remote start FORD MUSTANG MACH E 2023 User Guide
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ADJUSTING THE STEERING
WHEEL
Adjusting the Steering Wheel
WARNING: Do not adjust thesteering wheel when your vehicle ismoving.
Note: Make sure that you are sitting in thecorrect position.
1.Unlock the steering column.
2.Adjust the steering wheel to theposition you prefer.
3.Lock the steering column.
HORN
Press on the center of thesteering wheel near the horn iconto activate the horn.
SWITCHING THE HEATED
STEERING WHEEL ON AND OFF
To activate the heated steeringwheel, press the button on thetouchscreen near the climatecontrols. The button illuminates when theheated steering wheel is on. To turn it off,press the heated steering wheel buttonagain.
Note:The engine must be running to usethe heated steering wheel.
Note:A sensor regulates the temperatureof the steering wheel.
Note:Depending on the remote startsettings, the heated steering wheel mayremain on after remote starting your vehicle.It may also turn on when you start yourvehicle if it was on the last time the enginewas switched off.
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OPENING AND CLOSING THE
WINDOWS
WARNING: Do not leave childrenunattended in your vehicle and do notlet them play with the power windows.Failure to follow this instruction couldresult in personal injury.
WARNING: When closing thepower windows, verify they are free ofobstruction and make sure that childrenand pets are not in the proximity of thewindow openings.
Press the window control switchto open the window. Lift thewindow control switch to closethe window.
Note:The power windows operate with theignition on, and for several minutes after youswitch the ignition off or until you open afront door.
To reduce wind noise or pulsing noise whenone window is open, slightly open theopposite window.
One-Touch Open
Fully press the window control switch andrelease it. Press again or lift it to stop thewindow.
One-Touch Close
Fully lift the window control switch andrelease it. Press again or lift it to stop thewindow.
Resetting One-Touch Close
Carry out all steps within 30 seconds ofstarting the sequence.
1.Close the window.
2.Press and hold the window controlswitch until the window is fully open.Keep the window control switchpressed for a few seconds.
3.Lift and hold the window control switchuntil the window is fully closed. Keepthe window control switch held for afew seconds.
4.Press and hold the window controlswitch until the window is fully open.Keep the window control switchpressed for a few seconds.
5.Lift and hold the window control switchuntil the window is fully closed. Keepthe window control switch held for afew seconds.
Note:Repeat the procedure if the windowdoes not close when you use one-touch.
GLOBAL OPENING AND
CLOSING
WHAT IS GLOBAL OPENING ANDCLOSING
You can use the remote control to openthe windows with the ignition off.
USING GLOBAL OPENING
1.Press and release the unlock button onthe remote control.
2.Press and hold the unlock button onthe remote control.
3.Release the button when the windowsstart to open.
Press the lock or the unlock button on theremote control to stop global opening.
Note:You can use global opening for ashort period of time when you unlock yourvehicle using the remote control.
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SWITCHING GLOBAL OPENING ONAND OFF
1.
Press the button on thetouchscreen.
2.Press Vehicle.
3.Press Windows.
4.Switch Remote Open on or off.
USING GLOBAL CLOSING
WARNING: When closing thepower windows, verify they are free ofobstruction and make sure that childrenand pets are not in the proximity of thewindow openings.
1.Press and hold the lock button on theremote control.
2.Release the button when the windowsstart to close.
Press the lock or the unlock button on theremote control to stop global closing.
Note:Bounce-back is on during globalclosing. See What Is WindowBounce-Back (page 120).
SWITCHING GLOBAL CLOSING ONAND OFF
1.
Press the button on thetouchscreen.
2.Press Vehicle.
3.Press Windows.
4.Switch Remote Close on or off.
WINDOW BOUNCE-BACK
WHAT IS WINDOW BOUNCE-BACK
The window stops and reverses if it detectsan obstruction when closing.
OVERRIDING WINDOW BOUNCE-BACK
WARNING: If you overridebounce-back, the window does notreverse if it detects an obstacle. Takecare when closing the windows to avoidpersonal injury or damage to yourvehicle.
1.Close the window until it reaches thepoint of resistance and let it reverse.
2.Lift and hold the window control switchwithin two seconds to overridebounce-back and close the window.Bounce-back is now disabled and youcan close the window manually.
Note:The window goes past the point ofresistance and you can fully close it.
Note:If the window does not close, haveyour vehicle checked as soon as possible.
LOCKING THE REAR WINDOW
CONTROLS
When the rear window lock/child safetylock switch is engaged, the windowswitches mounted on the rear door panelsare deactivated.
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WHAT IS REMOTE START
The system allows you to remotely startyour vehicle and to adjust the interiortemperature according to the settings thatyou chose.
Note:If your vehicle is plugged in during theremote start operation, it will draw powerfrom the power source and not the vehicle'sbattery.
REMOTE START
PRECAUTIONS
WARNING: Do not keep electricaldevices plugged in the power pointwhenever the device is not in use. Powerpoints power up during remote start.
REMOTE START LIMITATIONS
Remote start does not work under thefollowing conditions:
•The alarm horn is sounding.
•The hood is open.
•The vehicle is not in park (P).
•The vehicle is on.
•Remote start has been disabled in thetouchscreen.
•The high voltage or 12 volt battery isbelow the minimum operating voltage.
Note:To use remote start with the FordPass, enable the modem. See ConnectingFordPass to the Modem (page 372). To useremote start with Phone as a Key, enablethe modem and set up Phone As A Key. SeeProgramming Your Phone (page 72).
ENABLING REMOTE START
1.
Press the button on thetouchscreen.
2.Press Vehicle.
3.Press Remote Start Setup.
4.Switch Remote Start on or off.
Note:To remote start with FordPass orPhone as a Key, make sure that the modemis enabled and Phone as a Key is setup. SeeEnabling and Disabling the Modem (page372). See Programming Your Phone (page72).
REMOTELY STARTING AND
STOPPING THE VEHICLE
Remotely Starting the Vehicle
Using your FordPass app, press and holdthe start button.
Note:You can also use the phone as a keyto start the vehicle.
•The direction indicators flash twice.
•The parking lamps turn on when thevehicle is running.
•The horn sounds if the system fails tostart.
•All other vehicle systems remain offwhen you have remotely started thevehicle.
•The vehicle remains secured when youhave remotely started the vehicle. Avalid key must be inside your vehicle toswitch the vehicle on and drive yourvehicle.
Remotely Stopping the Vehicle
Using your FordPass app, press the remotestop button.
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Note:You can also use the phone as a keyto stop the vehicle.
EXTENDING THE REMOTE
START DURATION
Using your FordPass app, press the buttonshowing addition time.
Note:You can also use phone as a key toextend the remote start duration.
If the duration is set to 15 minutes, theduration extends by another 15 minutes.This provides a total of 30 minutes.
Note:Remote start can only be extendedonce.
Note:A maximum of two remote starts, orone remote start with an extension, areallowed. To reset the restart procedureswitch the vehicle to on, then to off.
REMOTE START SETTINGS
To access the settings menu:
1.
Press the button on thetouchscreen.
2.Press Vehicle.
3.Press Remote Start Setup.
Switching Climate Control AutoMode On and Off
1.Press Auto or Last settings.
Note:If you switch the auto mode on, thesystem attempts to heat or cool the interiorto 72°F (22°C). When you switch the vehicleon, the climate control system returns tothe last used settings.
Note:If you switch the last settings on, thesystem remembers the last used settings.
Heated Seat Settings (If Equipped)
1.Press Seats.
2.Press Auto or Off.
Note:If you switch the heated seat settingson, the heated seats turn on during coldweather.
Heated Steering Wheel Settings (If
Equipped)
1.Press Seats and Steering Wheel.
2.Press Auto or Off.
Note:If you switch the heated steeringwheel settings on, the heated steering wheelturns on during cold weather.
Remote Start Duration
1.Press Duration.
2.Press the duration you prefer.
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HEATED SEATS (IF EQUIPPED)
HEATED SEAT PRECAUTIONS
WARNING: Use caution when usingthe heated seat if you are unable to feelpain to your skin because of advancedage, chronic illness, diabetes, spinal cordinjury, medication, alcohol use,exhaustion or other physical conditions.The heated seat could cause burns evenat low temperatures, especially if usedfor long periods of time. Failure to followthis instruction could result in personalinjury.
WARNING: Do not poke sharpobjects into the seat cushion or seatbackrest. This could damage the heatedseat element and cause it to overheat.Failure to follow this instruction couldresult in personal injury.
WARNING: Do not place anythingon the seat that blocks the heat, forexample a seat cover or a cushion. Thiscould cause the seat to overheat. Failureto follow this instruction could result inpersonal injury.
Do not:
•Place heavy objects on the seat.
•Operate the heated seat if water or anyother liquid spills on the seat. Allow theseat to dry.
SWITCHING THE HEATED SEATSON AND OFF
The vehicle must be on to use this feature.
Press the heated seat symbol, then selectyour preferred heat level or off. The moreindicators that display, the warmer thetemperature of the seat.
Note:Based on your remote start settings,the heated seats may remain on after youremote start your vehicle. The heated seatsmay also turn on when you start your vehicleif they were on when you switched yourvehicle off.
Automatic Heated Seats (If Equipped)
When you switch on the auto setting, theheated seats switch on to match yourclimate control setting.
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To program your in-vehicle HomeLinkfunction button with your handheldtransmitter:
1.With your vehicle parked outside of thegarage, switch your vehicle on, but donot start your vehicle.
2.Press and release one of the threeHomeLink function buttons that youwould like to program.
Note:The indicator should begin to flash.If the indicator does not flash, press andhold the function button for 20 seconds untilthe indicator begins to flash.
3.Hold your handheld garage doortransmitter 1–3 in (2–8 cm) away fromthe HomeLink button you want toprogram.
4.Press and hold the handheldtransmitter button you want toprogram while watching the indicatoron HomeLink. Continue to hold thehandheld button until the HomeLinkindicator flashes rapidly or iscontinuously on.
Note:You may need to use a differentmethod if you live in Canada or havedifficulties programming your gate operatoror garage door opener.
5.Press and hold the HomeLink buttonyou programmed for two seconds, thenrelease. You may need to do this twiceto activate the door.
Note:If the indicator stays on, theprogramming is complete.
Note:If the HomeLink indicator flashesrapidly, repeat Step 5.
Note:If your device still does not operate,you must program your garage door.
6.To program additional buttons, repeatSteps 1–4.
Note:Make sure you keep the originalremote control transmitter for use in othervehicles as well as for future systemprogramming.
Programming the Garage DoorOpener to your Garage DoorOpener Motor
Note:Make sure that the garage door andsecurity device are free from obstructionwhen you are programming. Do not programthe system with the vehicle in the garage.
1.Press the learn button on the garagedoor opener motor and then you have30 seconds to complete the next twosteps.
2.Return to your vehicle.
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STARTING AND POWERING
OFF PRECAUTIONS
•The system may not function if theremote control is close to metalobjects or electronic devices, such askeys or a cell phone.
•A valid remote control must be insideyour vehicle to switch the power on andstart your vehicle.
•Remote controls left inside your vehiclewhen locked are disabled. A messagemay appear in the information displayindicating that there is no key detectedwhen you try to start your vehicle.Press the unlock button on the remotecontrol to enable it, and then start yourvehicle.
•Make sure all occupants fasten theirseat belt.
•Make sure the headlamps andelectrical accessories are off.
•Make sure the parking brake is on.
•Make sure the vehicle is in park (P).
STARTING THE VEHICLE
1.Fully press the brake pedal.
Note:Do not touch the accelerator pedal.
2.Press the push button start.
You can also start your vehicle using ValetMode or a Backup Start Passcode. SeePhone as a Key (page 72).
POWERING OFF
WARNING: Do not switch off yourvehicle when it is moving. This results ina significant decrease in braking andsteering assistance. If the vehicle isswitched off, some electrical circuits, forexample airbags, could also turn off.Failure to follow this instruction couldresult in the loss of control of yourvehicle, personal injury or death.
Note:If you unintentionally switch yourvehicle off, shift into neutral (N) and restartyour vehicle.
When your vehicle is not moving and isstarted, or the power is in accessory mode,press and release the push button startwithout pressing the brake pedal. Thisshuts off the vehicle and all electricalaccessories.
When your vehicle is moving, press thepush button start three times within twoseconds, or press and hold for at least onesecond. Shift into neutral (N) and use thebrakes to bring your vehicle to a safe stop.When your vehicle comes to a completestop, shift into park (P).
RESTARTING THE VEHICLE
AFTER POWERING OFF
Fast Restart
The fast restart feature allows you torestart your vehicle within 10 seconds ofswitching it off, even if it does not detecta valid remote control.
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Within 10 seconds of switching your vehicleoff, press the brake pedal and press thepush button start. After 10 seconds, youcan no longer start your vehicle if it doesnot detect a valid remote control.
Once your vehicle starts, it remains on untilyou press the push button start, even if itdoes not detect a valid remote control.
If you open and close a door while yourvehicle is on, the system searches for avalid remote control. You cannot start yourvehicle if the system does not detect avalid remote control within 10 seconds.
ACCESSING THE PASSIVE KEY
BACKUP POSITION
If you are unable to start your vehicle,follow the steps below.
1.Open the floor console storagecompartment lid.
2.Place the remote control in the slot asshown with the buttons facing upward.
3.With the remote control in this position,press the brake pedal, then press thepush button start to switch the poweron and start your vehicle.
STARTING AND POWERING
OFF – TROUBLESHOOTING
STARTING AND POWERING OFF– FREQUENTLY ASKEDQUESTIONS
Why does the vehicle not start?
The system does not function if theremote control frequencies arejammed, or if the remote controlbattery has no charge. See Accessingthe Passive Key Backup Position(page 165).
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ACTIONMODEREDBLUEAMBER
If your warrantyhas expired, youcan order areplacementfrom your Forddealer.
Potential shockhazard - immedi-ately turn offcircuit breakerfor the outletwithin home.Discontinue use.Contact usabout obtaininga replacement.
GROUNDLEAKAGEFAULT;Electricalcurrent isleaking througha potentiallyunsafe path.
PULSINGOFFOFF
Note:When plugging into an unfamiliarwall outlet, let the vehicle charge for severalminutes before leaving it unattended. Thered indicator will illuminate if not charging.The unit will turn off if breaker orinfrastructure ground fault circuit interrupter(GFCI) is tripped. You can view vehiclecharging status remotely via the Ford PassApp.
Mobile Power Cord Auto-Restart
Auto-restart helps to make sure that yourvehicle will be charged and ready for usewhen needed. A charge could beinterrupted if errors are detected. Chargingresumes once the error is no longerdetected. The red indicator illuminatesduring an error condition.
The exception to the immediateauto-restart is when the interruption is dueto a charger ground fault circuit interrupter(GFCI) event. The charger attempts torestart 15 minutes after a ground faultcircuit interrupter (GFCI) event. After thefourth attempt to restart, the charger shutsdown and the red indicator stays on.
If the fault persists, do not continue to tryto charge your vehicle. Contact yourauthorized dealer.
MOVING AND STORAGEINSTRUCTIONS
Make sure you wrap the mobile power cordafter charging. Store the mobile powercord in the storage bag supplied with themobile power cord.
When charging is complete, replace themobile power cord in the rear luggagecompartment, under the load floor.
Note:Do not hold the mobile power cordby the power cable. Hold the complete unitand carefully place back in the storage bag.
Note:To remove the connector, firmlygrasp the connector by the cable or plugand pull away from the control box.
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