . . 475

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem,
SILVERADO, and Z71 are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name“General
Motors of Canada Company” for
Chevrolet Motor Division wherever it
appears in this manual. This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner
’s manual.
If the vehicle has the Duramax
diesel engine, see the Duramax
diesel supplement for additional and
specific information on this engine.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Litho in U.S.A.
Part No. 84161700 A First Printing©2018 General Motors LLC. All Rights Reserved.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Introduction 3
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner ’s
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.” Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
u:
Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
B: Engine Coolant Temperature
_: Flame/Fire Prohibited
H:Flammable
[:Forward Collision Alert
+: Fuses
j:ISOFIX/LATCH System Child
Restraints
|: Lane Change Alert
@:Lane Departure Warning
A:Lane Keep Assist

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
4 Introduction
*:Malfunction Indicator Lamp
::Oil Pressure
X:Park Assist
~:Pedestrian Ahead Indicator
O:Power
7: Rear Cross Traffic Alert
I:Registered Technician
/:Remote Vehicle Start
>:Seat Belt Reminders
I: Side Blind Zone Alert
h:Start/Stop
7: Tire Pressure Monitor
d:StabiliTrak/Electronic Stability
Control (ESC)
a: Under Pressure
V:Vehicle Ahead Indicator

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
In Brief 5
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . . . 6
Initial Drive Information
Initial Drive Information . . . . . . . . . . 8
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . 9
Door Locks . . . . . . . . . . . . . . . . . . . . . 9
Windows . . . . . . . . . . . . . . . . . . . . . . . 10
Seat Adjustment . . . . . . . . . . . . . . . 11
Memory Features . . . . . . . . . . . . . . 13
Heated and Ventilated Seats . . . 14
Head Restraint Adjustment . . . . 14
Seat Belts . . . . . . . . . . . . . . . . . . . . . 14
Passenger Sensing System . . . 15
Mirror Adjustment . . . . . . . . . . . . . . 15
Steering Wheel Adjustment . . . . 17
Throttle and Brake Pedal Adjustment . . . . . . . . . . . . . . . . . . . 17
Interior Lighting . . . . . . . . . . . . . . . . 18
Exterior Lighting . . . . . . . . . . . . . . . 18
Windshield Wiper/Washer . . . . . . 19
Climate Controls . . . . . . . . . . . . . . . 20
Transmission . . . . . . . . . . . . . . . . . . 22
Four-Wheel Drive . . . . . . . . . . . . . . 23
Vehicle Features
Infotainment System . . . . . . . . . . . 24
Radio(s) . . . . . . . . . . . . . . . . . . . . . . . 24
Satellite Radio . . . . . . . . . . . . . . . . . 25
Portable Audio Devices . . . . . . . . 25
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 25
Steering Wheel Controls . . . . . . . 25
Cruise Control . . . . . . . . . . . . . . . . . 26
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 26
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . 27
Forward Automatic Braking (FAB) (1500 Series) . . . . . . . . . . 27
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . 27
Lane Keep Assist (LKA) . . . . . . . 28
Rear Vision Camera (RVC) . . . . 28
Park Assist . . . . . . . . . . . . . . . . . . . . 28
Power Outlets . . . . . . . . . . . . . . . . . 28
Universal Remote System . . . . . 29
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 29
Performance and Maintenance
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . 30
Tire Pressure Monitor . . . . . . . . . . 30
Fuel (Diesel) . . . . . . . . . . . . . . . . . . . 31
Fuel (Gasoline) . . . . . . . . . . . . . . . . 31
E85 or FlexFuel . . . . . . . . . . . . . . . . 31 Engine Oil Life System . . . . . . . . 31
Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . . . 32
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . 32

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
6 In Brief
Instrument Panel
Base Shown, Uplevel Similar

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
In Brief 7
1.Instrument Panel Illumination
Control 0178.
2. Integrated Trailer Brake Control (ITBC) System (If Equipped).
See Towing Equipment 0306.
3. Exterior Lamp Controls 0171.
Fog Lamps 0176 (If
Equipped).
4. Air Vents 0223.
5. Turn Signal Lever. See Turn
and Lane-Change Signals
0 175.
Windshield Wiper/Washer
0 128.
6. Favorite Switches (Out of View). See Steering Wheel
Controls 0127.
Volume Switches (Out of View).
See Steering Wheel Controls
0 127.
7. Instrument Cluster 0136.
8. Hazard Warning Flashers
0175.
9. Shift Lever. See Automatic
Transmission 0256. Tow/Haul Selector Button (If
Equipped). See
Tow/Haul
Mode 0261.
Range Selection Mode (If
Equipped). See Manual Mode
0 259.
10. Light Sensor. See Automatic
Headlamp System 0174.
11. Infotainment 0181.
12. Passenger Airbag On-Off Switch (If Equipped) (Out of
View). See Airbag On-Off
Switch 082.
13. Heated and Ventilated Front
Seats 063 (If Equipped).
14. Power Outlet 110/120 Volt Alternating Current (If
Equipped). See Power Outlets
0 130.
15. Power Outlets 0130 (If
Equipped).
16.
gTraction Control/Electronic
Stability Control 0273.
0Pedal Adjust Switch (If
Equipped). See Adjustable
Throttle and Brake Pedal
0 246.
{Exterior Cargo Lamps
0 177.
XPark Assist Button (If
Equipped). See Assistance
Systems for Parking or Backing
0 280.
ALane Keep Assist (LKA)
(1500 Series) 0287 (If
Equipped).
@Lane Departure Warning
(LDW) (2500/3500 Series)
0 286 (If Equipped).
5Hill Descent Control Switch
(If Equipped). See Hill Descent
Control (HDC) 0275.
qExhaust Brake Switch (If
Equipped). See “Exhaust
Brake” in the Duramax diesel
supplement.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
8 In Brief
gPower Take Off (PTO)
Switch (If Equipped). See the
Duramax diesel supplement.
Auxiliary Button (If Equipped).
See Add-On Electrical
Equipment 0318.
jPower Assist Steps 042 (If
Equipped).
17. Instrument Panel Storage
0122 (If Equipped).
18. Climate Control Systems (with
Heater Only) 0216 orClimate
Control Systems (with Air
Conditioning) 0218 (If
Equipped).
Dual Automatic Climate Control
System 0220 (If Equipped).
19. Parking Brake Release Handle (If Equipped). See Parking
Brake 0271.
20. Steering Wheel Controls 0127
(If Equipped).
Driver Information Center (DIC)
Controls (If Equipped). See
Driver Information Center
(DIC) (Base Level) 0154 or
Driver Information Center (DIC)
(Uplevel) 0156.
21. Hood Release. See Hood
0 326.
22. Horn 0128.
23. Steering Wheel Adjustment
0127 (Out of View).
24. Cruise Control 0276.
Heated Steering Wheel 0128
(If Equipped).
Forward Collision Alert (FCA)
System 0282 (If Equipped).
25. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp 0146.
26. Parking Brake 0271.
27. Electronic Transfer Case Knob (If Equipped). See Four-Wheel
Drive 0262.
Card Holder (If Equipped). See
Instrument Panel Storage
0 122.
Initial Drive
Information
This section provides a brief
overview about some of the
important features that may or may
not be on your specific vehicle.
For more detailed information, refer
to each of the features which can be
found later in this owner ’s manual.
Remote Keyless Entry
(RKE) System
The Remote Keyless Entry (RKE)
transmitter functions may work from
up to 60 m (197 ft) away from the
vehicle.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
In Brief 9
K:Press to unlock the driver door.
Press
Kagain within three seconds
to unlock all remaining doors and
the tailgate, if equipped.
Q: Press to lock all doors and the
tailgate. Lock and unlock feedback
can be personalized. See Vehicle
Personalization 0160.
7:Press and release one time to
initiate vehicle locator. Press
7and
hold for at least three seconds to
sound the panic alarm. Press
7
again to cancel the panic alarm. See
Keys 033 and Remote Keyless
Entry (RKE) System Operation 036.
Remote Vehicle Start
If equipped, the engine can be
started from outside of the vehicle.
Starting the Vehicle
1. Press and releaseQon the
RKE transmitter.
2. Immediately press and hold
/
for at least four seconds or until
the turn signal lamps flash.
Start the vehicle normally after
entering.
When the vehicle starts, the parking
lamps will turn on.
Remote start can be extended.
Canceling a Remote Start
To cancel a remote start, do one of
the following:
. Press and hold
/until the
parking lamps turn off.
. Turn on the hazard warning
flashers. .
Turn the vehicle on and then off.
See Remote Vehicle Start 038.
Door Locks
There are several ways to lock and
unlock the vehicle.
From outside, use the Remote
Keyless Entry (RKE) transmitter or
the key in the driver door.
From inside, use the power door
locks or push down or pull up on the
manual door locks.
From inside, pull the door handle
once to unlock the door. Pull again
to open the door.