MERCEDES-BENZ SL-Class 2016 R231 Owner's Manual

Problems with the navigation system
ProblemPossible causes/consequences andMSolutions
COMAND is unable to
continue route guid-
ance after the journey
has been interrupted.Route guidance is canceled if you interrupt the journey for more
than two hours.
"Interrupting the journey" refers to stopping the vehicle.
"Continuing route guidance" refers to switching COMAND back on
and driving on.
XContinue route guidance (Ypage 351).
ProblemPossible causes/consequences andMSolutions
COMAND is unable to
determine the vehicle's
position.COMAND has to redetermine the position of the vehicle if the
vehicle has been transported.
Example:
RAfter transporting the vehicle by ferry
RAfter transporting the vehicle by motorail
RAfter the vehicle has been towed
XStart the vehicle and pull away.
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's position.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays.
Navigation379
COMAND
Z

ProblemPossible causes/consequences andMSolutions
TheNavigation
Unavailablemessage
appears.
COMAND has an integrated hard drive on which the digital map is
stored.
To protect the integrated hard drive against damage, COMAND
deactivates it at very high and low temperatures. The navigation
system will then be temporarily unavailable.
XLet the vehicle and COMAND cool down.
XTo hide the message: switch COMAND off and then on again.
If an area of the hard disk has a malfunction, COMAND can no
longer access the map data in this area. This may occur when
calculating a route, for example.
XTo hide the message:switch COMAND off and then on again.
The navigation system will be operational again until it has to
access the faulty area of the hard drive once more. The message
will then reappear.
XConsult an authorized Mercedes-Benz Center.
ProblemPossible causes/consequences and MSolutions
You see a message
informing you that the
DVD containing the dig-
ital map is incompatible
with the system soft-
ware.The DVD containing the digital map cannot be used for the update.
XTo confirm the message:pressWthe COMAND controller.
XEject the DVD.
XHave the system database checked at an authorized Mercedes-
Benz Center.
ProblemPossible causes/consequences and MSolutions
The map software
update has failed.The DVD is dirty.
XClean the DVD.
XRestart the update.
The DVD is scratched.
XConsult an authorized Mercedes-Benz Center.
There is overheating due to excessive temperatures in the vehicle
interior.
XWait until the vehicle interior has cooled down.
XRestart the update.
COMAND's integrated hard disk is defective.
XConsult an authorized Mercedes-Benz Center.
380Navigation
COMAND

ProblemPossible causes/consequences andMSolutions
COMAND asks for an
activation code during
the map update.The digital map is secured with an activation code.
XConsult an authorized Mercedes-Benz Center.
Telephone
Your COMAND equipment
These operating instructions describe all the
standard and optional equipment for your
COMAND system, as available at the time of
going to print. Country-specific differences
are possible. Please note that your
COMAND system may not be equipped with
all the features described.
General notes
Important safety notes
GWARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle
is stationary.
If you make a call on your mobile phone while
driving, always use hands-free mode. Only
use the mobile phone when road, weather
and traffic conditions permit. Some jurisdic-
tions prohibit the driver from using a mobile
phone while driving a vehicle.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers
a distance of 44 feet (approximately 14 m)
per second.
Excessive levels of electromagnetic radiation
may cause damage to your health and the
health of others.
There is scientific discussion surrounding thepossible health risks posed by electromag- netic fields. You can reduce this risk by using
an exterior antenna.
Therefore, only use mobile communication
equipment if it is connected to the exterior
antenna of the vehicle.
Introduction
COMAND provides telephony via the Blue-
tooth®interface.
When connecting Bluetooth
®-capable mobile
phones with PBAP (Phone BookAccess
Profile), the contacts are automatically down-
loaded to COMAND.
With a suitable mobile phone, you can use the
hands-free system and receive vCards via the
Bluetooth
®interface.
You can use the text message function
(receiving and reading) if the mobile phone
supports the MAP (Message AccessProfile)
Bluetooth
®profile.
You can obtain more detailed information
about suitable mobile phones and about con-
necting Bluetooth
®-capable mobile phones to
COMAND on the Internet at
http://www.mbusa-mobile.com. Or call
the Mercedes-Benz Customer Assistance
center at
1-800-FOR-MERCedes(1-800-367-6372) for
the USA or at 1-800-387-0100 for Canada.
Telephone381
COMAND
Z

Call disconnection while the vehicle is
in motion
A call may be disconnected if:
Rthere is insufficient network coverage in
certain areas.
Ryou move from one transmitter/receiver
area (cell) into another and no channels are
free.
Ryou use a SIM card which is not compatible
with the network available.
Operating options
You can operate the telephone by:
Rusing the COMAND controller:
turn cVd
slide XVY orZVÆ
press W
Rusing the 6or~ button and using
the telephone keypad on COMAND
Rusing the 6or~ button on the mul-
tifunction steering wheel
Rusing the Voice Control System (see the
separate Voice Control System operating
instructions)
Unless stated otherwise, the descriptions and
illustrations in this section refer to COMAND.
Function restrictions
The telephone is not ready for use in the fol-
lowing situations:
RThe telephone automatically tries to log on
to a network. If no network is available, you
may not be able to make a "911 " emer-
gency call. If you attempt to make an out-
going call, the No Service
message will
appear for a short while.
"911" emergency call
The 911 emergency call is a public service.
Using it without due cause is a criminal
offense. The following requirements must be fulfilled
for a
911emergency call:
Rthe mobile phone must be switched on.
Ra network must be available.
Ra valid and operational SIM card must be
inserted in the mobile phone.
Rthe mobile phone is connected to COMAND
via Bluetooth®.
If you cannot make an emergency call, you
must arrange rescue measures yourself.
XEnter the number on COMAND
(
Ypage 389).
XPress 6.
The telephone makes the connection.
XWait until the emergency call center
answers and describe the emergency sit-
uation.
Telephony via the Bluetooth®inter-
face
Prerequisites
For telephony via COMAND's Bluetooth®
interface, a Bluetooth®-capable mobile
phone is required.
On COMAND
XActivate the Bluetooth®function in
COMAND (
Ypage 310).
On the mobile phone
XSwitch on the mobile phone and enter the
PIN when prompted to do so (see the
mobile phone operating instructions).
XActivate Bluetooth®functions and, where
necessary, Bluetooth®visibility on the
mobile phone (see the mobile phone oper-
ating instructions).
The battery of the mobile phone should
always be kept sufficiently charged in order to
prevent malfunctions.
382Telephone
COMAND

In preparation for telephoning via the Blue-
tooth®interface, you should check the fol-
lowing items on your mobile phone (see the
mobile phone operating instructions):
RHands-Free Profile
The mobile phone must support Hands-
Free Profile 1.0 or above.
RBluetooth®visibility
On certain mobile phones, the device itself
must be made "visible" to other devices, as
well as activating the Bluetooth
®function
(see the mobile phone operating instruc-
tions).
This visibility is for restricted periods of
time on some mobile phones.
RBluetooth®device name
Every Bluetooth
®device has its own Blue-
tooth®device name. This device name is
freely definable, but can be identical for all
devices from the same manufacturer. It is
therefore recommended that you change
this name so that you can easily recognize
your mobile phone (see the mobile phone
operating instructions).
iNot all mobile phones available on the
market are equally suitable. You can obtain
more detailed information about suitable
mobile phones and about connecting Blue-
tooth
®-capable mobile phones to
COMAND on the Internet at
http://www.mbusa-mobile.com. Or call
the Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) (for the USA) or Cus-
tomer Relations at 1-800-387-0100 (for
Canada).
iSome displays (e.g. the signal strength)
depend on the supported version of the
Hands-Free Profile.
Connecting a mobile phone
General information
Before using your mobile phone with
COMAND for the first time, you will need to:
Rsearch for it (Ypage 384) and then
Rauthorize (register) it (Ypage 385).
When you authorize a new mobile phone, it is
connected automatically.
You can authorize up to 15 mobile phones.
If the mobile phone supports PBAP (Phone
Book Access Profile) and MAP (Message
A ccess Profile), the following contacts and
messages are downloaded into COMAND
when connecting:
Rphone book
Rcall lists
Rtext messages
Further information on the conditions for con-
necting (
Ypage 382).
Telephone383
COMAND
Z

Searching for a mobile phone
Empty Bluetooth®telephone list
Conditions for searching
Bluetooth®telephone list after search is comple-
ted
XPress the %function button on
COMAND.
XSelect Connect Dev.from the telephone
basic menu by sliding VÆand turning
cVd the COMAND controller and press W
to confirm.
XSelect SearchforPhonefromVehicle
and press the Wbutton to confirm.
A message appears.
XSelect Start Searchand press the W
button to confirm.
The Searching for Bluetooth
Phones...message appears. COMAND
looks for Bluetooth®telephones within
range and adds them to the Bluetooth®tel-
ephones list.
If a new phone is found, it appears in the list with the Ïsymbol.
The duration of the search depends on the
number of Bluetooth
®telephones within
range and their characteristics.
Symbols in the Bluetooth
®phone list
Sym-
bolExplanation
ÏNew mobile phone in range, but
not yet authorized
YAuthorized mobile phone
#Currently connected mobile
phone
ÑMobile phone in range and
authorized
Ñ
(gray)Mobile phone not in range, but
already authorized
The Bluetooth®telephone list shows all
mobile phones within range and all previously
authorized mobile phones, whether or not
they are in range.
iIf the Bluetooth®telephones list is already
full, you will be requested to de-authorize a
mobile phone (
Ypage 387). If COMAND
does not find your mobile phone, external
authorization may be necessary
(
Ypage 386).
iIf you call up the telephone list again, the
unauthorized devices are removed from the
384Telephone
COMAND

list. In this case, start a new search to
update the Bluetooth®telephone list.
Authorizing (registering) a mobile phone
Passkey entry
Telephone basic menu
Option 1: using the passkey (access code)
XSelect the mobile phone using the Ï
symbol in the Bluetooth®telephone list by
turning cVdthe COMAND controller and
press Wto confirm.
The input menu for the passkey appears.
The passkey is any one to sixteen-digit num-
ber combination which you can choose your-
self. You must enter the same number com-
bination in COMAND and in the Bluetooth
®-
capable mobile phone (see the mobile phone
operating instructions).
iSome mobile phones require a passkey
with four or more digits.
iIf you want to reauthorize a mobile phone
following deauthorization, you can select a
different passkey.
iMercedes-Benz recommends de-authori-
zation in COMAND and on the mobile
phone (
Ypage 387). Subsequent authori-
zation may otherwise fail.
XTo enter the passkey in COMAND: press
the number keys one after the other.
or
XSelect the digits in the digit bar one by one
by turning cVdthe COMAND controller
and press Wto confirm.
¬ is highlighted after the first number
has been entered.
XIn both cases, select ¬and press Wto
confirm.
XTo enter the passkey on the mobile
phone: if the Bluetooth®connection is suc-
cessful, you will be requested to enter the
passkey (access code, passcode; see the
mobile phone operating instructions).
XEnter the same passkey in the mobile
phone as the one already entered in
COMAND.
The Connecting Bluetooth Pro‐
files...message appears.
The Authorization successful
mes-
sage appears once authorization is com-
pleted.
The mobile phone is connected to COMAND
(authorized). You can now make phone calls
using the COMAND hands-free system.
iAfter entering the passkey, you may also
need to enter a confirmation in your mobile
phone to connect calls. Please check your
mobile phone display. On some mobile
phones, this confirmation can be saved. In
this case, you do not need to enter it again.
If the COMAND display shows the Author‐
ization failedmessage, you may have
exceeded the prescribed time period.
Repeat the procedure.
Telephone385
COMAND
Z

Option 2: use Secure Simple Pairing
The mobile phone (or the Bluetooth
®audio
device) must support the Bluetooth®version
2.1 for connection via Secure Simple Pairing.
COMAND creates a six-digit code, which is
displayed on both devices that are to be con-
nected.
XIf the code is the same on both devices,
confirm Yes
by pressing W.
If you select Yes
, authorization is continued
and the mobile phone is connected.
If you select No
, the process will be can-
celed.
XConfirm the message on the mobile phone.
External authorization
If COMAND does not detect your mobile
phone, this may be due to particular security
settings on your mobile phone. In this case,
you can test if your mobile phone can find
COMAND. The Bluetooth
®device name for
COMAND is MB Bluetooth
.
Please note the following: some mobile
phones require that you establish the con- nection to COMAND again once you have
entered the passkey (see the mobile phone
operating instructions). The mobile phone
cannot otherwise be authorized.
XPress the
%function button on
COMAND.
XSelect Connect Devicefrom the tele-
phone basic menu by sliding VÆand turn-
ing cVdthe COMAND controller and
press Wto confirm.
The Bluetooth
®telephone list appears.
XSelect Connect via Phoneand press W
to confirm.
The message on the left appears.
XStart the Bluetooth®search on the mobile
phone; see the mobile phone operating
instructions.
XSelect COMAND (MB Bluetooth) on the
mobile phone.
XOption 1: when requested to do so, enter
the passkey first on the mobile phone and
then in COMAND.
XOption 2: confirm the displayed codes on
the mobile phone and in COMAND (Secure
Simple Pairing).
With both options, you see the prompt Do
you want <device name> to be
authorized?on the COMAND display.
XIf you selectYes, the mobile phone will be
authorized. The messages Waiting for
a Connection to//<name of B-tooth
dev.>…andConnecting Bluetooth
Profiles...are displayed. If the connec-
tion is successful, you see the telephone
basic menu and the connected mobile
phone is entered.
If you select No
, the process will be can-
celed.
Switching between mobile phones
If you have authorized more than one mobile
phone, you can switch between the individual
phones.
XSelect the mobile phone in the Bluetooth®
telephone list by turning cVdthe
386Telephone
COMAND

COMAND controller and pressWto con-
firm.
The selected mobile phone is searched for
and connected if it iswithin Bluetooth
®
range and ifBluetooth®is activated.
Only one mobile phone can beconnected
at any one time. The currently connected
mob ilephone isindicated bythe #dot in
the Bluetooth
®telephones list.
iYou can only switch to another authorized
mob ilephone ifyou are not currently mak-
ing a call.
De-authorizing (de-registering) a mobile
phone
Mercedes-Benz USA, LLC recommends de-
authorization in COMAND and on the mobile
phone. Subsequent authorization may other-
wise fail.
XPress the %function button on
COMAND.
XSe lect Connect Devicefrom the tele-
phone basic menu by sliding VÆand turn-
ing cVdthe COMAND controller and
press Wto confirm.
The Bluetooth
®telephone list appears
(
Ypage 384).
XSelect the desired mobile phone in the
Bluetooth®telephones list.
XSelect the list symbol to the right of the
entry by sliding VYthe COMAND control-
ler and press Wto confirm.
XSelect Deleteand press Wto confirm.
A prompt appears asking whether you
really wish to deauthorize this device.
XSelect YesorNo.
If you select Yes
, the device will be deleted
from the Bluetooth®telephones list.
If you select No
, the process will be can-
celed.
iBefore re-authorizing the mobile phone,
you should also delete the device name MB
Bluetoothfrom your mobile phone's Blue-
tooth®list.
Displaying connection details
XPress the %function button on
COMAND.
XSelect Connect Dev.from the telephone
basic menu by sliding VÆand turning
cVd the COMAND controller and press W
to confirm.
The Bluetooth
®telephone list appears.
XSelect the desired mobile phone in the
Bluetooth®telephones list.
XSelect the list symbol to the right of the
entry by sliding VYthe COMAND control-
ler and press Wto confirm.
XSelect Detailsand press Wto confirm.
The following information concerning the
selected mobile phone is shown:
RBluetooth®name
RBluetooth®address
Ravailability status (shown after a new
search)
Rauthorization status
XTo close the detailed view: turncVd or
slide XVY the COMAND controller.
Telephone basic menu (Bluetooth®
interface)
Basic menu display
Telephone basic menu (Bluetooth®interface)
:
Telephone status
;Signal strength of mobile phone network
Ä
=Receiver icon ¢or¡
Telephone387
COMAND
Z

?To display call lists
ACharacter bar
BBluetooth®name of the currently connec-
ted mobile phone
CTo display the COMAND phone book
XPress the %function button.
When the connected mobile phone is ready
for use, the telephone basic menu appears.
iDisplay ;may vary, depending on the
mobile phone connected.
Bars ;show the current signal strength of
the mobile phone network. If all bars are
filled, you have optimum reception.
If no bars are shown, reception is either
very poor or there is none at all.
Receiver icon shows whether a call is
active/being connected ¡or not ¢.
Text message display in the telephone
basic menu
The Text Message
menu item is only availa-
ble if the Bluetooth®phone supports the MAP
Bluetooth®profile ( Message AccessProfile).
The downloading of text messages from the
Bluetooth
®phone must have been comple-
ted. The menu item is otherwise grayed out.
Further information on text messages
(
Ypage 400).
If you have an unread text message, the 1
mail symbol is displayed. The symbol disap-
pears once you have read the text message.
The ú mail symbol is displayed as soon as
the text message memory is full. The symbol
disappears once you delete at least one text
message.
Reception and transmission volume
Once the mobile phone has been authorized,
you can optimize the transmission and recep-
tion volume settings. Find out more about the
optimum settings for your mobile phone
online at http://www.mbusa-mobile.com .
Or call the Mercedes-Benz Customer Assis-
tance center at 1-800-FOR-MERCedes (1-800-367-6372) (USA) or Customer Rela-
tions at 1-800-387-0100 (Canada).
XPress the
%function button.
XSelect Connect Dev.in the telephone
basic menu by sliding VÆand turning
cVd the COMAND controller and press W
to confirm.
XSelect an authorized mobile phone from
the list by turning cVd.
XSelect the list symbol to the right of the
entry by sliding VYthe COMAND control-
ler and press Wto confirm.
XSelect Reception VolumeorTransmis‐
sion Volumeand press Wto confirm.
XSelect a volume setting by turning cVdthe
COMAND controller.
XTo close the setting scale: pressWor
slide XVY .
iIncorrect settings may have an impact on
the quality of calls.
388Telephone
COMAND