phone MERCEDES-BENZ A-CLASS HATCHBACK 2018 Service Manual

#
Select Change PIN. #
Set a new PIN.
Ac tivating PIN pr otection for data export #
Select Protect data export .
Ac tivate or deacti vate the function.
Un blocking the PIN via the Mercedes me por‐
tal
If th e PIN has been entered incor rectly three
times, the PIN will be bloc ked. You can ha ve a
single-use password sent to you via the
Mercedes me connect online por talto reset the
PIN pr otection. #
Select Unblock PIN. #
Ente rth e single-use password.
PIN pr otection is reset, and you can set a
new PIN. Software upda
teInformation on software upda
tes
A software upda teconsi sts of thre esteps:
R Downloading or copying of the data requ ired
fo r ins tallation R
Installation of the update
R Activation of the update byrestarting the
sy stem
The multimedia sy stem pr ovides a message
when an update is available.
Depending on the source, you can per form vari‐
ous updates:
Software updates Source of
the
update Up
date type
Interne tN avigation map, sys‐
te m updates, Digital
Owner's Manual
External storage
medium, e.g. USB
fl ash drive Na
vigation maps %
Installation can take several minutes and
cancellation is not possible. If you do not
ins tallth e software updates then thest atus
of your vehicle will not be up-to-date. During
th e ins tallation, individual functions or con‐ trol elements are not
available or on lyavaila‐
ble toa limited deg ree.
Ad vantages of updating software
Software updates ensure your vehicle's tech nol‐
ogy is al ways up-to-date.
In order toimpr oveth equ ality of our services
yo u will recei vefuture updates foryo ur multime‐
dia sy stem, the Mercedes me connect services
and your vehicle's communication module.
These will con veniently be sent to you via the
mobile phone connection in your vehicle and, in
many cases, ins talled automaticall y.Yo u can
monitor thest atus of your updates at any time
on the Mercedes me por tal and find information
about po tential inno vations.
Yo ur advantages at a glance:
R con veniently recei vesoftware update s via
th e mobile phone network
R impr ovesth equ ality and availability of
Mercedes me connect services
R keeps your multimedia sy stem and communi‐
cation module up-to-date 318
MBUX multimedia sy stem

If all
requ irements are met, the update will be
ins talled. The multimedia sy stem cann otbe
operated while the update is being ins talled and
ve hicle functions are restricted.
If er rors should occur during the ins tallation, the
multimedia sy stem automatically attem ptsto
re store the pr evious version. If restoration of the
pr ev ious version is not possible, a symbol
appears on the media displa y.Please consult a
qu alified specialist workshop toresolve the
problem. Re
setting the multimedia sy stem (reset func‐
tion) Multimedia sy
stem:
, © .
Settings .
System .
Reset
Pe rsonal data is dele ted, forex ample:
R Station presets
R Connec ted mobile phones
R individual user profiles
% The guest profile is reset when the settings
are restored tothefa ctory settings. A prom
ptappears again asking whe ther you
re ally wish toreset. #
Select Yes.
The multimedia sy stem is reset tothefa ctory
settings. If you ha veset a PIN foryo ur sys‐
te m, this will also be reset. Fi
t & Healthy Setting ENE
RGIZING seat kinetics Re
quirements:
R These functions are available on lyfor fully
electric seats with a memory function.
Multimedia sy stem:
, © .
Comfort .
Seat comfort #
Select Seat kinetics .
ENERG IZING seat kinetics can support back
health bychanging the seat position during driv‐
ing. The muscles and joints are repeatedly
st re ssed and relie vedby means of minor mo ve‐
ments of the cushion and backrest. St
arting seat kinetics #
Select Ìforth e desired seat. #
The programme runs forth e set duration.
Configuring seat kinetics #
Select Zforth e desired seat. #
Select Backrest orBackrest and seat sur-
face. #
Select the desired setting.
Ve hicles with a multicontour seat:
In addition tothe seat backrest and seat cush‐
ion, the lumbar function can be activated forthe
function. #
Switch Including lumbar on or off.
Setting duration #
Select Zforth ere qu ired seat.
The following run times are available:
R Short (16 minutes)
R Medium (32 minutes)
R Long (96 minutes) 320
MBUX multimedia sy stem

re
cognition 6in input line 2. The entries
can be made in any order.
During destination entr y,suggestions are
of fere d in 3bythe multimedia sy stem. Des‐
tination selection take s place in list 3or
with a.
If th e multimedia sy stem is equipped with a
small displa y,calling up li st3 is car ried out
using a list symbol at theto pright.
The following ent ries can be made, forex am‐
ple:
R City, stre et, house number
R Street, city
R Postcode
R POI name
R POI catego ries, e.g. Filling station
R Town, POI name
R Telephone number, if this is available for
th e POI
R Contact name Example of
quick address ent ry:
R Ifyo u are sear ching forKö nigsstraße in
St utt gart,fo rex ample, you can en ter
ST UT and KÖN.
R Ifyo u are sear ching for a POI in theUn i‐
te d Kingdom, forex ample, you can en ter
THE SHARD.
If yo uwo uld like totry out bo thexamples,
yo u may also need tochange the count ry. #
Alternati vely, use voice input 8. #
Toswitch tohandwriting recognition:
select 6. #
Write thech aracter on theto uchpad. The let‐
te rs can be written next toeach other or
abo veeach other (→ page 303). #
Toreturn toentry using theke yboard:
select _.
or #
Press theto uchpad. #
Todel ete an entr y:select 4.
The characters are dele ted individually.
or #
Ifch aracters ha vebeen entered in 2, select
£ nexttothe input line.
The comple teentry is dele ted. #
Toswitch toupper-case or lo wer-case let‐
ters :select B. #
Toswitch todigits, special characters
and symbols: selectA.
123 changes toABC.
Displ ayB changes to#+=. #
Select Band switch toadditional special
ch aracters. #
Toenter a space: select7. #
Toset the language: select9. #
Select the language.
% This function is useful for countries in which
se veralch aracter sets are suppo rted. An
ex ample is Russia, which uses Cyrillic and
Latin characters. #
Tochange the count ry:select country indi‐
cator 1. #
Enter the count ryindicator, e.g. Ffo rFr ance.
The list is filtered. 328
MBUX multimedia sy stem

Editing personal POI categories
#
Select a personal POI category from the list
s.
A menu opens. #
Tochange a name: selectChange name. #
Enter the name. #
Select a. #
Tochange a symbol: selectChange icon. #
Select a symbol. #
Todel ete a personal POI categor y:select
Delete. #
Select Yes.
Configuring categories forqu ick- access
Yo u can configure the categories forqu ick-
access.
If yo u calculate thero ute, forex ample, thefirst
th re e categories can be selected as symbols. #
Select All categories. #
Select the category and the sub-category (if
av ailable). #
Select forß.
f addsthe categor y.
ß remo vesth e categor y. #
If all available quick- access positions are full,
select the category tobe replaced.
Selecting a contact for destination entry
Re quirements:
R A mobile phone is connec tedto the multime‐
dia sy stem (→ page 369).
Multimedia sy stem:
, © .
Navigation .
ª Where
to? .
CONTACTS
Using the contact list #
Select a con tact.
The contact de tails are displa yed. #
Select the address.
Using sear chentry #
Enter a name or telephone number, forex am‐
ple, into the sear chfield. #
Select a. #
Select the conta ct. #
Select the address.
The destination address is shown. The route
can be calculated.
% Route guidance toa con tact address is relia‐
ble in thefo llowing cases:
R the conta ct address is compl ete.
R the conta ct datamatches the map data
in the digital map.
Entering geo-coordina tes
Multimedia sy stem:
, © .
Navigation .
ª Where
to? .
GEO-COORDINATES #
Select Latitude orLongitude. #
Select geo-coordinates as latitude and longi‐
tude coordinates in degrees, minutes and
seconds. Todo this swipe up or down
re spectivel y.
The map sho ws the position. #
Confirm the entry witha. #
Toset the destination: select¥or¦. #
Calculate thero ute (→ page 333). MBUX multimedia sy
stem 331

1
¥ Noroute yet
¦ Aro ute has been mapped #
Select ¥.
The route tothe destination is calculated.
The map sho ws thero ute. Route guidance
th en begins.
or #
Select ¦.
If a route is already mapped, a prom ptis
shown. #
Select Set as intermediate dest..
The selec ted destination address is set as
th e next intermediate destination. Route
guidance begins.
If th ere are already four intermediate destina‐
tions, the multimedia sy stem asks whe ther
intermediate destination 4 should be dele ted.
Confirm the prom ptwith Yes.
or #
Select Start new route guidance.
The selec ted destination address is set as a
new destination. The pr evious destination
and the intermediate destinations are
dele ted. Ro ute guidance tothe new destina‐
tion begins.
Sear ching for POIs in the vicinity of the des‐
tination shown
% The POI symbols totheright of POIs in the
vicinity showthefirs tth re e categories for
qu ick- access. You can configure these cate‐
gories (→ page 329). #
Select a POI symbol.
The sear chresults are displa yed. #
Select a POI.
The destination address is shown. The route
can be calculated.
or #
Select POIs in the vicinity r. #
Sea rch using categories, enter a sear chentry
or sear chfor a personal POI (→ page 329). #
Select a POI.
The destination addre ss is shown. Theroute
can be calculated.
Other menu functions #
Tosave the destination: selectf. #
Select an option.
The following options are available:
R Save in "Previous destinations"
R Save as favourite
R Save as "Home"
R Save as "Work" #
Tocall the destination: if atelephone num‐
ber is available, select Call. 334
MBUX multimedia sy stem

#
Toshare the destination using NFC or QR
code: select Share via NFC or QR code .#
Hold the NFC area of the mobile phone (see
manufacturer's operating instructions) on the
mat or place the mobile phone on it
(→ page 372).
or #
Hold the mobile phone near tothe multime‐
dia sy stem and scan the QR code. #
Tocall up an Internet address: if aweb
address is available, select www. #
Toshow on the map: selectDisplay on the
map .
Selecting a route type
Multimedia sy stem:
, © .
Naviga-
tion .
Z .
Advanced .
Route #
Select thero ute type.
If no route has been created, the next route
is calculated on the basis of the new route
type. If a
route has already been created, thero ute
is calculated on the basis of the new route
type.
The following route types are available:
R Fast
Aro ute with a quick journey time is calcula‐
te d.
R Short
Aro ute with a sho rtdriving dis tance is calcu‐
la te d.
R Eco
An economical route is calculated. The jour‐
ney time may be som ewhat longer than for
qu icke rro utes.
R Trailer
The option is available if a trailer has been
coupled with theve hicle.
A prom ptis shown in the multimedia sy stem.
Confirm the prom pt.
The route is optimised for trailer operation. Fo
r these route types you can select thefo l‐
lowing dynamic route guidance options: #
Select Dynamic route guidance r. #
Select Automatic, After asking orOff.
Explanation of the options:
R Automatic
The route is calculated with the cur rently set
ro ute type.
Tr af fic messages via Live Traf fic Information
or FM RDS-TMC are take n into account
(→ page 349).
Live Traf fic Information and FM RDS-TMC are
not available in all countries.
R After asking
A prom ptappears when a new route is de tec‐
te d with a shor ter journey time based on traf‐
fi c re ports. You can continue touse the cur‐
re nt route or use the dynamic route ins tead
(→ page 336).
R Off
No tr affic re ports are take n into account for
th ero ute. MBUX multimedia sy
stem 335

The
route can include up tofour intermediate
destinations. #
Select a destination or an intermediate desti‐
nation.
The following information is displa yed:
R Remaining driving dis tance
R Time of ar rival
R Remaining journey time
R Name, destination addre ss
R Phone number (if available)
R Web address (if available)
Planning routes
Multimedia sy stem:
, © .
Navigation .
¡ .
Route
overview #
Select Set intermediate destination. #
Ente rth e intermediate destination as a POI
or address, forex ample (→ page 326). #
Select the intermediate destination.
Af ter selection of an intermedia tedestina‐
tion, thero ute overview is shown again. #
Calculate thero ute with intermediate desti‐
nations(→ page 338)
% Ifth ere are already four intermediate desti‐
nations, dele tean intermediate destination
(→ page 338).
Editing a route with intermediate destina‐
tions
Multimedia sy stem:
, © .
Navigation .
¡ .
Route
overview #
Tochange the sequence of destinations:
select Vfor a destination.
A menu opens. #
Select Move.
ø is highlighted. #
Movethe intermediate destination or the
destination with 4ors tothe desired
position. #
Tap on ø. #
Todel ete a destination: selectVfor an
intermedia tedestination or destination. #
Select Delete.
The destination is dele ted.
Calculating a route with intermediate desti‐
nations
Re quirements:
R The destination and at least one intermediate
destination ha vebeen entered.
Multimedia sy stem:
, © .
Navigation .
¡ .
Route
overview #
Select Start route guidance.
or #
Ifth ero ute has been edited, select To Navi-
gation G. #
Con firm the prom ptwith Yes.
The route is calculated. Route guidance
begins. 338
MBUX multimedia sy stem

When an intermediate destination has been
re ached, you will see the intermediate destina‐
tion flag with the number of your Î inter‐
mediate destination. Route guidance is contin‐
ued.
Swit ching navigation announcements on/off #
Toswitch off: turnthevo lume control on
th esteering wheel or next totheto uchpad
during a navigation announcement
(→ page 301).
The Spoken driving recommendations have
been deactivated. message appears.
or #
Show the navigation menu (→ page 324).#
Select !.
The symbol changes to# . #
Toactivate: select#.
The cur rent navigation announcement is
pl ay ed.
The symbol changes to! .
% This function can be added and called up
from thefa vo urites within the navigation cat‐
egor y. Switching navigation announcements on/off
during a phone call #
Press the© button on thesteering wheel
or on theto uchpad.
or #
Tap on © inthe media displa y. #
Select Settings . #
Select System . #
Select Audio. #
Select Navigation and traffic announce-
ments . #
Switch Driving recommendations during call
on or off.
When the option is switched on, the display
button is activated. #
Tolea vethe menu: selectq. Ad
justing the volume of navigation
announcements
Multimedia sy stem:
, © .
Settings .
Sys-
tem .
Audio .
Navigation and traffic
announcements #
Select Driving recommendation vol. . #
Set thevo lume. #
Tolea vethe menu: selectq.
Ro ute guidance is active #
Turn thevo lume control on thesteering
wheel or next totheto uchpad during a navi‐
ga tion announcement.
Switching audio fadeout on or off during nav‐
igation announcements #
Press the© button on thesteering wheel
or on theto uchpad.
or #
Tap on © inthe media displa y. #
Select Settings . #
Select System . 346
MBUX multimedia sy stem

#
Toreturn tothe navigation map: tapon
G.
or #
Press theG button on theTo uch Control
or on theto uchpad.
Swit ching the traf fic information display on
Multimedia sy stem:
, © .
Navigation .
Z #
Activate Traffic.
The display button is acti vated.
Ac tivating Incidents, Free Flow and Delay #
Select Advanced. #
Select View. #
Select Map elements. #
IntheTRAFFIC category,activate theTraffic
incidents, Free-flowing traffic andDelay
entri es.
The display buttons are activated.
If tra ffic information has been recei ved, then
tra ffic incidents such as roadwor ks,ro ad bloc
ks, local area reports (e.g. fog) and warn‐
ing messages are displa yed.
The tra ffic delay is displa yedfo rth e cur rent
ro ute. Traf fic del ays lasting one minute or
longer are take n into conside ration.
Showing local area messages
Multimedia sy stem:
, © .
Navigation .
¡ .
Traffic #
Select Area messages.
Local area messages are shown, forex ample
fo g or heavy rain. #
Select a local area message.
The de tails are displa yed. Car-to-X-Communication
Car-to-X-Communication
overview
The following requ irements apply for using Car-
to -X-Communication:
R The vehicle is equipped with a multimedia
sy stem featuring navigation and a communi‐
cation module with an activated, integ rated
SIM card. R
Car-to -X-Communication is acti vated.
% Car-to-X-Communication is available in
selec ted count ries.
The communication module automatically es tab‐
lishes an Internet connection once the ignition is
switched on. If there are any hazard warnings,
th ey will be pr ovided shortly thereaf ter.Depend‐
ing on the mobile phone connection, the pr ovi‐
sion take s place from within a second up to
about a minute.
Benefits of Car-to-X-Communication:
R Hazards are recognised au tomatical lyin the
bac kground bytheve hicle or may be repor‐
te dby the driver. These are then sent tovehi‐
cles with Car-to-X-Communication in the
immediate vicinity.
R Ifav ailable, cur rent de tails relating tohazard
spots near theve hicle's cur rent position are
re cei ved.
This gives you suf ficient time toadapt your
driving style to the traf fic conditions.
The use of Ca r-to -X-Communication requ ires the
re gular transmission of vehicle data toDaimler MBUX multimedia sy
stem 353

Multimedia sy
stem:
, © .
Navigation #
Tap on jinthe map. #
Select a parking option.
The following information is displa yed (if
av ailable):
R Destination address, dis tance from cur‐
re nt vehicle position and ar riva l time
R Information on the multi-s torey car
park/car park
Fo rex ample, opening times, parking
ch arge s, cur rent occupancy, maximum
pa rking time, maximum access height .
The maximum access height shown by
th e parking service does not replace the
need for obser vation of the actual cir‐
cums tances.
R Available payment options (Mercedes
pa y,coins, bank no tes, cards)
R Details on parking tariffs
R Number of available parking spaces R
Payment me thod (e.g. at the parking
machine)
R Services/ facilities at the parking option
R Telephone number #
Calculate thero ute (→ page 333).
The following functions can also be selec ted (if
av ailable):
R Sear chfor POIs in the vicinit y.
R Save the destination.
R Place a call at the destination.
R Share the destination using NFC or QR code.
R Call up thewe b address.
R Show the destination on the map.
Displaying parking options on the map
Requ irements:
R The navigation services option is available,
subsc ribed toand activated in the Mercedes
me por tal.
R The parking service is within the scope of the
navigation service. Multimedia sy
stem:
, © .
Navigation .
Z #
Activate Parking.
The display button is acti vated. The parking
options within the vicinity of the cur rent vehi‐
cle position are shown.
Pa ying parking charges
Re quirements:
R The navigation services option is available
and activated in the Mercedes me por tal.
The parking service is within the scope of the
navigation service.
R You ha veregis tere d with your payment
de tails forth e payment of parking in the
Mercedes me por talwith Mercedes Pay and
th ere spective contra ct partner.
R Parking is activated (→ page 365).
Multimedia sy stem:
, © .
Navigation (Navigation)
The option is cur rently available in theFe deral
Re public of German y. MBUX multimedia sy
stem 365